1. Introduction
Small and medium-sized enterprises (SMEs) play a critical role in improving national productivity and economic development [
1]. SMEs are an indispensable force in stimulating domestic demand and promoting the development of the real economy, which are of great significance in relation to China’s efforts to build an economic system based on large flows in the domestic economy. According to relevant data from the Ministry of Industry and Information Technology (MIIT) and the State Administration for Market Regulation (SAMR), by the end of 2022, SMEs had already accounted for more than 90% of registered enterprises in China [
2,
3]. The contribution of SMEs to the GDP is over 60%, and 50% of the country’s tax revenues come from SMEs, which have become an important force in driving China’s economic development. However, at present, the development of SMEs is faced with dilemmas in terms of market mechanism and institutional deficiencies, rising costs of raw materials and labor, and tightening of bank credit policies, among which the financing dilemma is the core problem restricting the development of SMEs [
4,
5]. One of the solutions to solve the above financing dilemma is supply chain finance (SCF) [
6,
7].
Research on SCF first began in 1970 [
8]. The definition of SCF was originally proposed by Stemmler [
9] to integrate financial services into supply chain management. After continuous development, SCF encompasses multiple subjects from financial institutions and supply chain firms by managing and controlling the flow of funds through the supply chain to create economic efficiency and overall supply chain value and to facilitate the management of transactional, physical, and information flows within the supply chain [
7,
10,
11,
12]. As a new financing model, SCF improves the flow of funds from a supply chain perspective [
13] by aligning it with the product and information flows [
14] to the benefit of the supply chain participants, e.g., by alleviating the financing dilemma of the supply chain participants [
15,
16], especially vulnerable participants such as SMEs [
14].
Recently, more and more SMEs have utilized SCF to reduce supply chain risks, decrease financing costs, as well as increase the overall efficiency of the supply chain, thus alleviating the financing difficulties of SMEs to a certain extent [
16,
17]. However, the traditional supply chain finance business model still cannot completely solve the current financing dilemma faced by SMEs. In practice, the traditional supply chain finance business still has some problems, such as information asymmetry between participants, difficulty in transmitting the credit of core enterprises, and difficulty in meeting the personalized financing needs of SMEs.
This situation has been improved with the application of digital technology in the financial field. The combination of SCF and digital technology expands the financial service space of SMEs [
18], alleviates information asymmetry [
19], and enhances the efficiency of supply chain financing [
7]. At present, the number of SMEs in China accounts for more than 97%, and the market space for SME financing is still huge. Therefore, it is necessary to further promote the development of digital innovation in supply chain finance to meet the huge financing demand of SMEs, therefore promoting the development of China’s real economy.
In summary, supply chain finance plays a critical role in alleviating the financing problems of SMEs. The digitalization transformation has led to further efficient development of supply chain finance, which tends to help SMEs escape financing difficulties, thus promoting China’s economic development. Among commercial banks and other financial institutions, the most rapid development of digital technology is the major Internet banks. MYbank, as a typical representative of Internet banks, has realized the innovation and practice of digital supply chain finance in recent years.
Therefore, this paper takes MYbank as a typical case of digital supply chain finance and adopts a combination of the case study method and quantitative analysis method for the research. First, we review the literature related to SCF and explain the basis of case selection and the digital innovation process of MYbank’s SCF. Second, the case study is analyzed according to the digital innovation concept of MYbank’s supply chain finance. Finally, this study summarizes the data related to financial indicators in MYbank’s annual report and CSMAR from 2018 to 2022. Quantitative analysis is conducted from the perspectives of both SMEs and MYbank. It mainly uses the average value and growth rate to reflect the financing scale and financing availability rate of SMEs, and it uses the economic value added (EVA) to reflect the comprehensive benefit analysis of MYbank. The above indicators are used to analyze the trend of MYbank’s digital supply chain finance and explore the implementation effect.
