Journal of Information Technology Management (JITM) is an open access and peer-reviewed quarterly journal devoted to the field of IT Management with the aim of developing administration knowledge, identifying the management problems in organizations and presenting the solutions. The submitted papers will be published after special review as well as the approval of the editorial board.Journal was established by the Faculty of Management, University of Tehran in 2009. The honorable professors and researchers are highly appreciated if they visit this site, register, submit and set up their papers based on authors guidelines. Therefore, visiting in person or calling the journal office are not recommended, so all connections with authors and honorable reviewers are done through the website.
Journal of Information Technology Management (JITM), 2024
Leveraging supplementary technology such as Blockchain has the potential to alter the stakeholder... more Leveraging supplementary technology such as Blockchain has the potential to alter the stakeholders involved in a system. Paying attention to stakeholders is one of the main pillars of developing a system. Evidence has shown that Blockchain can solve existing challenges and add new capabilities. These actions will change the stakeholders of PHR. If a value is different for everyone, at the first stage, stakeholders should be identified, and that is our goal in this study. The research adhered to the guidelines outlined in the PRISMA statement. To this end, the study utilized databases including MEDLINE, ScienceDirect, and Google Scholar for English language articles, while the "iranjournals.nlai.ir" database was accessed for Persian language articles. Finally, 35 articles were chosen from searching databases, and six extra articles were selected from reviewing the final articles' references. Stakeholders were categorized into 15 groups. The patient (individual) was identified as the most frequent Identification of Stakeholders in Personal Health Records Using… 182 stakeholder (41 times), and infrastructure providers and the token exchange market were mentioned once each. The usage type is categorized into four groups: direct user interaction, data user, impact user, and financial beneficiaries, comprising six, eight, four, and four stakeholders, respectively. Patients (individuals) use the four groups, and health care providers, policymakers, hospitals, and the government each use two groups. Intelligent contracts are neglected in PHR, which can significantly impact the motivation and creation of incentives for using different stakeholders. The grouping presented here can be used in the preparation of the business model of PHR based on Blockchain. Data has the most usage for stakeholders and strengthens and supports investments in technologies such as Blockchain as an infrastructure for creating data markets, new business models, and creating value.
Journal of Information Technology Management (JITM), 2024
The adoption of E-learning in academic environments, particularly in Iran, has accelerated over t... more The adoption of E-learning in academic environments, particularly in Iran, has accelerated over the past decades. However, the lack of established guidelines for instructional design seems to have hindered the creation of effective online educational environments. Therefore, this study aimed to conduct a comprehensive qualitative research synthesis (QRS) to identify the criteria for an optimal online learning environment for Iranian university students. The study followed Major and Savin-Baden's three-phase QRS model and included 12 studies with 252 participants and 42 researchers. The synthesis integrated findings from multiple studies to gain insights into experts' opinions and students' perceptions, preferences, and experiences within online learning environments. The research identified four overarching themes: targeted learning, effective teaching management, socio-affective engagement, and learner empowerment. Targeted learning focuses on problem-oriented and need-oriented teaching; effective teaching management emphasizes balanced content and time management, clear objectives, and diverse presentation and evaluation methods; socio-affective engagement involves interactive feedback, social presence, and emotional communication; learner empowerment stresses autonomy, agency and active learning, including experiential and discovery learning. Applying these findings seems to offer a genuine contribution, leading to the development of culturally relevant and high-quality E-learning experiences and addressing the challenges posed by the nascent E-learning system in Iran.
Journal of Information Technology Management (JITM), 2024
This paper aims to conceptualize the success factors of a digital transformation (DT) strategy an... more This paper aims to conceptualize the success factors of a digital transformation (DT) strategy and analyze its impact on a company's economic performance. We explore the concepts that affect the field of DT definition and the key drivers that lead to successful DT. Through these key drivers considered as success factors, we propose a research framework linking these drivers to the DT strategy and then corporate economic performance in emerging markets. To test the research model empirically and provide a contextualized interpretation of the results, we adopted a sequential explanatory design. Initially, we performed a quantitative study through a survey among companies listed on the Casablanca Stock Exchange in Morocco. We then analyzed the collected data using the structural equation method. Next, to explain the results, we conducted a qualitative analysis through interviews with semi-structured questions. The findings show that in an emerging economy context such as Morocco, placing the customer at the core of the DT strategy, aligning the organization with the DT strategy, adopting a value system imbued with DT values, and establishing an operational roadmap to drive the change can enhance the company's digital transformation. These drivers contribute to 59.5% of the implementation of the DT strategy. Driving a DT strategy has a significant impact on companies' economic performance, contributing to 21.5% of their commercial and financial outcomes. This study highlights that the maintenance of a "phygital" business model, which mixes digital and physical business models, and the lack of human resources involvement in the DT process are specific to the emerging market context studied.
Journal of Information Technology Management (JITM), 2024
Information technology (IT) governance has become a crucial area of study because of the growing ... more Information technology (IT) governance has become a crucial area of study because of the growing corpus of research in the area. This study aims to conduct both a literature review and bibliometric analysis focusing on three specific research questions: (RQ1) examining the trends in publications and citations, (RQ2) recognizing the most impactful countries, journals, and authors, and (RQ3) investigating popular research areas and trending topics in IT governance. Data surrounding IT governance research were obtained through the Scopus database, with a total of 1,510 documents published from 1995 to February 2023. The extracted documents were analysed using Harzing's Publish or Perish, VOSviewer, and Bibliometrics sub-tool Biblioshiny software. Publications have continued to rise since 2004 when the United States has had the greatest influence over IT governance publication and research collaboration, while Indonesia is the most prolific. Primary sources on IT governance research were taken from conference proceedings related to IT topics. As for authors, Pereira R from Portugal is at the top of the list while Van Grembergen W from Belgium is the most influential. This study is the first to identify and propose themes and current hotspots in IT governance research which serves as a guide for future researchers and professionals.
