International journal of organizational leadership, Jun 14, 2024
This article explores unmitigated agency and communion, extreme forms of the core personality dim... more This article explores unmitigated agency and communion, extreme forms of the core personality dimensions, and their manifestations in organisational roles, particularly between leaders and team members. The aim of the study was to identify differences in unmitigated agency and communion between leaders and team members. The study integrates a comprehensive literature review with an empirical study. The methodology includes a quantitative analysis using scales to measure unmitigated agency and communion among members of public and private organisations. The study sample includes 810 individuals. The results of the study showed no significant differences in unmitigated agency between leaders and team members in different sectors. There are differences between leaders and team members in unmitigated communion and between public and private organisations. Understanding the presence of unmitigated communion can help organisations to design better management practices that balance these characteristics to enhance team and leadership effectiveness. The findings argued for awareness and management of these extreme traits to support healthier and more productive organisational environments. This study contributes to the knowledge of extreme personality dimensions in organisational environments, highlighting that extreme unmitigated communion is present and manifests in leadership roles and organisational sectors. The research presented offers insights into the behavioural implications of these traits, providing a basis for further investigations and practical applications in the development and management of organisations.
Scientific Papers Of Silesian University Of Technology – Organization And Management Series – Issue 2023, No 181, 203-216, 2023
Purpose: to determine the relationship between the organisational orientation adopted and the sen... more Purpose: to determine the relationship between the organisational orientation adopted and the sense of psychological safety among organisational members. Design/methodology/approach: the study was conducted using the Regulatory Orientation Scale questionnaire and a questionnaire to measure Sense of Psychological Safety in Teams based on the A.C. tool. Edmondson. The survey included 205 members of public and private organisations. Responses were assessed on a five-point Likert scale. Correlation analysis was used to identify relationships between organisational orientation and sense of psychological safety. The survey was conducted in May 2023 using paper and electronic versions of the survey instruments. Findings: there is a clear and statistically significant positive correlation between the adopted promotional orientation of the organisation and the sense of psychological safety of the members of the organisation. An organisation's prevention-based orientation shows a moderately weaker positive correlation with feelings of psychological safety, Research limitations/implications: inability to fully objectify the research results obtained. Practical implications: The study indicates that in order to foster psychological safety, organisations should promote a promotional orientation, foster an open and diverse organisational culture and exercise restraint in preventive measures based on monitoring compliance with procedures. Monitoring the sense of psychological safety can be used to identify areas for improvement. Social implications: this research can contribute to improving the quality of employees' working lives. By promoting the organisational culture that fosters a sense of psychological safety, organisations can create a more satisfying working environment, which can contribute to the overall employee wellbeing. Originality/value: the research brings new insights into the relationship between organisational orientation and employees' sense of psychological safety. It clearly identifies the relationship between an organisation's orientation (both promotional and preventive) and employees' sense of psychological safety. This is a new insight into the role of organisational culture in shaping employee wellbeing, as it suggests that risk and safety management need not exclude employee initiative, development and creativity. An additional point is that this research focuses on the sense of psychological safety as one of the key conditions for organisational functioning.
International Journal of Organizational leadership, 2024
This article explores unmitigated agency and communion, extreme forms of the core personality dim... more This article explores unmitigated agency and communion, extreme forms of the core personality dimensions, and their manifestations in organisational roles, particularly between leaders and team members. The aim of the study was to identify differences in unmitigated agency and communion between leaders and team members. The study integrates a comprehensive literature review with an empirical study. The methodology includes a quantitative analysis using scales to measure unmitigated agency and communion among members of public and private organisations. The study sample includes 810 individuals. The results of the study showed no significant differences in unmitigated agency between leaders and team members in different sectors. There are differences between leaders and team members in unmitigated communion and between public and private organisations. Understanding the presence of unmitigated communion can help organisations to design better management practices that balance these characteristics to enhance team and leadership effectiveness. The findings argued for awareness and management of these extreme traits to support healthier and more productive organisational environments. This study contributes to the knowledge of extreme personality dimensions in organisational environments, highlighting that extreme unmitigated communion is present and manifests in leadership roles and organisational sectors. The research presented offers insights into the behavioural implications of these traits, providing a basis for further investigations and practical applications in the development and management of organisations.
Synopsis: Dyskusje na temat organizacji nadzoru nad bezpieczeństwem żywności i konieczności zmian... more Synopsis: Dyskusje na temat organizacji nadzoru nad bezpieczeństwem żywności i konieczności zmian w systemie nadzoru podejmowane są tylko w kontekście afer żywnościowych. Kontrola bezpieczeństwa i jakości żywności w Europie i na świecie zmierza do konsolidacji systemów i jednostek. Również w Polsce proces ten wydaje się nieunikniony. W artykule podjęto próbę przedstawienia możliwości integracji jednostek nadzorujących bezpieczeństwo żywności na rożnych płaszczyznach: celów, procesów i zakresów nadzoru, środków i wyposażenia oraz dokumentacji organizacyjnej. Jednak należy zdawać sobie sprawę z różnic występujących między tymi jednostkami (standardy i procedury postępowania, podejmowanie decyzji, realizacja procesu, kultura organizacyjna), które powodują, że nie jest to łatwe zadanie, wymaga dużej rozwagi, przeprowadzenia wielu konsultacji, tak aby znaleźć najlepsze rozwiązania gwarantujące bezpieczeństwo i jakość żywności.
