Dr. Munish Sabharwal
Dr. Munish Sabharwal received his PhD (Management) from Shobhit University, India in 2013. He is a PGDM (International Trade) from Symbiosis Institute of Management Studies, Pune, India in 2003 and an M.Tech (CSE) from IASE University, Sardarshahr, India in 2005 as well as B.E. (CT) from Nagpur University, Nagpur, India in 1998. He is MCSD and MCP Certified. His current research interests include E-Banking, Bio-metric Technology and Decision Sciences. Specifically, he is interested in designing the framework for authentication and transaction operation for E-Banking using multi-modal bio-metric technology.
He has over17+ years in Teaching, Education Management, Academic Research as well as Software Development and Analysis and is currently spearheading efforts as Executive Director and Professor in KITE Group of Institutions, Meerut (U.P.) INDIA. He has published one book, one E-book and more than 20 academic papers in refereed journals and conferences.
He is Life Member for IAENG (International Association of Engineers, Hong Kong), AIMA (All India Management Association, New Delhi), TAEI (The Association of Engineers India, Kolkata) and YHAI (Youth Hostel Association of India, New Delhi).
Supervisors: Dr. Anoop Swarup and Dr. Sohan Garg
Phone: +91-9927500592
Address: C-40,
Saraswati Lok,
Delhi Road,
Meerut (U.P.) INDIA 250002
He has over17+ years in Teaching, Education Management, Academic Research as well as Software Development and Analysis and is currently spearheading efforts as Executive Director and Professor in KITE Group of Institutions, Meerut (U.P.) INDIA. He has published one book, one E-book and more than 20 academic papers in refereed journals and conferences.
He is Life Member for IAENG (International Association of Engineers, Hong Kong), AIMA (All India Management Association, New Delhi), TAEI (The Association of Engineers India, Kolkata) and YHAI (Youth Hostel Association of India, New Delhi).
Supervisors: Dr. Anoop Swarup and Dr. Sohan Garg
Phone: +91-9927500592
Address: C-40,
Saraswati Lok,
Delhi Road,
Meerut (U.P.) INDIA 250002
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Papers by Dr. Munish Sabharwal
The paper discusses the various Social Networking Media available and Why the Banks require presence on social media, therefore the objective of the research work is also to find out whether the selected 16 Indian scheduled banks, chosen after using stratified sampling based on turnover of banks & then randomly selecting a bank from each strata, have presence on the Social Networking Media or not. This was pursued by conducting structured interview of branch heads of the selected 16 scheduled banks of Meerut (U.P.). The secondary data is collected from Social Networking Media websites like Face book, LinkedIn, Twitter, YouTube etc. and websites of selected banks as well as studying the various brochures, products and services as well as procedures of various banks and GAP Analysis Worksheet is prepared comparing the current state with the desired state. The study indicated that most banks selected by the researcher in his research barring cooperative Bank have presence on at least one social networking media but the new private sector banks and leading public sector banks are the ones having presence on all the three networking sites and the new private sector banks are the only ones who are active on the social networking media, all the other banks selected by the researcher in his research are clearly lagging behind in this area.
The paper discusses the various eco-friendly methods & technologies that the banks can use to bring down the carbon footprint and contribute in their own way towards the environment, therefore the objective of the research work is also to find out whether the selected 16 Indian scheduled banks, chosen after using stratified sampling based on turnover of banks & then randomly selecting a bank from each strata, are using Eco-Friendly Technology and Green methods to bring down the carbon footprint or not.
The data is also collected from related articles and from published research papers and uploaded related published research papers, related project reports and case studies, books and magazines, news and news paper articles etc. and GAP Analysis Worksheet is prepared comparing the current state with the desired state.
