research-article

The Personality Dimensions GPT-3 Expresses During Human-Chatbot Interactions

Authors:

Nikola Kovačević,

Christian Holz,

Rafael WampflerAuthors Info & Claims

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Volume 8, Issue 2

Article No.: 61, Pages 1 - 36

https://doi.org/10.1145/3659626

Published: 15 May 2024 Publication History

Abstract

Large language models such as GPT-3 and ChatGPT can mimic human-to-human conversation with unprecedented fidelity, which enables many applications such as conversational agents for education and non-player characters in video games. In this work, we investigate the underlying personality structure that a GPT-3-based chatbot expresses during conversations with a human. We conducted a user study to collect 147 chatbot personality descriptors from 86 participants while they interacted with the GPT-3-based chatbot for three weeks. Then, 425 new participants rated the 147 personality descriptors in an online survey. We conducted an exploratory factor analysis on the collected descriptors and show that, though overlapping, human personality models do not fully transfer to the chatbot's personality as perceived by humans. We also show that the perceived personality is significantly different from that of virtual personal assistants, where users focus rather on serviceability and functionality. We discuss the implications of ever-evolving large language models and the change they affect in users' perception of agent personalities.

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Cited By

Kovacevic NBoschung THolz CGross MWampfler R(2024)Chatbots With Attitude: Enhancing Chatbot Interactions Through Dynamic Personality InfusionProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665543(1-16)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3665543

Index Terms

The Personality Dimensions GPT-3 Expresses During Human-Chatbot Interactions
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Volume 8, Issue 2

May 2024

1330 pages

EISSN:2474-9567

DOI:10.1145/3665317

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Published: 15 May 2024

Published in IMWUT Volume 8, Issue 2

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Kovacevic NBoschung THolz CGross MWampfler R(2024)Chatbots With Attitude: Enhancing Chatbot Interactions Through Dynamic Personality InfusionProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665543(1-16)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3665543

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