S I L E S I A N U N I V E R S I T Y OF T E C H N O L O G Y P U B L I S H I N G H O U S E SCIENTIFIC PAPERS OF SILESIAN UNIVERSITY OF TECHNOLOGY 2022 ORGANIZATION AND MANAGEMENT SERIES NO. 163, 2022
Purpose: To show the differences between public and business organisations in passive organisatio... more Purpose: To show the differences between public and business organisations in passive organisational behaviour and to identify the reasons for this behaviour. Design/methodology/approach: The research was conducted among employees of public and business organisations in various organisational roles. A total of 497 people took part. It was conducted according to a symbolic-interpretative approach, using survey questionnaires containing two open-ended questions. Semantic field analysis was used to structure the content, which allowed the main research categories to be distinguished. The phenomenon of passivity is one of the identified organisational behaviours. Findings: There is value in identifying differences between public and business organisations in the area of organisational passivity, which justifies the need to look at these organisations differently when making changes to organisational behaviour. The underlying phenomenon of passivity are the different motives of the participants in these organisations. In business organisations, passivity is a manifestation of disagreement with the treatment in question and a lack of acquiescence to the organisational system in place. In public organisations, it is the result of a sense of lack of agency, a subjective approach to the employee and seeing oneself as a helpless and powerless individual. Knowing how to interpret organisational reality and organisational roles makes it possible to influence organisational motives and behaviour more effectively. At the same time, it emphasises the validity of influencing passivity in a different way, which should depend on the type of organisation. Research limitations/implications: inability to fully objectify the research results obtained. Practical implications: The results obtained improve the understanding of organisational passivity. Knowledge of the causes of this phenomenon allows us to influence organisational behaviour more effectively by shaping organisational conditions that support activity and offset organisational passivity. Originality/value: The originality of this article lies in combining the cognitive aspect of the individual with the organisational behaviour undertaken. In the methodological area, the qualitative aspect (open-ended questions) was also combined with the quantitative aspect. The use in the qualitative study of a tool that is typical of a quantitative approach allowed a larger number of statements to be obtained, which far exceeded the possibilities of a study using standard qualitative methods. This, in turn, made it possible to show the relationship between organisational type, organisational role, seniority and cognitive dimension and the phenomenon of organisational inactivity.
Scientific Papers of Silesian University of Technology. Organization and Management Series
Purpose: The main objective of the article is to present the concept of assessing the level of an... more Purpose: The main objective of the article is to present the concept of assessing the level of an organization’s utilization of its potential for transformation towards process orientation, using a practical implementation example. Design/methodology/approach: The structure of the research procedure was based on the theoretical assumptions regarding the methodological procedures involving development of a model of process maturity assessment. Such research methods as bibliometric analysis, systematic literature review, participant observation, opinion survey and semi-structured interview were used to achieve the research objectives formulated. Findings: The value of the article entails the combination of quantitative and qualitative methods to determine an organization’s propensity for transition towards higher levels of process maturity. This effect has been achieved using a method of multi-hierarchical process maturity assessment. It has been determined that the organization under...
Scientific Papers of Silesian University of Technology – Organization and Management Series – Issue No. 158, 2022
The main objective of the article is to present the concept of assessing the level of an organiza... more The main objective of the article is to present the concept of assessing the level of an organization's utilization of its potential for transformation towards process orientation, using a practical implementation example. Design/methodology/approach: The structure of the research procedure was based on the theoretical assumptions regarding the methodological procedures involving development of a model of process maturity assessment. Such research methods as bibliometric analysis, systematic literature review, participant observation, opinion survey and semi-structured interview were used to achieve the research objectives formulated. Findings: The value of the article entails the combination of quantitative and qualitative methods to determine an organization's propensity for transition towards higher levels of process maturity. This effect has been achieved using a method of multi-hierarchical process maturity assessment. It has been determined that the organization under examination is at the second level of process maturity, although many of the elements diagnosed show third-level process maturity potential. An authorial research method has been additionally verified, as well as the examined organization's real and utilized potential has been determined, which constitute the basis for assessing the level of process maturity. Research limitations/implications: inability to fully objectify the research results obtained. Practical implications: The article shows the basis and the method for identifying the examined company's real and utilized potential of process maturity as well as for determining the level of process maturity, based on which the company's strategy towards a higher level of process maturity can be formulated. Originality/value: The unique nature of this article lies in the proposed method of multihierarchical assessment of an organization's process maturity. In order to deepen the interpretation of the results obtained from a quantitative study, qualitative research was used. This allows development of a strategy for achievement of higher levels of maturity.
