Background: The intervention program for preventing and controlling hypertension is a challenge f... more Background: The intervention program for preventing and controlling hypertension is a challenge for health workers, one of which is by helping individuals do self-management (Self-Care) to overcome hypertension, this can increase their self-confidence (Self-Efficacy) to live with chronic diseases. Self-management is an individual's ability to carry out self-care activities to maintain life, improve, and maintain individual health and well-being. E-Kalpin is a visual-based education developed to improve patient self-management in comorbid patients. Patients can use E-Kalpin as a medium that helps them supervise and control blood pressure. This study aimed to see the effectiveness of E-Kalpin's self-management as a predictor of hemodynamics in patients with hypertension during the covid pandemic. Method: This study used a quasi-experimental research design with a pretest-posttest approach with a control group. The population in this study were all patients with hypertension in...
Background: Integrated Antenatal Care (ANC) is a comprehensive service effort for pregnant wome... more Background: Integrated Antenatal Care (ANC) is a comprehensive service effort for pregnant women in the early detection of complications of pregnancy whose scope of visits has the aim that pregnant women can have a positive experience in undergoing pregnancy and childbirth. The government presents the JKN program for pregnant women with the aim of reducing costs in obtaining services, so as to reduce MMR. In Jambi City, there are still several health centers that have not met the target of the coverage of Integrated ANC visits. The purpose of this study was to determine the determinants of integrated ANC visits to participants in the National Health Insurance program at the Jambi City Health Center in 2022. Methods: This study used a quantitative research type with a descriptive approach and a cross sectional design. The data were obtained from a sample of 103 pregnant women respondents at the Jambi City Health Center, the research variables consisted of knowledge, education, empl...
Failure to understand quality of service, patient value, and patient satisfaction will risk losin... more Failure to understand quality of service, patient value, and patient satisfaction will risk losing patient loyalty to hospital services. This study aims to analyze the model of hospital patient loyalty as the effect of service quality, patient value and patient satisfaction. A cross sectional study was conducted through a survey among inpatients at eight hospitals in Jambi Province-Indonesia. A four-point likert scale was used to measure construct variables and analyzed using Partial Least Squares-Structural Equation Model. The results showed that the influence between factors in the coefficient path has a significant effect (t > 1.96) except for the indirect effect between service quality and patient loyalty through value (t = 1.676). Hospital management practitioners should focus on developing service quality improvement strategies that are able to create value for patients so as to increase satisfaction and ultimately encourage and maintain patient loyalty.
Community service has been carried out at SMA N 10 Jambi City, which is a partner of FKIK Unja to... more Community service has been carried out at SMA N 10 Jambi City, which is a partner of FKIK Unja to carry out socialization and training on organic waste management to high school students. Implementation of service for five months from July to November 2020. The purpose of the service is to increase awareness and motivation of high school students that processing waste in the household environment is very important. This service method is socialization about household waste management and training on processing organic waste into compost. The result of this service activity is an increase in students' knowledge which is measured through a pre-test questionnaire before socialization, and post-test after socialization and students' skills increase, namely being able to make compost from household organic waste. The composting activities carried out by students in their respective homes were monitored by the team through videos and photos of their activities posted on social med...
Jumlah posyandu yang ada di Indonesia ada sekitar sebanyak 9 ribu posyandu lansia. Data lansia ya... more Jumlah posyandu yang ada di Indonesia ada sekitar sebanyak 9 ribu posyandu lansia. Data lansia yang berpartisipasi mengikuti posyandu lansia sekitar sebanyak 45 %. Penelitian ini bertujuan untuk mengetahui hubungan sikap, aksesibilitas, peran kader dan dukungan keluarga dengan keaktifan mengikuti posyandu pada lansia di wilayah kerja Puskesmas Siulak Mukai tahun 2022. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan pendekatan crosssectional. Sampel berjumlah 102 sampel dengan teknik pengambilan sampel menggunakan multistage random sampling. Variabel bebas dalam penelitian ini adalah sikap, aksesibilitas, peran kader dan dukungan keluarga sedangkan variabel terikat adalah keaktifan mengikuti posyandu. Data diperoleh dengan pengisian kuesioner oleh responden. Analisis data dilakukan dengan menggunakan uji univariat dan bivariat (chi-square). Hasil penelitian ini menunjukkan bahwa sebagian besar responden tidak aktif mengikuti posyandu lansia (74,5 %) dan ada hubunga...
Background: The intervention program for preventing and controlling hypertension is a challenge f... more Background: The intervention program for preventing and controlling hypertension is a challenge for health workers, one of which is by helping individuals do self-management (Self-Care) to overcome hypertension, this can increase their self-confidence (Self-Efficacy) to live with chronic diseases. Self-management is an individual's ability to carry out self-care activities to maintain life, improve, and maintain individual health and well-being. E-Kalpin is a visual-based education developed to improve patient self-management in comorbid patients. Patients can use E-Kalpin as a medium that helps them supervise and control blood pressure. This study aimed to see the effectiveness of E-Kalpin's self-management as a predictor of hemodynamics in patients with hypertension during the covid pandemic. Method: This study used a quasi-experimental research design with a pretest-posttest approach with a control group. The population in this study were all patients with hypertension in...
