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Pham Trung

Ho Chi Minh City University of technology, School of Industrial Managment, Faculty Member

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Dr. Pham Quoc Trung is Vice Dean of School of Industrial Management of Hochiminh City (HCMC) University of Technology, Vietnam. He has been working in Department of Management Information System since April 2005. From 2001 till now, he was a visiting lecturer at several universities of Vietnam, such as: HCMC University of Foreign Language and Information Technology, HCMC National University, Lotus University, HCMC University of Economics... His current research focus includes information retrieval system, management information system, decision support system, knowledge management system, etc. He has published and spoken on topics in information technology, MIS and knowledge management.
He received his B.S. and M.S. in Information Technology from HCMC University of Natural Science, and his PhD.in Economics from Kyoto University. Field of study/ research: Computer Science, Management Information System, Knowledge Management. Main interested topics of thesis/ projects/ teaching courses: Information Retrieval, ICT management, MIS, e-Commerce, Knowledge Management System...
Phone: 0932282146

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Papers by Pham Trung

Behavior or culture? Investigating the use of cryptocurrencies for electronic commerce across the USA and China

Management Research Review

Purpose This paper claims to identify the behavioral and cultural features that push to use, or n... more Purpose This paper claims to identify the behavioral and cultural features that push to use, or not, cryptocurrencies for electronic commerce. Indeed, despite the use of cryptocurrencies for electronic commerce spreading worldwide at a fast and growing pace, there are supporters and detractors among their users. The analysis of what distinguish these two groups of users is fundamental for understanding their different intention to use cryptocurrencies for electronic commerce. Design/methodology/approach A survey has been administered to 2,532 cryptocurrencies’ users across the USA and China, collecting data on their behavioral predispositions and cultural features. Results were then analyzed through structured equation modeling. Findings Results showed that while attitude, subjective norms, perceived behavioral control and herding behavior have a positive impact on the intention to use cryptocurrencies for electronic commerce, financial literacy has no influence. Cultural dimensions...

Consumers' behavior toward organic vegetable in Ho Chi Minh City, VN

Together with developing in economic, food safety becomes hot topic in Vietnam especially in urba... more Together with developing in economic, food safety becomes hot topic in Vietnam especially in urban city like Ho Chi Minh City. Vegetables is essential and main part of family meal and more shoppers are interested in organic vegetables. Many producers and convenient shops invested in organic vegetable, but many also left this industry because of low business. This research will help to understand consumer’s behavior and intention on buying organic vegetables, which factor is really impact on their buying action and how much they are willingness to pay for this premium price product. The study is based on Theory Planned of Behavior with add-in the Trust scale. The questionnaire was developed by in-depth interview with people working on organic food industry. More than 150 data was collect which focused on medium and high income employee office and they usually shop on food. We found out that belief on health and environment benefit, Perceived behavior control, Trust are significant im...

Examining the Intention to Invest in Cryptocurrencies

International Journal of Applied Behavioral Economics, 2021

Among investors of cryptocurrencies there are supporters and detractors; this claims for the iden... more Among investors of cryptocurrencies there are supporters and detractors; this claims for the identification of the behavioral and socio-demographic factors that push to invest (or not) in cryptocurrencies. A survey has been administered to 275 Italian investors. Together with socio-demographic features (gender, income, age, and education), behavioral factors derived from the theory of planned behavior (attitude, subjective norm, and perceived control behavior) and from the financial behavior literature (illegal attitude, herding behavior, perceived risk, perceived benefit, and financial literacy) have been collected and analyzed. While attitude, illegal attitude, subjective norms, perceived behavioral control, herding behavior, and perceived risk have a positive impact on investors' intentions. Socio-demographic factors and financial literacy have no influence on the intention to invest in cryptocurrencies. This is the first study that comprehensively investigates the influence ...