Journal of Information Technology Management (JITM), 2024
This study aims to develop an adoption model tailored for service-oriented organizations and then... more This study aims to develop an adoption model tailored for service-oriented organizations and then evaluate its effectiveness within the specific context of Tehran Municipality, Iran's foremost service-oriented institution. Utilizing a mixed-method research approach integrating qualitative and quantitative methodologies, this study delineated the dimensions, categories, and indicators pertinent to the adoption of Electronic Human Resource Management (EHRM) systems in service-oriented organizations. Qualitative methodologies were employed to identify and develop the adoption model, which was subsequently evaluated within Tehran Municipality using a quantitative approach. In the qualitative segment of this study, in-depth interviews were conducted using a snowball sampling technique until theoretical saturation was achieved. For the quantitative phase, a sample of 310 experts affiliated with Tehran Municipality's EHRM system was surveyed. Structural equation modeling and Smart PLS 4.0 software were employed for data analysis. Ultimately, this research extracted five dimensions, A Socioeconomic Analysis of the Online Gambling 92 14 categories, and 94 indicators for the proposed adoption model. Notably, experts accorded the highest priority to the technological dimension in the adoption model, with specific emphasis on "adaptive architecture, security and privacy of employees, trialability and reliability, organizational citizenship behavior, organizational dynamic capabilities, digital Leadership Policy and Actions, cloud computing, etc…", as pivotal factors in EHRM adoption. The organizational dimension assumed the second-highest priority, while the individual dimension was assigned a third-place ranking. Micro and macro-environmental factors followed in subsequent priority order.
Journal of Information Technology Management (JITM), 2024
This research delves into the socioeconomic aspects of online gambling in Iran, exploring the und... more This research delves into the socioeconomic aspects of online gambling in Iran, exploring the underlying cultural drivers that have contributed to its rapid growth in recent years. Online gambling's prevalence is intricately linked to cultural norms and values, both overt and covert, which have shaped its emergence in the country. Despite the religious, legal, and cultural taboos associated with gambling in Iran, this study investigates the cultural motifs that have challenged these obstacles, particularly among the youth. To unravel the psychological mechanisms at play among young online gamblers, this study adopts a qualitative approach, employing in-depth interviews with 17 male online gamblers aged between 20 and 40, alongside participatory observations. The data is analyzed thematically, with a focus on cultural motifs that reinforce mental accounting biases, drawing from the principles of behavioral economics. Notably, the central theme that emerges from this analysis is the "psychology of success", a worldview that influences the mindset and actions of individuals engaged in online gambling. The findings of this study reveal a significant thematic alignment between the teachings of the psychology of success and the cultural elements that bolster cognitive biases in the speech and conduct of online gamblers. The psychology of success, which emphasizes a sense of agency and empowerment, appears to drive cultural change and contributes to the widespread acceptance of online gambling despite its illegitimate status.
Journal of Information Technology Management (JITM), 2024
This study investigates Ghanaian students' adoption of Mobile Learning (ML) by extending the tech... more This study investigates Ghanaian students' adoption of Mobile Learning (ML) by extending the technology acceptance model with a subjective norm variable. Specifically, this study focuses on the moderating effect of gender using the Measurement Invariance of Composite Models for the analysis. The study used a purposive sampling technique to collect the data for the study from second year diploma students at the University of Professional Studies in Accra. SmartPLS 3.3.3 was used to analyze the data from 330 respondents. The findings of the study suggest that perceived ease of use, perceived usefulness, and subjective norm have a significant influence on the behavior-al intention to adopt mobile learning for the complete data set. In addition, the results suggest that the impact of the subjective norm was not significant for female students but for male students. Also, the impact of perceived ease of use and perceived usefulness on behavioral intention were insignificant. Furthermore, the findings suggest that behavioral intention influences students' actual use of mobile devices to access learning materials. Finally, gender moderates the relationship between subjective norms and behavioral intention. The findings demonstrate group heterogeneity, therefore, investigations on technology adoption must always incorporate group dynamics to understand how different groups respond to its adoption. The findings of the study hold significance for both policy and research implications.
Journal of Information Technology Management (JITM), 2024
With the advent of user-generated text information on the Internet, text sentiment analysis plays... more With the advent of user-generated text information on the Internet, text sentiment analysis plays an essential role in online business transactions. The expression of feelings and opinions depends on the domains, which have different distributions. In addition, each of these domains or so-called product groups has its vocabulary and peculiarities that make analysis difficult. Therefore, different methods and approaches have been developed in this area. However, most of the analysis involved a single-domain and few studies on cross-domain mood classification using deep neural networks have been performed. The aim of this study was therefore to examine the accuracy and transferability of deep learning frameworks for the cross-domain sentiment analysis of customer ratings for different product groups as well as the cross-domain sentiment classification in five categories "very positive", "positive", "neutral", "negative" and "very negative". Labels were extracted and weighted using the Long Short-Term Memory (LSTM) Recurrent Neural Network. In this study, the RNN LSTM network was used to implement a deep transfer learning framework because of its significant results in sentiment analysis. In addition, two different methods of text representation, BOW and CBOW were used. Based on the results, using deep learning models and transferring
Journal of Information Technology Management (JITM), 2024
Green information technology is in the spotlight for organizations, helping them save money by us... more Green information technology is in the spotlight for organizations, helping them save money by using information technology (IT) to achieve the highest efficiency and thus reduce environmental impacts. One of the ways that can help organizations planning for deploying green IT is to evaluate green information technology maturity (GITM). Previous studies have referred to various criteria for green IT evaluation, most of which are qualitative criteria that are difficult to measure and evaluate in ambiguous conditions. The main objective of this study is to identify crucial criteria that affect the GITM level and to design a fuzzy inference system to assess the GITM level in any organization. While using a Mamdani Inference system, inputs can be verbal expressions or crisp values, and the output shows the level of maturity of green information technology. Since green IT knowledge is not modeled in previous studies, modeling it in the current study is a valuable step for organizations confused about various factors they should consider for going green. The main system criteria are the conditions of the data center, office environment, work practice, procurement, and corporate citizenship. Due to the generality of the model used for the knowledge base system development, organizations can use this system for the green IT maturity level determination. The presented inference system helps organizations understand their status of being IT green A Fuzzy Inference System to Evaluate Maturity of Green Information… 2 and plan for the following steps to accomplish their desired maturity level. The proposed inference system has been tested, validated, and used to determine the maturity level of Tehran municipality.