In Poland there are six types of inspection bodies responsible for the supervision of the food sa... more In Poland there are six types of inspection bodies responsible for the supervision of the food safety. In our country there are totally 1099 such bodies on various levels of management. In order to ensure the protection of human health and life, the inspection bodies mentioned above should be properly organized. To obtain the goal these bodies more and more often decide on the implementation of the quality management systems (ISO 9001, ISO 17020, ISO 17025). In this article it is the analysis of the state of the quality management systems implementation in Poland is presented. Since the implementation as well as the coordination of the system mentioned above is both time and money consuming the article also presents the opportunities of integrating the systems. The author also describes other management conceptions that are possible to be implemented in the food inspection bodies in order to improve the quality of the duties realized by them.
Narzędzia i rozwiązania wykorzystywane w kreowaniu sukcesu organizacji w warunkach gospodarki cyfrowej / Walentynowicz Piotr, Machel Wojciech (red.), 2021, Gdańsk ; Sopot, Wydawnictwo Uniwersytetu Gdańskiego, s.161-178, 2021
During the two decades the expectations and demands of the society towards both the clerks as wel... more During the two decades the expectations and demands of the society towards both the clerks as well as the whole public administration sector have been evolving. The direction of this change can be described as the shift from being claimant or petitioner to the desire to be a citizen, from adjuration and control to cooperation and partnership. This change is connected with broader alterations in socio-cultural, market and political conditions but also with growing awareness of the societies in terms of their expectations and needs addressed to public administration. The result of various concepts regarding management and organization in public administration are newly created values and patterns of behaviours that should be performed by the state clerks. However, in Poland the clerks do not feel the need of change since it is imposed by the external surrounding. That is why the clerks’ split can be observed, the split between the values and attitudes that are known and accepted by this group and the ones that are imposed by the external surrounding and not understood well. The article addresses the conceptions thematized by the clerks in terms of their understanding and perceiving the controlled entrepreneurs since it is not the perception that could be described as partnership or pro-client approach but rather hierarchical and formal – so far from what is expected by the society. Nevertheless, it must be admitted that also in this sector (public administration) some changes can be observed, yet these are usually surface modifications or declarations - for example: the change of terminology in the documentation, creating new posts or longer hours of operation. Surely it is not what should be done in this sphere. What seems crucial is the change in the clerks’ thinking about the entrepreneurs as well as heading for the coherence between what is socially expected and what is perceived and understood by the clerks. This congruence seems to be one of the directions leading to the success of the inspection bodies
Every organization, including food inspection bodies, can be examined in their formal and non-for... more Every organization, including food inspection bodies, can be examined in their formal and non-formal sphere. Though research concerning formal aspect of the inspection bodies functioning is definitely important it must be remembered that it is the non-formality and so called tacic knowlege that governs all organization members in their everyday practices. Formal aspect of the organization might be far from what is actually done in the inspection bodies since people working there treat law regulations in different ways. In the article I briefly describe the interpretiveparadigm of organization research and the methods of the in-depth individual interview used in the research and focus on the two level analysis (content and discourse) that is the basis of the outcomes presented earlier. Among the obstacles I mention two most important ones. First of which is defined the use of the category of “we vs they” that characterizes the narratives of the inspection bodies members. Opposition a...
Celem artykułu jest identyfikacja dotychczasowej skali i zakresu zastosowania pojęcia granicy w b... more Celem artykułu jest identyfikacja dotychczasowej skali i zakresu zastosowania pojęcia granicy w badaniach organizacji oraz określenie możliwości, które zapewnia wykorzystanie kategorii granicy do lepszego zrozumienia, jak funkcjonują organizacje. W badaniach dotyczących organizacji kategoria granicy występuje w różnych kontekstach i obszarach badawczych. Granice w literaturze z zakresu zarządzania są traktowane jako zewnętrzne i wewnętrzne granice organizacji. W badaniach analizowane są granice o różnym charakterze: fizycznym, społecznym i mentalnym. Przedmiotem zainteresowania badaczy są działania podejmowane na granicy organizacji z otoczeniem, tzw. praca na pograniczu. W ramach badań organizacji wirtualnych i sieciowych pojawia się koncepcja organizacji bez granic. Psychologowie organizacji analizują funkcjonowanie granic intrapersonalnych, interpersonalnych oraz zespołowych.Granice mają dwoistą naturę – z jednej strony zapewniają stabilność i bezpieczeństwo, a z drugiej – współp...
