Purpose The purpose of studying the impact of artificial intelligence text generators (AITGs) on ... more Purpose The purpose of studying the impact of artificial intelligence text generators (AITGs) on libraries is to examine the effect of AITGs on the library landscape, including the services offered, the resources provided and the roles of library staff. Design/methodology/approach The current study examined how AITGs impact libraries. The researcher was able to comprehend the problem by critically analyzing and reviewing the pertinent published works, such as books, journals and articles. Findings This study concludes AITGs can assist libraries in streamlining operations, enhancing services and making collections more accessible. It is vital to highlight that AITGs are not intended to dissuade its users from visiting physical libraries or to replace them with virtual ones. Instead, they are a tool that can improve and supplement the services and resources provided by virtual libraries. Originality/value The study’s observations add to the corpus of information on AITGs in libraries ...
International Journal of Advance Research and Innovative Ideas in Education, 2018
An entrepreneur is an individual made by self. Entrepreneur along with building and developing se... more An entrepreneur is an individual made by self. Entrepreneur along with building and developing self also inspires many potential entrepreneurs. An entrepreneur acts as a galvanizing element by protecting the idea through risk taking and continuous learning. An entrepreneur also acts a galvanizing element by inspiring those entrepreneurs within the realm of possibilities of entrepreneurship by dint of whom the difficult tasks appear to be a simple cakewalk. An entrepreneur is not a wheeler dealer but an inspirer who creates need, job, product, service, idea, technology, it further builds confidence, exploits opportunities with quality of ethics by replacing risk taking. The traits borne by entrepreneur need not be god gifted only, it can also be by virtue of series of observations and absorptions. Entrepreneurs play the role of change agent, the force that initiates an idea and implements material progress. During the journey of entrepreneurship an entrepreneur undergoes little vulne...
Two-Day National Conference on Role of MSMEs in Inclusive Growth and Sustainable Economic Development of India Issues and Challenges Role of MSMEs in Inclusive Growth and Sustainable Economic Development of India Issues and Challenges 10th & 11th February2020, 2020
The education goals and developmental goals of a nation are met by dedicated and competent teache... more The education goals and developmental goals of a nation are met by dedicated and competent teachers. Unfortunately teachers have become puppets of the system. The high expectations of students, parents and society on the whole are diluting the core duty of a teacher. The education system needs to grease the wheels rather abandoning to rust. All changes are not beneficial similar is the change of research activity in the teaching profession. Research definitely compliments teaching but not necessarily to every teacher. Research seems like a cliché, lamentably true. There is an urgent need to facilitate teacher instead being demanding. There is a desperation and pressure of research publication among academicians instigated by institutions. The higher education is facing unprecedented challenges and need adaptation with the major challenge of the pandemic, COVID-19. The NEP has brought tremendous changes in the system of higher education aiming to improve. One of the core objectives of the policy is about generating and sharing ideas. On the contrary, quality research in India principally hinges on doctoral research work (leading to the award of doctorate credentials) produced by the universities that follow UGC regulations.
International e-Conference on “Managing Business in Turbulent Times” Organized by: University Institute of Management Sciences, Panjab University Chandigarh November 6, 2020
The pandemic wave of COVID-19 has called for a world emergency. Pandemic has made many teachers l... more The pandemic wave of COVID-19 has called for a world emergency. Pandemic has made many teachers lose their jobs while educational institutions either went bankrupt or were shut down. Academicians yield professional growth through research that contributes to knowledge and industry. Time and fund always remained a constraint to research obligations for academicians. Smart businesses have come up with ideas that would target two birds with one stone. First surviving in the market during crisis and second serving the needs of teaching professionals. The purpose of the paper is to identify the new opportunities for development and growth created by the pandemic in the education industry. This paper is literature based on analyzing the use of limited resources yielding professional growth and survival of business during a crisis. The paper concludes the essentiality of preparedness for future pandemics and needs for placidity during a pandemic crisis.
The Role of Management Practices in Business Sustainability in as Era of Technology Disruption E-CONFERENCE-2020
Teacher stress is inevitable in the education industry. Stressors causing stress are dynamic in n... more Teacher stress is inevitable in the education industry. Stressors causing stress are dynamic in nature. These stressors could be visible or invisible. Visible stressors are directly job-related whereas invisible stressors termed as camouflaged stress are specifically related to the teacher. Work-related stressors have been exhaustively listed in ample previous research works but the impact of VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world needs an emphasis on the study of teacher stress. Dealing with teacher stress is although a challenge but is quintessential for well being of a teacher. Earlier studies suggested stress coping strategies that need extra time and sources like, exercise, nutritional diets, sleep patterns, meditation, yoga, time management and alike. This paper aims to study the mindset as a stress-coping strategy. The root cause of stress is mind thus it should be dealt at the mental level. The human mind can be classified into two viz rational mind and emotional mind. The intensity of emotions decides the level of domination by the emotional mind over the rational mind. Striking the right balance between the two minds paves way for coping stress. The paper concludes that stressors causing stress should be understood, acknowledged and dealt appropriately. Varied emotions behind the stressors that may be either related or unrelated should be sorted and acknowledged rather putting a facade of bravery. The art to deal stress is to understand the emotional mind and not become a social chameleon deceiving self and others. This study suggests further research on the unidentified stressors causing camouflaged stress.
