The Covid-19 pandemic has created enormous challenges for civilization as almost every aspect of ... more The Covid-19 pandemic has created enormous challenges for civilization as almost every aspect of life, including food production, economic activities, health security, education, entertainment, and global exchange, is affected. Modern human civilization has never experienced such an outlandish situation before. Consequently, pandemic fear notably has influenced consumers’ perception and buying behavior. This study aims at understanding consumers’ shopping behavior after getting vaccinated and the mediation effect of vaccination on shoppers’ perception to resume offline shopping during the covid-19 outbreak. Conducting an extensive field survey among different levels of adults in Bangladesh, using the Partial Least Square method, this research found that the pandemic fear is a minor factor in continuing offline shopping if a proper vaccination process is ensured. The findings of the study have momentous theoretical, methodological, and practical contributions to the research area and...
Journal of Noakhali Science and Technology University, Dec 5, 2019
The aim of this study was to explore the influence of service quality dimensions (SERVQUAL dimens... more The aim of this study was to explore the influence of service quality dimensions (SERVQUAL dimensions) on the satisfaction level of RSS users in Bangladesh. The SERVQUAL dimensions (assurance, empathy, reliability, responsiveness, and tangibles) were applied to develop the research model and to carry further statistical analysis. A structured questionnaire was used to conduct a survey and collect data for quantitative analysis. A Multiple Linear Regression Analysis (MRA) was used to analyze the data and to test the hypotheses with SPSS. In outcome, it is found that the overall satisfaction of RSS users is above the satisfactory level. Moreover, the result of the regression analysis supports only the three service quality dimensions and their influence on the satisfaction level of RSS users (tangibles, responsiveness, and empathy). Rests of the dimensions (reliability and assurance) were not significantly correlated with user satisfaction representing an insight that RSS providers should disburse added focus on these service quality dimensions with a view to ensuring improved user experiences and increased satisfaction.
Main objectives: Voluntary turnover of employees are increasingly becoming serious problems in ma... more Main objectives: Voluntary turnover of employees are increasingly becoming serious problems in manufacturing sectors. Turnover creates a hindrance to practical access to ensure a continuous production process. That is why, turnover prediction model was proposed to address such problem in manufacturing organizations. Background problems: Despite the introduction of automation in manufacturing-based organizations across the world, Human resources are still one of the key determinants of production and Voluntary employee turnover still remain the barrier to remove such problem. Novelty: The study took broad aspects resulting in voluntary turnover firstly and applied the multinomial regression and multilayer perceptron model for analyzing categorical data. Research method: Along with the descriptive analysis, the research applied multinomial regression and multilayer perceptron model to analyze data. Besides, Secondary data of manufacturing-based organization was collected from kaggle....
Mobile payment (m-payment) still lacks widespread acceptance among Bangladeshi users despite its ... more Mobile payment (m-payment) still lacks widespread acceptance among Bangladeshi users despite its enormous possibilities. Previous studies have identified the reasons behind such reluctant usage intentions based on the data collected from regular m-payment users in Bangladesh. However, in Bangladesh, no study has considered the first-time user experience, which reflects initial trust yet. Therefore, the study was undertaken to identify the factors determining initial trust and their impact on m-payment usage intention in Bangladesh. We applied the structural equation modelling method to conduct an analysis of 284 first-time m-payment user data in Bangladesh. Initial trust was found positively influenced by perceived ubiquity, perceived security and perceived ease of use; perceived usefulness and the intention to use m-payments were found positively affected by initial trust. The study also revealed the positive association of users’ personal innovativeness and the negative associatio...
Traditional HR practices have massively been transformed by the adoption of Human Resources Infor... more Traditional HR practices have massively been transformed by the adoption of Human Resources Information Systems (HRIS) in HR management of hospitals worldwide. Increased operational efficiency through the implementation of HRIS in HR management is primarily influencing the decisions regarding HRIS adoption by the hospital authorities. However, the deployment decision of HRIS in hospitals, especially in a developing country like Bangladesh, is significantly influenced by different socioeconomic factors. This study is attempted with a view to identifying factors influencing the adoption of HRIS by hospitals in Bangladesh by using the Unified Theory of Acceptance and Use of Technology (UTAUT) model. A structured questionnaire was deployed for collecting data from HR managers and general administrations of various public and private hospitals in Bangladesh. Collected data were cleaned, prepared and analyzed through MS Excel, SPSS, and SmartPLS. The study found performance expectancy, effort expectancy, social influence as significant factors in the case of HRIS adoption in the hospitals of Bangladesh. The findings will help managerial authorities of the hospitals in Bangladesh to understand the challenges in adopting HRIS for sound HR management along with the use behavior of the HRIS users.