Celem artykułu było poszerzenie wiedzy na temat granicy organizacyjnej. Pytanie badawcze dotyczył... more Celem artykułu było poszerzenie wiedzy na temat granicy organizacyjnej. Pytanie badawcze dotyczyło tego, w jaki sposób konceptualizowana jest granica przez pracowników instytucji publicznych. Badania przeprowadzono w paradygmacie jakościowym, w ramach którego przeprowadzono 56 wywiadów z pracownikami jednostek kontrolujących zajmujących różne szczeble zarządzania. Z badań tych wynika, że pracownicy organizacji publicznych tematyzują granice organizacyjne w różnych aspektach: przestrzennym, relacyjnym, tego, w jaki sposób oddziałuje na jednostkę, i tego, co jej towarzyszy. Ujawniły się też różne nastawienia do niej, nie tylko negatywne, ale i pozytywne, bowiem granice oprócz tego, że ograniczają i utrudniają realizację różnych działań, dają poczucie bezpieczeństwa. Znajomość sposobów interpretacji granic i nastawień do niej może poszerzać zrozumienie zachowań podejmowanych wobec granic, nie zawsze zgodnych z postulowanymi w naukach o zarządzaniu. Oprócz zachowań zorientowanych na zmi...
Artykuł opublikowany w: Studia Ekonomiczne. Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach nr 255 (rok wydania 2016, str. 270- 279, 2016
Celem artykułu jest wyjaśnienie przykładowych problemów - inicjowanych przez otoczenie zewnętrzne... more Celem artykułu jest wyjaśnienie przykładowych problemów - inicjowanych przez otoczenie zewnętrzne, z którymi powinny zmierzyć się jednostki inspekcyjne nadzorujące bezpieczeństwo żywności. Można powiedzieć, że cele i zadania tych jednostek się nie zmieniają w kontekście ochrony zdrowia publicznego, ale zmieniają się poszczególne elementy otoczenia zewnętrznego tworząc uwarunkowania, które mają wpływ na funkcjonowanie tych jednostek. Opisane w artykule rodzaje problemów zostały zidentyfikowane w ramach projektu badawczego zrealizowanego w jednostkach inspekcyjnych nadzorujących bezpieczeństwo żywności w Polsce zgodnie z interpretatywnym paradygmatem nauk o organizacji i zarządzaniu. Wyniki pokazują, że głównym kontekstem istniejących wyzwań dla jednostek inspekcyjnych jest myślenie, postrzeganie i funkcjonowanie inspekcji zgodnie z biurokratycznym modelem administracji sformułowanym na początku XX wieku przez Maxa Webera. Jest to główna przyczyna tego, że jednostki inspekcyjne, będące specjalnymi organami kontroli i nadzoru nie mogą odnaleźć się w „płynnej nowoczesności”.
International journal of organizational leadership, Jun 14, 2024
This article explores unmitigated agency and communion, extreme forms of the core personality dim... more This article explores unmitigated agency and communion, extreme forms of the core personality dimensions, and their manifestations in organisational roles, particularly between leaders and team members. The aim of the study was to identify differences in unmitigated agency and communion between leaders and team members. The study integrates a comprehensive literature review with an empirical study. The methodology includes a quantitative analysis using scales to measure unmitigated agency and communion among members of public and private organisations. The study sample includes 810 individuals. The results of the study showed no significant differences in unmitigated agency between leaders and team members in different sectors. There are differences between leaders and team members in unmitigated communion and between public and private organisations. Understanding the presence of unmitigated communion can help organisations to design better management practices that balance these characteristics to enhance team and leadership effectiveness. The findings argued for awareness and management of these extreme traits to support healthier and more productive organisational environments. This study contributes to the knowledge of extreme personality dimensions in organisational environments, highlighting that extreme unmitigated communion is present and manifests in leadership roles and organisational sectors. The research presented offers insights into the behavioural implications of these traits, providing a basis for further investigations and practical applications in the development and management of organisations.
Scientific Papers Of Silesian University Of Technology – Organization And Management Series – Issue 2023, No 181, 203-216, 2023
Purpose: to determine the relationship between the organisational orientation adopted and the sen... more Purpose: to determine the relationship between the organisational orientation adopted and the sense of psychological safety among organisational members. Design/methodology/approach: the study was conducted using the Regulatory Orientation Scale questionnaire and a questionnaire to measure Sense of Psychological Safety in Teams based on the A.C. tool. Edmondson. The survey included 205 members of public and private organisations. Responses were assessed on a five-point Likert scale. Correlation analysis was used to identify relationships between organisational orientation and sense of psychological safety. The survey was conducted in May 2023 using paper and electronic versions of the survey instruments. Findings: there is a clear and statistically significant positive correlation between the adopted promotional orientation of the organisation and the sense of psychological safety of the members of the organisation. An organisation's prevention-based orientation shows a moderately weaker positive correlation with feelings of psychological safety, Research limitations/implications: inability to fully objectify the research results obtained. Practical implications: The study indicates that in order to foster psychological safety, organisations should promote a promotional orientation, foster an open and diverse organisational culture and exercise restraint in preventive measures based on monitoring compliance with procedures. Monitoring the sense of psychological safety can be used to identify areas for improvement. Social implications: this research can contribute to improving the quality of employees' working lives. By promoting the organisational culture that fosters a sense of psychological safety, organisations can create a more satisfying working environment, which can contribute to the overall employee wellbeing. Originality/value: the research brings new insights into the relationship between organisational orientation and employees' sense of psychological safety. It clearly identifies the relationship between an organisation's orientation (both promotional and preventive) and employees' sense of psychological safety. This is a new insight into the role of organisational culture in shaping employee wellbeing, as it suggests that risk and safety management need not exclude employee initiative, development and creativity. An additional point is that this research focuses on the sense of psychological safety as one of the key conditions for organisational functioning.
