Http Dx Doi Org 10 1080 09585176 2011 627213, Nov 1, 2011
This article extends currently reported theory and practice in the use of learning goals or targe... more This article extends currently reported theory and practice in the use of learning goals or targets with students in secondary and further education. Goal-setting and action-planning constructs are employed in personal development plans (PDPs) and personal learning plans (PLPs) and are advocated as practice within the English national policy agenda with its focus on personalisation. The article argues that frameworks
This article extends currently reported theory and practice in the use of learning goals or targe... more This article extends currently reported theory and practice in the use of learning goals or targets with students in secondary and further education. Goal-setting and action-planning constructs are employed in personal development plans (PDPs) and personal learning plans (PLPs) and are advocated as practice within the English national policy agenda with its focus on personalisation. The article argues that frameworks
Abstract This paper reviews recent developments in methods for researching first person accounts ... more Abstract This paper reviews recent developments in methods for researching first person accounts of experience, especially through guided introspection into a person’s `inner landscape’. We review the emergence and interrelationship of two fields of especial interest relevance to those using phenomenological methods in management research. These are Neuro-LinguisticProgramming (Bandler & Grinder 1975b), a practical approach found in Human Resource Development
This article examines an application of appreciative inquiry (AI), a contemporary approach to org... more This article examines an application of appreciative inquiry (AI), a contemporary approach to organizational change that is increasingly evident in the business world, as a participative means of school improvement. AI appears relevant to contemporary themes in literature on school improvement such as self-evaluation, capacity-building and distributed forms of leadership. AI is introduced and its literature reviewed, with reference to
Abstract: This article conveys a first person, phenomenological account of an experience of learn... more Abstract: This article conveys a first person, phenomenological account of an experience of learning through a series of lessons in horse riding, experienced by the first author as participant. The study was undertaken in order to develop understanding of the experience of, and ...
Incident-reporting systems (IRSs) are used to gather information about patient safety incidents. ... more Incident-reporting systems (IRSs) are used to gather information about patient safety incidents. Despite the financial burden they imply, however,little is known about their effectiveness. This article systematically reviews the effectiveness of IRSs as a method of improving patient safety through organizational learning. Our systematic literature review identified 2 groups of studies: (1)those comparing the effectiveness of IRSs with other methods of error reporting and (2) those examining the effectiveness of IRSs on settings, structures, and outcomes in regard to improving patient safety. We used thematic analysis to compare the effectiveness of IRSs with other methods and to synthesize what was effective, where, and why. Then, to assess the evidence concerning the ability of IRSs to facilitate organizational learning, we analyzed studies using the concepts of single-loop and double-loop learning. In total, we identified 43 studies, 8 that compared IRSs with other methods and 35 that explored the effectiveness of IRSs on settings, structures,and outcomes. We did not find strong evidence that IRSs performed better than other methods. We did find some evidence of single-loop learning, that is, changes to clinical settings or processes as a consequence of learning from IRSs, but little evidence of either improvements in outcomes or changes in the latent managerial factors involved in error production. In addition, there was insubstantial evidence of IRSs enabling double-loop learning, that is, a cultural change or a change in mind-set. The results indicate that IRSs could be more effective if the criteria for what counts as an incident were explicit, they were owned and ledby clinical teams rather than centralized hospital departments, and they were embedded within organizations as part of wider safety programs.
In England in recent years, school improvement has been pursued through quality assessment, notab... more In England in recent years, school improvement has been pursued through quality assessment, notably the Office for Standards in School Education (OFSTED) process. Some schools have been proclaimed as failures, which has been described as a public shaming. This article examines the OFSTED process as an intervention strategy for organisational learning and change. The authors review various forms of emergent
Handbook of Research Methods on Human Resource Development, 2015
In this chapter we consider the use and practical value of STEP, the Service Template Extended Pr... more In this chapter we consider the use and practical value of STEP, the Service Template Extended Process, to support applied HRD research in collaboration with practitioners. Used through a process consultation framework, STEP can surface values and underlying assumptions, thereby enabling both single and double-‐loop learning (Saunders and Williams, 2001).