Journal of Information Technology Management (JITM), 2024
This study investigates the relationship between the user interface and problem-solving towards t... more This study investigates the relationship between the user interface and problem-solving towards the continuous intention to use the services. New products or services will always face tough challenges for the customer, especially when the new procedures require them to learn and change some behaviors. Chatbots are also facing the same situation in Malaysia, where customers refuse to accept using chatbots to represent their physical presence. To understand customer behaviors, a quantitative survey was designed. Four hundred twenty-two data were collected from the online survey method. As per the results, the predictors of chatbot continuous intention are user interface and problem-solving. Apart from that, this study also measures the role of mediator, namely trust and customer satisfaction. This study contributes to unique academic and practical insights that can be used to explore the effectiveness of chatbots. The results revealed that both predictors were significant towards the continuous intentions. Besides, the role of the mediator was found to be significant and Managing Customer Trust and Satisfaction on Chatbots in The Retail Industry 218 relevant in the relationship between trust and customer satisfaction and customer satisfaction and trust towards continuous attention.
Journal of Information Technology Management (JITM), 2024
This paper sought to examine the impact of perceived Social Media Marketing Activities (SMMAs) on... more This paper sought to examine the impact of perceived Social Media Marketing Activities (SMMAs) on customer purchase intention via brand awareness in an online context. An online questionnaire was used to collect data from 188 samples. The data were analyzed using the structural equation modeling approach, and the research hypotheses were examined using SEM. The study measured SMMAs through personalization, customer community, and live video. The results revealed that SMMAs were insignificant towards brand awareness and purchase intention. The result also stated that brand awareness does not mediate the relationship between SMMA and purchase intention. However, brand awareness was found to affect purchase intention positively. The current study introduces the stimulus-organismresponse model as a theoretical support to examine SMMAs of e-commerce to customers' purchase intention via brand awareness.
Journal of Information Technology Management (JITM), 2024
The present research examines the benefits of implementing knowledge management (KM) principles i... more The present research examines the benefits of implementing knowledge management (KM) principles in the Jordanian banking sector to enhance performance. The study emphasizes the significance of Artificial Intelligence (AI) and how Jordanian banks utilize it to improve the quality of customer service they provide. This study targets managers at all levels and focuses on the Jordanian banking sector as its research environment. A questionnaire is created to gather information from a random sample to achieve the research's objectives. The study involves a sample of 250 managers. Additionally, the research adopts a descriptive methodology, and SPSS is used to analyze the data. The statistical findings provide robust in influencing consumer intentions. Marketers and decision-makers within the banking industry can leverage these insights to shape their long-term strategies for effectively utilizing and maximizing AI technology in the banking sector. Furthermore, by providing policymakers and practitioners of Jordanian commercial banks with insight into the variables influencing user satisfaction, the findings will help these complex institutions operate more effectively.
Journal of Information Technology Management (JITM), 2024
Heart and circulatory system diseases are often referred to as cardiovascular disease (CVD). The ... more Heart and circulatory system diseases are often referred to as cardiovascular disease (CVD). The health and efficiency of the heart are crucial to human survival. CVD has become a primary cause of demise in recent years. According to data provided by the World-Health-Organization (WHO), CVD were conscientious for the deaths of 18.6M people in 2017. Biomedical care, healthcare, and disease prediction are just few of the fields making use of cutting-edge skills like machine learning (ML) and deep learning (DL). Utilizing the CVD
Journal of Information Technology Management (JITM), 2024
Heart failure is a severe medical ailment that significantly impacts patients' well-being and the... more Heart failure is a severe medical ailment that significantly impacts patients' well-being and the healthcare system. For improved results, early detection and immediate treatment are essential. This work aims to develop and evaluate predictive models by applying sophisticated ensemble learning techniques. In order to forecast heart failure, we used a clinical dataset from Kaggle. We used the well-known ensemble techniques of bagging and random forest Clinical Healthcare Applications: Efficient Techniques for Heart… 150 (RF) to create our models. With a predicted accuracy of 82.74%, the RF technique, renowned for its versatility and capacity to handle complex data linkages, fared well. The bagging technique, which employs several models and bootstrapped samples, also demonstrated a noteworthy accuracy of 83.98%. The proposed model achieved an accuracy of 90.54%. These results emphasize the value of group learning in predicting cardiac failure. The area under the ROC curve (AUC) was another metric to assess the model's discriminative ability, and our model achieved 94% AUC. This study dramatically improves the prognostic modeling for heart failure. The findings have extensive implications for clinical practice and healthcare systems and offer a valuable tool for early detection and intervention in cases of heart failure.
Journal of Information Technology Management (JITM), 2024
Getting highly accurate output in biomedical data processing concerning biomedical signals and im... more Getting highly accurate output in biomedical data processing concerning biomedical signals and images is impossible because biomedical data are generated from various electronic and electrical resources that can deliver the data with noise. Filtering is widely used for signal and image processing applications in medical, multimedia, communications, biomedical electronics, and computer vision. The biggest problem in biomedical signal and image processing is developing a perfect filter for the system. Digital filters are more advanced in precision and stability than analog filters. Digital filters are getting more attention due to the increasing advancements in digital technologies. Hence, most medical image and signal processing techniques use digital filters for preprocessing tasks. This paper briefly explains various filters used in medical image and signal processing. Matlab is a famous mathematical, Performance Comparison of Different Digital and Analog Filters Used… 136 analytical software with a platform and built-in tools to design filters and experiment with different inputs. Even though this paper implements filters like, Mean, Median, Weighted Average, Guassian, and Bilateral in Python to verify their performance, a suitable filter can be selected for biomedical applications by comparing their performance.