International Journal of Organizational leadership, 2024
This article explores unmitigated agency and communion, extreme forms of the core personality dim... more This article explores unmitigated agency and communion, extreme forms of the core personality dimensions, and their manifestations in organisational roles, particularly between leaders and team members. The aim of the study was to identify differences in unmitigated agency and communion between leaders and team members. The study integrates a comprehensive literature review with an empirical study. The methodology includes a quantitative analysis using scales to measure unmitigated agency and communion among members of public and private organisations. The study sample includes 810 individuals. The results of the study showed no significant differences in unmitigated agency between leaders and team members in different sectors. There are differences between leaders and team members in unmitigated communion and between public and private organisations. Understanding the presence of unmitigated communion can help organisations to design better management practices that balance these characteristics to enhance team and leadership effectiveness. The findings argued for awareness and management of these extreme traits to support healthier and more productive organisational environments. This study contributes to the knowledge of extreme personality dimensions in organisational environments, highlighting that extreme unmitigated communion is present and manifests in leadership roles and organisational sectors. The research presented offers insights into the behavioural implications of these traits, providing a basis for further investigations and practical applications in the development and management of organisations.
Synopsis: Dyskusje na temat organizacji nadzoru nad bezpieczeństwem żywności i konieczności zmian... more Synopsis: Dyskusje na temat organizacji nadzoru nad bezpieczeństwem żywności i konieczności zmian w systemie nadzoru podejmowane są tylko w kontekście afer żywnościowych. Kontrola bezpieczeństwa i jakości żywności w Europie i na świecie zmierza do konsolidacji systemów i jednostek. Również w Polsce proces ten wydaje się nieunikniony. W artykule podjęto próbę przedstawienia możliwości integracji jednostek nadzorujących bezpieczeństwo żywności na rożnych płaszczyznach: celów, procesów i zakresów nadzoru, środków i wyposażenia oraz dokumentacji organizacyjnej. Jednak należy zdawać sobie sprawę z różnic występujących między tymi jednostkami (standardy i procedury postępowania, podejmowanie decyzji, realizacja procesu, kultura organizacyjna), które powodują, że nie jest to łatwe zadanie, wymaga dużej rozwagi, przeprowadzenia wielu konsultacji, tak aby znaleźć najlepsze rozwiązania gwarantujące bezpieczeństwo i jakość żywności.
S I L E S I A N U N I V E R S I T Y OF T E C H N O L O G Y P U B L I S H I N G H O U S E SCIENTIFIC PAPERS OF SILESIAN UNIVERSITY OF TECHNOLOGY 2022 ORGANIZATION AND MANAGEMENT SERIES NO. 163, 2022
Purpose: To show the differences between public and business organisations in passive organisatio... more Purpose: To show the differences between public and business organisations in passive organisational behaviour and to identify the reasons for this behaviour. Design/methodology/approach: The research was conducted among employees of public and business organisations in various organisational roles. A total of 497 people took part. It was conducted according to a symbolic-interpretative approach, using survey questionnaires containing two open-ended questions. Semantic field analysis was used to structure the content, which allowed the main research categories to be distinguished. The phenomenon of passivity is one of the identified organisational behaviours. Findings: There is value in identifying differences between public and business organisations in the area of organisational passivity, which justifies the need to look at these organisations differently when making changes to organisational behaviour. The underlying phenomenon of passivity are the different motives of the participants in these organisations. In business organisations, passivity is a manifestation of disagreement with the treatment in question and a lack of acquiescence to the organisational system in place. In public organisations, it is the result of a sense of lack of agency, a subjective approach to the employee and seeing oneself as a helpless and powerless individual. Knowing how to interpret organisational reality and organisational roles makes it possible to influence organisational motives and behaviour more effectively. At the same time, it emphasises the validity of influencing passivity in a different way, which should depend on the type of organisation. Research limitations/implications: inability to fully objectify the research results obtained. Practical implications: The results obtained improve the understanding of organisational passivity. Knowledge of the causes of this phenomenon allows us to influence organisational behaviour more effectively by shaping organisational conditions that support activity and offset organisational passivity. Originality/value: The originality of this article lies in combining the cognitive aspect of the individual with the organisational behaviour undertaken. In the methodological area, the qualitative aspect (open-ended questions) was also combined with the quantitative aspect. The use in the qualitative study of a tool that is typical of a quantitative approach allowed a larger number of statements to be obtained, which far exceeded the possibilities of a study using standard qualitative methods. This, in turn, made it possible to show the relationship between organisational type, organisational role, seniority and cognitive dimension and the phenomenon of organisational inactivity.
