Marketing ethics is an inquiry into the nature and grounds of moral judgements and Standards and ... more Marketing ethics is an inquiry into the nature and grounds of moral judgements and Standards and rules of conduct relating to marketing decisions and marketing situations. This paper attempts to study the ethical marketing practices in the banking sector of Bangladesh. In order to conduct the research both primary and secondary data has been used through quantitative and qualitative research method. The paper highlights ethical practices in planning and designing marketing mix elements of sample bank. It also emphasizes on the performance of sample bank as a consequence of ethical marketing practices. Finally it points out some problems of the sample bank with regards to ethical marketing practices and addresses some suggestions for the sample bank for winning the market share in competitive marketing environment like practice of banking code of conduct, innovation in product and market development, promoting social welfare, establishing the principles of fair trade etc.
2012 15th International Conference on Computer and Information Technology (ICCIT), 2012
E-business modelling is already an established term as it converts technology into economic value... more E-business modelling is already an established term as it converts technology into economic value. Sustainability is another global contemporary issue. While modelling e-business for sustainability it is essential to know the ‘blended value process’ of the proposed value based on which ‘business process’ is derived. The ability to incorporate between the blended value process and the business process is one of the imperative factors that play very significant roles for the companies to be competitive in today's exigent market. A number of research works exist on sustainability, e-business modelling, and value creation but none of them clearly explains the importance of incorporation between these two processes or how business process can be obtained from value process in e-business modelling. We, therefore, demonstrate in this article the process of how business process can be derived from blended value process in sustainable e-business modelling using process algebra. We also provide an illustrative example of our approach for enhanced understanding.
Communications in Computer and Information Science, 2014
e-Business modelling is a prevalent term now days as it converts technology into economic value. ... more e-Business modelling is a prevalent term now days as it converts technology into economic value. The sustainability of the business is another global contemporary issue. Although e-business modelling and sustainability are the two major global trends now but still there is no common understanding about the elements that need to be used for a sustainable e-business model. Surprisingly, none of the e-business modelling approaches even consider sustainability as a major element. In this paper, therefore, after extensive literature review on e-business modelling and sustainability of the business we carefully identify and determine the required elements for a sustainable e-business model. The elements are three dimensional and selected from customer value area, business value area, and process value area so that the modelling elements safeguard the interests of all stakeholders (customer, business, society, and environment) while maintaining the sustainability.
2010 IEEE 17Th International Conference on Industrial Engineering and Engineering Management, 2010
Page 1. Information Integration In A Dyadic Relationship Between Producer And Supplier: A Case St... more Page 1. Information Integration In A Dyadic Relationship Between Producer And Supplier: A Case Study On Holtab And Its Supplier Md. Maruf Hossan Chowdhury! , Md. Tayub ChowdhmY ! Assistant Professor,Departrnent of ...
PurposeEthics have always played a crucial role in the realm of business and commerce. This paper... more PurposeEthics have always played a crucial role in the realm of business and commerce. This paper aims to extract the principle factors of ethical practices to develop a model for competitive advantage in banking and to show the relation between ethical practice and customer satisfaction and the linked reason for satisfaction as a tool for competitive advantage.Design/methodology/approachBased on the literature review, ethical issues in banking have been identified as a foundation work. Then an empirical study using survey research has been completed. The survey questionnaire has been designed using the literature and pilot survey input. Factor analysis has been conducted to derive ethical factors for competitive advantage from the survey data, which included 186 responses. χ2 tests were also carried out to show the linked relationship between ethical practice, customer satisfaction and reason for satisfaction.FindingsFrom the analysis, two principle factors have been extracted: the...
Supplier Integration at Holtab : A Case Study on the dyadic relation of an Electrical Substation ... more Supplier Integration at Holtab : A Case Study on the dyadic relation of an Electrical Substation Producer and its Supplier in Sweden
We investigate the relationship between corporate social responsibility (CSR) and corporate finan... more We investigate the relationship between corporate social responsibility (CSR) and corporate financial performance (CFP) in a developing country context using annual report data from a sample of 131 firms over a 5 year period (2008-2012). Legitimacy theory and stakeholder theory underpin the study. We find a positive and significant relationship between CSR and CFP when using accounting measures of return on assets and equity, but an insignificant relationship when using the market based Tobin's Q. The moderating effect of organisational governance on measures of workplace and environmental reporting is found to be important in a less developed economy.