Journal of Information Technology Management (JITM), 2024
In healthcare, a diagnosis is reached after a thorough physical assessment and analysis of the pa... more In healthcare, a diagnosis is reached after a thorough physical assessment and analysis of the patient's medicinal history, as well as the utilization of appropriate diagnostic tests and procedures. 1.7 million People worldwide lose their lives every year due to complications from chronic kidney disease (CKD). Despite the availability of other diagnostic approaches, this investigation relies on machine learning because of its superior accuracy. Patients with chronic kidney disease (CKD) who experience health complications like high blood pressure, anemia, mineral-bone disorder, poor nutrition, acid abnormalities, and neurological-complications may benefit from timely and exact recognition of the disease's levels so that they can begin treatment with the most effective medications as soon as possible. Several works have been investigated on the early recognition of CKD utilizing machine-learning (ML) strategies. The accuracy of stage anticipations was not their primary concern. Both binary and multiclass classification methods have been used for stage anticipation in this investigation. Random-Forest (RF), Support-Vector-Machine (SVM), and Decision-Tree (DT) are the prediction models employed. Feature-selection has been carried out through scrutiny of variation and recursive feature elimination utilizing cross-validation (CV). 10-flod CV was utilized to assess the models. Experiments showed that RF utilizing recursive feature removal with CV outperformed SVM and DT.
Journal of Information Technology Management (JITM), 2024
Cancer is an abnormal cell growth that occurs uncontrollably within the human body and has the po... more Cancer is an abnormal cell growth that occurs uncontrollably within the human body and has the potential to spread to other organs. One of the primary causes of mortality and morbidity for people is cancer, particularly lung cancer. Lung cancer is one of the non-communicable diseases (NCDs), causing 71% of all deaths globally, and is the second most common cancer diagnosed worldwide. The effectiveness of treatment and the survival rate of cancer patients
Journal of Information Technology Management (JITM), 2024
This work serves to propose a national electronic health system based on the Big Data approach. F... more This work serves to propose a national electronic health system based on the Big Data approach. First of all, we assessed the practice of health information systems (HIS) in Morocco and their obstacles. We performed a survey that was founded on 24 questions to specify the necessary details on this topic. This study shows that there is a primary need for the establishment of an HIS that facilitates the control, analysis, and management of health data in Morocco. For this reason, we have proposed the implementation of the Moroccan Health Data Bank (MHDB). This system will be based on powerful big data technologies that save, manage, and process health data with greater efficiency. The information present in this proposed system can provide the necessary resources for several actors to exploit this wealth, which is embodied in this massive data. We have developed a general description of the MHDB, its components, its conceptual architecture, and an example of a use case.
Journal of Information Technology Management (JITM), 2024
Predicting the development of cancer has always been a serious challenge for scientists and medic... more Predicting the development of cancer has always been a serious challenge for scientists and medical professionals. The prompt identification and prognosis of a disease is greatly aided by early-stage detection. Researchers have proposed a number of different strategies for early cancer detection. The purpose of this research is to use meta-learning techniques and several different kinds of convolutional-neural-networks(CNN) to create a model that can accurately and quickly categorize breast cancer(BC). There are many different kinds of breast lesions represented in the Breast Ultrasound Images (BUSI) dataset. It is essential for the early diagnosis and treatment of BC to determine if these tumors are benign or malignant. Several cutting-edge methods were included in this study to create the proposed model. These methods included meta-learning ensemble methodology, transfer-learning, and dataaugmentation. With the help of meta-learning, the model will be able to swiftly learn from novel data sets. The feature extraction capability of the model can be improved with the help of pre-trained models through a process called transfer learning. In order to have a larger and more varied dataset, we will use data augmentation techniques to produce new training images. The classification accuracy of the model can be enhanced by using meta-ensemble learning techniques to aggregate the results of several CNNs. Ensemble-learning(EL) will be utilized to aggregate the results of various CNN, and a meta-learning strategy will be applied to optimize the learning process. The evaluation results further demonstrate the model's efficacy and precision. Finally, the suggested model's accuracy, precision, recall, and F1-score will be contrasted to those of conventional methods and other current systems.
Journal of Information Technology Management (JITM), 2024
Finding a brain tumor yourself by a human in this day and age by looking through a large quantity... more Finding a brain tumor yourself by a human in this day and age by looking through a large quantity of magnetic-resonance-imaging (MRI) images is a procedure that is both exceedingly time consuming and prone to error. It may prevent the patient from receiving the appropriate medical therapy. Again, due to the large number of image datasets involved, completing this work may take a significant amount of time. Because of the striking visual similarity that exists between normal tissue and the cells that comprise brain tumors, the process of segmenting tumour regions can be a challenging endeavor. Therefore, it is absolutely necessary to have a system of automatic tumor detection that is extremely accurate. In this paper, we implement a system for automatically detecting and segmenting brain tumors in 2D MRI scans using a convolutional-neural-network (CNN), classical classifiers, and deep-learning (DL). In order to adequately train the algorithm, we have gathered a broad range of MRI pictures featuring a variety of tumour sizes, locations, forms, and image intensities. This research has been double-checked using the support-vector-machine (SVM) classifier and several different activation approaches (softmax, RMSProp, sigmoid). Since "Python" is a quick and efficient programming language, we use "TensorFlow" and "Keras" to develop our proposed solution. In the course of our work, CNN was able to achieve an accuracy of 99.83%, which is superior to the result that has been attained up until this point. Our CNN-based model will assist medical professionals in accurately detecting brain tumors in MRI scans, which will result in a significant rise in the rate at which patients are treated.
