Ahi Evran Üniversitesi Eğitim Fakültesi Dergisi, 2011
Bu çalışmanın amacı eğitsel arayüz olarak ele alınan bir bölüm web sitesinin kullanılabilirliğini... more Bu çalışmanın amacı eğitsel arayüz olarak ele alınan bir bölüm web sitesinin kullanılabilirliğinin farklı kullanılabilirlik yöntemleri ile test edilmesi ve mevcut kullanılabilirlik sorunlarının belirlenerek bunların çözümüne yönelik öneriler getirilmesidir. Araştırmanın çalışma grubu ilgili bölümün lisans düzeyindeki 4 öğrencisi ve yine ilgili bölümde lisansüstü öğrenim gören ve/veya çalışan 4’ü araştırma görevlisi biri öğretim üyesi olan 5 akademisyen olmak üzere toplamda 9 kişiden oluşmuştur. Çalışma, kullanıcıların web sitesinde otantik görevleri gerçekleştirme süreçlerine ilişkin performanslarının bilgisayarda kaydedilmesi ve iki katılımcının da göz hareketlerinin izlenmesi şeklinde desenlenmiştir. Çalışmanın geçerliliği için yöntem çeşitlemesi, güvenirliliği için ise araştırmacı çeşitlemesi yoluna gidilmiştir. Verilerin analizinde görev sürecine ve göz izleme yöntemine ilişkin kayıtlar incelenmiş, gözlemcilerin notları ile karşılaştırmalı olarak katılımcıların görevlerde zorlandığı ve tereddütte kaldığı hususlar, her bir görevde harcanan süre, tekrar edilen görevler, başarı ile tamamlanan görevler ve başarısızlıkla sonuçlanan görevler gruplar altında toplanarak tasnif edilmiştir. Elde edilen bulgulardan hem öğrenci hem de akademisyen grubu için kullanılabilirlik sorunları belirlenerek bunların çözümüne yönelik öneriler getirilmiştir.
The purpose of this study is to evaluate the usability of a university departmental web site as an educational interface by using different usability methods, and to determine usability problems of it to suggest solutions to these problems. The study group was consisted of 9 participants including 4 undergraduate students and 5 academicians, 4 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users and tracking eye movements of two participants in the department web site. Method triangulation method was used for validity of the study and investigator triangulation method was used for reliability of the study. In the data analysis, users’ recordings from the task performances and eye movements were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.
The purpose of this study is to evaluate the usability of a university departmental web site as a... more The purpose of this study is to evaluate the usability of a university departmental web site as an educational interface by using different usability methods, and to determine usability problems of it to suggest solutions to these problems. The study group was consisted of 9 ...
The purpose of this study is to determine usability problems of a university departmental web sit... more The purpose of this study is to determine usability problems of a university departmental web site by authentic users and authentic tasks and also to suggest solutions to these problems.
The study group consisted of 9 participants including 4 undergraduate students and 5 academicians (4 research assistants who are graduate students and one instructor). Study is designed by recording the process of authentic task performance of authentic users in departmental web site and analyzing these records. Seven participants’ task performance processes were recorded on computer by Captivate program as a video feed including mouse clicks and timeline. In addition, two participants’ task performance processes and eye movements during this process were recorded by an eye tracking machine. In the data analysis, recordings from task process were analyzed and the issues for which users had difficulties with, the issues which users hesitated while performing, the time spent on each task, repeated tasks, successful and unsuccessful tasks were discovered comparatively with observer notes. Also eye tracking data were analyzed according to number of fixation and fixation length data on area of interest regions. Usability problems are determined based on the findings, and solutions to these problems are suggested.
Bu çalışmanın amacı bir bölüm web sitesini ele alarak kullanılabilirliğinin değerlendirilmesi ve ... more Bu çalışmanın amacı bir bölüm web sitesini ele alarak kullanılabilirliğinin değerlendirilmesi ve mevcut kullanılabilirlik sorunlarının belirlenerek bunların çözümüne yönelik öneriler getirilmesidir. Araştırmanın çalışma grubu bölümün lisans düzeyindeki 3 öğrencisi ve yine bölümde lisansüstü öğrenim gören ve/veya çalışan 3‘ü araştırma görevlisi biri öğretim üyesi olan 4 akademisyen olmak üzere toplamda 7 kişiden oluşmuştur. Çalışma otantik kullanıcı kitlesi ile web sitesinde otantik görevlerin gerçekleştirilmesi sürecinin kaydedilerek analiz edilmesi şeklinde desenlenmiştir. Verilerin analizinde görev sürecine ilişkin kayıtlar incelenmiş, gözlemcilerin notları ile karşılaştırmalı olarak katılımcıların görevlerde zorlandığı noktalar, tereddütte kaldığı noktalar, her bir görevde harcanan süre, tekrar edilen görevler, başarı ile tamamlanan görevler ve başarısızlıkla sonuçlanan görevler gruplar altında toplanarak tasnif edilmiştir. Elde edilen bulgulardan hem öğrenci hem de akademisyen grubu için kullanılabilirlik sorunları belirlenerek bunların çözümüne yönelik öneriler getirilmiştir.