This paper’s original points are follows. (1) This paper is based on the perspective of combining the development of supply chain finance with digital technology, combining theoretical and quantitative analysis with specific cases of financial institutions, and drawing relevant conclusions and developing insights to provide a reference path for the development of digital supply chain finance for Chinese commercial banks and other financial institutions, aiming to better promote the development of SMEs. (2) MYbank is selected as the case subject from the micro perspective. In the process of developing financial technology and digital supply chain finance business, compared with traditional commercial banks, Internet banks have certain resource and platform advantages. As a representative of Internet banks, MYbank is typical in the innovation and practice of digital supply chain finance. By summarizing the development mode and experience of its digital supply chain finance, it will generate relatively high novelty and practical conclusions and insights.
The rest of the article is structured as follows.
Section 2 shows the literature review that reviews the literature related to SCF.
Section 3 presents the case selection, which describes the basis for choosing MYbank as the case subject and introduces the process of digital innovation in MYbank’s supply chain finance.
Section 4 depicts the case concept analysis, which mainly analyzes the innovation embodiment of MYbank’s digital supply chain finance.
Section 5 shows the case data analysis, which quantitatively analyzes the specific implementation effect of the digital development of MYbank’s supply chain finance.
Section 6 concludes the paper and presents the implications, which introduces the conclusions, implications, and limitations of this study.
4. Case Concept Analysis
During the formation and development of digital supply chain finance, MYbank has been constantly innovating and practicing new concepts of supply chain finance. Through the continuous innovation of business model, it has continuously injected new impetus into the digital development of supply chain financing.
4.1. Decentralization of Supply Chain Financing
In the traditional supply chain finance business model, the credit endorsement of core enterprises plays a critical role, which leads to the financing of micro and SMEs at the end of the supply chain relying too much on core enterprises. In supply chain financing, commercial banks and other financial institutions that provide supply chain financing provide loans or funds to enterprises upstream and downstream of the supply chain according to the information from the business flow, logistics, information flow, capital flow and other aspects of the supply chain. The essence of information asymmetry theory is that one party has more information than the other. In the field of SCF, information asymmetry is particularly prominent, and the information gap between SMEs and banks has become a key factor restricting financing efficiency.
However, in the traditional supply chain finance model, for the small and micro enterprises at the end of the supply chain, commercial banks can only rely on the core enterprises to obtain their business flow, logistics, information flow, capital flow and other aspects of information, through the core enterprises in the chain and the transaction relationship between the upstream and downstream middle and lower enterprises, debt credit and other aspects, to obtain the indicators or basis for lending to the upstream and downstream SMEs. Therefore, in the traditional supply chain financing model, the core enterprises need to guarantee SMEs and use them as an information bridge to solve the problem of information asymmetry. However, under the condition of over-reliance on core enterprises, there are still many SMEs whose capital needs are difficult to meet.
The traditional supply chain relies too much on the credit endorsement of core enterprises, which promotes the innovative development of supply chain finance. Against the background of the high development of financial technology, supply chain finance is also constantly carrying out digital innovation. From the policy perspective, the 2021 government Work Report for the first time proposed to innovate the supply chain financial service model. In 2023, the “Opinions of the CPC Central Committee and The State Council on Promoting the Development and Growth of the Private Economy” mentioned that the banking industry and other financial institutions should actively explore the decentralization mode of supply chain financing, that is, to break away from or weaken the credit guarantee role of core enterprises in supply chain financing. In the mode of supply chain financing decentralization, the amount, probability and efficiency of loans for SMEs can be greatly improved, which is better to help the development of small and micro enterprises and the real economy.
The digital supply chain finance offered by MYbank has created and practiced a new model of supply chain financing decentralization. Compared with the general digital supply chain financing model, the digital supply chain finance of MYbank pays more attention to the digital synergy effect between upstream and downstream enterprises in the supply chain, and between the main enterprises and financial institutions. By reducing the intermediate links, information is more directly and efficiently communicated and shared. MYbank extends the traditional linear supply chain to a network structure, establishing a vertical and horizontal network that caters to a significantly larger number of small and micro enterprises, providing them with a more precise capital allocation service scheme.