In todays' dynamically changing environment and competitive landscape, organisations are adopting... more In todays' dynamically changing environment and competitive landscape, organisations are adopting sustainable practices for attaining long-term economic viability. However, there is a misalignment between sustainable practices and organisations' strategies and capabilities, especially when sustainability requirements of the stakeholders changes over time. Grounded in dynamic capability view (DCV), this paper addresses the changes in supply chain sustainability requirements of stakeholders in the context of sourcing products from apparel manufacturers in a low cost country Bangladesh. To this end, this study develops a decision support (DS) framework for supply chain sustainability (SCS) that identifies and prioritises optimal strategies for SCS in a dynamic environment. This study adopts a mixed method approach, with the qualitative approach being a field study, and the quantitative approach using fuzzy Quality Function Deployment (QFD) integrated optimisation technique. Our DS framework addresses the stakeholders' sustainability requirements over time in the context of a case company. The findings show that concomitant with the changes in the stakeholders' priorities of the sustainability requirements, the organisational sustainability practices, strategies and capabilities also change over time. The SCS DS framework brings a richer conceptual understanding of the dynamic changes in stakeholder requirements and allow managers to choose and select optimal strategies and make astute decisions whilst balancing the economic, social and environmental viability simultaneously.
The sustainability concept is commonly used in many domains. However, the assessment of reflectiv... more The sustainability concept is commonly used in many domains. However, the assessment of reflective and formative measurement has been ignored largely. As a result, sustainability factor scales are specified wrongly and this might lead to reduced scale validity. The aim of the study is find out the nature of sustainability factors either reflective or formative by investigating three distinct industrial settings in Bangladesh. A quantitative research design is used and the data is analysed through Partial Least Square (PLS) analysis. PLS analysis validates the indicators and factors. Sustainability factors in context of microbusiness and supply chain found reflective in nature whereas in e-business it was formative. The study suggests that sustainability factor is a context specific phenomena and it can be treated either reflective or formative.
With disruptive events of higher magnitudes increasing globally, building resilience has become a... more With disruptive events of higher magnitudes increasing globally, building resilience has become a priority for many organizations. Existing studies have prioritized the contribution of internal factors to building organizational resilience. This study examines social capital emanating from supply chain partners as an external factor building organizational resilience. Using social capital theory, we develop a conceptual model that postulates three dimensions of social capital (cognitive, structural and relational) as antecedents of both proactive and reactive organizational resilience. The model is tested on a sample of Chinese firms that survived the 2008 Sichuan earthquake. The findings show that not all facets of social capital contribute to the development of organizational resilience. While stronger structural capital improves proactive organizational resilience, rela-tional capital only improves reactive organizational resilience. The findings have both theoretical and managerial implications for post-disaster resilience building.
This paper develops a framework to prioritize the barriers to corporate sustainability and select... more This paper develops a framework to prioritize the barriers to corporate sustainability and select the strategies to mitigate those barriers by applying an optimization based analytical hierarchy process integrated quality function deployment framework with multiple case studies. This research has collected data from the textile and clothing industries (six case companies) from an emerging economy, Bangladesh. Contingency theory, resource-based view and stakeholder theory are adopted to explain the sustainability barriers and their mitigation process through optimal use of resources. The study finds that lack of awareness, lack of governance, the utility supply problem and lack of expertise are the main barriers of CS. The findings also indicate that internal and external audits regarding compliance issues and setting policies for sustainability standards are considered as highly important mitigation strategies. Finally, the study identifies the optimal mitigation strategies based on maximising the relative importance while considering savings from the simultaneous implementations of strategies and constrained resources. This study advances existing CS literature by developing a framework to prioritize CS barriers and selects optimal strategies to mitigate those barriers. The developed framework should be of interest to organisations' decision makers (specifically in the case of apparel industry of Bangladesh) in countries which have a similar institutional context.