Scientific Papers of Silesian University of Technology. Organization and Management Series
Purpose: The main objective of the article is to present the concept of assessing the level of an... more Purpose: The main objective of the article is to present the concept of assessing the level of an organization’s utilization of its potential for transformation towards process orientation, using a practical implementation example. Design/methodology/approach: The structure of the research procedure was based on the theoretical assumptions regarding the methodological procedures involving development of a model of process maturity assessment. Such research methods as bibliometric analysis, systematic literature review, participant observation, opinion survey and semi-structured interview were used to achieve the research objectives formulated. Findings: The value of the article entails the combination of quantitative and qualitative methods to determine an organization’s propensity for transition towards higher levels of process maturity. This effect has been achieved using a method of multi-hierarchical process maturity assessment. It has been determined that the organization under...
Scientific Papers of Silesian University of Technology – Organization and Management Series – Issue No. 158, 2022
The main objective of the article is to present the concept of assessing the level of an organiza... more The main objective of the article is to present the concept of assessing the level of an organization's utilization of its potential for transformation towards process orientation, using a practical implementation example. Design/methodology/approach: The structure of the research procedure was based on the theoretical assumptions regarding the methodological procedures involving development of a model of process maturity assessment. Such research methods as bibliometric analysis, systematic literature review, participant observation, opinion survey and semi-structured interview were used to achieve the research objectives formulated. Findings: The value of the article entails the combination of quantitative and qualitative methods to determine an organization's propensity for transition towards higher levels of process maturity. This effect has been achieved using a method of multi-hierarchical process maturity assessment. It has been determined that the organization under examination is at the second level of process maturity, although many of the elements diagnosed show third-level process maturity potential. An authorial research method has been additionally verified, as well as the examined organization's real and utilized potential has been determined, which constitute the basis for assessing the level of process maturity. Research limitations/implications: inability to fully objectify the research results obtained. Practical implications: The article shows the basis and the method for identifying the examined company's real and utilized potential of process maturity as well as for determining the level of process maturity, based on which the company's strategy towards a higher level of process maturity can be formulated. Originality/value: The unique nature of this article lies in the proposed method of multihierarchical assessment of an organization's process maturity. In order to deepen the interpretation of the results obtained from a quantitative study, qualitative research was used. This allows development of a strategy for achievement of higher levels of maturity.
In Poland there are six types of inspection bodies responsible for the supervision of the food sa... more In Poland there are six types of inspection bodies responsible for the supervision of the food safety. In our country there are totally 1099 such bodies on various levels of management. In order to ensure the protection of human health and life, the inspection bodies mentioned above should be properly organized. To obtain the goal these bodies more and more often decide on the implementation of the quality management systems (ISO 9001, ISO 17020, ISO 17025). In this article it is the analysis of the state of the quality management systems implementation in Poland is presented. Since the implementation as well as the coordination of the system mentioned above is both time and money consuming the article also presents the opportunities of integrating the systems. The author also describes other management conceptions that are possible to be implemented in the food inspection bodies in order to improve the quality of the duties realized by them.
Narzędzia i rozwiązania wykorzystywane w kreowaniu sukcesu organizacji w warunkach gospodarki cyfrowej / Walentynowicz Piotr, Machel Wojciech (red.), 2021, Gdańsk ; Sopot, Wydawnictwo Uniwersytetu Gdańskiego, s.161-178, 2021
During the two decades the expectations and demands of the society towards both the clerks as wel... more During the two decades the expectations and demands of the society towards both the clerks as well as the whole public administration sector have been evolving. The direction of this change can be described as the shift from being claimant or petitioner to the desire to be a citizen, from adjuration and control to cooperation and partnership. This change is connected with broader alterations in socio-cultural, market and political conditions but also with growing awareness of the societies in terms of their expectations and needs addressed to public administration. The result of various concepts regarding management and organization in public administration are newly created values and patterns of behaviours that should be performed by the state clerks. However, in Poland the clerks do not feel the need of change since it is imposed by the external surrounding. That is why the clerks’ split can be observed, the split between the values and attitudes that are known and accepted by this group and the ones that are imposed by the external surrounding and not understood well. The article addresses the conceptions thematized by the clerks in terms of their understanding and perceiving the controlled entrepreneurs since it is not the perception that could be described as partnership or pro-client approach but rather hierarchical and formal – so far from what is expected by the society. Nevertheless, it must be admitted that also in this sector (public administration) some changes can be observed, yet these are usually surface modifications or declarations - for example: the change of terminology in the documentation, creating new posts or longer hours of operation. Surely it is not what should be done in this sphere. What seems crucial is the change in the clerks’ thinking about the entrepreneurs as well as heading for the coherence between what is socially expected and what is perceived and understood by the clerks. This congruence seems to be one of the directions leading to the success of the inspection bodies
Every organization, including food inspection bodies, can be examined in their formal and non-for... more Every organization, including food inspection bodies, can be examined in their formal and non-formal sphere. Though research concerning formal aspect of the inspection bodies functioning is definitely important it must be remembered that it is the non-formality and so called tacic knowlege that governs all organization members in their everyday practices. Formal aspect of the organization might be far from what is actually done in the inspection bodies since people working there treat law regulations in different ways. In the article I briefly describe the interpretiveparadigm of organization research and the methods of the in-depth individual interview used in the research and focus on the two level analysis (content and discourse) that is the basis of the outcomes presented earlier. Among the obstacles I mention two most important ones. First of which is defined the use of the category of “we vs they” that characterizes the narratives of the inspection bodies members. Opposition a...