The purpose of this study was to evaluate the usability and usability problems of a university departmental web site and also to suggest solutions to these problems, by using authentic users and authentic tasks. The study group was consisted of 7 participants including 3 undergraduate students and 4 academicians, 3 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users in the department web site and by analyzing these records. In the data analysis, recordings from the task performances were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.
Ahi Evran Üniversitesi Eğitim Fakültesi Dergisi, 2011
Bu çalışmanın amacı eğitsel arayüz olarak ele alınan bir bölüm web sitesinin kullanılabilirliğini... more Bu çalışmanın amacı eğitsel arayüz olarak ele alınan bir bölüm web sitesinin kullanılabilirliğinin farklı kullanılabilirlik yöntemleri ile test edilmesi ve mevcut kullanılabilirlik sorunlarının belirlenerek bunların çözümüne yönelik öneriler getirilmesidir. Araştırmanın çalışma grubu ilgili bölümün lisans düzeyindeki 4 öğrencisi ve yine ilgili bölümde lisansüstü öğrenim gören ve/veya çalışan 4’ü araştırma görevlisi biri öğretim üyesi olan 5 akademisyen olmak üzere toplamda 9 kişiden oluşmuştur. Çalışma, kullanıcıların web sitesinde otantik görevleri gerçekleştirme süreçlerine ilişkin performanslarının bilgisayarda kaydedilmesi ve iki katılımcının da göz hareketlerinin izlenmesi şeklinde desenlenmiştir. Çalışmanın geçerliliği için yöntem çeşitlemesi, güvenirliliği için ise araştırmacı çeşitlemesi yoluna gidilmiştir. Verilerin analizinde görev sürecine ve göz izleme yöntemine ilişkin kayıtlar incelenmiş, gözlemcilerin notları ile karşılaştırmalı olarak katılımcıların görevlerde zorlandığı ve tereddütte kaldığı hususlar, her bir görevde harcanan süre, tekrar edilen görevler, başarı ile tamamlanan görevler ve başarısızlıkla sonuçlanan görevler gruplar altında toplanarak tasnif edilmiştir. Elde edilen bulgulardan hem öğrenci hem de akademisyen grubu için kullanılabilirlik sorunları belirlenerek bunların çözümüne yönelik öneriler getirilmiştir.
The purpose of this study is to evaluate the usability of a university departmental web site as an educational interface by using different usability methods, and to determine usability problems of it to suggest solutions to these problems. The study group was consisted of 9 participants including 4 undergraduate students and 5 academicians, 4 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users and tracking eye movements of two participants in the department web site. Method triangulation method was used for validity of the study and investigator triangulation method was used for reliability of the study. In the data analysis, users’ recordings from the task performances and eye movements were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.
The purpose of this study is to evaluate the usability of a university departmental web site as a... more The purpose of this study is to evaluate the usability of a university departmental web site as an educational interface by using different usability methods, and to determine usability problems of it to suggest solutions to these problems. The study group was consisted of 9 ...
The purpose of this study is to determine usability problems of a university departmental web sit... more The purpose of this study is to determine usability problems of a university departmental web site by authentic users and authentic tasks and also to suggest solutions to these problems.
The study group consisted of 9 participants including 4 undergraduate students and 5 academicians (4 research assistants who are graduate students and one instructor). Study is designed by recording the process of authentic task performance of authentic users in departmental web site and analyzing these records. Seven participants’ task performance processes were recorded on computer by Captivate program as a video feed including mouse clicks and timeline. In addition, two participants’ task performance processes and eye movements during this process were recorded by an eye tracking machine. In the data analysis, recordings from task process were analyzed and the issues for which users had difficulties with, the issues which users hesitated while performing, the time spent on each task, repeated tasks, successful and unsuccessful tasks were discovered comparatively with observer notes. Also eye tracking data were analyzed according to number of fixation and fixation length data on area of interest regions. Usability problems are determined based on the findings, and solutions to these problems are suggested.
