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Article

Supervised interaction: creating a web of trust for contracting agents in electronic environments

Published: 15 July 2002 Publication History

Abstract

Supervised interaction is concerned with the problem of establishing trust between contracting agents in electronic markets. Agents act as representatives of their organisations or of individuals, negotiate contracts for the supply of goods and services and manage their delivery. It is essential for the automation of business transactions to put safeguards in place that ensure that errant behaviour is either prevented or sanctioned. The model proposed in the paper - Supervised Interaction - consists of three elements: an organisational framework, a contract specification language and a contract management process. The organisational framework emphasises the importance of introducing a trusted third party into any automated business transaction. Three essential roles are, therefore, proposed: the addressee, counter-party and authority. The normative positions of the agents involved in an automated business transaction are explicitly expressed within the contracts that govern agents' behaviour during supervised interaction. This interaction model is designed to provide the web of trust necessary for successful deployment of agent-mediated electronic markets.

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      cover image ACM Conferences
      AAMAS '02: Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 1
      July 2002
      540 pages
      ISBN:1581134800
      DOI:10.1145/544741
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Publication History

      Published: 15 July 2002

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      Author Tags

      1. agent organisations
      2. electronic commerce
      3. norms and institutions

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      • (2019)Resource-bounded norm monitoring in multi-agent systemsJournal of Artificial Intelligence Research10.1613/jair.1.1120662:1(153-192)Online publication date: 17-Apr-2019
      • (2019)Interlocking Safety Cases for Unmanned Autonomous Systems in Shared AirspacesIEEE Transactions on Software Engineering10.1109/TSE.2019.2907595(1-1)Online publication date: 2019
      • (2013)A Survey of Multi-Agent Trust Management SystemsIEEE Access10.1109/ACCESS.2013.22598921(35-50)Online publication date: 2013
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      • (2009)Management of UML ClustersRigorous Methods for Software Construction and Analysis10.1007/978-3-642-11447-2_8(111-129)Online publication date: 2009
      • (2008)Electronic institutions for B2BArtificial Intelligence and Law10.1007/s10506-007-9044-216:1(107-128)Online publication date: 1-Mar-2008
      • (2007)Virtual Organization Support through Electronic Institutions and Normative Multi-Agent SystemsHandbook of Research on Nature-Inspired Computing for Economics and Management10.4018/978-1-59140-984-7.ch051(786-805)Online publication date: 2007
      • (2007)Fuzzy trust evaluation and credibility development in multi-agent systemsApplied Soft Computing10.1016/j.asoc.2006.11.0027:2(492-505)Online publication date: 1-Mar-2007
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