Nordic and Baltic Journal of Information & Communications Technologies
The fifth generation (5G) of telecommunication systems is creating new business opportunities for... more The fifth generation (5G) of telecommunication systems is creating new business opportunities for many industry verticals. Managing the innovation process is risky and calls for collaboration with various ecosystem stakeholders to meet the demands of technology, business, and customers. This article investigates the activities and output of participation in collaborative research and innovation (R&I) activities for Small and Medium Sized Enterprises (SMEs) and Multi National Corporations (MNCs) and how they engage with such activities. A survey was conducted with a non-random sample of 42 respondents involved in R&I projects and further supplemented with three in-depth interviews of a subset of the survey respondents. Our key findings indicate that SMEs benefit from technology-related activities and access to decision makers in MNCs. Heavy-handed bureaucracy in projects is a friction point for SMEs, which prefer development speed over scheduled reports and deliverables. In contrast,...
Nordic and Baltic Journal of Information & Communications Technologies
This article recommends a lean approach when validating next generation mobile technology (5G) us... more This article recommends a lean approach when validating next generation mobile technology (5G) use case solutions in research and innovations projects (R&I). This validation should include a simultaneous and iterative assessment of business value and social acceptance beyond the traditional assessment of technological performance. The context studied in the article is R&I projects funded by the European Commission. Here a consortium of academic and enterprise partners jointly develops 5G product and service solutions for different industry verticals. From the literature review we learn that partnerships and ecosystems accelerate innovations as well as the significance of performing the validation already in the initial steps of the innovation projects. Based on a case study of seven completed 5G R&I projects we revealed that lean methodology for development of use case solutions were not applied. Furthermore, the assessment of potential business values from the 5G use case solutions...
2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC), 2017
Mobile Financial Services (MFS) represent an area of innovation and strategic importance for glob... more Mobile Financial Services (MFS) represent an area of innovation and strategic importance for global initiatives against poverty, and telcos; the World Bank wants financial inclusion of the poor and telcos seek profit. Merely mobile payment services are not sufficient for any of these objectives, and there is a joint interest in enabling mobile credit and saving services. It is widely recognized that successful adoption of mobile saving and credit services is dependent on a digital solution; it requires a transition from current cash based over-the-counter (OTC) solutions to future digital accounts (mobile wallets/mWallets). Firstly, this paper reviews previous research on MFS, secondly it summarizes the global industry picture for MFS today, and thirdly, we provide key learnings from the successful Easypaisa case in Pakistan. MFS can also be characterized as implementations in complex ecosystems with lots of tension and dependent on local circumstances. The unique Easypasia case we present is a further proof of the complex processes and events that moves a MFS implementation from one state to another. It also shows how Easypaisa's significant jump from cash-based to digital mWallet solutions was triggered by a governmental regulation on ID requirements for mobile subscriptions. The ecosystem approach and significance of local conditions is vital to be aware of when the industry turns to new aspects of MFS and when technologies such as blockchain may disrupt the current situation.
2021 IEEE International Mediterranean Conference on Communications and Networking (MeditCom), 2021
User experience, Social disruptiveness, Value impact, and Trust are fundamental dimensions to be ... more User experience, Social disruptiveness, Value impact, and Trust are fundamental dimensions to be considered for a disruptive technology as 5G promises to be. Indeed, while the race of 5G is moving towards the deployment all over the world, more and more opinion of citizens on this technology is demonstrating lack of awareness in terms of benefits (as well as risks) on 5G technology, and often this results in raising barriers and hindering the local deployment. This definitely impacts on development and business plans as well. To this extent, it plays a main role in how these four dimensions are defined, evaluated with the relevant stakeholders, prioritized and finally validated. This paper describes the on-going experience that the 5G-SOLUTONS project is performing with respect to the business validation of 5G technology, by adopting and improving a structured and holistic methodology, where the Social Acceptance of Technology (SAT) provides a conceptual framework for modelling social concerns related to technology acceptability. This novel approach overcomes limits of current methodologies that usually focus on users’ behaviour and acceptability on the user-experience side, without considering the systematic aspects of social impact.
