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Exploring Scaffolding Techniques for Agent-Administered Brief Cognitive Screening in Hospital Settings

Published: 01 July 2024 Publication History

Abstract

Cognitive screening in hospitalized older patients is a critical, yet time-consuming process. While conversational agents present a promising solution to aid clinicians, current models fall short in their ability to scaffold questions to accommodate patients with potential cognitive decline effectively. To bridge this gap, we conducted a study with 13 clinicians to identify effective scaffolding strategies empirically. Our findings revealed six key strategies that clinicians use to scaffold the Abbreviated Mental Test (AMT) in practice, together with the underlying rationale and potential challenges. We discuss the implications of these findings for the design of conversational agents to assist in cognitive screening and propose design considerations for future research.

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cover image ACM Conferences
DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference
July 2024
501 pages
ISBN:9798400706325
DOI:10.1145/3656156
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Published: 01 July 2024

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Author Tags

  1. cognitive screening
  2. conversational agent
  3. scaffolding

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  • Research-article
  • Research
  • Refereed limited

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  • Hong Kong University of Science and Technology (Research Program Development in Aging, Healthcare and Mental Wellbeing)

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DIS '24
Sponsor:
DIS '24: Designing Interactive Systems Conference
July 1 - 5, 2024
IT University of Copenhagen, Denmark

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