Support
- Unresolved Issue?
- If you are experiencing a problem that our Support sections do not address please reach out to us.
- Contact
- Feature Requests
- If you’d like to suggest a new feature, send it directly to our feature request inbox.
- Send Request
- Response Time
- Our support team is in Japan and works business hours in Japan Standard Time.
- During weekdays, we aim to reply within 1-2 business days.
- iA does not
- Discuss roadmaps
- Give ETAs
- Take phone calls
- React to threats
- Accept aggressiveness
- Make promises
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