Journal of Information Technology Management (JITM), 2024
Leveraging supplementary technology such as Blockchain has the potential to alter the stakeholder... more Leveraging supplementary technology such as Blockchain has the potential to alter the stakeholders involved in a system. Paying attention to stakeholders is one of the main pillars of developing a system. Evidence has shown that Blockchain can solve existing challenges and add new capabilities. These actions will change the stakeholders of PHR. If a value is different for everyone, at the first stage, stakeholders should be identified, and that is our goal in this study. The research adhered to the guidelines outlined in the PRISMA statement. To this end, the study utilized databases including MEDLINE, ScienceDirect, and Google Scholar for English language articles, while the "iranjournals.nlai.ir" database was accessed for Persian language articles. Finally, 35 articles were chosen from searching databases, and six extra articles were selected from reviewing the final articles' references. Stakeholders were categorized into 15 groups. The patient (individual) was identified as the most frequent Identification of Stakeholders in Personal Health Records Using… 182 stakeholder (41 times), and infrastructure providers and the token exchange market were mentioned once each. The usage type is categorized into four groups: direct user interaction, data user, impact user, and financial beneficiaries, comprising six, eight, four, and four stakeholders, respectively. Patients (individuals) use the four groups, and health care providers, policymakers, hospitals, and the government each use two groups. Intelligent contracts are neglected in PHR, which can significantly impact the motivation and creation of incentives for using different stakeholders. The grouping presented here can be used in the preparation of the business model of PHR based on Blockchain. Data has the most usage for stakeholders and strengthens and supports investments in technologies such as Blockchain as an infrastructure for creating data markets, new business models, and creating value.
Journal of Information Technology Management (JITM), 2024
The adoption of E-learning in academic environments, particularly in Iran, has accelerated over t... more The adoption of E-learning in academic environments, particularly in Iran, has accelerated over the past decades. However, the lack of established guidelines for instructional design seems to have hindered the creation of effective online educational environments. Therefore, this study aimed to conduct a comprehensive qualitative research synthesis (QRS) to identify the criteria for an optimal online learning environment for Iranian university students. The study followed Major and Savin-Baden's three-phase QRS model and included 12 studies with 252 participants and 42 researchers. The synthesis integrated findings from multiple studies to gain insights into experts' opinions and students' perceptions, preferences, and experiences within online learning environments. The research identified four overarching themes: targeted learning, effective teaching management, socio-affective engagement, and learner empowerment. Targeted learning focuses on problem-oriented and need-oriented teaching; effective teaching management emphasizes balanced content and time management, clear objectives, and diverse presentation and evaluation methods; socio-affective engagement involves interactive feedback, social presence, and emotional communication; learner empowerment stresses autonomy, agency and active learning, including experiential and discovery learning. Applying these findings seems to offer a genuine contribution, leading to the development of culturally relevant and high-quality E-learning experiences and addressing the challenges posed by the nascent E-learning system in Iran.
Journal of Information Technology Management (JITM), 2024
This paper aims to conceptualize the success factors of a digital transformation (DT) strategy an... more This paper aims to conceptualize the success factors of a digital transformation (DT) strategy and analyze its impact on a company's economic performance. We explore the concepts that affect the field of DT definition and the key drivers that lead to successful DT. Through these key drivers considered as success factors, we propose a research framework linking these drivers to the DT strategy and then corporate economic performance in emerging markets. To test the research model empirically and provide a contextualized interpretation of the results, we adopted a sequential explanatory design. Initially, we performed a quantitative study through a survey among companies listed on the Casablanca Stock Exchange in Morocco. We then analyzed the collected data using the structural equation method. Next, to explain the results, we conducted a qualitative analysis through interviews with semi-structured questions. The findings show that in an emerging economy context such as Morocco, placing the customer at the core of the DT strategy, aligning the organization with the DT strategy, adopting a value system imbued with DT values, and establishing an operational roadmap to drive the change can enhance the company's digital transformation. These drivers contribute to 59.5% of the implementation of the DT strategy. Driving a DT strategy has a significant impact on companies' economic performance, contributing to 21.5% of their commercial and financial outcomes. This study highlights that the maintenance of a "phygital" business model, which mixes digital and physical business models, and the lack of human resources involvement in the DT process are specific to the emerging market context studied.
Journal of Information Technology Management (JITM), 2024
Information technology (IT) governance has become a crucial area of study because of the growing ... more Information technology (IT) governance has become a crucial area of study because of the growing corpus of research in the area. This study aims to conduct both a literature review and bibliometric analysis focusing on three specific research questions: (RQ1) examining the trends in publications and citations, (RQ2) recognizing the most impactful countries, journals, and authors, and (RQ3) investigating popular research areas and trending topics in IT governance. Data surrounding IT governance research were obtained through the Scopus database, with a total of 1,510 documents published from 1995 to February 2023. The extracted documents were analysed using Harzing's Publish or Perish, VOSviewer, and Bibliometrics sub-tool Biblioshiny software. Publications have continued to rise since 2004 when the United States has had the greatest influence over IT governance publication and research collaboration, while Indonesia is the most prolific. Primary sources on IT governance research were taken from conference proceedings related to IT topics. As for authors, Pereira R from Portugal is at the top of the list while Van Grembergen W from Belgium is the most influential. This study is the first to identify and propose themes and current hotspots in IT governance research which serves as a guide for future researchers and professionals.