GEC'S INTERNATIONAL JOURNAL of Innovation Technology and Management, 2019
The digital revolution has transformed the way companies interact with customers, creating an env... more The digital revolution has transformed the way companies interact with customers, creating an environment where marketing, information and technology must work together. Many of the retailers and industrial giants have step ahead in adopting digital podiums for delivering satisfied experience to the customers. As a known fact this digi-revolution has upgraded with smart phones, customers are relying mostly on these digital gadgets for comparing various products in different angles from one company to another with their changing nature in expectations towards a product/service that they want to consume. In this context, the Indian Insurance companies also initiated to transform themselves in to digital forms (products and services) which have become a hard task for the existing insurance employees to attract customers with digital explanation of their products/ services. The present study is aimed to identify the challenges of an insurance agent with the digital transformation of Insurance industry in India. A Sample of 120 life insurance agents of selected private life insurance companies were selected to conduct survey and analyse their opinions. The results of the study orate that as the customers are becoming digital reviewers, the insurance agents need to attend more efficient training programs in explaining the benefits of insurance products digitally.
The term minority is used variously to denote groups which are in splinter. In the Indian context... more The term minority is used variously to denote groups which are in splinter. In the Indian context often the term minority is referred to limited five to six communities. However there is no clarity of the nomenclature in the constitution as well. Irrespective of the proportionate share in the population few communities are treated as minority groups. The world is passing through a tremendous boom computer and information technology. In recent times, electronics media has become a powerful tool bearing a furtherance of education and Knowledge. In this era of technological development minorities in India are still struggling for basic amenities, thus every effort is a stepping stone leading to the development of the nation. Development is not always by wealth or income or education, it can be in myriad ways. This research paper is a study on the role played by Muslim educational social and cultural organization (Mesco) for the up liftment of Muslim minorities in the city of Hyderabad.
GEC’s International Journal of Innovation Technology and Management, 2019
Human resource management is the heart of every organization. The desired result in a career of a... more Human resource management is the heart of every organization. The desired result in a career of an individual is referred as career development. The arrival of digital revolution not only looks dazzling with the way things are done fast and accurate but it also frightens with the lethal effects of downsizing and jobless economies. The fact being manpower can be reduced but can never be replaced should be understood. This paper aims at studying the effect of digital age on career development in MESCO GROUP OF SCHOOLS, Hyderabad only. The reason for selecting the teaching staff is mainly the flooding online courses attracting the generation Y to trim away the concept of physical schools to virtual schools. A teacher can leverage its key resources through digitization. Questionnaire method is used to collect data from the teaching staff. The results established that the teaching staff agrees they lack skills in the digital age and are willing to develop a career as the need of the hour but constraints of money and time do not allow career development among them and teaching staff is expecting a support from the management which will benefit the staff and management both.
The role of society, culture and sub-culture plays a vital role in lifestyles. Indian culture bei... more The role of society, culture and sub-culture plays a vital role in lifestyles. Indian culture being rich and diverse is different from the other cultures whether it's American or European or gulf. Research on the expatriate's issues related to work/organization or environmental influences in new working place has been done yet a little research is done on the issues related to returning expatriates. The returning expats goes through a series of changes, challenges, discomfort and dilemma while accepting the fact of parting with one culture eventually ending up in following an innovative mixed culture. This paper considers the city of pearls, Hyderabad as the product of complex interactions and interventions by a wide range of individuals from different lifestyle patterns. The sample revealed the fact that maximum expats returning are from gulf nations rather the western nations probably gulf being more of conservative economies. The incongruity of lifestyle faced by the returning crowd of NRI' though is melancholy for the expats but definitely created gaps and opened new markets having potential customers in the Hyderabad city.
A holistic perspective of management, . ISBN No. 81-89035-81-85, 2017
Customer experience (CX) also known as consumer experience is the perception a customer has after... more Customer experience (CX) also known as consumer experience is the perception a customer has after interaction with a company, brand, product or service. when a customer is engaging itself with a company or product or brand or service, it stimulates to all sensory, emotional, rational and physical aspects of the customer which stays at the back of the head as an unforgettable experience/memory, in the race to capture the hearts and minds of customers, organizations strive to differentiate their processes and products through innovation altogether neglecting the CX innovation. CXM is not a mere belief or zeal but a discipline formulated as a strategy after identifying the customer expectations. Great customer experiences exist in the gap understood between knowing the customer and anticipating the needs of the customer. CX is a perfect mix of employee experience, customer expectations, innovation and a fool proof strategy. The customer expectations and standards are reshaped framing a strategy that exceeds the customer expectation through innovation. This research paper aims at a study on customer experience understood as an extension of customer service by organizations. It studies the misconception, process, challenges, and methods to overcome the same challenges. For the data presentation, descriptive methodology has been used.
