6.2.1 Ongoing conceptualization process: increasing the interest and adaption of the DHH people to cross-modal mapping.
First session: difficulty in the perception of cross-modal mapping. Participants in the experimental group reported that the music replaced by cross-modal mapping failed to elicit the perception of music. Instead, they experienced negative responses to the visualizations and tactile, which were described as “signal processing or an alarm (E2)”, “machine noise like a beep (E14)”, and “feeling like a massage (E4)”. Five participants (E5, E8, E11, E13, and E14) expressed that the conversion of music information into cross-modal mapping was distracting: “feeling uncertain about where to concentrate my attention (E5)”, and “my senses felt unfocused (E11)”. Eleven participants expressed negative sentiment towards the cross-modal mapping, stating that it did not feel like music. However, three participants (E7, E10, E12) expressed positive sentiments due to their interest in the new information being presented: “I’m not sure what kind of music it is, but it is interesting to see the sound visually (E7)”. It is noteworthy that, despite the positive feedback received, not all participants perceived the cross-modal mapping as music in the first session. Although the novel technique garnered interest, it did not unequivocally augment their music appreciation experience.
Second and third sessions: struggling with grasping the concepts of cross-modal mapping. The second and third sessions mark the initiation of experiments and the onset of substantial conceptualization. As mentioned in Section
6.1, the music appreciation experience of the experimental group did not exhibit any immediate improvement and instead showed signs of deterioration. This may be attributed to the design of the mapping, which is not easily perceivable, and the inherent challenge of adapting to a new system. Ten participants (E1-E4, E6, E8-E10, E12, and E14) reported that they struggled with the process. For instance, E1 remarked, "
It is challenging to use. It appears that I need to acclimatize to discerning the high and low notes;" E4 echoed, “
I think it is hard to recognize elements of music with tactile”. Two participants (E3 and E6) reported feeling like they were studying, rather than identifying the cross-modal mapping to enable them to appreciate music. Furthermore, five participants (E1, E3, E9, E12, E14) expressed dissatisfaction with the process: “
I feel sleepy and bored (E9 and E12)”, “
I’m not interested yet (E1 and E14)”, and “
It seems vague (E3)”.
Fourth and fifth sessions: improved perception and adaptation of the cross-modal mapping. By the fourth and fifth sessions, cross-modal mapping began to be perceived as an integrated experience through conceptualization. All fourteen participants reported that the cross-modal mapping facilitated their ability to effectively identify musical elements. This finding is in contrasts with the subjective assessment of distraction that participants reported during the first session of the study. This may be attributed to the customization process, which possibly assisted individuals in recognizing musical elements more intuitively. “It was good to be able to distinguish the beats after customization (E3)” and “I was able to reflect the feeling, mood, and texture of the notes (E7)”. All participants also reported that they felt accustomed to cross-modal mapping, which uses both visualization and tactile feedback. Adapting themselves with music as an alternative sensation enabled them to perceive cross-modal mappings as a unified musical experience rather than only as information: “At first, despite knowing in my head that the visual cues and tactile vibrations were connected to the music, I was bored because the different songs all felt the same to me. But once I adjusted the visual cues and tactile vibrations to be more in tune with each other, it turned into a unified experience where I could recognize the vibrations as rhythmic beats (E12)”, “I thought it would be difficult to feel the music by simply visualizing the pitches, but now I know the concept of how music was expressed. By designing the senses to suit my preference, I was able to get used to it and enjoy it more (E6)”.
Control group: struggles with adapting to cross-modal mapping. In the first session, participants of the control group were curious and satisfied with the appreciation experience of expressing music with alternative sensory stimuli. However, following the same process in the subsequent sessions to the fifth was regarded as a boring, meaningless content: “I don’t know why I must keep going this way (C2)”; “I think it is just meaningless visual movement and vibration (C9).” The control group study confirmed that simple repetitive exposure to cross-modal mapping is not a substitute for music appreciation. These findings indicate that the exploration and customization phases of the conceptualization framework have a positive impact on the music appreciation experience. In conclusion, conceptualization is a prerequisite for DHH people to improve their music experience by exploiting the alternative sensory system.
6.2.2 Creative investment in customization: enriching experience by actively reflecting their musical taste.
How DHH people customized the cross-modal mapping to express themselves musically. Participants customized the visual and tactile feedback based on their preferences, and these processes assisted them in reflecting their own musical taste with creativity. For instance, E9 expressed a preference for an uplifting mood and thus increased the intensity of the tactile feedback, and E5 opted for the shape of a firecracker (decagram) for the rhythmic note to get a better sense of the drum. With respect to the customization of color, the selections of the participants changed depending on the purpose of the music appreciation. If a user desired accurate information, the rainbow color set would be a good option for facilitating pitch distinction: “I chose rainbow colors because they’re noticeable and easy to distinguish (E7)”. If a user wanted to reflect their taste, then the monotonous color set with a single hue may be the best option: “I chose a color set consisting of one color, which may not be easy to distinguish, but I am satisfied because I like this color very much (E1 and E10)”. All participants reported positively receiving the customized experience, collectively regarding it as an essential aspect of their music appreciation.
What inspired DHH people to get involved in music: the tailored nature of the customization process. After realizing that the output would change in response to their choices, the participants felt they could participate and contribute more to the music. Ten participants (E1-E5, E8-E10, E12, and E14) indicated that they enjoyed the selection process. For example, E9, who had a great deal of interest in music but did not show any interest or willingness to participate in the first two sessions (the sessions without customization), became more enthusiastic after realizing that she could change the detailed representations on her own. Similarly, E3, who mentioned that her music experience had been very flat in the first two sessions, also became more involved in enjoying music cross-modally. Overall, we found that customization enhances the motivation and attitude of DHH users toward music to some extent by allowing them to experience music in a novel way and participate in music-related activities. In conclusion, our framework did not only improve the participants’ awareness of the cross-modal mapping relation but also improved their satisfaction in music appreciation with the tailoring process.
6.2.3 Insights and feedback from the DHH people on our implementation.
Avoiding challenges during early conceptualization: intuitive design for perceiving musical elements. As noted in Section
6.2.1, ten participants experienced challenges during the second and third sessions. The commonality in their feedback indicated difficulty in comprehending the foundational concepts of music. E5 suggested that a comprehensive introduction might mitigate the initial challenges: “
A detailed explanation seems necessary before beginning the exploration.” Moreover, participants expressed a desire for a more textual and intuitive method to differentiate pitches. E10 suggested the inclusion of note identifiers in the visualization elements to facilitate easier pitch distinction, whereas E1 expressed a preference for written scales to aid in differentiation. Although these challenges became more gradual as the sessions progressed, designing an intuitive interface in the initial stages appears crucial in mitigating participant frustration and bolstering their motivation.
Customization: a call for diverse expressions. Our implementation was initially aimed at portraying musical elements. However, as the participants adapted to the cross-modal mapping, they desired to explore broader expressive elements. They highlighted the need for more aesthetic and mood-congruent representations in separate interviews. E4 suggested enhancing the emotional impact by including aesthetic elements, rather than limiting representations to geometric shapes. Similarly, E9 envisioned a more dynamic experience with the addition of colorful, club-like lighting elements. Meanwhile, E11 proposed mood-reflective color themes, such as yellow for upbeat tracks and blue for more somber tunes. E13 and E7 independently expressed a wish for additional contextual elements, such as lyrics and the visual representation of the performing artist, respectively, to facilitate a deeper connection with the music. These insights suggest a community preference for tools that not only implement the technical aspects of representing musical elements as alternative sensations but also embrace the rich emotional nuances of music.