With the upsurge of frequent disruptive events, organizations have become more vulnerable to the ... more With the upsurge of frequent disruptive events, organizations have become more vulnerable to the consequences of these disruptive events. As a result, the need for more resilient supply chain (SC) to mitigate the vulnerabilities has become paramount. Supply chain resilience (SCR) has been discussed in the literature and resilience index has been developed, but developing and selecting a portfolio of supply chain resilience capabilities in order to mitigate the vulnerabilities have not been studied. In this research we develop a 0-1 multi-objective optimization model based on QFD methodology. Our multi-objective method is interactive and interacts with the decision makers to choose the most satisfactory efficient portfolio of supply chain resilience strategies. We apply our methodology to three large ready-made garment (RMG) companies of Bangladesh. Results show that lack of materials (high dependence on imported materials), disruptions in utility supply, increased competition (and hence competitive pressure), impact of economic recession, and reputation loss are the top most vulnerabilities of Bangladesh RMG industry. The most preferred resilience strategies to mitigate the vulnerabilities are: backup capacity, building relation with buyers and suppliers, quality control, skill and efficiency development, ICT adoption, demand forecasting, responsiveness to customers, and security system improvement. Theoretical and managerial implications of our study are included. Introduction Ready Made Garment (RMG) industry contributes hugely to Bangladesh's economy. It creates more than four million direct employment and several millions of indirect employment and accounts for 78.6 percent of countries export earnings [5]. RMG sector also immensely contributes in reducing the high rate of women unemployment in the country as 80 percent of the garments workers are women [5]. Thanks to the RMG sector, Bangladesh is also the second largest apparel exporter in the world. Despite its huge potentials the industry is struggling with numerous Supply Chain (SC) disruptions [49,42]. The consequences of the disruptions are huge, for example, RMG industry of Bangladesh loses $26.15 million per day due to problems in SC functions caused by political instability [1]. Moreover, the preferential access in U.S. market is cancelled because of the poor safety standard in production plants as building collapse in garment factory caused the death of more than eleven hundred workers [37]. These disruptions have chain effect to all the members in SC network including the international buyers (retail chains) and suppliers. In the wake of such a critical state in RMG supply chain, developing resilience capabilities is vital, which is the primary objective of this study. Resilience has been defined by a number of authors in a related manner. Vugrin et al. [99] define system resilience and resilience in general. The authors highlight that resilience is the ability of a systems to respond to a 'disruption' due to an event or set of events. Along the same vein Christopher and Peck [24], Ponomarov and Holcomb [81] and Jüttner and Maklan [53] define supply chain resilience as the 'capability of the supply chain to responds to disruptions and recover from them'. On the other hand Pettit et al. [79,80] developed a supply chain resilience framework by identifying seven categories of vulner-abilities and creating supply chain capabilities along 14 areas (sour-cing, order fulfilment, capacity development; among others). The authors surmise that current level of vulnerabilities and capabilities must be assessed in order to ascertain the current level of resilience. Literature emphasizes that developing resilience capability is vital for organizations. It enables organizations to improve system performance [80,99], achieve sustainable competitive advantage [81], gain market share in competitive environments [90], and decreases vulnerabilities [53,79,80]. However current literature lacks in Contents lists available at ScienceDirect
Purpose-Despite the proliferation of supply chain risk management (SCRM) studies, a theoretically... more Purpose-Despite the proliferation of supply chain risk management (SCRM) studies, a theoretically supported and empirically validated study on justifying the antecedents and measurement dimensions of supply chain resilience (SCRE) is rare. Therefore, drawing on extensive literature review, this study aims to explore and validate the antecedents and the measurement dimensions of SCRE. Design/methodology/approach-This study uses positivist paradigm using quantitative method. However, it also uses qualitative approach in the form of field study to contextualize the research model. The quantitative study is conducted by operationalising a survey research. Partial least square-based structural equation modelling has been used to analyze the data. Findings-Study results suggest that the psychometric properties of the SCRE dimensions, supply chain readiness, response and recovery, are reliable and valid. It also affirms that supply chain orientation (SCO), learning and development and supply chain risk management culture (SCRMC) significantly influence the SCRE. Further, SCRMC mediates the relationship between SCO and SCRE. Practical implications-The findings of this study will assist the supply chain managers in taking decision on readiness capability development and reducing the decisional uncertainty during response and recovery. Originality/value-Drawing on extensive extant literature on crisis management and supply chain management, this study develops and validates the measurement dimensions of SCRE in terms of readiness, response and recovery, as well as justifies the antecedent factors of SCRE, which is a novel attempt in SCRM literature.
