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Designing for and with the ‘Digital Citizen’

Published: 01 July 2024 Publication History

Abstract

Longstanding practices of participatory co-design have sought to engage communities in the development of shared resources, services, and technologies. However, approaches such as citizen-centered design and digital civics bring these design methods to bear on the development of digital technologies in support of civic and third sector organizations in particularly complex and rapidly changing socio-technical landscapes. Such endeavors frequently need to engage marginalized, under-served and hard to reach communities. In these design spaces, the ‘Digital Citizen’ becomes a contested concept, deserving of deeper exploration. In this one-day workshop we seek to bring together the DIS community, industry practitioners and third sector representatives to mutually explore the concept of the digital citizen, its boundaries, and opportunities, and in response to a rapidly changing environment of smart digital services, the ways in which design methods might be evolved to better support designing for and with these digital citizens.

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  1. Designing for and with the ‘Digital Citizen’

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    cover image ACM Conferences
    DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference
    July 2024
    501 pages
    ISBN:9798400706325
    DOI:10.1145/3656156
    This work is licensed under a Creative Commons Attribution International 4.0 License.

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    Association for Computing Machinery

    New York, NY, United States

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    Published: 01 July 2024

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    Author Tags

    1. Citizen-Centered Design
    2. Co-Design
    3. Digital Citizen
    4. Digital Social Innovation
    5. Participatory Design

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    • Refereed limited

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    DIS '24
    Sponsor:
    DIS '24: Designing Interactive Systems Conference
    July 1 - 5, 2024
    IT University of Copenhagen, Denmark

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    Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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