Celem artykułu jest identyfikacja dotychczasowej skali i zakresu zastosowania pojęcia granicy w b... more Celem artykułu jest identyfikacja dotychczasowej skali i zakresu zastosowania pojęcia granicy w badaniach organizacji oraz określenie możliwości, które zapewnia wykorzystanie kategorii granicy do lepszego zrozumienia, jak funkcjonują organizacje. W badaniach dotyczących organizacji kategoria granicy występuje w różnych kontekstach i obszarach badawczych. Granice w literaturze z zakresu zarządzania są traktowane jako zewnętrzne i wewnętrzne granice organizacji. W badaniach analizowane są granice o różnym charakterze: fizycznym, społecznym i mentalnym. Przedmiotem zainteresowania badaczy są działania podejmowane na granicy organizacji z otoczeniem, tzw. praca na pograniczu. W ramach badań organizacji wirtualnych i sieciowych pojawia się koncepcja organizacji bez granic. Psychologowie organizacji analizują funkcjonowanie granic intrapersonalnych, interpersonalnych oraz zespołowych.Granice mają dwoistą naturę – z jednej strony zapewniają stabilność i bezpieczeństwo, a z drugiej – współp...
Celem artykułu było poszerzenie wiedzy na temat granicy organizacyjnej. Pytanie badawcze dotyczył... more Celem artykułu było poszerzenie wiedzy na temat granicy organizacyjnej. Pytanie badawcze dotyczyło tego, w jaki sposób konceptualizowana jest granica przez pracowników instytucji publicznych. Badania przeprowadzono w paradygmacie jakościowym, w ramach którego przeprowadzono 56 wywiadów z pracownikami jednostek kontrolujących zajmujących różne szczeble zarządzania. Z badań tych wynika, że pracownicy organizacji publicznych tematyzują granice organizacyjne w różnych aspektach: przestrzennym, relacyjnym, tego, w jaki sposób oddziałuje na jednostkę, i tego, co jej towarzyszy. Ujawniły się też różne nastawienia do niej, nie tylko negatywne, ale i pozytywne, bowiem granice oprócz tego, że ograniczają i utrudniają realizację różnych działań, dają poczucie bezpieczeństwa. Znajomość sposobów interpretacji granic i nastawień do niej może poszerzać zrozumienie zachowań podejmowanych wobec granic, nie zawsze zgodnych z postulowanymi w naukach o zarządzaniu. Oprócz zachowań zorientowanych na zmi...
Artykuł opublikowany w: Studia Ekonomiczne. Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach nr 255 (rok wydania 2016, str. 270- 279, 2016
Celem artykułu jest wyjaśnienie przykładowych problemów - inicjowanych przez otoczenie zewnętrzne... more Celem artykułu jest wyjaśnienie przykładowych problemów - inicjowanych przez otoczenie zewnętrzne, z którymi powinny zmierzyć się jednostki inspekcyjne nadzorujące bezpieczeństwo żywności. Można powiedzieć, że cele i zadania tych jednostek się nie zmieniają w kontekście ochrony zdrowia publicznego, ale zmieniają się poszczególne elementy otoczenia zewnętrznego tworząc uwarunkowania, które mają wpływ na funkcjonowanie tych jednostek. Opisane w artykule rodzaje problemów zostały zidentyfikowane w ramach projektu badawczego zrealizowanego w jednostkach inspekcyjnych nadzorujących bezpieczeństwo żywności w Polsce zgodnie z interpretatywnym paradygmatem nauk o organizacji i zarządzaniu. Wyniki pokazują, że głównym kontekstem istniejących wyzwań dla jednostek inspekcyjnych jest myślenie, postrzeganie i funkcjonowanie inspekcji zgodnie z biurokratycznym modelem administracji sformułowanym na początku XX wieku przez Maxa Webera. Jest to główna przyczyna tego, że jednostki inspekcyjne, będące specjalnymi organami kontroli i nadzoru nie mogą odnaleźć się w „płynnej nowoczesności”.
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Design/methodology/approach: The research was conducted among employees of public and business organisations in various organisational roles. A total of 497 people took part. It was conducted according to a symbolic-interpretative approach, using survey questionnaires containing two open-ended questions. Semantic field analysis was used to structure the content, which allowed the main research categories to be distinguished. The phenomenon of passivity is one of the identified organisational behaviours.
