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Integrating context information into enterprise applications for the mobile workforce - a case study

Published: 21 July 2001 Publication History

Abstract

The integration of context information (especially location information) into mobile applications and services is one of the most crucial requirements to achieve a broader usability and hence acceptance of these. So far location information is used for typical business-to-consumer applications such as mobile-MapQuest or ATM-finder. The application of location awareness in typical enterprise or business applications, such as logistics or Customer Relationship Management (CRM), is currently addressed rather poor.
In this paper we discuss the enhancement of mobile enterprise applications by context information. Starting from a customer demand and for a mobile sales force scenario, our objective was the improvement of the usability of mobile enterprise applications by introducing context information to these.

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Cited By

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  • (2007)Context-enabled B2B CollaborationsIEEE International Conference on Services Computing (SCC 2007)10.1109/SCC.2007.47(240-243)Online publication date: Jul-2007
  • (2007)Value-based Mobile Service Classification for B2E Applications in Tourism IndustryThe 9th International Conference on Advanced Communication Technology10.1109/ICACT.2007.358462(752-757)Online publication date: Feb-2007
  • (2004)Testing Context-Sensitive Middleware-Based Software ApplicationsProceedings of the 28th Annual International Computer Software and Applications Conference - Volume 0110.5555/1025117.1025539(458-466)Online publication date: 28-Sep-2004
  • Show More Cited By

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Published In

cover image ACM Conferences
WMC '01: Proceedings of the 1st international workshop on Mobile commerce
July 2001
59 pages
ISBN:1581133766
DOI:10.1145/381461
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 July 2001

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Author Tags

  1. context awareness
  2. enterprise applications
  3. location awareness
  4. mobile computing

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WMC '01 Paper Acceptance Rate 10 of 15 submissions, 67%;
Overall Acceptance Rate 10 of 15 submissions, 67%

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Cited By

View all
  • (2007)Context-enabled B2B CollaborationsIEEE International Conference on Services Computing (SCC 2007)10.1109/SCC.2007.47(240-243)Online publication date: Jul-2007
  • (2007)Value-based Mobile Service Classification for B2E Applications in Tourism IndustryThe 9th International Conference on Advanced Communication Technology10.1109/ICACT.2007.358462(752-757)Online publication date: Feb-2007
  • (2004)Testing Context-Sensitive Middleware-Based Software ApplicationsProceedings of the 28th Annual International Computer Software and Applications Conference - Volume 0110.5555/1025117.1025539(458-466)Online publication date: 28-Sep-2004
  • (2004)Testing context-sensitive middleware-based software applicationsProceedings of the 28th Annual International Computer Software and Applications Conference, 2004. COMPSAC 2004.10.1109/CMPSAC.2004.1342879(458-466)Online publication date: 2004
  • (2004)Human–computer interaction issues for mobile computing in a variable work contextInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2003.07.00460:5-6(771-797)Online publication date: May-2004
  • (2003)Healthcare information management: the integration of patients’ dataLogistics Information Management10.1108/0957605031048377216:3/4(286-295)Online publication date: 1-Jun-2003

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