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As the quality of online systems escalates as a marketing issue, the Editor becomes proportionately more important to the development of a usable and consistent user interface. Editors are vital to the development of a quality user interface for any ...

As technology advances, software companies must reevaluate and adapt their policies toward product development. The specific product addressed in this paper is an Asset/Liability Management System (ALMS) for the financial industry. The project involves ...

As Dieli (1989) notes, writers sometimes have trouble focusing their concerns into questions that usability groups can test. As teachers of future documentation writers, we have observed that writers also have trouble turning the results of those ...

The success of a technical document depends heavily on the index. The task of indexing a technical document often cannot begin until insufficient time remains to do a good job. However, for many users of the document, a good index is mandatory to its ...

Over the past five years, usability testing has become a more accepted part of the software development process as writers, managers, and programmers recognize the need for evaluating their products from the user's point of view. As the application of ...

Many small organizations have the need for information storage and retrieval systems which they dream of putting on-line for ease of access. Such a project designed with modest equipment and pre-packaged software can achieve three important objectives:

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User-centeredness has become a concept of much interest in a number of fields. Systems engineering, architecture, usability research and computer documentation, to name a few, are all areas of study which have, to one degree or another, adopted the ...

Although the quality of documentation of office automation software has increased significantly in the past few years, current offerings are not without problems. Those difficulties which have to do with the design and organization of the documentation ...

For the past decade, testing the usability of print software manuals has become a mature area of study, characterized by a wide range of qualitative and quantitative methods. Some of the most common methods include field observations, surveys, ...

Computers are cognitive tools — they extend the capabilities of the human mind. Paper and pencil are also cognitive tools — they enhance human memory by acting as a permanent record, and they mediate the formation of thought by serving as a scratchpad ...

Published documentation development processes clearly explain how to break up the process into parts and which parts to do when. What they do not explain is how to merge documentation and software development so that documentation rework and catch-up ...

The Software Engineering Process Group (SEPG) at the Data Systems Division of Litton Systems, Inc., was given the task of documenting the software development process used within the division. This paper describes how the SEPG at Litton accomplished ...

We confront a time in society when phrases such as “information anxiety” have become cliches. As documentation developers, we have a mission to sort information into structures that help users perform their work on computers. Task-based documentation ...

Prolog meta-circular interpreters, i.e., interpreters for Prolog written in Prolog, perform at least two operations on an object program - they parse it and execute its instructions. There is a useful variant of the meta-circular interpreter, the meta-...

Searching large text databases often resembles detective work. We explored this notion with an experiment in which subjects used powerful full text searching software to solve problems about the Arthur Conan Doyle story The Hound of the Baskervilles. ...