MYbank makes use of powerful digital technology to build a supply chain network and effectively realize the decentralization of supply chain financing. In the digital supply chain finance model of MYbank, every non-core enterprise or small, medium and micro enterprise in the main chain will become a new core. Thus, the relationship between the upstream and downstream industrial chains behind the new core will be explored, and a new supply chain will be extended. The MYbank network supply chain effectively extends credit linkages to every enterprise in the chain, reaching the end of each primary supply chain. In this scenario, the lending criteria for supply chain financing will increasingly prioritize the creditworthiness of SMEs, relatively diminishing the credit guarantee role of core enterprises, thereby achieving the decentralization of supply chain financing.
In MYbank’s network supply chain financing model, the bank primarily relies on indicators or financial data of small and micro enterprises themselves as the basis for lending or risk control logic. Enterprises with sound financial standing and good credit can secure loans with higher efficiency and greater amounts [
53]. MYbank’s precise allocation of credit funds to SMEs can help reduce the adverse selection problem caused by information asymmetry, which reduces the likelihood of credit-poor enterprises obtaining low-cost financing. This greatly reduces the financing threshold for SMEs, allowing more companies that would otherwise have difficulty obtaining bank loans to have access to capital. Therefore, we expect that under the more efficient SCF procedure of MYbank, the loan probability or financing success rate of SMEs may be improved.
4.2. Full Coverage of Supply Chain Links
In the traditional supply chain finance business model, the supply chain financing in the procurement, operation and sales stages is separated, which cannot meet the integrated financing needs of SMEs. For example, a small or medium-sized enterprise is faced with a shortage of funds for purchasing raw materials in the production stage, and it solves the financial problem in the procurement stage through supply chain financing. However, in the subsequent operation and sales links, if SMEs are still facing the capital gap, they need to choose other platforms or other financial products on the same platform for new financing. The supply chain financing that separates the various stages of enterprise financing has some problems, such as low financing efficiency and cumbersome financing process. These problems are especially obvious in small and micro enterprises with poor credit performance, which seriously restricts the development of small and micro enterprises.
MYbank practices the concept of full coverage of supply chain links, which greatly solves various financing defects caused by the separation of each link. By building a digital supply chain financial product matrix, MYbank has completely exploited the supply chain financing of enterprises in various stages of development, such as procurement, operation and sales, and continuously extended the industrial chain to solve the capital needs of SMEs in the fully closed loop [
54]. In this case, each enterprise is in the supply chain of the whole link and the whole scene. Under the condition of unified credit granting, no matter which link the enterprise is in the procurement, operation or sales stage, it can obtain loans based on the supply chain integrated financing platform. The full coverage of the supply chain has effectively alleviated the information asymmetry and improved the financing efficiency, so that SMEs can obtain financing support more conveniently. This not only improves the financing scale and efficiency but also stimulates the vitality of the small and medium-sized enterprise market and the real economy.
The digital supply chain financial product matrix of MYbank has achieved full coverage of supply chain links.
Table 1 introduces the financial dilemmas faced by different entities and the supply chain product solutions of MYbank in different scenarios. In the supply stage, some suppliers who have just won the bid often face the problem of capital shortage, but generally, the loan of supply chain financing will wait until the supplier completes the performance of the contract, and the capital shortage problem existing in this time difference restricts the development of their business. The “bid-winning loan” product in the matrix of digital supply chain financial products of MYbank solves this problem well. Once the enterprise wins the bid, it can apply for the “bid-winning loan” and obtain the corresponding loan on the integrated platform of supply chain financing of MYbank.
In the distribution stage, some SMEs will be faced with the problem that the downstream account period has not expired and the upstream purchase must be in cash, which leads to the difficulty of capital turnover. Products such as “payback treasure” and “purchase loan” in the digital supply chain financial product matrix of MYbank can help the downstream accounts to return quickly, provide credit funds for raw material procurement, and solve the capital turnover problems of SMEs. The digital supply chain financial product matrix with full link and full scene coverage of MYbank solves the capital needs of SMEs in all these aspects.