Impact of Employer Value Proposition and Social Media Use on the Intention to Apply for a Job in the IT Industry of Vietnam

The South East Asian Journal of Management

Research Aims: Human resources are critical for success in the digital economy. However, IT human... more Research Aims: Human resources are critical for success in the digital economy. However, IT human resources are predicted to be scarce and attracting IT talent is difficult for many enterprises. Currently, employer branding and social media advertising are possible solutions to these problems. This research aims to evaluate the influence of EVP and social media use on the intention to apply for an IT job. Design/Methodology/Approach: The quantitative research method is used to verify the research model. The sample includes 240 valid respondents from HCMC, Vietnam. The research model includes six independent variables (5 values of EVP and social media use) affecting the intention to apply for a job through organisational reputation. Some analysis methods used include Descriptive Statistics, Cronbach’s Alpha, EFA, Multiple Regression, and Bootstrap Analysis. Research Findings: The results show that 4/5 of the values (except management value) and social media use have positive impacts ...

The Impacts of Organizational Culture on Knowledge Transfer Between Japanese Managers and Vietnamese Employees in Japanese Enterprises

by Ngoc Anh Nguyen and Pham Trung

International Journal of Knowledge Management, 2021

Knowledge transfer effectiveness is considered one of the most important factors for ensuring the... more Knowledge transfer effectiveness is considered one of the most important factors for ensuring the success of any enterprise, especially for multinational enterprises. However, in the case of Japan, the effectiveness of knowledge transfer between Japanese managers and foreign employees is not high. This limited effectiveness is understood as linked to the cultural distance between Japanese managers and foreign employees. The main goal of this study is to explore the impact of organizational culture on knowledge transfer in Japanese enterprises. Quantitative survey research was conducted with 365 respondents, who are Vietnamese labourers working in Japan. Analysis showed that two factors had a positive impact on the effectiveness of knowledge transfer: cultural openness and managers' communication ability. The study draws on these results to make recommend improvements in the knowledge transfer process between Japanese managers and Vietnamese employees.

The success of e-commerce startups: an empirical study in Vietnam

International Journal of Innovation, 2021

Objective of the study: Although many e-commerce startups have been established in recent years, ... more Objective of the study: Although many e-commerce startups have been established in recent years, there is a high rate of business failure in start-up community. In addition, e-commerce in Vietnam is still at a beginning stage with many potentials and risks. The research aims to find impact factors which lead to the success of e-commerce startups in Vietnam.Methodology/approach: The qualitative method was applied to identify appropriate measurement scales. Then, the quantitative questionnaire survey was leveraged to test the research framework based on data from local e-commerce startups.Originality/Relevance: This research focuses on evaluating the impact of founder factors, e-service factors, and external factors on the success of startups in Vietnam.Main results: Research findings show that four factors have significant contribution to e-commerce startups’ success including risk-taking propensity, achievement orientation, reliability of e-service quality, and e-networking. Among t...

Acceptance and Use of E-Learning Based on Cloud Computing: The Role of Consumer Innovativeness

Computational Science and Its Applications – ICCSA 2014, 2014

Apply Wiki for Improving Intellectual Capital and Effectiveness of Project Management at Cideco Company

Lecture Notes in Computer Science, 2014

Combination of Two KM Strategies by Web 2.0

Lecture Notes in Computer Science, 2009

O Sucesso De Startups De Comércio Eletrônico: Um Estudo Empírico No Vietnã El Éxito De Las Startups De Comercio Electrónico: Un Estudio Empírico en Vietnam

Objective of the study: Although many e-commerce startups have been established in recent years, ... more Objective of the study: Although many e-commerce startups have been established in recent years, there is a high rate of business failure in start-up community. In addition, e-commerce in Vietnam is still at a beginning stage with many potentials and risks. The research aims to find impact factors which lead to the success of e-commerce startups in Vietnam. Methodology/approach: The qualitative method was applied to identify appropriate measurement scales. Then, the quantitative questionnaire survey was leveraged to test the research framework based on data from local e-commerce startups. Originality/Relevance: This research focuses on evaluating the impact of founder factors, e-service factors, and external factors on the success of startups in Vietnam. Main results: Research findings show that four factors have significant contribution to e-commerce startups’ success including risk-taking propensity, achievement orientation, reliability of e-service quality, and e-networking. Amon...

