OFX レビュー

cross border USD to AUD transfer from UK to Australia fully processed within 10 hours (similar time frame as always), excellent rate very close to prevailing Bloomberg spot rate. Smart, friendly and efficient team on call for any escalation (never required mind you). A fan for over ten years, first time commenting/reviewing.

体験日: 2024年10月29日

Arushi Kukreti | Client Manager – Consumer

Arushi was very helpful & once she knew of my pending transaction was proactive and along with her colleagues delivered a really great outcome with an excellent exchange rate
Money transferred and hit the overseas a/c on time and transaction was completed
Strongly recommend OFX and Arushi in particular

体験日: 2024年10月04日

Great exchange rate, simple and clearly explained steps to execute the trade and all done within 24 hours.

体験日: 2024年10月28日

shows a very attractive rate on the homepage, then you make an account and they are worse than competitors. then they cold call you and you tell them it’s misleading and they say it was a market fluctuation, yeah right in two minutes. gaslighting customers, lying, not trust worthy.

Even in their reply they admit it’s misleading, displaying the live market rate in THEIR Calculator tool is MISLEADING. which is a rate you’ll never get no matter how much you transfer. XE and Transferwise offer way better rates. thanks for wasting my time

体験日: 2024年10月30日

OFX went above and beyond to help us with an issue we had with funds that had been sent to China even though this was not something they needed to be involved in.
Without exception, every single person I spoke to over a 4week period was extremely helpful, kind and quick to respond whether by email or in person.

体験日: 2024年10月22日

Fast, easy and reliable service.
Would be good to see the transaction cost earlier when selecting the funds to be transferred

体験日: 2024年10月04日

Absolutely impossible customer service. I don't know if this company actually wants business--it's baffling to me. I have lots of money to move worldwide. I went through all of their verification procedures, none of it worked, even though I followed the email instructions. Called a few times for help and that ended up taking at a least a couple of hours. Overall, I've been doing this for almost two weeks. I sent the verification documents like they asked (they sent me an email for that), and then I just kept getting emails saying to complete one more step. I would avoid this company if you are serious about international money transfers. I asked them multiple times for help and got nowhere. By the way, OFX, if you actually read this, do not contact me. Your email has been blocked.

体験日: 2024年10月29日

I have had an account with this company now for about 9/10 years and in every case the transfers went through seamlessly. I only had to call customer service twice - one to confirm their name change and the other for an IT glitch. In both cases the 24 hr customer service was really excellent - issue re glitch resolved immediately. I don't do huge transfers or trades like others, but I do absolutely trust them for reliable, honest and speedy transfers to family members for birthdays etc.

体験日: 2024年10月17日

The process could not be easier. Transferred from GBP to NZD, and the rate we received was significantly better than the bank, and the speed and ease of doing it was first class.

体験日: 2024年10月23日

I've used OFX for several years now, and they have always executed fast bank transfers with the best exchange rates I can find on the net. I definitely recommend them.

体験日: 2024年10月14日

Been using NZFX/OFX for years. Always easy and relatively quick. Keep up the good work.

体験日: 2024年10月15日

Every person spoken to at OFX provided exemplary customer support, I am blown away with the customer service. Five stars every time. My problems were resolved in the most helpful manner. Congratulations to all of you!

体験日: 2024年10月17日

Simple easy to use online. Prompt service and good communication about delivery of funds.

体験日: 2024年10月25日

When I needed help for a minor problem( my fault), it was dealt with smoothly and understanding. Overall I have never had anything but straight forward transactions.

体験日: 2024年10月17日

I have used OFX on quite a few occasions and their exchange rates are impossible to beat, even on small spot deals like this last one (only £405). They are also able to provide 24 hour assistance, which for me, on this occasion was needed as I hadn't used the platform for a while. AAA+ from a very satisfied client - don't pay Big Bank rates for your Forex needs.

体験日: 2024年10月08日

You loose 1.8% of your money if you use OFX instead of e.g. western Union or Panda Remittance. On top of that the recipient will not get what stated since an intermediate bank will charge another 0.15%. When you cancel a deal even though it's their fault you most likely will loose more money because of the reverse exchange rate they will then impose on you. There are much better providers out there. Don't use OFX

体験日: 2024年10月24日

I always check the best rates before transferring funds and OFX is usually up near the top. They are quick, efficient safe and reliable

体験日: 2024年10月16日

I have had multiple transactions through OFX, all have been handled very professionally, without issue.
I only use OFX for all of my international business.

体験日: 2024年10月16日

Excellent service. I like it that you keep me informed how the transaction is progressing.

体験日: 2024年10月24日

The process thru Computershare was abominable but once the transaction cleared that mess your company processed everything smoothly despite a lack of a reference number that could not be processed by Computershare

体験日: 2024年10月23日