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PartsID: a dialogue-based system for identifying parts for medical systems

Published: 29 April 2000 Publication History
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  • Abstract

    This paper describes a system that provides customer service by allowing users to retrieve identification numbers of parts for medical systems using spoken natural language dialogue. The paper also presents an evaluation of the system which shows that the system successfully retrieves the identification numbers of approximately 80% of the parts.

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    Cited By

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    • (2003)HITIQAProceedings of the ACL 2003 workshop on Multilingual summarization and question answering - Volume 1210.3115/1119312.1119318(46-53)Online publication date: 11-Jul-2003
    • (2003)Dialogue management for an automated multilingual call centerProceedings of the HLT-NAACL 2003 workshop on Research directions in dialogue processing - Volume 710.3115/1118927.1118931(10-12)Online publication date: 31-May-2003
    1. PartsID: a dialogue-based system for identifying parts for medical systems

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        cover image DL Hosted proceedings
        ANLC '00: Proceedings of the sixth conference on Applied natural language processing
        April 2000
        344 pages

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        Association for Computational Linguistics

        United States

        Publication History

        Published: 29 April 2000

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        • (2003)HITIQAProceedings of the ACL 2003 workshop on Multilingual summarization and question answering - Volume 1210.3115/1119312.1119318(46-53)Online publication date: 11-Jul-2003
        • (2003)Dialogue management for an automated multilingual call centerProceedings of the HLT-NAACL 2003 workshop on Research directions in dialogue processing - Volume 710.3115/1118927.1118931(10-12)Online publication date: 31-May-2003

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