EPRA International Journal of Economic and Business Review, 2018
Human resource management have been dealing in the employee motivation,
training, development, em... more Human resource management have been dealing in the employee motivation, training, development, employee safety and wellness and many similar strategic policies to manage and maintain a healthy work culture and environment. Employee engagement is the ability of the organization in involving the employee with the organization in such a manner that the employee commits and dedicates himself/herself to the organization and brings zeal within every time he comes to the work place. Employee engagement is less studied and discussed upon. Even if it is studied or explored, it would be only for consulting firms or humongous MNC’ and not educational institutions which form the radical of development or for that matter the beginning of any technologically advanced business empire either started by a qualified entrepreneur or has hired qualified team of managers and team leaders. Institutes often assume achievement of customer satisfaction through employee satisfaction and employee satisfaction is again misunderstood as satisfaction of personal needs of employees only. This paper is an empirical study on the employee engagement with a focus on the teaching staff who are in direct contact with the customer i.e. the students and knows the microscopic detail of the target customer. Employee engagement being a two way communication and commitment among the organization and the employees working there in should be based on belief, conviction, honesty, sincerity, and solidarity. The study aims at identifying the level of employee engagement in educational institutions with a view for the improved business outcomes, further to know whether the actions taken by organization are consistent with the values of the teaching staff. During the survey appropriate ratios of male and female samples were covered. The results displayed that the teaching staff desires to learn for self and for the customer i.e. the student and also yearns to be engaged in management but management is not cooperative enough for the development of teaching staff and also to cope the millennial generation as the current generation is popularly known with students of high level intelligent quotient (IQ) and multifarious attitudes. It is further found out that though management is willing to know about the needs the student but not the teaching staff
MERC Global’s International Journal of Management , 2019
Teaching is considered as the parent of all professions. Teaching demands an abundance of patienc... more Teaching is considered as the parent of all professions. Teaching demands an abundance of patience, passion, care, understanding, vision, courage, power, stamina and responsibility bearing. This study aims to determine such reasons that cause stress among the teaching staff but remain unidentified. This camouflaged stress have factors like tailored lectures, student behaviour, improper lunch breaks, the sacrifice of evenings and weekends, media created attitudes among students, the Government created policies, untimely faculty development program, etc., thus these seem to be part and parcel of the job but when ignored for a longer time period can have negative shades on the health and well-being of the teacher. The study reveals that those teachers who recognise these factors deal very well and succeed in their career and could balance both work life and professional life, but those who fail to identify the same, suffer from stress eventually depression, forcing the individual to either quit the job or spoil the health.
“GEC’s International Journal of Innovation Technology and Management” , 2019
Human resource management is the heart of every organization. The desired result in a career of a... more Human resource management is the heart of every organization. The desired result in a career of an individual is referred as career development. The arrival of digital revolution not only looks dazzling with the way things are done fast and accurate but it also frightens with the lethal effects of downsizing and jobless economies. The fact being manpower can be reduced but can never be replaced should be understood. This paper aims at studying the effect of digital age on career development in MESCO GROUP OF SCHOOLS, Hyderabad only. The reason for selecting the teaching staff is mainly the flooding online courses attracting the generation Y to trim away the concept of physical schools to virtual schools. A teacher can leverage its key resources through digitization. Questionnaire method is used to collect data from the teaching staff. The results established that the teaching staff agrees they lack skills in the digital age and are willing to develop a career as the need of the hour but constraints of money and time do not allow career development among them and teaching staff is expecting a support from the management which will benefit the staff and management both.
An entrepreneur is an individual made by self. Entrepreneur along with building and developing se... more An entrepreneur is an individual made by self. Entrepreneur along with building and developing self also inspires many potential entrepreneurs. An entrepreneur acts as a galvanizing element by protecting the idea through risk taking and continuous learning. An entrepreneur also acts a galvanizing element by inspiring those entrepreneurs within the realm of possibilities of entrepreneurship by dint of whom the difficult tasks appear to be a simple cakewalk. An entrepreneur is not a wheeler dealer but an inspirer who creates need, job, product, service, idea, technology, it further builds confidence, exploits opportunities with quality of ethics by replacing risk taking. The traits borne by entrepreneur need not be god gifted only, it can also be by virtue of series of observations and absorptions. Entrepreneurs play the role of change agent, the force that initiates an idea and implements material progress. During the journey of entrepreneurship an entrepreneur undergoes little vulnerability that can be dealt and overcome making room for achievements and acting as grappling hooks.