A growing number of researchers and practitioners have placed supply chain resilience (SCRE) at t... more A growing number of researchers and practitioners have placed supply chain resilience (SCRE) at the forefront of their research agendas due to an increased susceptibility to disruptive events in global supply chains. However, empirical research in this area has been affected by the lack of a validated measurement model. In this context, drawing on dynamic capability theory, this research develops a measurement instrument for SCRE. This research conducts a qualitative field study, followed by a quantitative survey. Content analysis is used to explain various dimensions in the qualitative field study, and partial least squares (PLS)-based structural equation modelling (SEM) is used to analyse the data collected in the quantitative survey. The research is conducted with three rounds of data collection and analyses. The results show that SCRE is a multidimensional and hierarchical construct, which consists of three primary dimensions: proactive capability, reactive capability and supply chain design quality. These three primary dimensions are further operationalized through twelve sub-dimensions. The findings also affirm that the SCRE scale potentially better predicts supply chain operational vulnerability (OV) and supply chain performance (SCP) and conforms to the "technical" and "evolutionary" fitness criteria of dynamic capability theory. The implications of these findings are discussed in the context of theory and practice. Limitations and future avenues of research are also discussed.
Marketing ethics is an inquiry into the nature and grounds of moral judgements and Standards and ... more Marketing ethics is an inquiry into the nature and grounds of moral judgements and Standards and rules of conduct relating to marketing decisions and marketing situations. This paper attempts to study the ethical marketing practices in the banking sector of Bangladesh. In order to conduct the research both primary and secondary data has been used through quantitative and qualitative research method. The paper highlights ethical practices in planning and designing marketing mix elements of sample bank. It also emphasizes on the performance of sample bank as a consequence of ethical marketing practices. Finally it points out some problems of the sample bank with regards to ethical marketing practices and addresses some suggestions for the sample bank for winning the market share in competitive marketing environment like practice of banking code of conduct, innovation in product and market development, promoting social welfare, establishing the principles of fair trade etc.
2012 15th International Conference on Computer and Information Technology (ICCIT), 2012
E-business modelling is already an established term as it converts technology into economic value... more E-business modelling is already an established term as it converts technology into economic value. Sustainability is another global contemporary issue. While modelling e-business for sustainability it is essential to know the ‘blended value process’ of the proposed value based on which ‘business process’ is derived. The ability to incorporate between the blended value process and the business process is one of the imperative factors that play very significant roles for the companies to be competitive in today's exigent market. A number of research works exist on sustainability, e-business modelling, and value creation but none of them clearly explains the importance of incorporation between these two processes or how business process can be obtained from value process in e-business modelling. We, therefore, demonstrate in this article the process of how business process can be derived from blended value process in sustainable e-business modelling using process algebra. We also provide an illustrative example of our approach for enhanced understanding.
Communications in Computer and Information Science, 2014
e-Business modelling is a prevalent term now days as it converts technology into economic value. ... more e-Business modelling is a prevalent term now days as it converts technology into economic value. The sustainability of the business is another global contemporary issue. Although e-business modelling and sustainability are the two major global trends now but still there is no common understanding about the elements that need to be used for a sustainable e-business model. Surprisingly, none of the e-business modelling approaches even consider sustainability as a major element. In this paper, therefore, after extensive literature review on e-business modelling and sustainability of the business we carefully identify and determine the required elements for a sustainable e-business model. The elements are three dimensional and selected from customer value area, business value area, and process value area so that the modelling elements safeguard the interests of all stakeholders (customer, business, society, and environment) while maintaining the sustainability.