The Nordic countries stand out as digital frontrunners in Europe as well as in a global perspecti... more The Nordic countries stand out as digital frontrunners in Europe as well as in a global perspective. However, smart city development in medium-sized municipalities in the Nordic region is less researched than large Nordic cities. Hence, the purpose of this paper is to study how medium- sized municipalities in the Nordic region are organized for smart city development, and how the development is influenced by contextual factors. Data has been collected through interviews of smart city and digitalization leaders in medium-sized municipalities in Denmark, Finland, Norway and Sweden, as well as secondary data in the form of strategy documents, statistics and reports. The analytical approach is multiple case study analysis where the selected case-municipalities are analyzed and compared in terms of understanding of the smart city concept, smart city governance, resources and collaboration. Our findings indicate that there are great variations in the maturity of smart city development in ...
An important part of a research project is the exploitation of the achieved results and the foste... more An important part of a research project is the exploitation of the achieved results and the fostering of innovation processes within the involved industrial partners. Typically, the exploitation activities are started late in the execution of a project. In this paper, an approach that starts with preparatory action for exploitation from the first day of a project and sees exploitation and technological development in an integrated way is presented. The approach has been implemented for a project that is choosing a very disruptive approach on technological layer. The experiences applying this approach are presented and compared to a less resource consuming approach for a project of similar size and complexity with less disruptive technological basis.
2015 6th International Conference on Information, Intelligence, Systems and Applications (IISA), 2015
End-to-End (E2E) differentiated services refer to content and application services delivered over... more End-to-End (E2E) differentiated services refer to content and application services delivered over Internet with differentiated grade of quality of service (QoS) involving multiple network and ecosystem actors. Such services represent a prospective way to assure QoS required by demanding customers, who cannot be satisfied with QoS delivered by the usual best effort Internet connectivity. This paper focuses on the service differentiation aspect. Using portfolio theory from finance, it develops an optimization model designed for selection of portfolio of such content and application services with varying degrees of QoS by risk adverse service provider under uncertainty about demand, generated by market of heterogeneous users. The model includes decisions about service offer, quality of services, pricing and network capacity expansion. QoS is here used as an objective measure of quality of experience (QoE) for services with E2E performance determining the user satisfaction degree. The risk/profit tradeoff is computed using the industry specific risk measure, which is the fraction of demand not satisfied under the required QoS. We present numerical analysis of the model and the results of the case study shows that introduction of E2E differentiated services can bring substantial benefits to ISP and demanding users, while preserving the quality of basic services.
An important part of a research project is the exploitation of the achieved results and the foste... more An important part of a research project is the exploitation of the achieved results and the fostering of innovation processes within the involved industrial partners. Typically, the exploitation activities are started late in the execution of a project. In this paper, an approach that starts with preparatory action for exploitation from the first day of a project and sees exploitation and technological development in an integrated way is presented. The approach has been implemented for a project that is choosing a very disruptive approach on technological layer. The experiences applying this approach are presented and compared to a less resource consuming approach for a project of similar size and complexity with less disruptive technological basis.
Internet of Things (IoT) and artificial intelligence (AI) technologies support digitalization and... more Internet of Things (IoT) and artificial intelligence (AI) technologies support digitalization and innovative services and products, as well as more cost-efficient production processes. New technologies alone are, however, not sufficient to succeed with digital innovations; there are both organizational and commercial challenges that must be overcome and a high degree of uncertainty for the stakeholders involved. Telenor Group is an international mobile telecommunication operator in Scandinavia and Asia and drives digitalization through technologies and open innovation and ecosystems. One learning experience from working with digital innovations is the Start IoT ecosystem concept that Telenor established for research and experimentation in Norway. The Start IoT concept is based on open innovation in clusters of industrial companies, public actors, and small business entrepreneurs. In this paper, we first describe ongoing digitalization and IoT/AI trends; then, we introduce business model and ecosystem theories to make sense of the empirical data from the Norwegian experimental business ecosystem; and finally, we discuss how the Start IoT concept from Norway can be transferred to Asian business units.
The Internet of things and artificial intelligence is held to be among the most important technol... more The Internet of things and artificial intelligence is held to be among the most important technology trends we are facing now. More and more physical devices with built-in internet connectivity will provide us with innovative digital solutions that simplify our everyday lives and the way we do business. Some estimates suggest that there will be nearly 30 billion units in the world in 2021 connected to internet within a wide range of industry sectors. Through artificial intelligence, computers can analyze large amounts of data generated from those devices connected to the network and find new and better solutions to problems previously unavailable. In Norway, an ecosystem is now being built around the Internet of the Things in the Trondheim region. Here education research and entrepreneurship takes place in an open collaboration between academia, business and government with NTNU, Telenor and Wireless Trondheim as the key players today. However, there are also challenges associated w...