The Covid-19 pandemic has created enormous challenges for civilization as almost every aspect of ... more The Covid-19 pandemic has created enormous challenges for civilization as almost every aspect of life, including food production, economic activities, health security, education, entertainment, and global exchange, is affected. Modern human civilization has never experienced such an outlandish situation before. Consequently, pandemic fear notably has influenced consumers’ perception and buying behavior. This study aims at understanding consumers’ shopping behavior after getting vaccinated and the mediation effect of vaccination on shoppers’ perception to resume offline shopping during the covid-19 outbreak. Conducting an extensive field survey among different levels of adults in Bangladesh, using the Partial Least Square method, this research found that the pandemic fear is a minor factor in continuing offline shopping if a proper vaccination process is ensured. The findings of the study have momentous theoretical, methodological, and practical contributions to the research area and...
Journal of Noakhali Science and Technology University, Dec 5, 2019
The aim of this study was to explore the influence of service quality dimensions (SERVQUAL dimens... more The aim of this study was to explore the influence of service quality dimensions (SERVQUAL dimensions) on the satisfaction level of RSS users in Bangladesh. The SERVQUAL dimensions (assurance, empathy, reliability, responsiveness, and tangibles) were applied to develop the research model and to carry further statistical analysis. A structured questionnaire was used to conduct a survey and collect data for quantitative analysis. A Multiple Linear Regression Analysis (MRA) was used to analyze the data and to test the hypotheses with SPSS. In outcome, it is found that the overall satisfaction of RSS users is above the satisfactory level. Moreover, the result of the regression analysis supports only the three service quality dimensions and their influence on the satisfaction level of RSS users (tangibles, responsiveness, and empathy). Rests of the dimensions (reliability and assurance) were not significantly correlated with user satisfaction representing an insight that RSS providers should disburse added focus on these service quality dimensions with a view to ensuring improved user experiences and increased satisfaction.
Main objectives: Voluntary turnover of employees are increasingly becoming serious problems in ma... more Main objectives: Voluntary turnover of employees are increasingly becoming serious problems in manufacturing sectors. Turnover creates a hindrance to practical access to ensure a continuous production process. That is why, turnover prediction model was proposed to address such problem in manufacturing organizations. Background problems: Despite the introduction of automation in manufacturing-based organizations across the world, Human resources are still one of the key determinants of production and Voluntary employee turnover still remain the barrier to remove such problem. Novelty: The study took broad aspects resulting in voluntary turnover firstly and applied the multinomial regression and multilayer perceptron model for analyzing categorical data. Research method: Along with the descriptive analysis, the research applied multinomial regression and multilayer perceptron model to analyze data. Besides, Secondary data of manufacturing-based organization was collected from kaggle....
Mobile payment (m-payment) still lacks widespread acceptance among Bangladeshi users despite its ... more Mobile payment (m-payment) still lacks widespread acceptance among Bangladeshi users despite its enormous possibilities. Previous studies have identified the reasons behind such reluctant usage intentions based on the data collected from regular m-payment users in Bangladesh. However, in Bangladesh, no study has considered the first-time user experience, which reflects initial trust yet. Therefore, the study was undertaken to identify the factors determining initial trust and their impact on m-payment usage intention in Bangladesh. We applied the structural equation modelling method to conduct an analysis of 284 first-time m-payment user data in Bangladesh. Initial trust was found positively influenced by perceived ubiquity, perceived security and perceived ease of use; perceived usefulness and the intention to use m-payments were found positively affected by initial trust. The study also revealed the positive association of users’ personal innovativeness and the negative associatio...
Traditional HR practices have massively been transformed by the adoption of Human Resources Infor... more Traditional HR practices have massively been transformed by the adoption of Human Resources Information Systems (HRIS) in HR management of hospitals worldwide. Increased operational efficiency through the implementation of HRIS in HR management is primarily influencing the decisions regarding HRIS adoption by the hospital authorities. However, the deployment decision of HRIS in hospitals, especially in a developing country like Bangladesh, is significantly influenced by different socioeconomic factors. This study is attempted with a view to identifying factors influencing the adoption of HRIS by hospitals in Bangladesh by using the Unified Theory of Acceptance and Use of Technology (UTAUT) model. A structured questionnaire was deployed for collecting data from HR managers and general administrations of various public and private hospitals in Bangladesh. Collected data were cleaned, prepared and analyzed through MS Excel, SPSS, and SmartPLS. The study found performance expectancy, effort expectancy, social influence as significant factors in the case of HRIS adoption in the hospitals of Bangladesh. The findings will help managerial authorities of the hospitals in Bangladesh to understand the challenges in adopting HRIS for sound HR management along with the use behavior of the HRIS users.
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Papers by Tonmoy Dey