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Furtherance of Social Justice in Socially Disadvantaged Neighborhoods on Social Media: A Case Study of the Swedish Police

Date

2024-01-03

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7111

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Abstract

Millions of people are living in socially disadvantaged neighborhoods (SDNs), characterized by residents experiencing social injustice and high police presence. As social media is increasingly used by the police, this paper addresses the police use of social media for furtherance of social justice in SDNs. Analyzing documents, semi-structured interviews with police officers, and social media data through the lens of Scott's institutional theory, we show the tension between equality and equity perspectives, the officers striving for equity, while the police organization emphasizes equality. The findings call for police organizations to consider social justice issues and inclusion perspectives in guiding police communication on social media platforms. We also contribute to IS social justice research in terms of providing insights into how governmental organizations use social media to reach out to marginalized groups.

Description

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ICT and Social and Criminal Justice, police, social justice, socially disadvantaged neighborhoods (sdns), social media

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10 pages

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Proceedings of the 57th Hawaii International Conference on System Sciences

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Table of Contents

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Attribution-NonCommercial-NoDerivatives 4.0 International

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