Nordic and Baltic Journal of Information & Communications Technologies
The fifth generation (5G) of telecommunication systems is creating new business opportunities for... more The fifth generation (5G) of telecommunication systems is creating new business opportunities for many industry verticals. Managing the innovation process is risky and calls for collaboration with various ecosystem stakeholders to meet the demands of technology, business, and customers. This article investigates the activities and output of participation in collaborative research and innovation (R&I) activities for Small and Medium Sized Enterprises (SMEs) and Multi National Corporations (MNCs) and how they engage with such activities. A survey was conducted with a non-random sample of 42 respondents involved in R&I projects and further supplemented with three in-depth interviews of a subset of the survey respondents. Our key findings indicate that SMEs benefit from technology-related activities and access to decision makers in MNCs. Heavy-handed bureaucracy in projects is a friction point for SMEs, which prefer development speed over scheduled reports and deliverables. In contrast,...
Nordic and Baltic Journal of Information & Communications Technologies
This article recommends a lean approach when validating next generation mobile technology (5G) us... more This article recommends a lean approach when validating next generation mobile technology (5G) use case solutions in research and innovations projects (R&I). This validation should include a simultaneous and iterative assessment of business value and social acceptance beyond the traditional assessment of technological performance. The context studied in the article is R&I projects funded by the European Commission. Here a consortium of academic and enterprise partners jointly develops 5G product and service solutions for different industry verticals. From the literature review we learn that partnerships and ecosystems accelerate innovations as well as the significance of performing the validation already in the initial steps of the innovation projects. Based on a case study of seven completed 5G R&I projects we revealed that lean methodology for development of use case solutions were not applied. Furthermore, the assessment of potential business values from the 5G use case solutions...
2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC), 2017
Mobile Financial Services (MFS) represent an area of innovation and strategic importance for glob... more Mobile Financial Services (MFS) represent an area of innovation and strategic importance for global initiatives against poverty, and telcos; the World Bank wants financial inclusion of the poor and telcos seek profit. Merely mobile payment services are not sufficient for any of these objectives, and there is a joint interest in enabling mobile credit and saving services. It is widely recognized that successful adoption of mobile saving and credit services is dependent on a digital solution; it requires a transition from current cash based over-the-counter (OTC) solutions to future digital accounts (mobile wallets/mWallets). Firstly, this paper reviews previous research on MFS, secondly it summarizes the global industry picture for MFS today, and thirdly, we provide key learnings from the successful Easypaisa case in Pakistan. MFS can also be characterized as implementations in complex ecosystems with lots of tension and dependent on local circumstances. The unique Easypasia case we present is a further proof of the complex processes and events that moves a MFS implementation from one state to another. It also shows how Easypaisa's significant jump from cash-based to digital mWallet solutions was triggered by a governmental regulation on ID requirements for mobile subscriptions. The ecosystem approach and significance of local conditions is vital to be aware of when the industry turns to new aspects of MFS and when technologies such as blockchain may disrupt the current situation.
2021 IEEE International Mediterranean Conference on Communications and Networking (MeditCom), 2021
User experience, Social disruptiveness, Value impact, and Trust are fundamental dimensions to be ... more User experience, Social disruptiveness, Value impact, and Trust are fundamental dimensions to be considered for a disruptive technology as 5G promises to be. Indeed, while the race of 5G is moving towards the deployment all over the world, more and more opinion of citizens on this technology is demonstrating lack of awareness in terms of benefits (as well as risks) on 5G technology, and often this results in raising barriers and hindering the local deployment. This definitely impacts on development and business plans as well. To this extent, it plays a main role in how these four dimensions are defined, evaluated with the relevant stakeholders, prioritized and finally validated. This paper describes the on-going experience that the 5G-SOLUTONS project is performing with respect to the business validation of 5G technology, by adopting and improving a structured and holistic methodology, where the Social Acceptance of Technology (SAT) provides a conceptual framework for modelling social concerns related to technology acceptability. This novel approach overcomes limits of current methodologies that usually focus on users’ behaviour and acceptability on the user-experience side, without considering the systematic aspects of social impact.