MSMEs are playing a very crucial role in providing employment to the potential entrepreneurs. It ... more MSMEs are playing a very crucial role in providing employment to the potential entrepreneurs. It is also contributing in the overall economic development and social prosperity. However an entrepreneur often acts as a galvanizing element in an economy. Entrepreneurs protect the business idea through risk bearing and constant learning, in the process stress is inevitable. Stress mindset is conceptualized as the extent to which an individual holds the mindset that stress has enhancing consequences for various stress-related outcomes or holds the mindset that stress has debilitating consequences for outcomes such as performance and productivity, health and well-being, and learning and growth. A right stress mindset of an entrepreneur builds confidence, exploits right opportunities along with right ethical values. This study aims at understanding the changing stress mindset among entrepreneurs with special reference to MSME in India leading towards a sustainable economic development.
Blessings and afflictions are integral elements in every individual lives. Individuals celebrate ... more Blessings and afflictions are integral elements in every individual lives. Individuals celebrate blessing but not all can cope an affliction. Afflictions generate stress. Emotional contusions of everyday life can bring about a torrent of chronic stress. Often when stress max out then no coping strategy could be of help eventually resulting in trauma. Not all stressors result in trauma but unattended series would definitely. There is impairment among individuals if stress coping strategies are not adopted at the right time emanating a negative impact. This paper aims to study the origin of stress, its expansion in varied disciplines and typology. The paper attempts to understand the concept of stress initially on a Global level scaling down to Asian level and finally in an Indian perspective considering it in related occupations and in specific to teacher stress for the reason that teachers strengthen the nations providing professionals, entrepreneurs, leaders and many more.
International Researchers Journal S.R.S publications and distributions, 2020
Spread of novel coronavirus pandemic in the year 2020 is a threat to both public health and occup... more Spread of novel coronavirus pandemic in the year 2020 is a threat to both public health and occupational health. The current scenario of heavy technological dominance and synergy as mantra of life has problematized control on the pandemic. This paper aims to study the meaning of pandemic. Further its relation to academics causing stress among teachers. History reveals whenever a pandemic attacks, by and large the importance is towards medical assistance and safety of the people. However despite lockdown and social distancing as measures to control spread of this pandemic i.e., Novel coronavirus, work from home continues. Information and communication technology (ICT) has made work from home feasible to many professions, one among such is teaching profession. Pandemic has become an added stressor to teacher stress with a need for appropriate preparedness in future. This study concludes need of a planned preparation during pandemic crisis adhering to ethical and legal implications for plausibility of smooth functioning of academic sessions. Optimum utilization of information and communication technology (ICT) and innovative teaching methods can facilitate the education industry.
Purpose The purpose of studying the impact of artificial intelligence text generators (AITGs) on ... more Purpose The purpose of studying the impact of artificial intelligence text generators (AITGs) on libraries is to examine the effect of AITGs on the library landscape, including the services offered, the resources provided and the roles of library staff. Design/methodology/approach The current study examined how AITGs impact libraries. The researcher was able to comprehend the problem by critically analyzing and reviewing the pertinent published works, such as books, journals and articles. Findings This study concludes AITGs can assist libraries in streamlining operations, enhancing services and making collections more accessible. It is vital to highlight that AITGs are not intended to dissuade its users from visiting physical libraries or to replace them with virtual ones. Instead, they are a tool that can improve and supplement the services and resources provided by virtual libraries. Originality/value The study’s observations add to the corpus of information on AITGs in libraries ...
International Journal of Advance Research and Innovative Ideas in Education, 2018
An entrepreneur is an individual made by self. Entrepreneur along with building and developing se... more An entrepreneur is an individual made by self. Entrepreneur along with building and developing self also inspires many potential entrepreneurs. An entrepreneur acts as a galvanizing element by protecting the idea through risk taking and continuous learning. An entrepreneur also acts a galvanizing element by inspiring those entrepreneurs within the realm of possibilities of entrepreneurship by dint of whom the difficult tasks appear to be a simple cakewalk. An entrepreneur is not a wheeler dealer but an inspirer who creates need, job, product, service, idea, technology, it further builds confidence, exploits opportunities with quality of ethics by replacing risk taking. The traits borne by entrepreneur need not be god gifted only, it can also be by virtue of series of observations and absorptions. Entrepreneurs play the role of change agent, the force that initiates an idea and implements material progress. During the journey of entrepreneurship an entrepreneur undergoes little vulne...