Impact factor on learning achievement and knowledge transfer of students through e-learning system at Bach Khoa University, Vietnam

2017 International Conference on Computing Networking and Informatics (ICCNI)

E-learning is the application of IT and Internet in education to make it easier, spacious, and mo... more E-learning is the application of IT and Internet in education to make it easier, spacious, and more efficient. Advantages of e-learning are recognized, but its impact on learning achievement and knowledge transferring are not confirmed clearly. Learning is considered the skills of students and knowledge gained through experience in the training process. Learning achievement has been defined as students' knowledge, skills and study habits in a training course and effectiveness of their application to their work. Based on previous research, this study suggested that learning achievement as a dependent variable affected by the capacity factors, such as: Computer Self Efficacy, Ease of Use, Perceived Usefulness, Face to Face Interaction, Email Interaction, and Social Presence. Besides, knowledge transfer is also affected by learning achievement. The study result showed that 3 factors: Easiness & Usefulness, E-mail Interaction, and Social Presence have positive impacts on Learning & Transferring knowledge through the e-learning system of Bach Khoa University (BKU). Based on analysis results, some managerial implications are suggested for improving the effectiveness of e-learning system at BKU.

The impacts of organizational culture on knowledge transferring in FDI enterprises in Vietnam

International Journal of Innovation

Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprise... more Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprises is a strategic policy for the economic development of many countries. However, in the case of Vietnam, the effectiveness of knowledge transfer in FDI enterprises is not clear, especially with the impact of cultural distance between foreign investors and local employees. The main goal of this study is to explore the impact of organizational culture on knowledge transferring in FDI enterprises in Vietnam.Methodology/approach: Based on the original model of Parissa (2003), a research model has been proposed, in which the organizational cultural factors include cultural background, language ability, perceived cultural distance, learning style, and cultural openness. Quantitative research conducted through surveys with 109 respondents, who are working in FDI businesses in Ho Chi Minh City, Vietnam.Originality/Relevance: This research focuses on the direct impact of cultural factors on knowl...

The Impacts of Using SNSs on e-WOM and Knowledge Sharing Through Social Capital: An Empirical Study in Vietnam

Computational Science and Its Applications – ICCSA 2017

Apply KM and SNS for Improving ofLabor Productivity of Vietnamese SME

In today’s knowledge era, knowledge management (KM) is increasingly considered the best strategy ... more In today’s knowledge era, knowledge management (KM) is increasingly considered the best strategy for improving the labor productivity of an enterprise. However, the effectiveness of KM on labor productivity (LP) is not known exactly. In comparison with other countries in the Southeast Asia region, the labor productivity of Vietnam is currently at a very low level. It requires a new management method for improving the labor productivity for sustainable development towards a knowledge society. Therefore, this research tries to apply KM to improve the labor productivity of Vietnamese enterprises, especially small and medium sized enterprises (SMEs) because of its important role in developing the Vietnam economy. However, in order to successfully implement a knowledge management system (KMS), a technology readiness, especially information-communication-technology (ICT) maturity, is a requisite. Furthermore, a suitable technical platform is also necessary for integrating various technolo...

The impacts of organizational culture on knowledge transferring in FDI enterprises in Vietnam

International Journal of Innovation, 2020

Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprise... more Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprises is a strategic policy for the economic development of many countries. However, in the case of Vietnam, the effectiveness of knowledge transfer in FDI enterprises is not clear, especially with the impact of cultural distance between foreign investors and local employees. The main goal of this study is to explore the impact of organizational culture on knowledge transferring in FDI enterprises in Vietnam. Methodology/approach: Based on the original model of Parissa (2003), a research model has been proposed, in which the organizational cultural factors include cultural background, language ability, perceived cultural distance, learning style, and cultural openness. Quantitative research conducted through surveys with 109 respondents, who are working in FDI businesses in Ho Chi Minh City, Vietnam. Originality/Relevance: This research focuses on the direct impact of cultural factors on kno...