2010 IEEE 17Th International Conference on Industrial Engineering and Engineering Management, 2010
Page 1. Information Integration In A Dyadic Relationship Between Producer And Supplier: A Case St... more Page 1. Information Integration In A Dyadic Relationship Between Producer And Supplier: A Case Study On Holtab And Its Supplier Md. Maruf Hossan Chowdhury! , Md. Tayub ChowdhmY ! Assistant Professor,Departrnent of ...
PurposeEthics have always played a crucial role in the realm of business and commerce. This paper... more PurposeEthics have always played a crucial role in the realm of business and commerce. This paper aims to extract the principle factors of ethical practices to develop a model for competitive advantage in banking and to show the relation between ethical practice and customer satisfaction and the linked reason for satisfaction as a tool for competitive advantage.Design/methodology/approachBased on the literature review, ethical issues in banking have been identified as a foundation work. Then an empirical study using survey research has been completed. The survey questionnaire has been designed using the literature and pilot survey input. Factor analysis has been conducted to derive ethical factors for competitive advantage from the survey data, which included 186 responses. χ2 tests were also carried out to show the linked relationship between ethical practice, customer satisfaction and reason for satisfaction.FindingsFrom the analysis, two principle factors have been extracted: the...
Supplier Integration at Holtab : A Case Study on the dyadic relation of an Electrical Substation ... more Supplier Integration at Holtab : A Case Study on the dyadic relation of an Electrical Substation Producer and its Supplier in Sweden
We investigate the relationship between corporate social responsibility (CSR) and corporate finan... more We investigate the relationship between corporate social responsibility (CSR) and corporate financial performance (CFP) in a developing country context using annual report data from a sample of 131 firms over a 5 year period (2008-2012). Legitimacy theory and stakeholder theory underpin the study. We find a positive and significant relationship between CSR and CFP when using accounting measures of return on assets and equity, but an insignificant relationship when using the market based Tobin's Q. The moderating effect of organisational governance on measures of workplace and environmental reporting is found to be important in a less developed economy.
In todays' dynamically changing environment and competitive landscape, organisations are adopting... more In todays' dynamically changing environment and competitive landscape, organisations are adopting sustainable practices for attaining long-term economic viability. However, there is a misalignment between sustainable practices and organisations' strategies and capabilities, especially when sustainability requirements of the stakeholders changes over time. Grounded in dynamic capability view (DCV), this paper addresses the changes in supply chain sustainability requirements of stakeholders in the context of sourcing products from apparel manufacturers in a low cost country Bangladesh. To this end, this study develops a decision support (DS) framework for supply chain sustainability (SCS) that identifies and prioritises optimal strategies for SCS in a dynamic environment. This study adopts a mixed method approach, with the qualitative approach being a field study, and the quantitative approach using fuzzy Quality Function Deployment (QFD) integrated optimisation technique. Our DS framework addresses the stakeholders' sustainability requirements over time in the context of a case company. The findings show that concomitant with the changes in the stakeholders' priorities of the sustainability requirements, the organisational sustainability practices, strategies and capabilities also change over time. The SCS DS framework brings a richer conceptual understanding of the dynamic changes in stakeholder requirements and allow managers to choose and select optimal strategies and make astute decisions whilst balancing the economic, social and environmental viability simultaneously.
The sustainability concept is commonly used in many domains. However, the assessment of reflectiv... more The sustainability concept is commonly used in many domains. However, the assessment of reflective and formative measurement has been ignored largely. As a result, sustainability factor scales are specified wrongly and this might lead to reduced scale validity. The aim of the study is find out the nature of sustainability factors either reflective or formative by investigating three distinct industrial settings in Bangladesh. A quantitative research design is used and the data is analysed through Partial Least Square (PLS) analysis. PLS analysis validates the indicators and factors. Sustainability factors in context of microbusiness and supply chain found reflective in nature whereas in e-business it was formative. The study suggests that sustainability factor is a context specific phenomena and it can be treated either reflective or formative.