Two-Day National Conference on Role of MSMEs in Inclusive Growth and Sustainable Economic Development of India Issues and Challenges Role of MSMEs in Inclusive Growth and Sustainable Economic Development of India Issues and Challenges 10th & 11th February2020, 2020
The education goals and developmental goals of a nation are met by dedicated and competent teache... more The education goals and developmental goals of a nation are met by dedicated and competent teachers. Unfortunately teachers have become puppets of the system. The high expectations of students, parents and society on the whole are diluting the core duty of a teacher. The education system needs to grease the wheels rather abandoning to rust. All changes are not beneficial similar is the change of research activity in the teaching profession. Research definitely compliments teaching but not necessarily to every teacher. Research seems like a cliché, lamentably true. There is an urgent need to facilitate teacher instead being demanding. There is a desperation and pressure of research publication among academicians instigated by institutions. The higher education is facing unprecedented challenges and need adaptation with the major challenge of the pandemic, COVID-19. The NEP has brought tremendous changes in the system of higher education aiming to improve. One of the core objectives of the policy is about generating and sharing ideas. On the contrary, quality research in India principally hinges on doctoral research work (leading to the award of doctorate credentials) produced by the universities that follow UGC regulations.
International e-Conference on “Managing Business in Turbulent Times” Organized by: University Institute of Management Sciences, Panjab University Chandigarh November 6, 2020
The pandemic wave of COVID-19 has called for a world emergency. Pandemic has made many teachers l... more The pandemic wave of COVID-19 has called for a world emergency. Pandemic has made many teachers lose their jobs while educational institutions either went bankrupt or were shut down. Academicians yield professional growth through research that contributes to knowledge and industry. Time and fund always remained a constraint to research obligations for academicians. Smart businesses have come up with ideas that would target two birds with one stone. First surviving in the market during crisis and second serving the needs of teaching professionals. The purpose of the paper is to identify the new opportunities for development and growth created by the pandemic in the education industry. This paper is literature based on analyzing the use of limited resources yielding professional growth and survival of business during a crisis. The paper concludes the essentiality of preparedness for future pandemics and needs for placidity during a pandemic crisis.
The Role of Management Practices in Business Sustainability in as Era of Technology Disruption E-CONFERENCE-2020
Teacher stress is inevitable in the education industry. Stressors causing stress are dynamic in n... more Teacher stress is inevitable in the education industry. Stressors causing stress are dynamic in nature. These stressors could be visible or invisible. Visible stressors are directly job-related whereas invisible stressors termed as camouflaged stress are specifically related to the teacher. Work-related stressors have been exhaustively listed in ample previous research works but the impact of VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world needs an emphasis on the study of teacher stress. Dealing with teacher stress is although a challenge but is quintessential for well being of a teacher. Earlier studies suggested stress coping strategies that need extra time and sources like, exercise, nutritional diets, sleep patterns, meditation, yoga, time management and alike. This paper aims to study the mindset as a stress-coping strategy. The root cause of stress is mind thus it should be dealt at the mental level. The human mind can be classified into two viz rational mind and emotional mind. The intensity of emotions decides the level of domination by the emotional mind over the rational mind. Striking the right balance between the two minds paves way for coping stress. The paper concludes that stressors causing stress should be understood, acknowledged and dealt appropriately. Varied emotions behind the stressors that may be either related or unrelated should be sorted and acknowledged rather putting a facade of bravery. The art to deal stress is to understand the emotional mind and not become a social chameleon deceiving self and others. This study suggests further research on the unidentified stressors causing camouflaged stress.
GEC'S INTERNATIONAL JOURNAL of Innovation Technology and Management, 2019
The digital revolution has transformed the way companies interact with customers, creating an env... more The digital revolution has transformed the way companies interact with customers, creating an environment where marketing, information and technology must work together. Many of the retailers and industrial giants have step ahead in adopting digital podiums for delivering satisfied experience to the customers. As a known fact this digi-revolution has upgraded with smart phones, customers are relying mostly on these digital gadgets for comparing various products in different angles from one company to another with their changing nature in expectations towards a product/service that they want to consume. In this context, the Indian Insurance companies also initiated to transform themselves in to digital forms (products and services) which have become a hard task for the existing insurance employees to attract customers with digital explanation of their products/ services. The present study is aimed to identify the challenges of an insurance agent with the digital transformation of Insurance industry in India. A Sample of 120 life insurance agents of selected private life insurance companies were selected to conduct survey and analyse their opinions. The results of the study orate that as the customers are becoming digital reviewers, the insurance agents need to attend more efficient training programs in explaining the benefits of insurance products digitally.
The term minority is used variously to denote groups which are in splinter. In the Indian context... more The term minority is used variously to denote groups which are in splinter. In the Indian context often the term minority is referred to limited five to six communities. However there is no clarity of the nomenclature in the constitution as well. Irrespective of the proportionate share in the population few communities are treated as minority groups. The world is passing through a tremendous boom computer and information technology. In recent times, electronics media has become a powerful tool bearing a furtherance of education and Knowledge. In this era of technological development minorities in India are still struggling for basic amenities, thus every effort is a stepping stone leading to the development of the nation. Development is not always by wealth or income or education, it can be in myriad ways. This research paper is a study on the role played by Muslim educational social and cultural organization (Mesco) for the up liftment of Muslim minorities in the city of Hyderabad.
