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Designing Age-Inclusive Interfaces: Emerging Mobile, Conversational, and Generative AI to Support Interactions across the Life Span

Published: 21 September 2024 Publication History

Abstract

We are concurrently witnessing two significant shifts: voice and chat-based conversational user interfaces (CUIs) are becoming ubiquitous (especially more recently due to advances in generative AI and LLMs - large language models), and older people are becoming a very large demographic group (and increasingly adopting of mobile technology on which such interfaces are present). However, despite the recent increase in research activity, age-relevant and inter/cross-generational aspects continue to be underrepresented in both research and commercial product design. Therefore, the overarching aim of this workshop is to increase the momentum for research within the space of hands-free, mobile, and conversational interfaces that centers on age-relevant and inter- and cross-generational interaction. For this, we plan to create an interdisciplinary space that brings together researchers, designers, practitioners, and users, to discuss and share challenges, principles, and strategies for designing such interfaces across the life span. We thus welcome contributions of empirical studies, theories, design, and evaluation of hands-free, mobile, and conversational interfaces designed with aging in mind (e.g. older adults or inter/cross-generational). We particularly encourage contributions focused on leveraging recent advances in generative AI or LLMs. Through this, we aim to grow the community of CUI researchers across disciplinary boundaries (human-computer interaction, voice and language technologies, geronto-technologies, information studies, etc.) that are engaged in the shared goal of ensuring that the aging dimension is appropriately incorporated in mobile / conversational interaction design research.

References

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            cover image ACM Conferences
            MobileHCI '24 Adjunct: Adjunct Proceedings of the 26th International Conference on Mobile Human-Computer Interaction
            September 2024
            252 pages
            ISBN:9798400705069
            DOI:10.1145/3640471
            Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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            Published: 21 September 2024

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            • Extended-abstract
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            MobileHCI '24
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            MobileHCI '24: 26th International Conference on Mobile Human-Computer Interaction
            September 30 - October 3, 2024
            VIC, Melbourne, Australia

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