Bu çalışmanın amacı bir bölüm web sitesini ele alarak kullanılabilirliğinin değerlendirilmesi ve ... more Bu çalışmanın amacı bir bölüm web sitesini ele alarak kullanılabilirliğinin değerlendirilmesi ve mevcut kullanılabilirlik sorunlarının belirlenerek bunların çözümüne yönelik öneriler getirilmesidir. Araştırmanın çalışma grubu bölümün lisans düzeyindeki 3 öğrencisi ve yine bölümde lisansüstü öğrenim gören ve/veya çalışan 3‘ü araştırma görevlisi biri öğretim üyesi olan 4 akademisyen olmak üzere toplamda 7 kişiden oluşmuştur. Çalışma otantik kullanıcı kitlesi ile web sitesinde otantik görevlerin gerçekleştirilmesi sürecinin kaydedilerek analiz edilmesi şeklinde desenlenmiştir. Verilerin analizinde görev sürecine ilişkin kayıtlar incelenmiş, gözlemcilerin notları ile karşılaştırmalı olarak katılımcıların görevlerde zorlandığı noktalar, tereddütte kaldığı noktalar, her bir görevde harcanan süre, tekrar edilen görevler, başarı ile tamamlanan görevler ve başarısızlıkla sonuçlanan görevler gruplar altında toplanarak tasnif edilmiştir. Elde edilen bulgulardan hem öğrenci hem de akademisyen grubu için kullanılabilirlik sorunları belirlenerek bunların çözümüne yönelik öneriler getirilmiştir.
The purpose of this study was to evaluate the usability and usability problems of a university departmental web site and also to suggest solutions to these problems, by using authentic users and authentic tasks. The study group was consisted of 7 participants including 3 undergraduate students and 4 academicians, 3 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users in the department web site and by analyzing these records. In the data analysis, recordings from the task performances were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.
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The purpose of this study is to evaluate the usability of a university departmental web site as an educational interface by using different usability methods, and to determine usability problems of it to suggest solutions to these problems. The study group was consisted of 9 participants including 4 undergraduate students and 5 academicians, 4 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users and tracking eye movements of two participants in the department web site. Method triangulation method was used for validity of the study and investigator triangulation method was used for reliability of the study. In the data analysis, users’ recordings from the task performances and eye movements were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.
The study group consisted of 9 participants including 4 undergraduate students and 5 academicians (4 research assistants who are graduate students and one instructor). Study is designed by recording the process of authentic task performance of authentic users in departmental web site and analyzing these records. Seven participants’ task performance processes were recorded on computer by Captivate program as a video feed including mouse clicks and timeline. In addition, two participants’ task performance processes and eye movements during this process were recorded by an eye tracking machine. In the data analysis, recordings from task process were analyzed and the issues for which users had difficulties with, the issues which users hesitated while performing, the time spent on each task, repeated tasks, successful and unsuccessful tasks were discovered comparatively with observer notes. Also eye tracking data were analyzed according to number of fixation and fixation length data on area of interest regions. Usability problems are determined based on the findings, and solutions to these problems are suggested.
The purpose of this study was to evaluate the usability and usability problems of a university departmental web site and also to suggest solutions to these problems, by using authentic users and authentic tasks. The study group was consisted of 7 participants including 3 undergraduate students and 4 academicians, 3 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users in the department web site and by analyzing these records. In the data analysis, recordings from the task performances were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.
The purpose of this study is to evaluate the usability of a university departmental web site as an educational interface by using different usability methods, and to determine usability problems of it to suggest solutions to these problems. The study group was consisted of 9 participants including 4 undergraduate students and 5 academicians, 4 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users and tracking eye movements of two participants in the department web site. Method triangulation method was used for validity of the study and investigator triangulation method was used for reliability of the study. In the data analysis, users’ recordings from the task performances and eye movements were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.
The study group consisted of 9 participants including 4 undergraduate students and 5 academicians (4 research assistants who are graduate students and one instructor). Study is designed by recording the process of authentic task performance of authentic users in departmental web site and analyzing these records. Seven participants’ task performance processes were recorded on computer by Captivate program as a video feed including mouse clicks and timeline. In addition, two participants’ task performance processes and eye movements during this process were recorded by an eye tracking machine. In the data analysis, recordings from task process were analyzed and the issues for which users had difficulties with, the issues which users hesitated while performing, the time spent on each task, repeated tasks, successful and unsuccessful tasks were discovered comparatively with observer notes. Also eye tracking data were analyzed according to number of fixation and fixation length data on area of interest regions. Usability problems are determined based on the findings, and solutions to these problems are suggested.
The purpose of this study was to evaluate the usability and usability problems of a university departmental web site and also to suggest solutions to these problems, by using authentic users and authentic tasks. The study group was consisted of 7 participants including 3 undergraduate students and 4 academicians, 3 of whom were research assistants/graduate students, and one of whom was an instructor. Study was designed by recording the process of authentic task performance of authentic users in the department web site and by analyzing these records. In the data analysis, recordings from the task performances were analyzed and the issues for which users had difficulties with, the issues which users hesitated with while performing, the time spent on each task, repeated tasks, successful tasks and unsuccessful tasks were discovered comparatively with the observer notes. Usability problems were determined and solutions to these problems were suggested.