Handbook of Research Methods on Human Resource Development, 2015
Any scholar delving into the Human Resource Development (HRD) journals or textbooks for the first... more Any scholar delving into the Human Resource Development (HRD) journals or textbooks for the first time would immediately be made aware of its multifaceted nature and the importance of HRD for both organizations and the people who work for and within them. They would also quickly become knowledgeable of a wide variety of issues associated with the development of people, the need to understand these fully, and the importance of good quality research for doing this. However, what would not be so immediately apparent is the variety of research methods used by HRD scholars. Yet, as the chapters in this handbook reveal, there are a wide range of methods available to, and used by, those researching HRD. The last two decades have seen a plethora of research methods textbooks published. Some of these texts have taken broad disciplinary foci such as business and management (for example: Cameron and Price, 2009; Saunders et al., 2012) considering both quantitative and qualitative paradigms. Others have chosen to focus upon a particular grouping of methods within organizational research such as quantitative or qualitative methods (for example: Symon and Cassell, 2012); or to concentrate on one specific method such as interviews (for example: Cassell, 2015) or questionnaires (for example: Ekinci, 2015). Whilst such books are both informative and insightful, their nature invariably means that the particular methodological challenges presented by human resource development within a particular paradigm or for a particular method cannot be addressed fully. As HRD research has developed, a growing variety of data collection methodologies and analysis techniques have been adopted, with research designs incorporating mono, multiple and mixed methods approaches. The knowledge and insights gained from the use of particular data collection and analysis techniques has been dissipated across a wide range of journals. These have included specialist HRD journals such as Human Resource Development International and the European Journal of Training and Development; human resource management journals such as Human Resource Management and Personnel Review; as well as more generalist business and management and organizational psychology journals. Whilst these journals and the associated articles highlight the methodological openness of the HRD field, they are rarely able to offer a comprehensive picture of the use of particular methods within HRD research. Rather their reading reveals the necessity for an up-to-date overview of the methods that are being used and to HRD support researchers in their use. The aim of this book, therefore, is to draw the wealth of research methods experience gained by researchers working within the HRD into one volume. Reflecting the methodological plurality revealed in the journals, the editors and contributors to this volume have explored and researched HRD from a variety of directions. The book therefore reflects and utilizes the research experiences of leading HRD scholars to provide a range of insights on methods for those researching HRD.
This paper reviews recent developments in methods for researching first person accounts of experi... more This paper reviews recent developments in methods for researching first person accounts of experience, especially through guided introspection into a person’s `inner landscape’. We review the emergence and interrelationship of two fields of especial interest relevance to those using phenomenological methods in management research. These are Neuro-LinguisticProgramming (Bandler & Grinder 1975b), a practical approach found in Human Resource Development
Http Dx Doi Org 10 1080 09585176 2011 627213, Nov 1, 2011
This article extends currently reported theory and practice in the use of learning goals or targe... more This article extends currently reported theory and practice in the use of learning goals or targets with students in secondary and further education. Goal-setting and action-planning constructs are employed in personal development plans (PDPs) and personal learning plans (PLPs) and are advocated as practice within the English national policy agenda with its focus on personalisation. The article argues that frameworks
This article extends currently reported theory and practice in the use of learning goals or targe... more This article extends currently reported theory and practice in the use of learning goals or targets with students in secondary and further education. Goal-setting and action-planning constructs are employed in personal development plans (PDPs) and personal learning plans (PLPs) and are advocated as practice within the English national policy agenda with its focus on personalisation. The article argues that frameworks
Abstract This paper reviews recent developments in methods for researching first person accounts ... more Abstract This paper reviews recent developments in methods for researching first person accounts of experience, especially through guided introspection into a person’s `inner landscape’. We review the emergence and interrelationship of two fields of especial interest relevance to those using phenomenological methods in management research. These are Neuro-LinguisticProgramming (Bandler & Grinder 1975b), a practical approach found in Human Resource Development
This article examines an application of appreciative inquiry (AI), a contemporary approach to org... more This article examines an application of appreciative inquiry (AI), a contemporary approach to organizational change that is increasingly evident in the business world, as a participative means of school improvement. AI appears relevant to contemporary themes in literature on school improvement such as self-evaluation, capacity-building and distributed forms of leadership. AI is introduced and its literature reviewed, with reference to
Abstract: This article conveys a first person, phenomenological account of an experience of learn... more Abstract: This article conveys a first person, phenomenological account of an experience of learning through a series of lessons in horse riding, experienced by the first author as participant. The study was undertaken in order to develop understanding of the experience of, and ...