Findings: There is value in identifying differences between public and business organisations in the area of organisational passivity, which justifies the need to look at these organisations differently when making changes to organisational behaviour. The underlying phenomenon of passivity are the different motives of the participants in these organisations. In business organisations, passivity is a manifestation of disagreement with the treatment in question and a lack of acquiescence to the organisational system in place. In public organisations, it is the result of a sense of lack of agency, a subjective approach to the employee and seeing oneself as a helpless and powerless individual. Knowing how to interpret organisational reality and organisational roles makes it possible to influence organisational motives and behaviour more effectively. At the same time, it emphasises the validity of influencing passivity in a different way, which should depend on the type of organisation.
Research limitations/implications: inability to fully objectify the research results obtained.
Practical implications: The results obtained improve the understanding of organisational passivity. Knowledge of the causes of this phenomenon allows us to influence organisational behaviour more effectively by shaping organisational conditions that support activity and offset organisational passivity.
Originality/value: The originality of this article lies in combining the cognitive aspect of the individual with the organisational behaviour undertaken. In the methodological area, the qualitative aspect (open-ended questions) was also combined with the quantitative aspect. The use in the qualitative study of a tool that is typical of a quantitative approach allowed a larger number of statements to be obtained, which far exceeded the possibilities of a study using standard qualitative methods. This, in turn, made it possible to show the relationship between organisational type, organisational role, seniority and cognitive dimension and the phenomenon of organisational inactivity.
The result of various concepts regarding management and organization in public administration are newly created values and patterns of behaviours that should be performed by the state clerks. However, in Poland the clerks do not feel the need of change since it is
imposed by the external surrounding. That is why the clerks’ split can be observed, the split between the values and attitudes that are known and accepted by this group and the ones that are imposed by the external surrounding and not understood well. The article addresses the conceptions thematized by the clerks in terms of their
understanding and perceiving the controlled entrepreneurs since it is not the perception that could be described as partnership or pro-client approach but rather hierarchical and formal – so
far from what is expected by the society. Nevertheless, it must be admitted that also in this sector (public administration) some changes can be observed, yet these are usually surface modifications or declarations - for example: the change of terminology in the documentation, creating new posts or longer hours of operation. Surely it is not what should be done in this sphere. What seems crucial is the change in the clerks’ thinking about the entrepreneurs as well
as heading for the coherence between what is socially expected and what is perceived and understood by the clerks. This congruence seems to be one of the directions leading to the success of the inspection bodies
Design/methodology/approach: The research was conducted among employees of public and business organisations in various organisational roles. A total of 497 people took part. It was conducted according to a symbolic-interpretative approach, using survey questionnaires containing two open-ended questions. Semantic field analysis was used to structure the content, which allowed the main research categories to be distinguished. The phenomenon of passivity is one of the identified organisational behaviours.
Findings: There is value in identifying differences between public and business organisations in the area of organisational passivity, which justifies the need to look at these organisations differently when making changes to organisational behaviour. The underlying phenomenon of passivity are the different motives of the participants in these organisations. In business organisations, passivity is a manifestation of disagreement with the treatment in question and a lack of acquiescence to the organisational system in place. In public organisations, it is the result of a sense of lack of agency, a subjective approach to the employee and seeing oneself as a helpless and powerless individual. Knowing how to interpret organisational reality and organisational roles makes it possible to influence organisational motives and behaviour more effectively. At the same time, it emphasises the validity of influencing passivity in a different way, which should depend on the type of organisation.
Research limitations/implications: inability to fully objectify the research results obtained.
Practical implications: The results obtained improve the understanding of organisational passivity. Knowledge of the causes of this phenomenon allows us to influence organisational behaviour more effectively by shaping organisational conditions that support activity and offset organisational passivity.
Originality/value: The originality of this article lies in combining the cognitive aspect of the individual with the organisational behaviour undertaken. In the methodological area, the qualitative aspect (open-ended questions) was also combined with the quantitative aspect. The use in the qualitative study of a tool that is typical of a quantitative approach allowed a larger number of statements to be obtained, which far exceeded the possibilities of a study using standard qualitative methods. This, in turn, made it possible to show the relationship between organisational type, organisational role, seniority and cognitive dimension and the phenomenon of organisational inactivity.
The result of various concepts regarding management and organization in public administration are newly created values and patterns of behaviours that should be performed by the state clerks. However, in Poland the clerks do not feel the need of change since it is
imposed by the external surrounding. That is why the clerks’ split can be observed, the split between the values and attitudes that are known and accepted by this group and the ones that are imposed by the external surrounding and not understood well. The article addresses the conceptions thematized by the clerks in terms of their
understanding and perceiving the controlled entrepreneurs since it is not the perception that could be described as partnership or pro-client approach but rather hierarchical and formal – so
far from what is expected by the society. Nevertheless, it must be admitted that also in this sector (public administration) some changes can be observed, yet these are usually surface modifications or declarations - for example: the change of terminology in the documentation, creating new posts or longer hours of operation. Surely it is not what should be done in this sphere. What seems crucial is the change in the clerks’ thinking about the entrepreneurs as well
as heading for the coherence between what is socially expected and what is perceived and understood by the clerks. This congruence seems to be one of the directions leading to the success of the inspection bodies