Pelayanan puskesmas yang berkualitas akan menciptakan kepuasan pasien yang mempenagaruhi pengambi... more Pelayanan puskesmas yang berkualitas akan menciptakan kepuasan pasien yang mempenagaruhi pengambilan keputusan untuk loyalitas yaitu memanfaakan kembali/merekomenasikan pelayanan kepada orang lain di sekitarnya. Kegagalan dalam memahami pentingnya kualitas layanan dan kepuasan pasien akan mengundang kesempatan untuk kehilangan pasien, kepuasan pasien sendiri dipengaruhi oleh persepsi pasien tentang kualitas atau mutu jasa pelayanan. Tujuan penilitian untuk mengetahui pengaruh persepsi mutu pelayanan terhadap tingkat kepuasan pasien di puskesmas sungai tutung tahun 2022. Jenis penelitian ini adalah penelitian kuantitatif dengan menggunakan rancangan survey cross sectional, dengan sampel sebanyak 93 responden menggunakan teknik accidental sampling dengan populasinya yaitu seluruh pasien yang berkunjung di Puskesmas Sungai Tutung pada tahun 2022. Gambaran karakersisik responden terbanyak berdasarkan umur adalah pada rentang 26-45 tahun 46,2%, Jenis kelamin responden terbanyak adal...
Open Access Macedonian Journal of Medical Sciences
BACKGROUND: Improving quality of service at the public health center (PHC) is very important to i... more BACKGROUND: Improving quality of service at the public health center (PHC) is very important to increase patient value, patient satisfaction, and ultimately encourage for behavior intention. AIM: This study aims to analyze the service quality model and its effect on patient value, patient satisfaction, and revisit interest to PHC in Jambi Province. METHODS: A cross-sectional research design was conducted through a survey of 12 PHC in Jambi Province which were selected by multistage random sampling. The research sample was outpatients who were selected using convenience sampling technique. A total of 600 questionnaires were distributed and returned completely. A 4-point Likert scale was used to measure the four variable constructs, namely, service quality, patient value, patient satisfaction, and revisit intention. Data analysis was carried out using partial least squares structural equation model. RESULTS: The study results obtained a construct of variables with valid and reliable i...
Background: The intervention program for preventing and controlling hypertension is a challenge f... more Background: The intervention program for preventing and controlling hypertension is a challenge for health workers, one of which is by helping individuals do self-management (Self-Care) to overcome hypertension, this can increase their self-confidence (Self-Efficacy) to live with chronic diseases. Self-management is an individual's ability to carry out self-care activities to maintain life, improve, and maintain individual health and well-being. E-Kalpin is a visual-based education developed to improve patient self-management in comorbid patients. Patients can use E-Kalpin as a medium that helps them supervise and control blood pressure. This study aimed to see the effectiveness of E-Kalpin's self-management as a predictor of hemodynamics in patients with hypertension during the covid pandemic. Method: This study used a quasi-experimental research design with a pretest-posttest approach with a control group. The population in this study were all patients with hypertension in...
Background: Integrated Antenatal Care (ANC) is a comprehensive service effort for pregnant wome... more Background: Integrated Antenatal Care (ANC) is a comprehensive service effort for pregnant women in the early detection of complications of pregnancy whose scope of visits has the aim that pregnant women can have a positive experience in undergoing pregnancy and childbirth. The government presents the JKN program for pregnant women with the aim of reducing costs in obtaining services, so as to reduce MMR. In Jambi City, there are still several health centers that have not met the target of the coverage of Integrated ANC visits. The purpose of this study was to determine the determinants of integrated ANC visits to participants in the National Health Insurance program at the Jambi City Health Center in 2022. Methods: This study used a quantitative research type with a descriptive approach and a cross sectional design. The data were obtained from a sample of 103 pregnant women respondents at the Jambi City Health Center, the research variables consisted of knowledge, education, empl...
Failure to understand quality of service, patient value, and patient satisfaction will risk losin... more Failure to understand quality of service, patient value, and patient satisfaction will risk losing patient loyalty to hospital services. This study aims to analyze the model of hospital patient loyalty as the effect of service quality, patient value and patient satisfaction. A cross sectional study was conducted through a survey among inpatients at eight hospitals in Jambi Province-Indonesia. A four-point likert scale was used to measure construct variables and analyzed using Partial Least Squares-Structural Equation Model. The results showed that the influence between factors in the coefficient path has a significant effect (t > 1.96) except for the indirect effect between service quality and patient loyalty through value (t = 1.676). Hospital management practitioners should focus on developing service quality improvement strategies that are able to create value for patients so as to increase satisfaction and ultimately encourage and maintain patient loyalty.