The Nordic countries stand out as digital frontrunners in Europe as well as in a global perspecti... more The Nordic countries stand out as digital frontrunners in Europe as well as in a global perspective. However, smart city development in medium-sized municipalities in the Nordic region is less researched than large Nordic cities. Hence, the purpose of this paper is to study how medium- sized municipalities in the Nordic region are organized for smart city development, and how the development is influenced by contextual factors. Data has been collected through interviews of smart city and digitalization leaders in medium-sized municipalities in Denmark, Finland, Norway and Sweden, as well as secondary data in the form of strategy documents, statistics and reports. The analytical approach is multiple case study analysis where the selected case-municipalities are analyzed and compared in terms of understanding of the smart city concept, smart city governance, resources and collaboration. Our findings indicate that there are great variations in the maturity of smart city development in ...
An important part of a research project is the exploitation of the achieved results and the foste... more An important part of a research project is the exploitation of the achieved results and the fostering of innovation processes within the involved industrial partners. Typically, the exploitation activities are started late in the execution of a project. In this paper, an approach that starts with preparatory action for exploitation from the first day of a project and sees exploitation and technological development in an integrated way is presented. The approach has been implemented for a project that is choosing a very disruptive approach on technological layer. The experiences applying this approach are presented and compared to a less resource consuming approach for a project of similar size and complexity with less disruptive technological basis.
2015 6th International Conference on Information, Intelligence, Systems and Applications (IISA), 2015
End-to-End (E2E) differentiated services refer to content and application services delivered over... more End-to-End (E2E) differentiated services refer to content and application services delivered over Internet with differentiated grade of quality of service (QoS) involving multiple network and ecosystem actors. Such services represent a prospective way to assure QoS required by demanding customers, who cannot be satisfied with QoS delivered by the usual best effort Internet connectivity. This paper focuses on the service differentiation aspect. Using portfolio theory from finance, it develops an optimization model designed for selection of portfolio of such content and application services with varying degrees of QoS by risk adverse service provider under uncertainty about demand, generated by market of heterogeneous users. The model includes decisions about service offer, quality of services, pricing and network capacity expansion. QoS is here used as an objective measure of quality of experience (QoE) for services with E2E performance determining the user satisfaction degree. The risk/profit tradeoff is computed using the industry specific risk measure, which is the fraction of demand not satisfied under the required QoS. We present numerical analysis of the model and the results of the case study shows that introduction of E2E differentiated services can bring substantial benefits to ISP and demanding users, while preserving the quality of basic services.
An important part of a research project is the exploitation of the achieved results and the foste... more An important part of a research project is the exploitation of the achieved results and the fostering of innovation processes within the involved industrial partners. Typically, the exploitation activities are started late in the execution of a project. In this paper, an approach that starts with preparatory action for exploitation from the first day of a project and sees exploitation and technological development in an integrated way is presented. The approach has been implemented for a project that is choosing a very disruptive approach on technological layer. The experiences applying this approach are presented and compared to a less resource consuming approach for a project of similar size and complexity with less disruptive technological basis.
Internet of Things (IoT) and artificial intelligence (AI) technologies support digitalization and... more Internet of Things (IoT) and artificial intelligence (AI) technologies support digitalization and innovative services and products, as well as more cost-efficient production processes. New technologies alone are, however, not sufficient to succeed with digital innovations; there are both organizational and commercial challenges that must be overcome and a high degree of uncertainty for the stakeholders involved. Telenor Group is an international mobile telecommunication operator in Scandinavia and Asia and drives digitalization through technologies and open innovation and ecosystems. One learning experience from working with digital innovations is the Start IoT ecosystem concept that Telenor established for research and experimentation in Norway. The Start IoT concept is based on open innovation in clusters of industrial companies, public actors, and small business entrepreneurs. In this paper, we first describe ongoing digitalization and IoT/AI trends; then, we introduce business model and ecosystem theories to make sense of the empirical data from the Norwegian experimental business ecosystem; and finally, we discuss how the Start IoT concept from Norway can be transferred to Asian business units.
The Internet of things and artificial intelligence is held to be among the most important technol... more The Internet of things and artificial intelligence is held to be among the most important technology trends we are facing now. More and more physical devices with built-in internet connectivity will provide us with innovative digital solutions that simplify our everyday lives and the way we do business. Some estimates suggest that there will be nearly 30 billion units in the world in 2021 connected to internet within a wide range of industry sectors. Through artificial intelligence, computers can analyze large amounts of data generated from those devices connected to the network and find new and better solutions to problems previously unavailable. In Norway, an ecosystem is now being built around the Internet of the Things in the Trondheim region. Here education research and entrepreneurship takes place in an open collaboration between academia, business and government with NTNU, Telenor and Wireless Trondheim as the key players today. However, there are also challenges associated w...
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Papers by Per Nesse