The full coverage of the supply chain adopted by MYbank reduces the intermediate links, and effective funding solutions have been proposed for both upstream and downstream enterprises in
Table 1. MYbank’s SCF product could be meet the different funding needs of enterprises facing major funding shortages or turnover issues, and the efficiency of SMEs obtaining loans is increasing [
55]. After the problem of funding shortage is solved, SMEs can obtain more loan quotas, which not only alleviates the financing pressure but also expands the financing scale accordingly. The expansion of the financing scale will have a positive impact on the loan demand of SMEs. Therefore, we expect that under the full coverage of MYbank’s supply chain, the loan amount or loan growth rate of SMEs may show an upward trend.
4.3. Sustainable Supply Chain Development
Combined with the above analysis, it can be seen that the traditional supply chain financing business model is single, so the sustainability is poor. On the one hand, the traditional supply chain financing chain is single, and each supply chain financing business on each chain needs to carry out new credit granting and risk assessment based on the information of logistics, information flow and capital flow on the supply chain. On the other hand, the traditional supply chain financing links are separated, and each supply chain financing business needs to build a new chain scene. These defects not only cause the process of supply chain financing to be cumbersome and inefficient but also cause the “one-time” chain construction and credit evaluation to cause the poor sustainability of the supply chain financing business.
These problems lead to the increase in the cost of supply chain financing services provided by commercial banks, the reduction of customer sources and other problems, and restrict the development of SMEs. In the process of SCF business, both borrowers and lenders need to make various efforts to perform the transaction, making the transaction costs a factor that cannot be ignored. Under the traditional SCF model, banks need to invest lots of manpower and material resources to collect information on SMEs, evaluate their credit status and conduct post-loan management, which will increase the transaction costs. For SMEs, they also face the search cost and time costs of participating in SCF. Both banks and SMEs will try to reduce their transaction costs as much as possible.
MYbank injects the concept of sustainable development into the process of developing digital supply chain finance, which effectively increases the sustainability of customer sourcing and the supply chain financing business of SMEs [
56]. By means of scene integration, chain extension, resource sharing and value aggregation, MYbank is committed to making every scene construction of the supply chain, every extraction of information flow and every credit evaluation sustainable, which effectively solves the problems of the low efficiency of supply chain financing, resource waste and customer loss. The SCF business saves transaction costs for both borrowers and lenders. According to the transaction cost theory (TCT), the reduction of transaction costs is not only beneficial to the development of both parties but also helps to promote the sustainable development of the entire supply chain.
The increase in sustainability of supply chain financing not only contributes to the development of supply chain finance business of commercial banks but also increases the convenience of financing for SMEs. The realization of the sustainable concept of digital supply chain finance of MYbank is mainly based on the following paths.
Firstly, the digital supply chain finance of MYbank extends each single chain and integrates each single scene to create an ecological relationship network of supply chain finance. Through this relationship network, the one-time positioning and credit granting of multiple and multi-link supply chain financing can be realized to achieve sustainable supply chain financing while reducing the intermediate links and improving the financing efficiency.
Secondly, MYbank fully collects, extracts and penetrates the credit information of each enterprise in the supply chain network into the whole supply chain network. This process is not only intended to sort out the enterprise’s own financial indicators and operating conditions but also to use digital technology to highly integrate the massive data in the supply chain network, including its public services, social networking and other aspects, and screen and refine them to become the “intermediary indicators” of lending, so as to achieve “on-demand”. It not only reduces the workload but also greatly increases the probability of the next financing to achieve sustainable supply chain financing.
Thirdly, based on its online payment system, Ali system and some of its own online open platforms [
52], MYbank will fully open and share the information, technology and resources it owns, so that they can flow to all the links of the supply chain network, so as to establish an open ecological service system. The rational distribution and balanced sharing of information and resources make the overall value of the supply chain gather, thus reducing the overall cost of the supply chain, increasing the income, and enhancing the overall sustainability of the supply chain.