Incident-reporting systems (IRSs) are used to gather information about patient safety incidents. ... more Incident-reporting systems (IRSs) are used to gather information about patient safety incidents. Despite the financial burden they imply, however,little is known about their effectiveness. This article systematically reviews the effectiveness of IRSs as a method of improving patient safety through organizational learning. Our systematic literature review identified 2 groups of studies: (1)those comparing the effectiveness of IRSs with other methods of error reporting and (2) those examining the effectiveness of IRSs on settings, structures, and outcomes in regard to improving patient safety. We used thematic analysis to compare the effectiveness of IRSs with other methods and to synthesize what was effective, where, and why. Then, to assess the evidence concerning the ability of IRSs to facilitate organizational learning, we analyzed studies using the concepts of single-loop and double-loop learning. In total, we identified 43 studies, 8 that compared IRSs with other methods and 35 that explored the effectiveness of IRSs on settings, structures,and outcomes. We did not find strong evidence that IRSs performed better than other methods. We did find some evidence of single-loop learning, that is, changes to clinical settings or processes as a consequence of learning from IRSs, but little evidence of either improvements in outcomes or changes in the latent managerial factors involved in error production. In addition, there was insubstantial evidence of IRSs enabling double-loop learning, that is, a cultural change or a change in mind-set. The results indicate that IRSs could be more effective if the criteria for what counts as an incident were explicit, they were owned and ledby clinical teams rather than centralized hospital departments, and they were embedded within organizations as part of wider safety programs.
In England in recent years, school improvement has been pursued through quality assessment, notab... more In England in recent years, school improvement has been pursued through quality assessment, notably the Office for Standards in School Education (OFSTED) process. Some schools have been proclaimed as failures, which has been described as a public shaming. This article examines the OFSTED process as an intervention strategy for organisational learning and change. The authors review various forms of emergent
Handbook of Research Methods on Human Resource Development, 2015
In this chapter we consider the use and practical value of STEP, the Service Template Extended Pr... more In this chapter we consider the use and practical value of STEP, the Service Template Extended Process, to support applied HRD research in collaboration with practitioners. Used through a process consultation framework, STEP can surface values and underlying assumptions, thereby enabling both single and double-‐loop learning (Saunders and Williams, 2001).
Handbook of Research Methods on Human Resource Development, 2015
Any scholar delving into the Human Resource Development (HRD) journals or textbooks for the first... more Any scholar delving into the Human Resource Development (HRD) journals or textbooks for the first time would immediately be made aware of its multifaceted nature and the importance of HRD for both organizations and the people who work for and within them. They would also quickly become knowledgeable of a wide variety of issues associated with the development of people, the need to understand these fully, and the importance of good quality research for doing this. However, what would not be so immediately apparent is the variety of research methods used by HRD scholars. Yet, as the chapters in this handbook reveal, there are a wide range of methods available to, and used by, those researching HRD. The last two decades have seen a plethora of research methods textbooks published. Some of these texts have taken broad disciplinary foci such as business and management (for example: Cameron and Price, 2009; Saunders et al., 2012) considering both quantitative and qualitative paradigms. Others have chosen to focus upon a particular grouping of methods within organizational research such as quantitative or qualitative methods (for example: Symon and Cassell, 2012); or to concentrate on one specific method such as interviews (for example: Cassell, 2015) or questionnaires (for example: Ekinci, 2015). Whilst such books are both informative and insightful, their nature invariably means that the particular methodological challenges presented by human resource development within a particular paradigm or for a particular method cannot be addressed fully. As HRD research has developed, a growing variety of data collection methodologies and analysis techniques have been adopted, with research designs incorporating mono, multiple and mixed methods approaches. The knowledge and insights gained from the use of particular data collection and analysis techniques has been dissipated across a wide range of journals. These have included specialist HRD journals such as Human Resource Development International and the European Journal of Training and Development; human resource management journals such as Human Resource Management and Personnel Review; as well as more generalist business and management and organizational psychology journals. Whilst these journals and the associated articles highlight the methodological openness of the HRD field, they are rarely able to offer a comprehensive picture of the use of particular methods within HRD research. Rather their reading reveals the necessity for an up-to-date overview of the methods that are being used and to HRD support researchers in their use. The aim of this book, therefore, is to draw the wealth of research methods experience gained by researchers working within the HRD into one volume. Reflecting the methodological plurality revealed in the journals, the editors and contributors to this volume have explored and researched HRD from a variety of directions. The book therefore reflects and utilizes the research experiences of leading HRD scholars to provide a range of insights on methods for those researching HRD.
This paper reviews recent developments in methods for researching first person accounts of experi... more This paper reviews recent developments in methods for researching first person accounts of experience, especially through guided introspection into a person’s `inner landscape’. We review the emergence and interrelationship of two fields of especial interest relevance to those using phenomenological methods in management research. These are Neuro-LinguisticProgramming (Bandler & Grinder 1975b), a practical approach found in Human Resource Development
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