The study indicated that the leading Banks are the only ones to have taken initiative to use Eco-friendly Technologies as part of the bank’s corporate social responsibility in cutting down the carbon footprint.
and if they are using BPO & Co-Sourcing then for what purposes? This was pursued by conducting structured interview of branch heads of the selected 16
scheduled banks of Meerut (U.P.). The researcher with the help of a questionnaire inquired from the branch heads of selected banks and compared the responses
with the desired state using GAP Analysis Worksheet. The study indicates that some large public sector banks with the exception of SBI and large private sector
banks are only banks using BPO services that too mostly for customer Interaction Services only. The study also indicates that large public sector banks are using
co-sourcing for Life, General insurance and housing finance only whereas large private sector banks are using co-sourcing for knowledge services only.
was pursued by collecting secondary data from RBI Reports, Regulations and Notifications, websites of RBI, selected banks and related websites of World Bank,
IEEE, ISO, BASEL Committee etc and studying the various brochures, products and services as well as procedures of selected Indian banks. The Researcher also
noted on-the-spot observations by visiting the branches of the banks and using their various products and services like ATM’s, Net Banking, Mobile Applications,
POS Terminals, Credit and Debit cards of various banks. The research clearly suggests that barring the top private sector banks, most other banks selected by the
researcher in his research either do not offer this service or their exposure negligible in comparison to their size & the plastic money cards issued by them.
The paper discusses the various Social Networking Media available and Why the Banks require presence on social media, therefore the objective of the research work is also to find out whether the selected 16 Indian scheduled banks, chosen after using stratified sampling based on turnover of banks & then randomly selecting a bank from each strata, have presence on the Social Networking Media or not. This was pursued by conducting structured interview of branch heads of the selected 16 scheduled banks of Meerut (U.P.). The secondary data is collected from Social Networking Media websites like Face book, LinkedIn, Twitter, YouTube etc. and websites of selected banks as well as studying the various brochures, products and services as well as procedures of various banks and GAP Analysis Worksheet is prepared comparing the current state with the desired state. The study indicated that most banks selected by the researcher in his research barring cooperative Bank have presence on at least one social networking media but the new private sector banks and leading public sector banks are the ones having presence on all the three networking sites and the new private sector banks are the only ones who are active on the social networking media, all the other banks selected by the researcher in his research are clearly lagging behind in this area.
The paper discusses the various eco-friendly methods & technologies that the banks can use to bring down the carbon footprint and contribute in their own way towards the environment, therefore the objective of the research work is also to find out whether the selected 16 Indian scheduled banks, chosen after using stratified sampling based on turnover of banks & then randomly selecting a bank from each strata, are using Eco-Friendly Technology and Green methods to bring down the carbon footprint or not.
The data is also collected from related articles and from published research papers and uploaded related published research papers, related project reports and case studies, books and magazines, news and news paper articles etc. and GAP Analysis Worksheet is prepared comparing the current state with the desired state.
The study indicated that the leading Banks are the only ones to have taken initiative to use Eco-friendly Technologies as part of the bank’s corporate social responsibility in cutting down the carbon footprint.
and if they are using BPO & Co-Sourcing then for what purposes? This was pursued by conducting structured interview of branch heads of the selected 16
scheduled banks of Meerut (U.P.). The researcher with the help of a questionnaire inquired from the branch heads of selected banks and compared the responses
with the desired state using GAP Analysis Worksheet. The study indicates that some large public sector banks with the exception of SBI and large private sector
banks are only banks using BPO services that too mostly for customer Interaction Services only. The study also indicates that large public sector banks are using
co-sourcing for Life, General insurance and housing finance only whereas large private sector banks are using co-sourcing for knowledge services only.
was pursued by collecting secondary data from RBI Reports, Regulations and Notifications, websites of RBI, selected banks and related websites of World Bank,
IEEE, ISO, BASEL Committee etc and studying the various brochures, products and services as well as procedures of selected Indian banks. The Researcher also
noted on-the-spot observations by visiting the branches of the banks and using their various products and services like ATM’s, Net Banking, Mobile Applications,
POS Terminals, Credit and Debit cards of various banks. The research clearly suggests that barring the top private sector banks, most other banks selected by the
researcher in his research either do not offer this service or their exposure negligible in comparison to their size & the plastic money cards issued by them.