Fourthly, the open and inclusive supply chain ecosystem enables MYbank to attract new SMEs to enter the supply chain while capturing the existing customer sources, which forms feedback to the supply chain financial business of MYbank, thus promoting the further extension and integration of the supply chain network, continuously carrying out reasonable circular flow, and promoting the overall sustainable development of the supply chain.
With the continuous promotion and popularization of MYbank’s SCF, its service scale will continue to expand. This will bring economies of scale, which will have a positive impact not only on SMEs but also on MYbank’s operating conditions. The sustainable concept of MYbank’s digital supply chain finance mentioned above shows that MYbank is constantly expanding and optimizing SCF. MYbank uses technological tools, such as big data and artificial intelligence, to improve the efficiency and accuracy of SCF’s business. The upgrading of technology requires a large amount of capital investment, and the benefits will be reflected in the financial or operational performance of MYbank, which will have an impact on the overall value of the enterprise. Whether from the perspective of service scale or operational capability, MYbank’s development tends to be long term and sustainable. Therefore, we expect the digital development of SCF to have a positive impact on the enterprise value of MYbank.
6. Conclusions and Implications
6.1. Conclusions
Based on the perspective of combining SCF and digital development, this paper takes MYbank as the case subject. Firstly, we review the literature related to SCF and analyze the current trend of SCF, and we introduce the basis of case selection and its innovation process. Secondly, the digital innovation concept of MYbank’s supply chain finance is analyzed in the case. Finally, based on the data related to MYbank’s financial indicators from 2018 to 2022, it is divided into two perspectives, SMEs and MYbank, to quantitatively analyze the implementation effect of MYbank’s digital supply chain finance. The main conclusions are as follows.
We review the relevant literature on SCF and find that the integration of finance and technology is a global trend. The addition of digital technology can, to a certain extent, solve the problems of information asymmetry and high transaction costs in SCF. Moreover, driven by policies, Chinese commercial banks and other financial institutions are supportive of the further development of SCF.
The case study of MYbank found that in the practice of digital supply chain finance, MYbank responded to the relevant policies and flexibly applied the new concepts of decentralization of supply chain finance, full coverage of supply chain links, and sustainable development of supply chain, and it practiced them through digital technology in SCF business.
The case data analysis shows that the scale of financing and the rate of financing availability have been improved for SMEs. The average loan balance provided by MYbank to SMEs was in a trend of positively growth from 2018 to 2022. Since MYbank’s adoption of the “Dayan System” (the result of digital supply chain finance) in 2021, the loan availability rate for SMEs has increased significantly from 30% to 80%. It can be seen that MYbank’s SCF’s digital innovation has broadened the financing scale of SMEs and more effectively met their financing needs. As Song et al. [
59] have shown, the SCF uses digital technology with clear support for the financing of SMEs, and digital platforms are providing more effective services to SMEs [
60,
61].
The analysis of MYbank’s comprehensive benefits reveals that MYbank’s EVA shows continuous and significant growth during the period of SCF’s digital innovation and development in 2018–2022. This reflects MYbank’s good performance status and development prospects from an economic perspective. This shows that MYbank’s development of digital supply chain finance not only solves the financing problems of SMEs but also fully demonstrates and enhances its own corporate value. The EVA increase gives MYbank more incentive to provide more convenient and efficient financial services for SMEs. This finding is consistent with the findings of the studies by Blackman [
62] and Li [
63] that the combination of SCF and digital technology has a positive impact on the business performance of banks and lending companies and their enterprise value.
6.2. Implications
SMEs account for a relatively high proportion of China’s economic contribution, and the question of how to meet the financing needs of SMEs and alleviate the financing of SMEs is the focus of research. This study introduces the application effect of MYbank’s financial technology in specific supply chain scenarios to provide the precise needs of SMEs. It emphasizes that MYbank’s innovative practice promotes the application of digital technology in the SCF field. Particularly, MYbank proposes corresponding solutions to the problems of SMEs’ financing difficulties, high financing costs and information asymmetry. In the process of practice, MYbank’s innovative models and concepts can be used as references by other financial institutions to enhance the efficiency and coverage of SCF services. MYbank’s application of digital technology well fills the gap in the digital innovation practice of banks or financial institutions in SCF.