An empirical investigation of knowledge management in Vietnamese SMEs

2017 17th International Conference on Computational Science and Its Applications (ICCSA)

Knowledge management (KM) is a discipline that improves the ability of companies in solving probl... more Knowledge management (KM) is a discipline that improves the ability of companies in solving problem, adapt with changing in business, also helping them to gain and sustain their competitive advantages. This study is carried out with the objective to identify the measurement scale of KM practices, and to explore the impact of KM practice on the performance of small and medium enterprises in Vietnam. The data collection was analyzed by SPSS software with the sample size of 103. The participants are directors, managers and employees of Vietnamese SMEs. Analysis results showed that 3 main KM practices have positive impact on business success, including: Culture (0.321), Policy (0.099), and Knowledge acquisition (0.033), but the impact of Training on business success is not confirmed. The result also showed that there is a difference in understanding and applying KM across three categories of firm size: medium, small and very small enterprises. Some managerial implications have been suggested for managers of Vietnamese SMEs to enhance their performance based on KM approach in the future.

Impact Factors on Using of E-learning System and Learning Achievement of Students at Several Universities in Vietnam

The industrial revolution 4.0 opens many opportunities for online learning and leads to the need ... more The industrial revolution 4.0 opens many opportunities for online learning and leads to the need to study, entertain, and work anywhere and anytime. Recently, e-learning systems become vital for any university to increase the educational quality and to provide students useful and high quality learning resources. However, how to encourage the e-learning usage and to improve the learning achievement of students through e-learning system is still a challenged task. From previous researches, a research model has been proposed and it is evaluated by Cronbach alpha analysis, EFA, CFA, and Structural Equation Modeling (SEM) techniques on SPSS and AMOS software. Based on quantitative analysis from 356 valid samples, the results showed that 5 factors positively impacted on the e-learning usage are: University support (0.367), Computer competency of students (0.274), Infrastructure (0.195), Content and design of courses (0.145), and Collaboration of students (0.118). Besides, learning achieve...

Apply Knowledge Management and Social-Network-Service in Improving Labor Productivity of Vietnamese Sme

The Impacts of Using SNSs on e-WOM and Knowledge Sharing Through Social Capital: An Empirical Study in Vietnam

Nowadays, Social Networking Sites (SNSs) have attracted billions of users all around the world. I... more Nowadays, Social Networking Sites (SNSs) have attracted billions of users all around the world. In Vietnam, SNSs become more and more familiar with Vietnamese people and Facebook is the most popular SNS. Social Capital is an important term in the study and social behavior, an important sector in the major universities of the world. However, Social Capital is still very vague concept, not only for citizens but also for policy makers in Vietnam. There are a few of studies have examined the impact of SNSs to Social Capital and Knowledge Sharing through word of mouth in environment of SNSs (e-WOM) in Vietnam. Based on previous research model, this research examines whether the intensity of using SNSs has a positive impact on users’ Social Capital, Knowledge Sharing and e-WOM. A survey was conducted with Facebook users in Vietnam. The regression analysis was utilized to examine the nine main hypotheses through a questionnaire designed which is based on the Likert five-point scale. The re...

