FAQ
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What is Payhip?
Payhip is an e-commerce platform that enables anyone to sell digital products, courses and memberships directly to their fans and followers.
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How can my customers pay?
We currently support Paypal and Stripe. So your customers can use their Paypal account or their card to purchase.
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Are my digital products safe with Payhip?
Your files are safe with us, we have stringent security in place so that your customers will only get your digital products only if they have paid for them. In addition, the download link will expire and can not be used by anyone else.
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How secure is Payhip?
Payhip is secure. We don't store card details - all payments are handled by Paypal and Stripe.
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How much do you charge for this service?
For more a detailed list of our pricing information, please see this page.
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What file formats do you support?
We support ALL file formats. This includes audio files, video files, text files and any file with any extension.
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What about courses?
We have full support for creating and selling courses Learn more here.
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Can I sell subscriptions or memberships?
You certainly can! Learn more here.
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Can I sell on Payhip if I sell on other platforms like Amazon?
Yes. You can sell on Payhip even if you sell your digital products elsewhere. Payhip is here to help you market your digital products better.
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Can I sell other digital downloads on Payhip?
Yes. You can also sell music, fonts, comics, sewing patterns and many other digital items on Payhip.
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How do I notify you of copyright infringement?
If you are a copyright owner and believe that a seller on Payhip has infringed upon your copyrights please contact us: copyright@payhip.com.
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How can I contact you?
Just shoot us an email at contact@payhip.com or reach out to us on Twitter.
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