With disruptive events of higher magnitudes increasing globally, building resilience has become a... more With disruptive events of higher magnitudes increasing globally, building resilience has become a priority for many organizations. Existing studies have prioritized the contribution of internal factors to building organizational resilience. This study examines social capital emanating from supply chain partners as an external factor building organizational resilience. Using social capital theory, we develop a conceptual model that postulates three dimensions of social capital (cognitive, structural and relational) as antecedents of both proactive and reactive organizational resilience. The model is tested on a sample of Chinese firms that survived the 2008 Sichuan earthquake. The findings show that not all facets of social capital contribute to the development of organizational resilience. While stronger structural capital improves proactive organizational resilience, rela-tional capital only improves reactive organizational resilience. The findings have both theoretical and managerial implications for post-disaster resilience building.
This paper develops a framework to prioritize the barriers to corporate sustainability and select... more This paper develops a framework to prioritize the barriers to corporate sustainability and select the strategies to mitigate those barriers by applying an optimization based analytical hierarchy process integrated quality function deployment framework with multiple case studies. This research has collected data from the textile and clothing industries (six case companies) from an emerging economy, Bangladesh. Contingency theory, resource-based view and stakeholder theory are adopted to explain the sustainability barriers and their mitigation process through optimal use of resources. The study finds that lack of awareness, lack of governance, the utility supply problem and lack of expertise are the main barriers of CS. The findings also indicate that internal and external audits regarding compliance issues and setting policies for sustainability standards are considered as highly important mitigation strategies. Finally, the study identifies the optimal mitigation strategies based on maximising the relative importance while considering savings from the simultaneous implementations of strategies and constrained resources. This study advances existing CS literature by developing a framework to prioritize CS barriers and selects optimal strategies to mitigate those barriers. The developed framework should be of interest to organisations' decision makers (specifically in the case of apparel industry of Bangladesh) in countries which have a similar institutional context.
With the upsurge of frequent disruptive events, organizations have become more vulnerable to the ... more With the upsurge of frequent disruptive events, organizations have become more vulnerable to the consequences of these disruptive events. As a result, the need for more resilient supply chain (SC) to mitigate the vulnerabilities has become paramount. Supply chain resilience (SCR) has been discussed in the literature and resilience index has been developed, but developing and selecting a portfolio of supply chain resilience capabilities in order to mitigate the vulnerabilities have not been studied. In this research we develop a 0-1 multi-objective optimization model based on QFD methodology. Our multi-objective method is interactive and interacts with the decision makers to choose the most satisfactory efficient portfolio of supply chain resilience strategies. We apply our methodology to three large ready-made garment (RMG) companies of Bangladesh. Results show that lack of materials (high dependence on imported materials), disruptions in utility supply, increased competition (and hence competitive pressure), impact of economic recession, and reputation loss are the top most vulnerabilities of Bangladesh RMG industry. The most preferred resilience strategies to mitigate the vulnerabilities are: backup capacity, building relation with buyers and suppliers, quality control, skill and efficiency development, ICT adoption, demand forecasting, responsiveness to customers, and security system improvement. Theoretical and managerial implications of our study are included. Introduction Ready Made Garment (RMG) industry contributes hugely to Bangladesh's economy. It creates more than four million direct employment and several millions of indirect employment and accounts for 78.6 percent of countries export earnings [5]. RMG sector also immensely contributes in reducing the high rate of women unemployment in the country as 80 percent of the garments workers are women [5]. Thanks to the RMG sector, Bangladesh is also the second largest apparel exporter in the world. Despite its huge potentials the industry is struggling with numerous Supply Chain (SC) disruptions [49,42]. The consequences of the disruptions are huge, for example, RMG industry of Bangladesh loses $26.15 million per day due to problems in SC functions caused by political instability [1]. Moreover, the preferential access