Apply KM and SNS in improving the labor productivity of Vietnamese SME

In today’s knowledge era, knowledge management is increasingly considered the best strategy for i... more In today’s knowledge era, knowledge management is increasingly considered the best strategy for improving the labor productivity of an enterprise. However, the effectiveness of KM on labor productivity is not known exactly. Despite the growing interest in KM research, there are knowledge gaps, especially in the context of a developing country like Vietnam, in implementing a KMS successfully for improving the labor productivity. So, it is necessary to do research on this subject. Besides, the labor productivity of Vietnam is currently at a very low level. It requires a new management method for improving the labor productivity for sustainable development towards a knowledge society. In order to successfully implement a KMS, a technology readiness, especially ICT maturity, is a requisite. Recently, SNS has been considered not only a popular technique for communication and collaboration, but also a suitable platform for implementing KMS. Therefore, this research tries to apply KM based...

Behavior or culture? Investigating the use of cryptocurrencies for electronic commerce across the USA and China

Management Research Review

Purpose This paper claims to identify the behavioral and cultural features that push to use, or n... more Purpose This paper claims to identify the behavioral and cultural features that push to use, or not, cryptocurrencies for electronic commerce. Indeed, despite the use of cryptocurrencies for electronic commerce spreading worldwide at a fast and growing pace, there are supporters and detractors among their users. The analysis of what distinguish these two groups of users is fundamental for understanding their different intention to use cryptocurrencies for electronic commerce. Design/methodology/approach A survey has been administered to 2,532 cryptocurrencies’ users across the USA and China, collecting data on their behavioral predispositions and cultural features. Results were then analyzed through structured equation modeling. Findings Results showed that while attitude, subjective norms, perceived behavioral control and herding behavior have a positive impact on the intention to use cryptocurrencies for electronic commerce, financial literacy has no influence. Cultural dimensions...

Consumers' behavior toward organic vegetable in Ho Chi Minh City, VN

Together with developing in economic, food safety becomes hot topic in Vietnam especially in urba... more Together with developing in economic, food safety becomes hot topic in Vietnam especially in urban city like Ho Chi Minh City. Vegetables is essential and main part of family meal and more shoppers are interested in organic vegetables. Many producers and convenient shops invested in organic vegetable, but many also left this industry because of low business. This research will help to understand consumer’s behavior and intention on buying organic vegetables, which factor is really impact on their buying action and how much they are willingness to pay for this premium price product. The study is based on Theory Planned of Behavior with add-in the Trust scale. The questionnaire was developed by in-depth interview with people working on organic food industry. More than 150 data was collect which focused on medium and high income employee office and they usually shop on food. We found out that belief on health and environment benefit, Perceived behavior control, Trust are significant im...

Examining the Intention to Invest in Cryptocurrencies

International Journal of Applied Behavioral Economics, 2021

Among investors of cryptocurrencies there are supporters and detractors; this claims for the iden... more Among investors of cryptocurrencies there are supporters and detractors; this claims for the identification of the behavioral and socio-demographic factors that push to invest (or not) in cryptocurrencies. A survey has been administered to 275 Italian investors. Together with socio-demographic features (gender, income, age, and education), behavioral factors derived from the theory of planned behavior (attitude, subjective norm, and perceived control behavior) and from the financial behavior literature (illegal attitude, herding behavior, perceived risk, perceived benefit, and financial literacy) have been collected and analyzed. While attitude, illegal attitude, subjective norms, perceived behavioral control, herding behavior, and perceived risk have a positive impact on investors' intentions. Socio-demographic factors and financial literacy have no influence on the intention to invest in cryptocurrencies. This is the first study that comprehensively investigates the influence ...

Impact of Employer Value Proposition and Social Media Use on the Intention to Apply for a Job in the IT Industry of Vietnam

The South East Asian Journal of Management

Research Aims: Human resources are critical for success in the digital economy. However, IT human... more Research Aims: Human resources are critical for success in the digital economy. However, IT human resources are predicted to be scarce and attracting IT talent is difficult for many enterprises. Currently, employer branding and social media advertising are possible solutions to these problems. This research aims to evaluate the influence of EVP and social media use on the intention to apply for an IT job. Design/Methodology/Approach: The quantitative research method is used to verify the research model. The sample includes 240 valid respondents from HCMC, Vietnam. The research model includes six independent variables (5 values of EVP and social media use) affecting the intention to apply for a job through organisational reputation. Some analysis methods used include Descriptive Statistics, Cronbach’s Alpha, EFA, Multiple Regression, and Bootstrap Analysis. Research Findings: The results show that 4/5 of the values (except management value) and social media use have positive impacts ...

