Nyakundi, N. & Owino, E. Business Shared Papers by Dr. Edward Owino
International Journal of Development and Economic Sustainability
Despite an earlier warning about the occurrence of coronavirus in future, the world seems to have... more Despite an earlier warning about the occurrence of coronavirus in future, the world seems to have been caught by surprise. In particular, Africa did not appear to have the financial readiness to afford vaccines or healthcare for the affected. The World Health Organization (WHO) proclaimed COVID-19 a global health crisis in January 2020. Since its detection in Wuhan, China, the infection moved to Europe, particularly Italy in early March and eventually spread to the rest of the world. However, in Africa, the pandemic could have brought unprecedented damage with ripple effects to economies. From the events following the pandemic, it appeared that Africa was not prepared. This study is structured as a research paper that interrogates the literature and presents the key elements of pandemic preparedness for Africa. The new conceptual model can guide researchers and policymakers in conducting further research for scholarly discourse and practical application.
International Journal of Development and Economic Sustainability
Despite an earlier warning about the occurrence of coronavirus in future, the world seems to have... more Despite an earlier warning about the occurrence of coronavirus in future, the world seems to have been caught by surprise. In particular, Africa did not appear to have the financial readiness to afford vaccines or healthcare for the affected. The World Health Organization (WHO) proclaimed COVID-19 a global health crisis in January 2020. Since its detection in Wuhan, China, the infection moved to Europe, particularly Italy in early March and eventually spread to the rest of the world. However, in Africa, the pandemic could have brought unprecedented damage with ripple effects to economies. From the events following the pandemic, it appeared that Africa was not prepared. This study is structured as a research paper that interrogates the literature and presents the key elements of pandemic preparedness for Africa. The new conceptual model can guide researchers and policymakers in conducting further research for scholarly discourse and practical application.
The International Journal of Management Education, 2012
The International Journal of Management Education, 2012
European Journal of Business and Management, 2017
The dimensionality of service quality remains debatable with extant literature revealing divergen... more The dimensionality of service quality remains debatable with extant literature revealing divergence in thought. This study examined the dimensions of service quality and tested the existence of a significant difference in service quality perception between public and private university students in Kenya. Guided by a positivist paradigm and cross sectional sample survey, data was collected from 750 randomly selected respondents. A 56 item scale instrument based on performance only paradigm was self-administered to select university students. Factor analysis was employed in determining potent service quality dimensions and Analysis of Variance test used in comparative analysis. A four factor construct was revealed, with service blue print emerging as an additional dimension of service quality in the Kenyan university context. It was established that there exist a significant difference in the dimensions of service quality between public and private university students. This implied th...
Journal of Finance and Accounting, 2017
The assessment and projections of economic growth of Kenya is pegged on the increase in the contr... more The assessment and projections of economic growth of Kenya is pegged on the increase in the contribution of the manufacturing sector to the economy. However, this has not been achieved despite prominence in the government development blueprints such as Vision 2030. In reality, the performance and contribution of the Kenyan manufacturing firms to the economy has been worrying especially in the wake of realizations that other sectors of the economy such as real estate and telecommunications have surpassed it on the contribution to the GDP. In Kenya, Manufacturing share of total Kenyan economic output has stagnated at 10 with a declining contribution to total wage employment. It is this fact that necessitated an enquiry on the role of micro factors on the financial performance of manufacturing firms in Kenya. The specific objective was to determine effect of operations practices and firm financial performance, and to establish the moderating effect of firm size on micro factors on firm...
The assessment and projections of economic growth of Kenya is pegged on the increase in the contr... more The assessment and projections of economic growth of Kenya is pegged on the increase in the contribution of the manufacturing sector to the economy. However, this has not been achieved despite prominence in the government development blueprints such as Vision 2030. In reality, the performance and contribution of the Kenyan manufacturing firms to the economy has been worrying especially in the wake of realizations that other sectors of the economy such as real estate and telecommunications have surpassed it on the contribution to the GDP. In Kenya, Manufacturing share of total Kenyan economic output has stagnated at 10 with a declining contribution to total wage employment. It is this fact that necessitated an enquiry on the role of micro factors on the financial performance of manufacturing firms in Kenya. The specific objectives were; examine the relationship between production capacity and firm financial performance; to establish the relationship between management practices and f...
Information and Knowledge Management, 2014
With the increasing uncertainty in business-operating environment in the knowledge-driven economy... more With the increasing uncertainty in business-operating environment in the knowledge-driven economy, organizations should not only know what they know, but know it well for effective strategic utilization. This study sought to find out the extent to which organizations know what they know and whether they strategically utilize that knowledge for value creation. This study used descriptive approach which revealed that organizations know what they know to a great extent but strategically utilizing it to some extent. The respondents gave varying score rates on the extent of strategic utilization of knowing capability especially on the highly tacit knowledge. The study found out that managing knowledge as a strategic asset has not received strategic focus and attention. The study argued that not knowing your critical knowledge in a knowledge driven economy is a serious capability problem. This study was limited to financial regulatory enterprises in Kenya. However, we gave insight that ca...
