Getting Started
Feature Guides
All-Access
- Can I add current All-Access members to my Group account?
- Do you offer a free trial for an All-Access subscription?
- How do I add Friends and Family to my Group account?
- How do I update my credit card information?
- How does the free trial work?
- How many friends & family can join my Group account?
- How much does OpenSnow All-Access cost?
- What is your refund policy?
- Why are you charging for All-Access? Don't you make money from advertisements?
- Will my subscription automatically renew?
Account Basics
- Can I create an account or log in with Facebook or Google?
- How do I delete my account and personal information?
- How do I reset my password?
- How do I switch between imperial and metric units?
- How do I update my profile?
- Is my credit card information safe?
- Why do I need an account to use OpenSnow?
- Why do you need my phone's location?
- Why is my account not showing as "All-Access" in the app?
Frequently Asked Questions
- 2-Day Smoke Forecast Maps vs. 5-Day Air Quality Forecast Map
- Can I add my weather station to OpenSnow?
- Can we use your weather forecasts in a story?
- Can you tell me where I should ski based on long-range forecasts?
- Glossary of Weather Terms
- How do you calculate the snow forecast summary?
- How do you make your forecasts?
- How far in advance can I trust weather forecasts?
- How many custom locations can I favorite?
- How many locations can I favorite?