Community service has been carried out at SMA N 10 Jambi City, which is a partner of FKIK Unja to... more Community service has been carried out at SMA N 10 Jambi City, which is a partner of FKIK Unja to carry out socialization and training on organic waste management to high school students. Implementation of service for five months from July to November 2020. The purpose of the service is to increase awareness and motivation of high school students that processing waste in the household environment is very important. This service method is socialization about household waste management and training on processing organic waste into compost. The result of this service activity is an increase in students' knowledge which is measured through a pre-test questionnaire before socialization, and post-test after socialization and students' skills increase, namely being able to make compost from household organic waste. The composting activities carried out by students in their respective homes were monitored by the team through videos and photos of their activities posted on social med...
Jumlah posyandu yang ada di Indonesia ada sekitar sebanyak 9 ribu posyandu lansia. Data lansia ya... more Jumlah posyandu yang ada di Indonesia ada sekitar sebanyak 9 ribu posyandu lansia. Data lansia yang berpartisipasi mengikuti posyandu lansia sekitar sebanyak 45 %. Penelitian ini bertujuan untuk mengetahui hubungan sikap, aksesibilitas, peran kader dan dukungan keluarga dengan keaktifan mengikuti posyandu pada lansia di wilayah kerja Puskesmas Siulak Mukai tahun 2022. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan pendekatan crosssectional. Sampel berjumlah 102 sampel dengan teknik pengambilan sampel menggunakan multistage random sampling. Variabel bebas dalam penelitian ini adalah sikap, aksesibilitas, peran kader dan dukungan keluarga sedangkan variabel terikat adalah keaktifan mengikuti posyandu. Data diperoleh dengan pengisian kuesioner oleh responden. Analisis data dilakukan dengan menggunakan uji univariat dan bivariat (chi-square). Hasil penelitian ini menunjukkan bahwa sebagian besar responden tidak aktif mengikuti posyandu lansia (74,5 %) dan ada hubunga...
Background: The intervention program for preventing and controlling hypertension is a challenge f... more Background: The intervention program for preventing and controlling hypertension is a challenge for health workers, one of which is by helping individuals do self-management (Self-Care) to overcome hypertension, this can increase their self-confidence (Self-Efficacy) to live with chronic diseases. Self-management is an individual's ability to carry out self-care activities to maintain life, improve, and maintain individual health and well-being. E-Kalpin is a visual-based education developed to improve patient self-management in comorbid patients. Patients can use E-Kalpin as a medium that helps them supervise and control blood pressure. This study aimed to see the effectiveness of E-Kalpin's self-management as a predictor of hemodynamics in patients with hypertension during the covid pandemic. Method: This study used a quasi-experimental research design with a pretest-posttest approach with a control group. The population in this study were all patients with hypertension in...
Pelayanan puskesmas yang berkualitas akan menciptakan kepuasan pasien yang mempenagaruhi pengambi... more Pelayanan puskesmas yang berkualitas akan menciptakan kepuasan pasien yang mempenagaruhi pengambilan keputusan untuk loyalitas yaitu memanfaakan kembali/merekomenasikan pelayanan kepada orang lain di sekitarnya. Kegagalan dalam memahami pentingnya kualitas layanan dan kepuasan pasien akan mengundang kesempatan untuk kehilangan pasien, kepuasan pasien sendiri dipengaruhi oleh persepsi pasien tentang kualitas atau mutu jasa pelayanan. Tujuan penilitian untuk mengetahui pengaruh persepsi mutu pelayanan terhadap tingkat kepuasan pasien di puskesmas sungai tutung tahun 2022. Jenis penelitian ini adalah penelitian kuantitatif dengan menggunakan rancangan survey cross sectional, dengan sampel sebanyak 93 responden menggunakan teknik accidental sampling dengan populasinya yaitu seluruh pasien yang berkunjung di Puskesmas Sungai Tutung pada tahun 2022. Gambaran karakersisik responden terbanyak berdasarkan umur adalah pada rentang 26-45 tahun 46,2%, Jenis kelamin responden terbanyak adal...
Open Access Macedonian Journal of Medical Sciences
BACKGROUND: Improving quality of service at the public health center (PHC) is very important to i... more BACKGROUND: Improving quality of service at the public health center (PHC) is very important to increase patient value, patient satisfaction, and ultimately encourage for behavior intention. AIM: This study aims to analyze the service quality model and its effect on patient value, patient satisfaction, and revisit interest to PHC in Jambi Province. METHODS: A cross-sectional research design was conducted through a survey of 12 PHC in Jambi Province which were selected by multistage random sampling. The research sample was outpatients who were selected using convenience sampling technique. A total of 600 questionnaires were distributed and returned completely. A 4-point Likert scale was used to measure the four variable constructs, namely, service quality, patient value, patient satisfaction, and revisit intention. Data analysis was carried out using partial least squares structural equation model. RESULTS: The study results obtained a construct of variables with valid and reliable i...
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