in U.S. market is cancelled because of the poor safety standard in production plants as building collapse in garment factory caused the death of more than eleven hundred workers [37]. These disruptions have chain effect to all the members in SC network including the international buyers (retail chains) and suppliers. In the wake of such a critical state in RMG supply chain, developing resilience capabilities is vital, which is the primary objective of this study. Resilience has been defined by a number of authors in a related manner. Vugrin et al. [99] define system resilience and resilience in general. The authors highlight that resilience is the ability of a systems to respond to a 'disruption' due to an event or set of events. Along the same vein Christopher and Peck [24], Ponomarov and Holcomb [81] and Jüttner and Maklan [53] define supply chain resilience as the 'capability of the supply chain to responds to disruptions and recover from them'. On the other hand Pettit et al. [79,80] developed a supply chain resilience framework by identifying seven categories of vulner-abilities and creating supply chain capabilities along 14 areas (sour-cing, order fulfilment, capacity development; among others). The authors surmise that current level of vulnerabilities and capabilities must be assessed in order to ascertain the current level of resilience. Literature emphasizes that developing resilience capability is vital for organizations. It enables organizations to improve system performance [80,99], achieve sustainable competitive advantage [81], gain market share in competitive environments [90], and decreases vulnerabilities [53,79,80]. However current literature lacks in Contents lists available at ScienceDirect
Purpose-Despite the proliferation of supply chain risk management (SCRM) studies, a theoretically... more Purpose-Despite the proliferation of supply chain risk management (SCRM) studies, a theoretically supported and empirically validated study on justifying the antecedents and measurement dimensions of supply chain resilience (SCRE) is rare. Therefore, drawing on extensive literature review, this study aims to explore and validate the antecedents and the measurement dimensions of SCRE. Design/methodology/approach-This study uses positivist paradigm using quantitative method. However, it also uses qualitative approach in the form of field study to contextualize the research model. The quantitative study is conducted by operationalising a survey research. Partial least square-based structural equation modelling has been used to analyze the data. Findings-Study results suggest that the psychometric properties of the SCRE dimensions, supply chain readiness, response and recovery, are reliable and valid. It also affirms that supply chain orientation (SCO), learning and development and supply chain risk management culture (SCRMC) significantly influence the SCRE. Further, SCRMC mediates the relationship between SCO and SCRE. Practical implications-The findings of this study will assist the supply chain managers in taking decision on readiness capability development and reducing the decisional uncertainty during response and recovery. Originality/value-Drawing on extensive extant literature on crisis management and supply chain management, this study develops and validates the measurement dimensions of SCRE in terms of readiness, response and recovery, as well as justifies the antecedent factors of SCRE, which is a novel attempt in SCRM literature.
A growing number of researchers and practitioners have placed supply chain resilience (SCRE) at t... more A growing number of researchers and practitioners have placed supply chain resilience (SCRE) at the forefront of their research agendas due to an increased susceptibility to disruptive events in global supply chains. However, empirical research in this area has been affected by the lack of a validated measurement model. In this context, drawing on dynamic capability theory, this research develops a measurement instrument for SCRE. This research conducts a qualitative field study, followed by a quantitative survey. Content analysis is used to explain various dimensions in the qualitative field study, and partial least squares (PLS)-based structural equation modelling (SEM) is used to analyse the data collected in the quantitative survey. The research is conducted with three rounds of data collection and analyses. The results show that SCRE is a multidimensional and hierarchical construct, which consists of three primary dimensions: proactive capability, reactive capability and supply chain design quality. These three primary dimensions are further operationalized through twelve sub-dimensions. The findings also affirm that the SCRE scale potentially better predicts supply chain operational vulnerability (OV) and supply chain performance (SCP) and conforms to the "technical" and "evolutionary" fitness criteria of dynamic capability theory. The implications of these findings are discussed in the context of theory and practice. Limitations and future avenues of research are also discussed.
Uploads
Papers by Md Maruf Hossan Chowdhury