The Impacts of Organizational Culture on Knowledge Transfer Between Japanese Managers and Vietnamese Employees in Japanese Enterprises

by Ngoc Anh Nguyen and Pham Trung

International Journal of Knowledge Management, 2021

Knowledge transfer effectiveness is considered one of the most important factors for ensuring the... more Knowledge transfer effectiveness is considered one of the most important factors for ensuring the success of any enterprise, especially for multinational enterprises. However, in the case of Japan, the effectiveness of knowledge transfer between Japanese managers and foreign employees is not high. This limited effectiveness is understood as linked to the cultural distance between Japanese managers and foreign employees. The main goal of this study is to explore the impact of organizational culture on knowledge transfer in Japanese enterprises. Quantitative survey research was conducted with 365 respondents, who are Vietnamese labourers working in Japan. Analysis showed that two factors had a positive impact on the effectiveness of knowledge transfer: cultural openness and managers' communication ability. The study draws on these results to make recommend improvements in the knowledge transfer process between Japanese managers and Vietnamese employees.

The success of e-commerce startups: an empirical study in Vietnam

International Journal of Innovation, 2021

Objective of the study: Although many e-commerce startups have been established in recent years, ... more Objective of the study: Although many e-commerce startups have been established in recent years, there is a high rate of business failure in start-up community. In addition, e-commerce in Vietnam is still at a beginning stage with many potentials and risks. The research aims to find impact factors which lead to the success of e-commerce startups in Vietnam.Methodology/approach: The qualitative method was applied to identify appropriate measurement scales. Then, the quantitative questionnaire survey was leveraged to test the research framework based on data from local e-commerce startups.Originality/Relevance: This research focuses on evaluating the impact of founder factors, e-service factors, and external factors on the success of startups in Vietnam.Main results: Research findings show that four factors have significant contribution to e-commerce startups’ success including risk-taking propensity, achievement orientation, reliability of e-service quality, and e-networking. Among t...

Acceptance and Use of E-Learning Based on Cloud Computing: The Role of Consumer Innovativeness

Computational Science and Its Applications – ICCSA 2014, 2014

Apply Wiki for Improving Intellectual Capital and Effectiveness of Project Management at Cideco Company

Lecture Notes in Computer Science, 2014

Combination of Two KM Strategies by Web 2.0

Lecture Notes in Computer Science, 2009

O Sucesso De Startups De Comércio Eletrônico: Um Estudo Empírico No Vietnã El Éxito De Las Startups De Comercio Electrónico: Un Estudio Empírico en Vietnam

Objective of the study: Although many e-commerce startups have been established in recent years, ... more Objective of the study: Although many e-commerce startups have been established in recent years, there is a high rate of business failure in start-up community. In addition, e-commerce in Vietnam is still at a beginning stage with many potentials and risks. The research aims to find impact factors which lead to the success of e-commerce startups in Vietnam. Methodology/approach: The qualitative method was applied to identify appropriate measurement scales. Then, the quantitative questionnaire survey was leveraged to test the research framework based on data from local e-commerce startups. Originality/Relevance: This research focuses on evaluating the impact of founder factors, e-service factors, and external factors on the success of startups in Vietnam. Main results: Research findings show that four factors have significant contribution to e-commerce startups’ success including risk-taking propensity, achievement orientation, reliability of e-service quality, and e-networking. Amon...

