Journal of Business and Technical Communication, 2010
... This approach can help us achieve a better understanding of the social functions of language ... more ... This approach can help us achieve a better understanding of the social functions of language at call centers. Method ... (C) C: 哦 , 是 这 样 子 啊 …… C: Oh, I see ... Providing help (CSR) CSR: 对 不 起 , 先 生 , 是 10086 。 ... My phone ... those who call m e often complain ... they ...
Journal of Business and Technical Communication, 2010
... This approach can help us achieve a better understanding of the social functions of language ... more ... This approach can help us achieve a better understanding of the social functions of language at call centers. Method ... (C) C: 哦 , 是 这 样 子 啊 …… C: Oh, I see ... Providing help (CSR) CSR: 对 不 起 , 先 生 , 是 10086 。 ... My phone ... those who call m e often complain ... they ...
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