The emerging Experience Economy will have interesting implications for experience production with... more The emerging Experience Economy will have interesting implications for experience production within tourism. By integrating theoretical frameworks of the Experience Economy with the context of Transmodern tourism, this paper explores concept of transformational offerings into meaningful and learning experiences that contribute to a sustainable world. Based on theoretical frameworks from Experiential Learning, Tildenian interpretation, Experiencescapes and Maslow´s hierarchy of human needs, a Total Experience Management model of experience production has been developed. This model of TEM could be a tool to transform the Erlebnis aspects of the experience into meaningful Erfahrung and Life Experiences. In the context of sustainability and the intention of Agenda 21 the transformational aspects of experiences can be applied to transform tourists into an engagement of sustainability issues. Nature based tourism can thereby develop innovative themes of transformations within the transfor...
Friluftsliv as an environmental philosophy deeply rooted in Scandinavian people may be a way to g... more Friluftsliv as an environmental philosophy deeply rooted in Scandinavian people may be a way to great experiences in nature to contrast the post modern urban every-day life. In this paper Friluftsliv will be analysed in the context of the contemporary "Experience Society" and investigate connections and similarities between Friluftsliv and Environmental Education, Tildenian Nature and Culture Interpretation and Experience Production. This paper will address the common roots of these ideas of nature interaction and nature learning and show that these common roots are based on basic human biological traits for our way of interacting with and understanding our environment. Based on new theoretical development within Experience Production the concept of Friluftsliv will be discussed in a framework of Experiential learning and Experience Production.
This paper explores the potential of shifting from providing services to producing experiences in... more This paper explores the potential of shifting from providing services to producing experiences in emerging tourism destinations such as the Barents and the Adriatic Sea Regions. It is based on a theoretical reflection and personal experiences of service and hospitality in these areas. It explores the progression of offerings in the experience economy as a means for destination development. In the light of three main ways of product development for experience offerings, the “soft” dimensions of hospitality and hostmanship will be discussed, and how the experience economy can transform unique selling points to experiential value promises.
Swedish authorities have launched the goal to double the revenue from tourism in Sweden to 2020. ... more Swedish authorities have launched the goal to double the revenue from tourism in Sweden to 2020. This national tourism development plan has also been implemented by regional and local tourism management organizations. The Swedish Lapland development plan involves a strategy to avoid developing mass tourism in large tourist resorts. To reach the national goal without doubling the number of leisure tourists and associated investments in new hotels and resorts, Swedish Lapland aim to focus on increasing the MICE sector, and its extension "technical visits". The tourism development in the northern Barents countries has lead to competitive regional destinations brands based on the common USP – "Lapland", i.e., the brands Norwegian-, Swedish-, Finnish-, and Russian Lapland. In an attempt increase inter-regional cooperation and even potentially launch the Barents region as one destination brand, an Kolartic ENPI CBC project "BART – Public – Private cooperation in B...
This story starts with the unique canoeing “Conference on Wilderness Educational Expeditions, Int... more This story starts with the unique canoeing “Conference on Wilderness Educational Expeditions, International Perspectives and Practices” the 27th June to 13th July 2010, where 14 outdoor educators from Canada, Scotland, Norway, Demark, Sweden and Japan participated in a 250 km long canoe expedition on Mara and Burnside River in Nunavut. A common subject for most presentations was interconnectedness with the place and nature. Such presentations included activities such as handicraft from natural material, quiet solo moments, reflections on the concepts of wind and water, paying games, blind paddling and group metaphors.
This paper addresses human capital in the Arctic in relation to tourism. More specifically, with ... more This paper addresses human capital in the Arctic in relation to tourism. More specifically, with an ever-increasing number of tourists recognizing the attractiveness of the Arctic, tour companies are increasingly recognizing the opportunities. The media (typically southern media) sells the image, either before or after the tourists arrive, and communities are often left to deal with the repercussions – whether those are social, economic, environmental, or the like. Many of the repercussions are negative; however, even when perceived as positive they can create tensions within small communities and showcase a variety of capacity issues. This paper focuses on the realities and possibilities of tourism in the Arctic. It offers an up-to-date descriptive overview of tourism numbers and valuations. In addition, 'realities' also focuses on the current suite of challenges and 'possibilities' addresses critical questions that need to be asked as tourism grows. We are in an un...
ABSTRACT Tourism in Antarctica has grown substantially over recent decades and has diversified in... more ABSTRACT Tourism in Antarctica has grown substantially over recent decades and has diversified into different activities and modes of transport. This paper presents a first attempt to explore the implications of this diversification trend for Antarctic tourist experiences, wildlife and onsite management. Evidence from a passenger survey, participatory observations and expert interviews using video elicitation has been collected during, and in the context of, a diving expedition cruise. The data suggests that significant differences can be detected in the way divers and non-divers experience aspects of the trip, most notably regarding guides. The results also indicate that diverse activities generate a broader variance in attitudes and behaviours, which may have repercussions for wildlife, site use and onsite management. Given the diversification trend it is timely and necessary to revisit and consistently enforce site guidelines and visitor guidelines with an eye on multi-activity trips. In addition, further studies on the implications of this trend are needed by means of case studies, surveys looking at a wider range of tourist trips, and monitoring programmes assessing wildlife behaviour and impacts.