Journal of Information Technology Management (JITM), 2024
This study aims to develop an adoption model tailored for service-oriented organizations and then... more This study aims to develop an adoption model tailored for service-oriented organizations and then evaluate its effectiveness within the specific context of Tehran Municipality, Iran's foremost service-oriented institution. Utilizing a mixed-method research approach integrating qualitative and quantitative methodologies, this study delineated the dimensions, categories, and indicators pertinent to the adoption of Electronic Human Resource Management (EHRM) systems in service-oriented organizations. Qualitative methodologies were employed to identify and develop the adoption model, which was subsequently evaluated within Tehran Municipality using a quantitative approach. In the qualitative segment of this study, in-depth interviews were conducted using a snowball sampling technique until theoretical saturation was achieved. For the quantitative phase, a sample of 310 experts affiliated with Tehran Municipality's EHRM system was surveyed. Structural equation modeling and Smart PLS 4.0 software were employed for data analysis. Ultimately, this research extracted five dimensions, A Socioeconomic Analysis of the Online Gambling 92 14 categories, and 94 indicators for the proposed adoption model. Notably, experts accorded the highest priority to the technological dimension in the adoption model, with specific emphasis on "adaptive architecture, security and privacy of employees, trialability and reliability, organizational citizenship behavior, organizational dynamic capabilities, digital Leadership Policy and Actions, cloud computing, etc…", as pivotal factors in EHRM adoption. The organizational dimension assumed the second-highest priority, while the individual dimension was assigned a third-place ranking. Micro and macro-environmental factors followed in subsequent priority order.
Journal of Information Technology Management (JITM), 2024
This research delves into the socioeconomic aspects of online gambling in Iran, exploring the und... more This research delves into the socioeconomic aspects of online gambling in Iran, exploring the underlying cultural drivers that have contributed to its rapid growth in recent years. Online gambling's prevalence is intricately linked to cultural norms and values, both overt and covert, which have shaped its emergence in the country. Despite the religious, legal, and cultural taboos associated with gambling in Iran, this study investigates the cultural motifs that have challenged these obstacles, particularly among the youth. To unravel the psychological mechanisms at play among young online gamblers, this study adopts a qualitative approach, employing in-depth interviews with 17 male online gamblers aged between 20 and 40, alongside participatory observations. The data is analyzed thematically, with a focus on cultural motifs that reinforce mental accounting biases, drawing from the principles of behavioral economics. Notably, the central theme that emerges from this analysis is the "psychology of success", a worldview that influences the mindset and actions of individuals engaged in online gambling. The findings of this study reveal a significant thematic alignment between the teachings of the psychology of success and the cultural elements that bolster cognitive biases in the speech and conduct of online gamblers. The psychology of success, which emphasizes a sense of agency and empowerment, appears to drive cultural change and contributes to the widespread acceptance of online gambling despite its illegitimate status.
Journal of Information Technology Management (JITM), 2024
This study investigates Ghanaian students' adoption of Mobile Learning (ML) by extending the tech... more This study investigates Ghanaian students' adoption of Mobile Learning (ML) by extending the technology acceptance model with a subjective norm variable. Specifically, this study focuses on the moderating effect of gender using the Measurement Invariance of Composite Models for the analysis. The study used a purposive sampling technique to collect the data for the study from second year diploma students at the University of Professional Studies in Accra. SmartPLS 3.3.3 was used to analyze the data from 330 respondents. The findings of the study suggest that perceived ease of use, perceived usefulness, and subjective norm have a significant influence on the behavior-al intention to adopt mobile learning for the complete data set. In addition, the results suggest that the impact of the subjective norm was not significant for female students but for male students. Also, the impact of perceived ease of use and perceived usefulness on behavioral intention were insignificant. Furthermore, the findings suggest that behavioral intention influences students' actual use of mobile devices to access learning materials. Finally, gender moderates the relationship between subjective norms and behavioral intention. The findings demonstrate group heterogeneity, therefore, investigations on technology adoption must always incorporate group dynamics to understand how different groups respond to its adoption. The findings of the study hold significance for both policy and research implications.
Journal of Information Technology Management (JITM), 2024
With the advent of user-generated text information on the Internet, text sentiment analysis plays... more With the advent of user-generated text information on the Internet, text sentiment analysis plays an essential role in online business transactions. The expression of feelings and opinions depends on the domains, which have different distributions. In addition, each of these domains or so-called product groups has its vocabulary and peculiarities that make analysis difficult. Therefore, different methods and approaches have been developed in this area. However, most of the analysis involved a single-domain and few studies on cross-domain mood classification using deep neural networks have been performed. The aim of this study was therefore to examine the accuracy and transferability of deep learning frameworks for the cross-domain sentiment analysis of customer ratings for different product groups as well as the cross-domain sentiment classification in five categories "very positive", "positive", "neutral", "negative" and "very negative". Labels were extracted and weighted using the Long Short-Term Memory (LSTM) Recurrent Neural Network. In this study, the RNN LSTM network was used to implement a deep transfer learning framework because of its significant results in sentiment analysis. In addition, two different methods of text representation, BOW and CBOW were used. Based on the results, using deep learning models and transferring
Journal of Information Technology Management (JITM), 2024
Green information technology is in the spotlight for organizations, helping them save money by us... more Green information technology is in the spotlight for organizations, helping them save money by using information technology (IT) to achieve the highest efficiency and thus reduce environmental impacts. One of the ways that can help organizations planning for deploying green IT is to evaluate green information technology maturity (GITM). Previous studies have referred to various criteria for green IT evaluation, most of which are qualitative criteria that are difficult to measure and evaluate in ambiguous conditions. The main objective of this study is to identify crucial criteria that affect the GITM level and to design a fuzzy inference system to assess the GITM level in any organization. While using a Mamdani Inference system, inputs can be verbal expressions or crisp values, and the output shows the level of maturity of green information technology. Since green IT knowledge is not modeled in previous studies, modeling it in the current study is a valuable step for organizations confused about various factors they should consider for going green. The main system criteria are the conditions of the data center, office environment, work practice, procurement, and corporate citizenship. Due to the generality of the model used for the knowledge base system development, organizations can use this system for the green IT maturity level determination. The presented inference system helps organizations understand their status of being IT green A Fuzzy Inference System to Evaluate Maturity of Green Information… 2 and plan for the following steps to accomplish their desired maturity level. The proposed inference system has been tested, validated, and used to determine the maturity level of Tehran municipality.