GEC’s International Journal of Innovation Technology and Management, 2019
Human resource management is the heart of every organization. The desired result in a career of a... more Human resource management is the heart of every organization. The desired result in a career of an individual is referred as career development. The arrival of digital revolution not only looks dazzling with the way things are done fast and accurate but it also frightens with the lethal effects of downsizing and jobless economies. The fact being manpower can be reduced but can never be replaced should be understood. This paper aims at studying the effect of digital age on career development in MESCO GROUP OF SCHOOLS, Hyderabad only. The reason for selecting the teaching staff is mainly the flooding online courses attracting the generation Y to trim away the concept of physical schools to virtual schools. A teacher can leverage its key resources through digitization. Questionnaire method is used to collect data from the teaching staff. The results established that the teaching staff agrees they lack skills in the digital age and are willing to develop a career as the need of the hour but constraints of money and time do not allow career development among them and teaching staff is expecting a support from the management which will benefit the staff and management both.
The role of society, culture and sub-culture plays a vital role in lifestyles. Indian culture bei... more The role of society, culture and sub-culture plays a vital role in lifestyles. Indian culture being rich and diverse is different from the other cultures whether it's American or European or gulf. Research on the expatriate's issues related to work/organization or environmental influences in new working place has been done yet a little research is done on the issues related to returning expatriates. The returning expats goes through a series of changes, challenges, discomfort and dilemma while accepting the fact of parting with one culture eventually ending up in following an innovative mixed culture. This paper considers the city of pearls, Hyderabad as the product of complex interactions and interventions by a wide range of individuals from different lifestyle patterns. The sample revealed the fact that maximum expats returning are from gulf nations rather the western nations probably gulf being more of conservative economies. The incongruity of lifestyle faced by the returning crowd of NRI' though is melancholy for the expats but definitely created gaps and opened new markets having potential customers in the Hyderabad city.
A holistic perspective of management, . ISBN No. 81-89035-81-85, 2017
Customer experience (CX) also known as consumer experience is the perception a customer has after... more Customer experience (CX) also known as consumer experience is the perception a customer has after interaction with a company, brand, product or service. when a customer is engaging itself with a company or product or brand or service, it stimulates to all sensory, emotional, rational and physical aspects of the customer which stays at the back of the head as an unforgettable experience/memory, in the race to capture the hearts and minds of customers, organizations strive to differentiate their processes and products through innovation altogether neglecting the CX innovation. CXM is not a mere belief or zeal but a discipline formulated as a strategy after identifying the customer expectations. Great customer experiences exist in the gap understood between knowing the customer and anticipating the needs of the customer. CX is a perfect mix of employee experience, customer expectations, innovation and a fool proof strategy. The customer expectations and standards are reshaped framing a strategy that exceeds the customer expectation through innovation. This research paper aims at a study on customer experience understood as an extension of customer service by organizations. It studies the misconception, process, challenges, and methods to overcome the same challenges. For the data presentation, descriptive methodology has been used.
EPRA International Journal of Economic and Business Review, 2018
Human resource management have been dealing in the employee motivation,
training, development, em... more Human resource management have been dealing in the employee motivation, training, development, employee safety and wellness and many similar strategic policies to manage and maintain a healthy work culture and environment. Employee engagement is the ability of the organization in involving the employee with the organization in such a manner that the employee commits and dedicates himself/herself to the organization and brings zeal within every time he comes to the work place. Employee engagement is less studied and discussed upon. Even if it is studied or explored, it would be only for consulting firms or humongous MNC’ and not educational institutions which form the radical of development or for that matter the beginning of any technologically advanced business empire either started by a qualified entrepreneur or has hired qualified team of managers and team leaders. Institutes often assume achievement of customer satisfaction through employee satisfaction and employee satisfaction is again misunderstood as satisfaction of personal needs of employees only. This paper is an empirical study on the employee engagement with a focus on the teaching staff who are in direct contact with the customer i.e. the students and knows the microscopic detail of the target customer. Employee engagement being a two way communication and commitment among the organization and the employees working there in should be based on belief, conviction, honesty, sincerity, and solidarity. The study aims at identifying the level of employee engagement in educational institutions with a view for the improved business outcomes, further to know whether the actions taken by organization are consistent with the values of the teaching staff. During the survey appropriate ratios of male and female samples were covered. The results displayed that the teaching staff desires to learn for self and for the customer i.e. the student and also yearns to be engaged in management but management is not cooperative enough for the development of teaching staff and also to cope the millennial generation as the current generation is popularly known with students of high level intelligent quotient (IQ) and multifarious attitudes. It is further found out that though management is willing to know about the needs the student but not the teaching staff
MERC Global’s International Journal of Management , 2019
Teaching is considered as the parent of all professions. Teaching demands an abundance of patienc... more Teaching is considered as the parent of all professions. Teaching demands an abundance of patience, passion, care, understanding, vision, courage, power, stamina and responsibility bearing. This study aims to determine such reasons that cause stress among the teaching staff but remain unidentified. This camouflaged stress have factors like tailored lectures, student behaviour, improper lunch breaks, the sacrifice of evenings and weekends, media created attitudes among students, the Government created policies, untimely faculty development program, etc., thus these seem to be part and parcel of the job but when ignored for a longer time period can have negative shades on the health and well-being of the teacher. The study reveals that those teachers who recognise these factors deal very well and succeed in their career and could balance both work life and professional life, but those who fail to identify the same, suffer from stress eventually depression, forcing the individual to either quit the job or spoil the health.