The significance of this study lies in demonstrating the effectiveness of combining SCF and digitalization using individual cases of commercial banks. Compared with related studies [
18,
23,
63], this study makes progress in analyzing banks or financial institutions. Commercial banks are the group that serves SMEs, and their improvement in the scale and efficiency of SMEs’ services can positively contribute to the sustainable development of the entire supply chain. The results of the data analysis also prove the effectiveness of MYbank’s digital development in SCF. Both for SMEs and for MYbank, it promotes their development in the SCF process. Based on MYbank’s theoretical analysis and data results, we propose the following recommendations.
In the supply chain finance business, commercial banks often face a credit risk, operational risk and liquidity risk, so risk control has become an inevitable link in the SCF business. In the process of risk control, MYbank emphasizes the application of digital technology and builds an intelligent risk control system to effectively control risks. Commercial banks and other financial institutions can strengthen the use of digital technologies such as big data and cloud computing to achieve intelligent risk control when facing all kinds of traditional risks in the SCF business and some new risks brought about by market changes. By strengthening the training of digital intelligence technology talents and investment in financial technology research and development, commercial banks and other financial institutions can practice the digital intelligence risk control strategy and continuously improved the risk management level of their supply chain finance business.
The financing needs of SMEs are increasingly diverse and differentiated. This is not only reflected in the diversification of financing scale but also in the different needs of multiple dimensions, such as financing methods, financing periods and use of funds. With the continuous innovation of the SCF market, the financing scale and financing availability of SMEs have been improved to a certain extent, which provides strong support for their development. However, we must continue to deepen our services to and support for SMEs to ensure that their financing needs are met in a comprehensive, timely and effective manner. As an important part of the market economy, the satisfaction of SMEs’ financing needs is directly related to their survival and development, and it then affects the national economy. Therefore, it is still an important task in the current financial field to continue to pay attention to and conduct research on the financing needs of SMEs and provide more convenient and transparent channels for SMEs to obtain financing.
SCF’s digital development has brought significant EVA enhancement to MYbank. However, the intervention of digital technology does not come without cost. While commercial banks and other financial institutions are enjoying the dividends of digitization, they are also facing the challenge of surging capital investment. Infrastructure upgrades and data security enhancements all require financial support. For example, in 2021, MYbank released the “Dayan System”, and its cost of equity capital rose. This means that banks need more capital to support loan origination and risk management.
The increase in capital investment will impose a certain financial burden on commercial banks and other financial institutions in the short term, and it may even affect their profitability and market competitiveness. The timely introduction of policies is particularly important. The government can introduce more preferential policies to encourage financial institutions to increase investment in SCF digitization, especially credit support for SMEs. Through tax deductions and risk compensation measures, commercial banks and other financial institutions can reduce the financing costs and risks of serving SMEs and provide strong support for their digital transformation.
6.3. Limitations
This study is based on a single case, which limits the generalizability of the findings. Digital technology is constantly evolving and its integration with SCF has been demonstrated in other examples. Careful consideration needs to be given to the applicability and limitations of the findings of a particular case when applying them directly to other banks or financial institutions. This study analyzes the development of digital supply chain finance in commercial banks in developing countries, and more extensive research is needed to derive global trends.
The other possible limitations in this case are the selection of data or indicators. For data collection, multiple cases or industry data analysis can be used in subsequent studies to obtain more objective results. In addition, for the measurement of the economic value of the enterprise in addition to the EVA, it can be judged from the comprehensive ability of the enterprise in many aspects, such as profitability and solvency. In the process of digital development of SCF, the environment is also a factor that cannot be ignored. In future research, we believe that we can analyze the enterprise from the aspect of environmental, social and governance (ESG).