Journal of Information Technology Management (JITM), 2024
This study investigates the relationship between the user interface and problem-solving towards t... more This study investigates the relationship between the user interface and problem-solving towards the continuous intention to use the services. New products or services will always face tough challenges for the customer, especially when the new procedures require them to learn and change some behaviors. Chatbots are also facing the same situation in Malaysia, where customers refuse to accept using chatbots to represent their physical presence. To understand customer behaviors, a quantitative survey was designed. Four hundred twenty-two data were collected from the online survey method. As per the results, the predictors of chatbot continuous intention are user interface and problem-solving. Apart from that, this study also measures the role of mediator, namely trust and customer satisfaction. This study contributes to unique academic and practical insights that can be used to explore the effectiveness of chatbots. The results revealed that both predictors were significant towards the continuous intentions. Besides, the role of the mediator was found to be significant and Managing Customer Trust and Satisfaction on Chatbots in The Retail Industry 218 relevant in the relationship between trust and customer satisfaction and customer satisfaction and trust towards continuous attention.
Journal of Information Technology Management (JITM), 2024
This paper sought to examine the impact of perceived Social Media Marketing Activities (SMMAs) on... more This paper sought to examine the impact of perceived Social Media Marketing Activities (SMMAs) on customer purchase intention via brand awareness in an online context. An online questionnaire was used to collect data from 188 samples. The data were analyzed using the structural equation modeling approach, and the research hypotheses were examined using SEM. The study measured SMMAs through personalization, customer community, and live video. The results revealed that SMMAs were insignificant towards brand awareness and purchase intention. The result also stated that brand awareness does not mediate the relationship between SMMA and purchase intention. However, brand awareness was found to affect purchase intention positively. The current study introduces the stimulus-organismresponse model as a theoretical support to examine SMMAs of e-commerce to customers' purchase intention via brand awareness.
Journal of Information Technology Management (JITM), 2024
The present research examines the benefits of implementing knowledge management (KM) principles i... more The present research examines the benefits of implementing knowledge management (KM) principles in the Jordanian banking sector to enhance performance. The study emphasizes the significance of Artificial Intelligence (AI) and how Jordanian banks utilize it to improve the quality of customer service they provide. This study targets managers at all levels and focuses on the Jordanian banking sector as its research environment. A questionnaire is created to gather information from a random sample to achieve the research's objectives. The study involves a sample of 250 managers. Additionally, the research adopts a descriptive methodology, and SPSS is used to analyze the data. The statistical findings provide robust in influencing consumer intentions. Marketers and decision-makers within the banking industry can leverage these insights to shape their long-term strategies for effectively utilizing and maximizing AI technology in the banking sector. Furthermore, by providing policymakers and practitioners of Jordanian commercial banks with insight into the variables influencing user satisfaction, the findings will help these complex institutions operate more effectively.
Journal of Information Technology Management (JITM), 2024
Heart and circulatory system diseases are often referred to as cardiovascular disease (CVD). The ... more Heart and circulatory system diseases are often referred to as cardiovascular disease (CVD). The health and efficiency of the heart are crucial to human survival. CVD has become a primary cause of demise in recent years. According to data provided by the World-Health-Organization (WHO), CVD were conscientious for the deaths of 18.6M people in 2017. Biomedical care, healthcare, and disease prediction are just few of the fields making use of cutting-edge skills like machine learning (ML) and deep learning (DL). Utilizing the CVD
Journal of Information Technology Management (JITM), 2024
Heart failure is a severe medical ailment that significantly impacts patients' well-being and the... more Heart failure is a severe medical ailment that significantly impacts patients' well-being and the healthcare system. For improved results, early detection and immediate treatment are essential. This work aims to develop and evaluate predictive models by applying sophisticated ensemble learning techniques. In order to forecast heart failure, we used a clinical dataset from Kaggle. We used the well-known ensemble techniques of bagging and random forest Clinical Healthcare Applications: Efficient Techniques for Heart… 150 (RF) to create our models. With a predicted accuracy of 82.74%, the RF technique, renowned for its versatility and capacity to handle complex data linkages, fared well. The bagging technique, which employs several models and bootstrapped samples, also demonstrated a noteworthy accuracy of 83.98%. The proposed model achieved an accuracy of 90.54%. These results emphasize the value of group learning in predicting cardiac failure. The area under the ROC curve (AUC) was another metric to assess the model's discriminative ability, and our model achieved 94% AUC. This study dramatically improves the prognostic modeling for heart failure. The findings have extensive implications for clinical practice and healthcare systems and offer a valuable tool for early detection and intervention in cases of heart failure.
Journal of Information Technology Management (JITM), 2024
Getting highly accurate output in biomedical data processing concerning biomedical signals and im... more Getting highly accurate output in biomedical data processing concerning biomedical signals and images is impossible because biomedical data are generated from various electronic and electrical resources that can deliver the data with noise. Filtering is widely used for signal and image processing applications in medical, multimedia, communications, biomedical electronics, and computer vision. The biggest problem in biomedical signal and image processing is developing a perfect filter for the system. Digital filters are more advanced in precision and stability than analog filters. Digital filters are getting more attention due to the increasing advancements in digital technologies. Hence, most medical image and signal processing techniques use digital filters for preprocessing tasks. This paper briefly explains various filters used in medical image and signal processing. Matlab is a famous mathematical, Performance Comparison of Different Digital and Analog Filters Used… 136 analytical software with a platform and built-in tools to design filters and experiment with different inputs. Even though this paper implements filters like, Mean, Median, Weighted Average, Guassian, and Bilateral in Python to verify their performance, a suitable filter can be selected for biomedical applications by comparing their performance.
