Mukul Garg
Mukul Garg | |
|---|---|
| Born | March 28, 1989 Agra, Uttar Pradesh, India |
| Citizenship | Indian |
| Alma mater | Visvesvaraya Technological University, Northwestern University |
| Occupation(s) | Software engineer, business executive |
Mukul Garg (born March 28, 1989) is an Indian-American software engineer and business executive. He is the head of support engineering at PubNub and a member of the Forbes Technology Council.[1][2]
Early life and education
[edit]Garg was born on March 28, 1989, in Agra, Uttar Pradesh, India. After completing his early education, he went to Visvesvaraya Technological University in 2007 and received a bachelor of engineering in computer science in 2011.
In 2013, he moved to the United States and attended Northwestern Polytechnic University, where he received a Master of Science in 2014. In the same year, Garg also completed a computer science course at Stanford University.[3]
Career
[edit]Garg started his career as a freelance application and web developer in 2008 and also co-founded the first social media platform in India, RuckUp, in the same year.[4][5] In the following year, he founded ResumeMakeover, where he served as the CEO until 2011.[6]
After completing his bachelor of engineering in 2011, Garg co-founded EdvantEdge Learning Networks and oversaw its technical operations for a year. He then worked as a software engineer at Ibibo Web before moving to the United States in 2013. While studying for his Master of Science, Garg also served as an application engineer at Northwestern Polytechnic University.[3]
In 2013, Garg joined MakeMyTrip as a software engineer and worked for a year. He then served as an application engineer at eBay in 2014, an automation engineer at Oracle in 2015, and an automation lead at Educational Testing Service (ETS) in 2016. After ETS, Garg joined tapQA, working as an automation architect until 2018. He was associated with UCare, Honeywell Technology Solutions, Discount Tire, and Octapharma Plasma, serving as a software engineer, automation engineer, and performance lead in 2017. In the following year, Garg worked at Equifax as an automation lead, Periscope Holdings as a performance lead, and KLA as an automation lead.[3]
In 2018, Garg was hired at PubNub, where he has been serving as the head of support engineering since. He has been an official member of the Forbes Technology Council since 2024. He also provides his insights on technology and customer experience through different publications, including Forbes, CEO Weekly, and Market Minute.[3][5][7][8]
Since 2016, he has been involved in volunteer activities and supports non-profit organizations, including Feed My Starving Children and Khan Academy. He has also served as a judge for several competitions and awards, including Stanford Hackathons, Ivy Leagues, the Alameda County Science and Engineering Fair, Stevie Awards for Sales and Customer Services, and Globee Awards for Customer Excellence. In addition, he was included in the Hall of Fame by Passion Vista Magazine in 2024.[3][4][7][8]
References
[edit]- ^ Panel®, Expert. "Council Post: 20 Underrated Tech Tools And Strategies With Oversized Benefits". Forbes. Retrieved 2024-10-01.
- ^ Garg, Mukul. "Council Post: From Frustration To First Fix: How Data And Log Searches Empower Support Heroes". Forbes. Retrieved 2024-10-01.
- ^ a b c d e Stojan, Jon (2024-06-24). "Mukul Garg is bridging the gap between technology and customer experience". Digital Journal. Retrieved 2024-10-01.
- ^ a b "Mukul Garg - Passion Vista Magazine". 2024-07-01. Retrieved 2024-10-01.
- ^ a b "MarketMinute | Real Time Stock News". kwwl.marketminute.com. Retrieved 2024-10-01.
- ^ Wilson, Despina (2024-05-24). "Mukul Garg Sets New Standards in Next-Generation AI-Driven Tech Solutions". CEOWORLD magazine. Retrieved 2024-10-01.
- ^ a b "MSN". www.msn.com. Retrieved 2024-10-01.
- ^ a b Stojan, Jon (2024-05-31). "Transform Customer Support With AI: A New Level of Industry Standards". LA Weekly. Retrieved 2024-10-01.
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