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Wear, point, and tilt: designing support for mobile service and maintenance in industrial settings

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DIS '02: Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques

Pages 293 - 302

https://doi.org/10.1145/778712.778753

Published: 25 June 2002 Publication History

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Abstract

Through theoretical influences, particularly drawing on the phenomenological notion of embodiment, and through the findings of an ethnographic study of the work practice of service technicians at two industrial assembly manufacturing units, we present the philosophy behind and practice in designing a mobile support system for real-life application. In this particular setting, we have come to question both the usefulness of the currently available and applied styles of interaction, and the role such a system should play in the everyday activities of service and maintenance. In this paper, we introduce the findings of the field study and explain how these findings have been interpreted to constitute design incentives. We especially focus on three aspects of the design of the prototype system: the functionality it encompasses; the interaction style with which the user performs input to the device; and the mobile prototype's graphical user interface

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Cited By

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Salvador-Herranz GCamba JNaya FContero M(2018)Accessibility and tangible interaction in distributed workspaces based on multi-touch surfacesUniversal Access in the Information Society10.1007/s10209-017-0563-717:2(247-256)Online publication date: 1-Jun-2018
https://dl.acm.org/doi/10.1007/s10209-017-0563-7
Stisen ABlunck HKjærgaard MGrønbæk KLeong T(2014)Handheld versus wearable interaction design for professionalsProceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design10.1145/2686612.2686651(260-269)Online publication date: 2-Dec-2014
https://dl.acm.org/doi/10.1145/2686612.2686651
Meschtscherjakov AReitberger WPöhr FTscheligi M(2010)The operator guideProceedings of the First international joint conference on Ambient intelligence10.5555/1926743.1926755(117-126)Online publication date: 10-Nov-2010
https://dl.acm.org/doi/10.5555/1926743.1926755
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Index Terms

Wear, point, and tilt: designing support for mobile service and maintenance in industrial settings
1. Human-centered computing
  1. Human computer interaction (HCI)
  2. Interaction design
    1. Interaction design theory, concepts and paradigms

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DIS '02: Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques

June 2002

413 pages

ISBN:1581135157

DOI:10.1145/778712

Conference Chairs:
Bill Verplank
Stanford University
,
Alistair Sutcliffe
UMIST
,
Program Chairs:
Wendy Mackay
I.N.R.I.A
,
Jonathan Amowitz
PeopleSoft
,
William Gaver
Royal College of Art

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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New York, NY, United States

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Published: 25 June 2002

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DIS02: Designing Interactive Systems 2002

June 25 - 28, 2002

London, England

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DIS '02 Paper Acceptance Rate 44 of 139 submissions, 32%;

Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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Salvador-Herranz GCamba JNaya FContero M(2018)Accessibility and tangible interaction in distributed workspaces based on multi-touch surfacesUniversal Access in the Information Society10.1007/s10209-017-0563-717:2(247-256)Online publication date: 1-Jun-2018
https://dl.acm.org/doi/10.1007/s10209-017-0563-7
Stisen ABlunck HKjærgaard MGrønbæk KLeong T(2014)Handheld versus wearable interaction design for professionalsProceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design10.1145/2686612.2686651(260-269)Online publication date: 2-Dec-2014
https://dl.acm.org/doi/10.1145/2686612.2686651
Meschtscherjakov AReitberger WPöhr FTscheligi M(2010)The operator guideProceedings of the First international joint conference on Ambient intelligence10.5555/1926743.1926755(117-126)Online publication date: 10-Nov-2010
https://dl.acm.org/doi/10.5555/1926743.1926755
Eslambolchilar PMurray-Smith R(2010)A Model-Based Approach to Analysis and Calibration of Sensor-Based Human Interaction LoopsInternational Journal of Mobile Human Computer Interaction10.4018/jmhci.20101006032:1(48-72)Online publication date: 1-Jan-2010
https://dl.acm.org/doi/10.4018/jmhci.2010100603
Fallman D(2010)Mobility as involvement: on the role of involvement in the design of mobile support systems for industrial applicationAI & Society10.1007/s00146-009-0235-025:1(43-52)Online publication date: 1-Apr-2010
https://dl.acm.org/doi/10.1007/s00146-009-0235-0
Rocchesso DBresin R(2007)Emerging sounds for disappearing computersThe disappearing computer10.5555/1768246.1768261(233-254)Online publication date: 1-Jan-2007
https://dl.acm.org/doi/10.5555/1768246.1768261
Fallman DLindbergh KFjellstrom OJohansson LNilbrink FBogren L(2007)An RFID-based point-and-listen interface providing library access for the visually impairedProceedings of the 4th international conference on Universal access in human-computer interaction: applications and services10.5555/1757148.1757181(269-278)Online publication date: 22-Jul-2007
https://dl.acm.org/doi/10.5555/1757148.1757181
Löwgren J(2007)Inspirational Patterns for Embodied InteractionKnowledge, Technology & Policy10.1007/s12130-007-9029-120:3(165-177)Online publication date: 27-Sep-2007
https://doi.org/10.1007/s12130-007-9029-1
Fallman DKruzeniski MAndersson MAnderson RBlau BZapolski J(2005)Designing for a collaborative industrial environmentProceedings of the 2005 conference on Designing for User eXperience10.5555/1138235.1138283(41-es)Online publication date: 3-Nov-2005
https://dl.acm.org/doi/10.5555/1138235.1138283
Fallman D(2005)From Freedom to InvolvementProceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1 - Volume 0110.1109/HICSS.2005.279Online publication date: 3-Jan-2005
https://dl.acm.org/doi/10.1109/HICSS.2005.279
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Really, really small: the palpability of the invisible

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Really, really small: the palpability of the invisible

Beyond distributed representation: embodied cognition design supporting socio-sensorimotor couplings

Towards an integrated methodological framework for understanding embodiment in HCI

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