The purpose of the study was to predict the level of satisfaction with tourism services in Greece... more The purpose of the study was to predict the level of satisfaction with tourism services in Greece. In particular, the study investigated the degree to which demographic variables and leisure activities could discriminate consumers who are highly satisfied from those who are less satisfied with tourism services. A self-administered anonymous questionnaire was given to 170 subjects who participated in a three-day trip organized by travel agencies to the mountainous region of Hepeiros, Greece, from November 2003 to February 2004. The questionnaire was given the last day of the trip and was answered by 115 individuals (68% response rate). Classification with discriminant analysis was used to identify consumers with different satisfaction levels (high and low). The hypothesis that demographics and leisure activities will classify consumers highly satisfied from consumers less satisfied was partially confirmed. Education, age and leisure activities could discriminate between the two groups of consumers (high satisfied and low satisfied). However, the findings of the study provide theoretical and practical implications in predicting satisfaction level and increasing tourism marketing effectiveness.
This paper examines the directions and methodological practices of tourism research carried out i... more This paper examines the directions and methodological practices of tourism research carried out in Greece over the last three decades, highlights critical issues in the developmental path of this study in the country, and makes certain proposals concerning its future orientation. Although the reviewed published works are informed by disciplinary methods and theories, it is the anthropological approach that guides this paper’s interpretations. Further, a preliminary analysis of tourism representations illuminates the local-global relationships. In addition, this exploration demonstrates how Greece’s tourism identity is shaped by powerful discourses embedded in historical, political, and ideological processes.Les recherches de tourisme au sujet de la Grèce. Cet article examine les directions et les pratiques méthodologiques des recherches de tourisme qui ont été réalisées en Grèce dans les trente dernières années, souligne des questions critiques dans le chemin de développement de cette matière dans ce pays et fait certaines suggestions au sujet de son orientation future. Quoique les ouvrages publiés qui sont examinés sont fondés sur des méthodes et des théories disciplinaires, c’est une approche anthropologique qui guide les interprétations de cet article. De plus, une analyse préliminaire des représentations du tourisme éclaire les relations globales/locales. Et cette exploration démontre comment l’identité du tourisme en Grèce est formulée par des discours puissants qui font partie des processus historiques, politiques et idéologiques.
Of course uncontrolled tourism can lead to environ-mental and ecological pollution and adverse so... more Of course uncontrolled tourism can lead to environ-mental and ecological pollution and adverse social tensions in some countries, but it is up to the ap-propriate authorities concerned to deal with the orderly development of tourism, thus minimising problems usually associated ...
Foreign exchange earnings are vital for developmental efforts, particularly in the industrial sec... more Foreign exchange earnings are vital for developmental efforts, particularly in the industrial sector. However, Greece's visible exports alone do not generate sufficient income for such purposes, thus providing a strong justification for blending tourism into the country's general economic development strategy. From a development perspective, foreign exchange earnings are only one aspect of the total economic picture; eg the development of an export industry has varying repercussions on income, employment and other economic activity. The extent of these effects will vary according to the linkages between industrial sectors. This article assesses the importance of tourism to the Greek economy in terms of its impact on foreign exchange earnings and the balance of payments. Tourism's contribution to gross domestic product, employment and other economic activity is also examined.
The purpose of the study was to predict the level of satisfaction with tourism services in Greece... more The purpose of the study was to predict the level of satisfaction with tourism services in Greece. In particular, the study investigated the degree to which demographic variables and leisure activities could discriminate consumers who are highly satisfied from those who are less satisfied with tourism services. A self-administered anonymous questionnaire was given to 170 subjects who participated in a three-day trip organized by travel agencies to the mountainous region of Hepeiros, Greece, from November 2003 to February 2004. The questionnaire was given the last day of the trip and was answered by 115 individuals (68% response rate). Classification with discriminant analysis was used to identify consumers with different satisfaction levels (high and low). The hypothesis that demographics and leisure activities will classify consumers highly satisfied from consumers less satisfied was partially confirmed. Education, age and leisure activities could discriminate between the two groups of consumers (high satisfied and low satisfied). However, the findings of the study provide theoretical and practical implications in predicting satisfaction level and increasing tourism marketing effectiveness.
This paper examines the directions and methodological practices of tourism research carried out i... more This paper examines the directions and methodological practices of tourism research carried out in Greece over the last three decades, highlights critical issues in the developmental path of this study in the country, and makes certain proposals concerning its future orientation. Although the reviewed published works are informed by disciplinary methods and theories, it is the anthropological approach that guides this paper’s interpretations. Further, a preliminary analysis of tourism representations illuminates the local-global relationships. In addition, this exploration demonstrates how Greece’s tourism identity is shaped by powerful discourses embedded in historical, political, and ideological processes.Les recherches de tourisme au sujet de la Grèce. Cet article examine les directions et les pratiques méthodologiques des recherches de tourisme qui ont été réalisées en Grèce dans les trente dernières années, souligne des questions critiques dans le chemin de développement de cette matière dans ce pays et fait certaines suggestions au sujet de son orientation future. Quoique les ouvrages publiés qui sont examinés sont fondés sur des méthodes et des théories disciplinaires, c’est une approche anthropologique qui guide les interprétations de cet article. De plus, une analyse préliminaire des représentations du tourisme éclaire les relations globales/locales. Et cette exploration démontre comment l’identité du tourisme en Grèce est formulée par des discours puissants qui font partie des processus historiques, politiques et idéologiques.
Of course uncontrolled tourism can lead to environ-mental and ecological pollution and adverse so... more Of course uncontrolled tourism can lead to environ-mental and ecological pollution and adverse social tensions in some countries, but it is up to the ap-propriate authorities concerned to deal with the orderly development of tourism, thus minimising problems usually associated ...
Foreign exchange earnings are vital for developmental efforts, particularly in the industrial sec... more Foreign exchange earnings are vital for developmental efforts, particularly in the industrial sector. However, Greece's visible exports alone do not generate sufficient income for such purposes, thus providing a strong justification for blending tourism into the country's general economic development strategy. From a development perspective, foreign exchange earnings are only one aspect of the total economic picture; eg the development of an export industry has varying repercussions on income, employment and other economic activity. The extent of these effects will vary according to the linkages between industrial sectors. This article assesses the importance of tourism to the Greek economy in terms of its impact on foreign exchange earnings and the balance of payments. Tourism's contribution to gross domestic product, employment and other economic activity is also examined.
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