The emerging Experience Economy will have interesting implications for experience production with... more The emerging Experience Economy will have interesting implications for experience production within tourism. By integrating theoretical frameworks of the Experience Economy with the context of Transmodern tourism, this paper explores concept of transformational offerings into meaningful and learning experiences that contribute to a sustainable world. Based on theoretical frameworks from Experiential Learning, Tildenian interpretation, Experiencescapes and Maslow´s hierarchy of human needs, a Total Experience Management model of experience production has been developed. This model of TEM could be a tool to transform the Erlebnis aspects of the experience into meaningful Erfahrung and Life Experiences. In the context of sustainability and the intention of Agenda 21 the transformational aspects of experiences can be applied to transform tourists into an engagement of sustainability issues. Nature based tourism can thereby develop innovative themes of transformations within the transfor...
Friluftsliv as an environmental philosophy deeply rooted in Scandinavian people may be a way to g... more Friluftsliv as an environmental philosophy deeply rooted in Scandinavian people may be a way to great experiences in nature to contrast the post modern urban every-day life. In this paper Friluftsliv will be analysed in the context of the contemporary "Experience Society" and investigate connections and similarities between Friluftsliv and Environmental Education, Tildenian Nature and Culture Interpretation and Experience Production. This paper will address the common roots of these ideas of nature interaction and nature learning and show that these common roots are based on basic human biological traits for our way of interacting with and understanding our environment. Based on new theoretical development within Experience Production the concept of Friluftsliv will be discussed in a framework of Experiential learning and Experience Production.
This paper explores the potential of shifting from providing services to producing experiences in... more This paper explores the potential of shifting from providing services to producing experiences in emerging tourism destinations such as the Barents and the Adriatic Sea Regions. It is based on a theoretical reflection and personal experiences of service and hospitality in these areas. It explores the progression of offerings in the experience economy as a means for destination development. In the light of three main ways of product development for experience offerings, the “soft” dimensions of hospitality and hostmanship will be discussed, and how the experience economy can transform unique selling points to experiential value promises.
Swedish authorities have launched the goal to double the revenue from tourism in Sweden to 2020. ... more Swedish authorities have launched the goal to double the revenue from tourism in Sweden to 2020. This national tourism development plan has also been implemented by regional and local tourism management organizations. The Swedish Lapland development plan involves a strategy to avoid developing mass tourism in large tourist resorts. To reach the national goal without doubling the number of leisure tourists and associated investments in new hotels and resorts, Swedish Lapland aim to focus on increasing the MICE sector, and its extension "technical visits". The tourism development in the northern Barents countries has lead to competitive regional destinations brands based on the common USP – "Lapland", i.e., the brands Norwegian-, Swedish-, Finnish-, and Russian Lapland. In an attempt increase inter-regional cooperation and even potentially launch the Barents region as one destination brand, an Kolartic ENPI CBC project "BART – Public – Private cooperation in B...
This story starts with the unique canoeing “Conference on Wilderness Educational Expeditions, Int... more This story starts with the unique canoeing “Conference on Wilderness Educational Expeditions, International Perspectives and Practices” the 27th June to 13th July 2010, where 14 outdoor educators from Canada, Scotland, Norway, Demark, Sweden and Japan participated in a 250 km long canoe expedition on Mara and Burnside River in Nunavut. A common subject for most presentations was interconnectedness with the place and nature. Such presentations included activities such as handicraft from natural material, quiet solo moments, reflections on the concepts of wind and water, paying games, blind paddling and group metaphors.
This paper addresses human capital in the Arctic in relation to tourism. More specifically, with ... more This paper addresses human capital in the Arctic in relation to tourism. More specifically, with an ever-increasing number of tourists recognizing the attractiveness of the Arctic, tour companies are increasingly recognizing the opportunities. The media (typically southern media) sells the image, either before or after the tourists arrive, and communities are often left to deal with the repercussions – whether those are social, economic, environmental, or the like. Many of the repercussions are negative; however, even when perceived as positive they can create tensions within small communities and showcase a variety of capacity issues. This paper focuses on the realities and possibilities of tourism in the Arctic. It offers an up-to-date descriptive overview of tourism numbers and valuations. In addition, 'realities' also focuses on the current suite of challenges and 'possibilities' addresses critical questions that need to be asked as tourism grows. We are in an un...
ABSTRACT Tourism in Antarctica has grown substantially over recent decades and has diversified in... more ABSTRACT Tourism in Antarctica has grown substantially over recent decades and has diversified into different activities and modes of transport. This paper presents a first attempt to explore the implications of this diversification trend for Antarctic tourist experiences, wildlife and onsite management. Evidence from a passenger survey, participatory observations and expert interviews using video elicitation has been collected during, and in the context of, a diving expedition cruise. The data suggests that significant differences can be detected in the way divers and non-divers experience aspects of the trip, most notably regarding guides. The results also indicate that diverse activities generate a broader variance in attitudes and behaviours, which may have repercussions for wildlife, site use and onsite management. Given the diversification trend it is timely and necessary to revisit and consistently enforce site guidelines and visitor guidelines with an eye on multi-activity trips. In addition, further studies on the implications of this trend are needed by means of case studies, surveys looking at a wider range of tourist trips, and monitoring programmes assessing wildlife behaviour and impacts.
Uploads
Papers by Hans Gelter