Journal of Marketing and Consumer Research, 2017
The purpose of the study was to establish the extent to which customer satisfaction mediates the ... more The purpose of the study was to establish the extent to which customer satisfaction mediates the relationship between service quality, brand image, customer perceived value with brand loyalty in leading supermarket chains in Kenya. The population of interest comprised of customers of supermarkets in Kenya. A supermarket store sample of 30 stores from Nairobi and Nakuru counties was picked at random from the list of the stores of the four main supermarkets (Nakumatt, Uchumi, Naivas & Tusky’s). A sample of 384 customer respondents was interviewed. The study used multiple linear regression analysis in a four step process which established that customer satisfaction significantly affects brand loyalty. The study also shows that customer satisfaction fully mediates the relationship between service quality, brand image, customer perceived value with brand loyalty in leading supermarkets in Kenya. The dimensions of brand Image, service quality and customer perceived value dimensions are an...
Journal of Economics, 2017
The assessment and projections of economic growth of Kenya is pegged on the increase in the contr... more The assessment and projections of economic growth of Kenya is pegged on the increase in the contribution of the manufacturing sector to the economy. However, this has not been achieved despite prominence in the government development blueprints such as Vision 2030. In reality, the performance and contribution of the Kenyan manufacturing firms to the economy has been worrying especially in the wake of realizations that other sectors of the economy such as real estate and telecommunications have surpassed it on the contribution to the GDP. In Kenya, Manufacturing share of total Kenyan economic output has stagnated at 10 with a declining contribution to total wage employment. It is this fact that necessitated an enquiry on the role of micro factors on the financial performance of manufacturing firms in Kenya. The specific objectives were; examine the relationship between production capacity and firm financial performance. Wealth Maximization Theory and the resources based theory were u...
A thesis submitted by Edward Otieno Owino, in fulfillment of the requirements for the award of th... more A thesis submitted by Edward Otieno Owino, in fulfillment of the requirements for the award of the degree of doctor of philosophy in business administration, school of business, University of Nairobi.
European Journal of Business and Management, 2014
The dimensionality of service quality remains debatable with extant literature revealing divergen... more The dimensionality of service quality remains debatable with extant literature revealing divergence in thought. This study examined the dimensions of service quality and tested the existence of a significant difference in service quality perception between public and private university students in Kenya. Guided by a positivist paradigm and cross sectional sample survey, data was collected from 750 randomly selected respondents. A 56 item scale instrument based on performance only paradigm was self-administered to select university students. Factor analysis was employed in determining potent service quality dimensions and Analysis of Variance test used in comparative analysis. A four factor construct was revealed, with service blue print emerging as an additional dimension of service quality in the Kenyan university context. It was established that there exist a significant difference in the dimensions of service quality between public and private university students. This implied th...
Firms that adapt Differentiation strategy develop competitive advantage by creating a product or ... more Firms that adapt Differentiation strategy develop competitive advantage by creating a product or service that is unique or creates the perception in the minds of customers that the firm or its products and services are superior to those of its 'competitors and also possess characteristics that are distinctive from those of its competitor’s. TQM elements; continuous improvement; leadership and Customer-orientation encourages innovation within the organization leading to development of unique products and quality customer service; leadership encourages generation of ideas from employees for solving problems or developing new products while Customer-orientation encourages organizations to search consistently for new customer needs and expectations, so companies can survive in this globally competitive environment . There is strong link between differentiation strategy and TQM. The study aimed to establish the mediation effects of TQM on the relationship between differentiation stra...
The assessment and projections of economic growth of Kenya is pegged on the increase in the contr... more The assessment and projections of economic growth of Kenya is pegged on the increase in the contribution of the manufacturing sector to the economy. However, this has not been achieved despite prominence in the government development blueprints such as Vision 2030. In reality, the performance and contribution of the Kenyan manufacturing firms to the economy has been worrying especially in the wake of realizations that other sectors of the economy such as real estate and telecommunications have surpassed it on the contribution to the GDP. In Kenya, Manufacturing share of total Kenyan economic output has stagnated at 10 with a declining contribution to total wage employment. It is this fact that necessitated an enquiry on the role of micro factors on the financial performance of manufacturing firms in Kenya. The specific objectives were; examine the relationship between production capacity and firm financial performance; to establish the relationship between management practices and f...
In the fast changing business environment, knowledge has turn out to be the basis of every organi... more In the fast changing business environment, knowledge has turn out to be the basis of every organization in creating and sustaining competitive differentiation. This study sought to examine factors that influence institutionalization of Knowledge Management (KM) in manufacturing enterprises in Kenya. A sample of 60 senior managers in the three selected manufacturing enterprises revealed that there are two critical factors that influence institutionalization of knowledge management. These factors are organizational practices and technological infrastructure. This paper concludes that the organizational practices have the highest influence and therefore when a comprehensive view is taken in instituting knowledge management practices, organizational practices be considered first and technological infrastructure second.
Journal of Marketing and Consumer Research, Mar 1, 2020
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Nyakundi, N. & Owino, E. Business Shared Papers by Dr. Edward Owino
intentions in Kenya. Data were collected from a convenient sample of his 304 consumers who had
made previous purchases based on online reviews. The results show that online reviews have a
significantly positive impact on consumer purchasing intentions. Additionally, social media platforms
can positively influence consumer purchasing intention, amplifying the impact of online reviews.
However, the relationship between online reviews and consumer purchasing intention has been
moderated by social media, with less impact for consumers who use social media platforms more.
These findings suggest that Kenyan businesses and marketers should monitor and act on online
reviews on social media platforms to increase their influence on consumer purchasing intentions.
Additionally, businesses should target consumers who are less likely to use social media platforms to
maximize the impact of online reviews on purchasing intention.