Journal of Information Technology Management (JITM), 2024
In healthcare, a diagnosis is reached after a thorough physical assessment and analysis of the pa... more In healthcare, a diagnosis is reached after a thorough physical assessment and analysis of the patient's medicinal history, as well as the utilization of appropriate diagnostic tests and procedures. 1.7 million People worldwide lose their lives every year due to complications from chronic kidney disease (CKD). Despite the availability of other diagnostic approaches, this investigation relies on machine learning because of its superior accuracy. Patients with chronic kidney disease (CKD) who experience health complications like high blood pressure, anemia, mineral-bone disorder, poor nutrition, acid abnormalities, and neurological-complications may benefit from timely and exact recognition of the disease's levels so that they can begin treatment with the most effective medications as soon as possible. Several works have been investigated on the early recognition of CKD utilizing machine-learning (ML) strategies. The accuracy of stage anticipations was not their primary concern. Both binary and multiclass classification methods have been used for stage anticipation in this investigation. Random-Forest (RF), Support-Vector-Machine (SVM), and Decision-Tree (DT) are the prediction models employed. Feature-selection has been carried out through scrutiny of variation and recursive feature elimination utilizing cross-validation (CV). 10-flod CV was utilized to assess the models. Experiments showed that RF utilizing recursive feature removal with CV outperformed SVM and DT.
Journal of Information Technology Management (JITM), 2024
Cancer is an abnormal cell growth that occurs uncontrollably within the human body and has the po... more Cancer is an abnormal cell growth that occurs uncontrollably within the human body and has the potential to spread to other organs. One of the primary causes of mortality and morbidity for people is cancer, particularly lung cancer. Lung cancer is one of the non-communicable diseases (NCDs), causing 71% of all deaths globally, and is the second most common cancer diagnosed worldwide. The effectiveness of treatment and the survival rate of cancer patients
Journal of Information Technology Management (JITM), 2024
This work serves to propose a national electronic health system based on the Big Data approach. F... more This work serves to propose a national electronic health system based on the Big Data approach. First of all, we assessed the practice of health information systems (HIS) in Morocco and their obstacles. We performed a survey that was founded on 24 questions to specify the necessary details on this topic. This study shows that there is a primary need for the establishment of an HIS that facilitates the control, analysis, and management of health data in Morocco. For this reason, we have proposed the implementation of the Moroccan Health Data Bank (MHDB). This system will be based on powerful big data technologies that save, manage, and process health data with greater efficiency. The information present in this proposed system can provide the necessary resources for several actors to exploit this wealth, which is embodied in this massive data. We have developed a general description of the MHDB, its components, its conceptual architecture, and an example of a use case.
Journal of Information Technology Management (JITM), 2024
Predicting the development of cancer has always been a serious challenge for scientists and medic... more Predicting the development of cancer has always been a serious challenge for scientists and medical professionals. The prompt identification and prognosis of a disease is greatly aided by early-stage detection. Researchers have proposed a number of different strategies for early cancer detection. The purpose of this research is to use meta-learning techniques and several different kinds of convolutional-neural-networks(CNN) to create a model that can accurately and quickly categorize breast cancer(BC). There are many different kinds of breast lesions represented in the Breast Ultrasound Images (BUSI) dataset. It is essential for the early diagnosis and treatment of BC to determine if these tumors are benign or malignant. Several cutting-edge methods were included in this study to create the proposed model. These methods included meta-learning ensemble methodology, transfer-learning, and dataaugmentation. With the help of meta-learning, the model will be able to swiftly learn from novel data sets. The feature extraction capability of the model can be improved with the help of pre-trained models through a process called transfer learning. In order to have a larger and more varied dataset, we will use data augmentation techniques to produce new training images. The classification accuracy of the model can be enhanced by using meta-ensemble learning techniques to aggregate the results of several CNNs. Ensemble-learning(EL) will be utilized to aggregate the results of various CNN, and a meta-learning strategy will be applied to optimize the learning process. The evaluation results further demonstrate the model's efficacy and precision. Finally, the suggested model's accuracy, precision, recall, and F1-score will be contrasted to those of conventional methods and other current systems.
Journal of Information Technology Management (JITM), 2024
Finding a brain tumor yourself by a human in this day and age by looking through a large quantity... more Finding a brain tumor yourself by a human in this day and age by looking through a large quantity of magnetic-resonance-imaging (MRI) images is a procedure that is both exceedingly time consuming and prone to error. It may prevent the patient from receiving the appropriate medical therapy. Again, due to the large number of image datasets involved, completing this work may take a significant amount of time. Because of the striking visual similarity that exists between normal tissue and the cells that comprise brain tumors, the process of segmenting tumour regions can be a challenging endeavor. Therefore, it is absolutely necessary to have a system of automatic tumor detection that is extremely accurate. In this paper, we implement a system for automatically detecting and segmenting brain tumors in 2D MRI scans using a convolutional-neural-network (CNN), classical classifiers, and deep-learning (DL). In order to adequately train the algorithm, we have gathered a broad range of MRI pictures featuring a variety of tumour sizes, locations, forms, and image intensities. This research has been double-checked using the support-vector-machine (SVM) classifier and several different activation approaches (softmax, RMSProp, sigmoid). Since "Python" is a quick and efficient programming language, we use "TensorFlow" and "Keras" to develop our proposed solution. In the course of our work, CNN was able to achieve an accuracy of 99.83%, which is superior to the result that has been attained up until this point. Our CNN-based model will assist medical professionals in accurately detecting brain tumors in MRI scans, which will result in a significant rise in the rate at which patients are treated.
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