Impact factor on learning achievement and knowledge transfer of students through e-learning system at Bach Khoa University, Vietnam

2017 International Conference on Computing Networking and Informatics (ICCNI)

E-learning is the application of IT and Internet in education to make it easier, spacious, and mo... more E-learning is the application of IT and Internet in education to make it easier, spacious, and more efficient. Advantages of e-learning are recognized, but its impact on learning achievement and knowledge transferring are not confirmed clearly. Learning is considered the skills of students and knowledge gained through experience in the training process. Learning achievement has been defined as students' knowledge, skills and study habits in a training course and effectiveness of their application to their work. Based on previous research, this study suggested that learning achievement as a dependent variable affected by the capacity factors, such as: Computer Self Efficacy, Ease of Use, Perceived Usefulness, Face to Face Interaction, Email Interaction, and Social Presence. Besides, knowledge transfer is also affected by learning achievement. The study result showed that 3 factors: Easiness & Usefulness, E-mail Interaction, and Social Presence have positive impacts on Learning & Transferring knowledge through the e-learning system of Bach Khoa University (BKU). Based on analysis results, some managerial implications are suggested for improving the effectiveness of e-learning system at BKU.

The impacts of organizational culture on knowledge transferring in FDI enterprises in Vietnam

International Journal of Innovation

Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprise... more Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprises is a strategic policy for the economic development of many countries. However, in the case of Vietnam, the effectiveness of knowledge transfer in FDI enterprises is not clear, especially with the impact of cultural distance between foreign investors and local employees. The main goal of this study is to explore the impact of organizational culture on knowledge transferring in FDI enterprises in Vietnam.Methodology/approach: Based on the original model of Parissa (2003), a research model has been proposed, in which the organizational cultural factors include cultural background, language ability, perceived cultural distance, learning style, and cultural openness. Quantitative research conducted through surveys with 109 respondents, who are working in FDI businesses in Ho Chi Minh City, Vietnam.Originality/Relevance: This research focuses on the direct impact of cultural factors on knowl...

The Impacts of Using SNSs on e-WOM and Knowledge Sharing Through Social Capital: An Empirical Study in Vietnam

Computational Science and Its Applications – ICCSA 2017

Apply KM and SNS for Improving ofLabor Productivity of Vietnamese SME

In today’s knowledge era, knowledge management (KM) is increasingly considered the best strategy ... more In today’s knowledge era, knowledge management (KM) is increasingly considered the best strategy for improving the labor productivity of an enterprise. However, the effectiveness of KM on labor productivity (LP) is not known exactly. In comparison with other countries in the Southeast Asia region, the labor productivity of Vietnam is currently at a very low level. It requires a new management method for improving the labor productivity for sustainable development towards a knowledge society. Therefore, this research tries to apply KM to improve the labor productivity of Vietnamese enterprises, especially small and medium sized enterprises (SMEs) because of its important role in developing the Vietnam economy. However, in order to successfully implement a knowledge management system (KMS), a technology readiness, especially information-communication-technology (ICT) maturity, is a requisite. Furthermore, a suitable technical platform is also necessary for integrating various technolo...

The impacts of organizational culture on knowledge transferring in FDI enterprises in Vietnam

International Journal of Innovation, 2020

Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprise... more Objective of the study: Knowledge transferring through Foreign Direct Investment (FDI) enterprises is a strategic policy for the economic development of many countries. However, in the case of Vietnam, the effectiveness of knowledge transfer in FDI enterprises is not clear, especially with the impact of cultural distance between foreign investors and local employees. The main goal of this study is to explore the impact of organizational culture on knowledge transferring in FDI enterprises in Vietnam. Methodology/approach: Based on the original model of Parissa (2003), a research model has been proposed, in which the organizational cultural factors include cultural background, language ability, perceived cultural distance, learning style, and cultural openness. Quantitative research conducted through surveys with 109 respondents, who are working in FDI businesses in Ho Chi Minh City, Vietnam. Originality/Relevance: This research focuses on the direct impact of cultural factors on kno...

