... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the ... more ... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the mere occurrence of one incident, such as an IT shutdown, can exponentially increase the enterprise‟s risks…” (p.26). ... Beasley, M.; Bradford, M. and Pagach, D. (2004). Outsourcing? ...
bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su r... more bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Produced by the Research Support Team
This paper presents contemporary evidence of outsourcing practices of the Kenyan banking sector. ... more This paper presents contemporary evidence of outsourcing practices of the Kenyan banking sector. A questionnaire was sent to forty commercial banks operating in Kenya. Descriptive analysis results indicate that Automated Teller Machine (ATM) services are the most outsourced function in the sector, while customer account processing is the least outsourced function. Banks associate outsourcing activities with high reputational, operational, strategic and contractual risks. Outsourcing benefits highlighted are: Freeing of resources, cost reduction, access to specialised vendors, focus on core competence, flexibility and improved services. Results of logistic regression indicate that bank size measured as total asset is significantly associated with outsourcing decisions. Bank performance measured as Return on Assets and ratio of Non-Performing Loan (NPL) is not statistically associated with outsourcing decisions. Similarly, banks' wage bill and total operational expenses are not si...
... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the ... more ... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the mere occurrence of one incident, such as an IT shutdown, can exponentially increase the enterprise‟s risks…” (p.26). ... Beasley, M.; Bradford, M. and Pagach, D. (2004). Outsourcing? ...
World Bank Policy Research Working Paper Series, Vol, Oct 1, 2010
Abstract: Although Kenya's financial system is by far the largest and most developed in East... more Abstract: Although Kenya's financial system is by far the largest and most developed in East Africa and its stability has improved significantly over the past years, many challenges remain. This paper assesses the stability, efficiency, and outreach of Kenya's banking system, using aggregate, bank-level, and survey data. Banks' asset quality and liquidity positions have improved, making the system more resistant to shocks, and interest rate spreads have declined, in part due to reduction in the overhead costs of foreign banks. ...
World Bank Policy Research Working Paper Series, Vol, Oct 1, 2010
Abstract: Although Kenya's financial system is by far the largest and most developed in East... more Abstract: Although Kenya's financial system is by far the largest and most developed in East Africa and its stability has improved significantly over the past years, many challenges remain. This paper assesses the stability, efficiency, and outreach of Kenya's banking system, using aggregate, bank-level, and survey data. Banks' asset quality and liquidity positions have improved, making the system more resistant to shocks, and interest rate spreads have declined, in part due to reduction in the overhead costs of foreign banks. ...
... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the ... more ... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the mere occurrence of one incident, such as an IT shutdown, can exponentially increase the enterprise‟s risks…” (p.26). ... Beasley, M.; Bradford, M. and Pagach, D. (2004). Outsourcing? ...
bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su r... more bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Pu bl ic Di sc lo su re A ut ho riz ed Produced by the Research Support Team
This paper presents contemporary evidence of outsourcing practices of the Kenyan banking sector. ... more This paper presents contemporary evidence of outsourcing practices of the Kenyan banking sector. A questionnaire was sent to forty commercial banks operating in Kenya. Descriptive analysis results indicate that Automated Teller Machine (ATM) services are the most outsourced function in the sector, while customer account processing is the least outsourced function. Banks associate outsourcing activities with high reputational, operational, strategic and contractual risks. Outsourcing benefits highlighted are: Freeing of resources, cost reduction, access to specialised vendors, focus on core competence, flexibility and improved services. Results of logistic regression indicate that bank size measured as total asset is significantly associated with outsourcing decisions. Bank performance measured as Return on Assets and ratio of Non-Performing Loan (NPL) is not statistically associated with outsourcing decisions. Similarly, banks' wage bill and total operational expenses are not si...
... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the ... more ... Beasley, Bradford and Pagach (2004) summarise severity of outsourcing risks as follows: “the mere occurrence of one incident, such as an IT shutdown, can exponentially increase the enterprise‟s risks…” (p.26). ... Beasley, M.; Bradford, M. and Pagach, D. (2004). Outsourcing? ...
World Bank Policy Research Working Paper Series, Vol, Oct 1, 2010
Abstract: Although Kenya's financial system is by far the largest and most developed in East... more Abstract: Although Kenya's financial system is by far the largest and most developed in East Africa and its stability has improved significantly over the past years, many challenges remain. This paper assesses the stability, efficiency, and outreach of Kenya's banking system, using aggregate, bank-level, and survey data. Banks' asset quality and liquidity positions have improved, making the system more resistant to shocks, and interest rate spreads have declined, in part due to reduction in the overhead costs of foreign banks. ...
World Bank Policy Research Working Paper Series, Vol, Oct 1, 2010
Abstract: Although Kenya's financial system is by far the largest and most developed in East... more Abstract: Although Kenya's financial system is by far the largest and most developed in East Africa and its stability has improved significantly over the past years, many challenges remain. This paper assesses the stability, efficiency, and outreach of Kenya's banking system, using aggregate, bank-level, and survey data. Banks' asset quality and liquidity positions have improved, making the system more resistant to shocks, and interest rate spreads have declined, in part due to reduction in the overhead costs of foreign banks. ...
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Papers by Peter Gatere