“GEC’s International Journal of Innovation Technology and Management” , 2019
Human resource management is the heart of every organization. The desired result in a career of a... more Human resource management is the heart of every organization. The desired result in a career of an individual is referred as career development. The arrival of digital revolution not only looks dazzling with the way things are done fast and accurate but it also frightens with the lethal effects of downsizing and jobless economies. The fact being manpower can be reduced but can never be replaced should be understood. This paper aims at studying the effect of digital age on career development in MESCO GROUP OF SCHOOLS, Hyderabad only. The reason for selecting the teaching staff is mainly the flooding online courses attracting the generation Y to trim away the concept of physical schools to virtual schools. A teacher can leverage its key resources through digitization. Questionnaire method is used to collect data from the teaching staff. The results established that the teaching staff agrees they lack skills in the digital age and are willing to develop a career as the need of the hour but constraints of money and time do not allow career development among them and teaching staff is expecting a support from the management which will benefit the staff and management both.
An entrepreneur is an individual made by self. Entrepreneur along with building and developing se... more An entrepreneur is an individual made by self. Entrepreneur along with building and developing self also inspires many potential entrepreneurs. An entrepreneur acts as a galvanizing element by protecting the idea through risk taking and continuous learning. An entrepreneur also acts a galvanizing element by inspiring those entrepreneurs within the realm of possibilities of entrepreneurship by dint of whom the difficult tasks appear to be a simple cakewalk. An entrepreneur is not a wheeler dealer but an inspirer who creates need, job, product, service, idea, technology, it further builds confidence, exploits opportunities with quality of ethics by replacing risk taking. The traits borne by entrepreneur need not be god gifted only, it can also be by virtue of series of observations and absorptions. Entrepreneurs play the role of change agent, the force that initiates an idea and implements material progress. During the journey of entrepreneurship an entrepreneur undergoes little vulnerability that can be dealt and overcome making room for achievements and acting as grappling hooks.
MSMEs are playing a very crucial role in providing employment to the potential entrepreneurs. It ... more MSMEs are playing a very crucial role in providing employment to the potential entrepreneurs. It is also contributing in the overall economic development and social prosperity. However an entrepreneur often acts as a galvanizing element in an economy. Entrepreneurs protect the business idea through risk bearing and constant learning, in the process stress is inevitable. Stress mindset is conceptualized as the extent to which an individual holds the mindset that stress has enhancing consequences for various stress-related outcomes or holds the mindset that stress has debilitating consequences for outcomes such as performance and productivity, health and well-being, and learning and growth. A right stress mindset of an entrepreneur builds confidence, exploits right opportunities along with right ethical values. This study aims at understanding the changing stress mindset among entrepreneurs with special reference to MSME in India leading towards a sustainable economic development.
Blessings and afflictions are integral elements in every individual lives. Individuals celebrate ... more Blessings and afflictions are integral elements in every individual lives. Individuals celebrate blessing but not all can cope an affliction. Afflictions generate stress. Emotional contusions of everyday life can bring about a torrent of chronic stress. Often when stress max out then no coping strategy could be of help eventually resulting in trauma. Not all stressors result in trauma but unattended series would definitely. There is impairment among individuals if stress coping strategies are not adopted at the right time emanating a negative impact. This paper aims to study the origin of stress, its expansion in varied disciplines and typology. The paper attempts to understand the concept of stress initially on a Global level scaling down to Asian level and finally in an Indian perspective considering it in related occupations and in specific to teacher stress for the reason that teachers strengthen the nations providing professionals, entrepreneurs, leaders and many more.