An empirical investigation of knowledge management in Vietnamese SMEs

2017 17th International Conference on Computational Science and Its Applications (ICCSA)

Knowledge management (KM) is a discipline that improves the ability of companies in solving probl... more Knowledge management (KM) is a discipline that improves the ability of companies in solving problem, adapt with changing in business, also helping them to gain and sustain their competitive advantages. This study is carried out with the objective to identify the measurement scale of KM practices, and to explore the impact of KM practice on the performance of small and medium enterprises in Vietnam. The data collection was analyzed by SPSS software with the sample size of 103. The participants are directors, managers and employees of Vietnamese SMEs. Analysis results showed that 3 main KM practices have positive impact on business success, including: Culture (0.321), Policy (0.099), and Knowledge acquisition (0.033), but the impact of Training on business success is not confirmed. The result also showed that there is a difference in understanding and applying KM across three categories of firm size: medium, small and very small enterprises. Some managerial implications have been suggested for managers of Vietnamese SMEs to enhance their performance based on KM approach in the future.

Impact Factors on Using of E-learning System and Learning Achievement of Students at Several Universities in Vietnam

The industrial revolution 4.0 opens many opportunities for online learning and leads to the need ... more The industrial revolution 4.0 opens many opportunities for online learning and leads to the need to study, entertain, and work anywhere and anytime. Recently, e-learning systems become vital for any university to increase the educational quality and to provide students useful and high quality learning resources. However, how to encourage the e-learning usage and to improve the learning achievement of students through e-learning system is still a challenged task. From previous researches, a research model has been proposed and it is evaluated by Cronbach alpha analysis, EFA, CFA, and Structural Equation Modeling (SEM) techniques on SPSS and AMOS software. Based on quantitative analysis from 356 valid samples, the results showed that 5 factors positively impacted on the e-learning usage are: University support (0.367), Computer competency of students (0.274), Infrastructure (0.195), Content and design of courses (0.145), and Collaboration of students (0.118). Besides, learning achieve...

Apply Knowledge Management and Social-Network-Service in Improving Labor Productivity of Vietnamese Sme

The Impacts of Using SNSs on e-WOM and Knowledge Sharing Through Social Capital: An Empirical Study in Vietnam

Nowadays, Social Networking Sites (SNSs) have attracted billions of users all around the world. I... more Nowadays, Social Networking Sites (SNSs) have attracted billions of users all around the world. In Vietnam, SNSs become more and more familiar with Vietnamese people and Facebook is the most popular SNS. Social Capital is an important term in the study and social behavior, an important sector in the major universities of the world. However, Social Capital is still very vague concept, not only for citizens but also for policy makers in Vietnam. There are a few of studies have examined the impact of SNSs to Social Capital and Knowledge Sharing through word of mouth in environment of SNSs (e-WOM) in Vietnam. Based on previous research model, this research examines whether the intensity of using SNSs has a positive impact on users’ Social Capital, Knowledge Sharing and e-WOM. A survey was conducted with Facebook users in Vietnam. The regression analysis was utilized to examine the nine main hypotheses through a questionnaire designed which is based on the Likert five-point scale. The re...

Apply KM and SNS in improving the labor productivity of Vietnamese SME

In today’s knowledge era, knowledge management is increasingly considered the best strategy for i... more In today’s knowledge era, knowledge management is increasingly considered the best strategy for improving the labor productivity of an enterprise. However, the effectiveness of KM on labor productivity is not known exactly. Despite the growing interest in KM research, there are knowledge gaps, especially in the context of a developing country like Vietnam, in implementing a KMS successfully for improving the labor productivity. So, it is necessary to do research on this subject. Besides, the labor productivity of Vietnam is currently at a very low level. It requires a new management method for improving the labor productivity for sustainable development towards a knowledge society. In order to successfully implement a KMS, a technology readiness, especially ICT maturity, is a requisite. Recently, SNS has been considered not only a popular technique for communication and collaboration, but also a suitable platform for implementing KMS. Therefore, this research tries to apply KM based...