research-article

Generative AI in the Wild: Prospects, Challenges, and Strategies

Authors:

Ting WangAuthors Info & Claims

CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

Article No.: 747, Pages 1 - 16

https://doi.org/10.1145/3613904.3642160

Published: 11 May 2024 Publication History

Abstract

Propelled by their remarkable capabilities to generate novel and engaging content, Generative Artificial Intelligence (GenAI) technologies are disrupting traditional workflows in many industries. While prior research has examined GenAI from a techno-centric perspective, there is still a lack of understanding about how users perceive and utilize GenAI in real-world scenarios. To bridge this gap, we conducted semi-structured interviews with (N = 18) GenAI users in creative industries, investigating the human-GenAI co-creation process within a holistic LUA (Learning, Using and Assessing) framework. Our study uncovered an intriguingly complex landscape: Prospects – GenAI greatly fosters the co-creation between human expertise and GenAI capabilities, profoundly transforming creative workflows; Challenges – Meanwhile, users face substantial uncertainties and complexities arising from resource availability, tool usability, and regulatory compliance; Strategies – In response, users actively devise various strategies to overcome many of such challenges. Our study reveals key implications for the design of future GenAI tools.

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Cited By

Song YKim JLiu ZLi CXing W(2025)Students’ perceived roles, opportunities, and challenges of a generative AI-powered teachable agent: a case of middle school math classJournal of Research on Technology in Education10.1080/15391523.2024.2447727(1-19)Online publication date: 9-Jan-2025
https://doi.org/10.1080/15391523.2024.2447727
Adnin RDas M(2024)"I look at it as the king of knowledge": How Blind People Use and Understand Generative AI ToolsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675631(1-14)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675631

Index Terms

Generative AI in the Wild: Prospects, Challenges, and Strategies
1. Human-centered computing
  1. Human computer interaction (HCI)
  2. Interaction design
    1. Interaction design process and methods
      1. Interface design prototyping
      2. User centered design

Index terms have been assigned to the content through auto-classification.

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CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

May 2024

18961 pages

ISBN:9798400703300

DOI:10.1145/3613904

Editors:
Florian Floyd Mueller
Monash University
,
Penny Kyburz
The Australian National University
,
Julie R. Williamson
University of Glasgow
,
Corina Sas
Lancaster University
,
Max L. Wilson
University of Nottingham
,
Phoebe Toups Dugas
Monash University/New Mexico State University
,
Irina Shklovski
University of Copenhagen

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Published: 11 May 2024

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Song YKim JLiu ZLi CXing W(2025)Students’ perceived roles, opportunities, and challenges of a generative AI-powered teachable agent: a case of middle school math classJournal of Research on Technology in Education10.1080/15391523.2024.2447727(1-19)Online publication date: 9-Jan-2025
https://doi.org/10.1080/15391523.2024.2447727
Adnin RDas M(2024)"I look at it as the king of knowledge": How Blind People Use and Understand Generative AI ToolsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675631(1-14)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675631

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