International Researchers Journal S.R.S publications and distributions, 2020
Spread of novel coronavirus pandemic in the year 2020 is a threat to both public health and occup... more Spread of novel coronavirus pandemic in the year 2020 is a threat to both public health and occupational health. The current scenario of heavy technological dominance and synergy as mantra of life has problematized control on the pandemic. This paper aims to study the meaning of pandemic. Further its relation to academics causing stress among teachers. History reveals whenever a pandemic attacks, by and large the importance is towards medical assistance and safety of the people. However despite lockdown and social distancing as measures to control spread of this pandemic i.e., Novel coronavirus, work from home continues. Information and communication technology (ICT) has made work from home feasible to many professions, one among such is teaching profession. Pandemic has become an added stressor to teacher stress with a need for appropriate preparedness in future. This study concludes need of a planned preparation during pandemic crisis adhering to ethical and legal implications for plausibility of smooth functioning of academic sessions. Optimum utilization of information and communication technology (ICT) and innovative teaching methods can facilitate the education industry.
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CXM is not a mere belief or zeal but a discipline formulated as a strategy after identifying the customer expectations. Great customer experiences exist in the gap understood between knowing the customer and anticipating the needs of the customer. CX is a perfect mix of employee experience, customer expectations, innovation and a fool proof strategy. The customer expectations and standards are reshaped framing a strategy that exceeds the customer expectation through innovation.
This research paper aims at a study on customer experience understood as an extension of customer service by organizations. It studies the misconception, process, challenges, and methods to overcome the same challenges. For the data presentation, descriptive methodology has been used.
training, development, employee safety and wellness and many similar strategic policies
to manage and maintain a healthy work culture and environment. Employee engagement
is the ability of the organization in involving the employee with the organization in such
a manner that the employee commits and dedicates himself/herself to the organization
and brings zeal within every time he comes to the work place. Employee engagement is
less studied and discussed upon. Even if it is studied or explored, it would be only for
consulting firms or humongous MNC’ and not educational institutions which form the
radical of development or for that matter the beginning of any technologically advanced
business empire either started by a qualified entrepreneur or has hired qualified team of
managers and team leaders. Institutes often assume achievement of customer satisfaction
through employee satisfaction and employee satisfaction is again misunderstood as
satisfaction of personal needs of employees only. This paper is an empirical study on the
employee engagement with a focus on the teaching staff who are in direct contact with the
customer i.e. the students and knows the microscopic detail of the target customer.
Employee engagement being a two way communication and commitment among the
organization and the employees working there in should be based on belief, conviction,
honesty, sincerity, and solidarity. The study aims at identifying the level of employee
engagement in educational institutions with a view for the improved business outcomes,
further to know whether the actions taken by organization are consistent with the values
of the teaching staff. During the survey appropriate ratios of male and female samples
were covered. The results displayed that the teaching staff desires to learn for self and for
the customer i.e. the student and also yearns to be engaged in management but management
is not cooperative enough for the development of teaching staff and also to cope the
millennial generation as the current generation is popularly known with students of
high level intelligent quotient (IQ) and multifarious attitudes. It is further found out
that though management is willing to know about the needs the student but not the
teaching staff
CXM is not a mere belief or zeal but a discipline formulated as a strategy after identifying the customer expectations. Great customer experiences exist in the gap understood between knowing the customer and anticipating the needs of the customer. CX is a perfect mix of employee experience, customer expectations, innovation and a fool proof strategy. The customer expectations and standards are reshaped framing a strategy that exceeds the customer expectation through innovation.
This research paper aims at a study on customer experience understood as an extension of customer service by organizations. It studies the misconception, process, challenges, and methods to overcome the same challenges. For the data presentation, descriptive methodology has been used.
training, development, employee safety and wellness and many similar strategic policies
to manage and maintain a healthy work culture and environment. Employee engagement
is the ability of the organization in involving the employee with the organization in such
a manner that the employee commits and dedicates himself/herself to the organization
and brings zeal within every time he comes to the work place. Employee engagement is
less studied and discussed upon. Even if it is studied or explored, it would be only for
consulting firms or humongous MNC’ and not educational institutions which form the
radical of development or for that matter the beginning of any technologically advanced
business empire either started by a qualified entrepreneur or has hired qualified team of
managers and team leaders. Institutes often assume achievement of customer satisfaction
through employee satisfaction and employee satisfaction is again misunderstood as
satisfaction of personal needs of employees only. This paper is an empirical study on the
employee engagement with a focus on the teaching staff who are in direct contact with the
customer i.e. the students and knows the microscopic detail of the target customer.
Employee engagement being a two way communication and commitment among the
organization and the employees working there in should be based on belief, conviction,
honesty, sincerity, and solidarity. The study aims at identifying the level of employee
engagement in educational institutions with a view for the improved business outcomes,
further to know whether the actions taken by organization are consistent with the values
of the teaching staff. During the survey appropriate ratios of male and female samples
were covered. The results displayed that the teaching staff desires to learn for self and for
the customer i.e. the student and also yearns to be engaged in management but management
is not cooperative enough for the development of teaching staff and also to cope the
millennial generation as the current generation is popularly known with students of
high level intelligent quotient (IQ) and multifarious attitudes. It is further found out
that though management is willing to know about the needs the student but not the
teaching staff