Eija Timonen

We explore collaborative media as a tool for empowering people towards sustainability and seeking solutions against climate change. As a case study, we investigate the Youth4Climate collaborative media site, where people can post an idea for tackling climate change, and comment and vote on others' ideas. By analysing the body of 266 ideas and 1406 comments posted on the collaborative media platform, we identify eight functions on how collaborative media supports community powered ecological sustainability transformations. Our work contributes in understanding and structuring collaborative media in citizen activism.

Presently, educational institutions exist as complex networks of expertise that fulfil the needs of their stakeholders and respond to the challenges of a transforming society. Therefore, educational services are subject to a constant design process in co-operation with the customers and other stakeholders. Co-operation between parties is strongly related to the value co-creation, since the customer is the co-producer of the value according to the concept of service-dominant logic. Service design research has paid little attention to the value of co-creation in networked education services. This paper focuses on value co-creation in service-dominant logic and service design frameworks using a case study of supplementary healthcare education service. The case study is situated at the ENVI Virtual Center for Wellness Campus, which is a virtual and simulation learning environment for healthcare in Rovaniemi, Finland. The goal of the three focus group interviews was to study which charac...

Abstract In this article, we look at changing urban place identities in four neighbourhoods in the Helsinki city area that are connected by the tram line number eight. The aim of our study is to present how place identity can be described as a cultural, discursive map that shows what kind of values, attitudes and ideologies are used when building urban place identities, and how people link different meanings to certain urban areas, based on their experiences and memories. The theoretical framework of the study draws from cultural mapping theory and literature on place identity. The empirical part consists of citizen interviews and diaries left to be filled up at tram stops. The construction of place identity is elaborated through three themes depicted in the empirical materials: home, nature and community. Our methodology is based on discourse analysis, and the research is part of the field of human geography and urban studies. We introduce a methodological tool: discursive mapping. It shows how different historical and societal layers are manifested in place identities. We also bring a new concept to the field: neighbourhooding, a process where neighbourhood identities are produced. The study sheds light to certain distinctive and unique neighbourhood identities and creates awareness of local histories. The research is a co-project withthe City of Helsinki.

Abstract In this paper, we set out to develop new ways to identify and document local cultural elements in sites that are undergoing transformation. By drawing on the insights of cultural studies, screenwriting, scenography and service design, we build a multidisciplinary design framework for mapping culture that pays attention to the ways in which intangible cultural resources of a place could be brought into interaction with its users. As our empirical case, we focus on the Abattoir, a set of derelict but attractive slaughterhouse buildings that are in the process of being converted into commercial and civic premises. All in all, the paper suggests that this kind of multidisciplinary design framework can be used to improve the audience reception and engagement of cultural mapping activities. From the perspective of service design, it is possible to analyse how the audience experiences the results of mapping, and whether this experience could be improved. Screenwriting and scenography, for their part, can be used to express the mapping results in an impressive narrative and site-specific form, supported by affective, visual and spatial elements.