A
Method for Controlling Arrival Time to Prevent Late Arrival by
Manipulating Vehicle Timetable Information
(pp001-017)
Kyosuke Futami, Tsutomu Terada, and Masahiko Tsukamoto
doi:
https://doi.org/10.26421/JDI1.1-1
Abstracts:
Although it is socially
and ethically important not to be late for a specified arrival time,
late arrivals sometimes happen to people using public
transportation. Although many methods aim to smooth a user's
movement by providing useful information, there are few approaches
to prevent late arrivals due to psychological factors. In this
research, to make a user's arrival time earlier and thus prevent
late arrival, we propose a method that manipulates time allowance by
presenting information based on a psychological and cognitive
tendency. We apply this method to a vehicle timetable system for the
purpose of preventing public transit users from arriving after a
target vehicle's departure time. Our proposed timetable system
manipulates the time intervals between a user's target vehicle and
other vehicles by introducing fictional elements such as hidden
vehicles and inserted fictional vehicles. This method uses the
relationship between the time allowance and the departure time
interval, and it can make a user desire and accept arriving at a
station earlier. We implemented a prototype system and conducted
four experiments. The evaluation results confirmed that our proposed
method is effective for changing a user's time allowance and actual
arrival time.
Key words: Information presentation,
Psychological effect, Cognitive bias, Information manipulation, late
arrival, self-control, Persuasive technology, Behavior change