Antoni Lluís Mesquida is an assistant lecturer with a doctoral degree of Project Management and Software Quality at the University of the Balearic Islands. His research interests include software process improvement, project management and IT service management. He received his PhD in Computer Science from the University of the Balearic Islands.
Communications in Computer and Information Science, 2019
In order to facilitate Agile coaching, the definition, monitoring and control of metrics can be v... more In order to facilitate Agile coaching, the definition, monitoring and control of metrics can be very useful. There exist different software tools to support these tasks. This paper presents how the tool Actionable Agile can support Agile coaching by the interpretation of the values in the different charts it provides. These charts and metrics can be considered as objective inputs to find improvement opportunities. This kind of tools can be seen as an asset to facilitate constant delivery of value and to create team awareness.
Communications in Computer and Information Science, 2017
This paper demonstrates the use of game techniques for Software Process Improvement. InnoBox, a g... more This paper demonstrates the use of game techniques for Software Process Improvement. InnoBox, a game toolbox for process improvement and innovation in agile teams is presented. Authors selected 12 collaborative games to be used in team meetings. Each game card in InnoBox has been created and classified based on a design thinking approach and team maturity level. InnoBox is a ready to use tool designed for agile teams to facilitate, innovate and improve communication, cohesion and their way of working.
Communications in Computer and Information Science, 2020
In order to know the real status of all the applications and systems in a company, an inventory o... more In order to know the real status of all the applications and systems in a company, an inventory of all the elements that could be released can be very useful. This paper presents a Releasable Inventory Tool, which was developed to support Agility. It facilitates the creation of an environment aligned to Lean and Agile principles. The releasable inventory enables strategic, tactical, and operational decisions by providing details on current releasable elements, which are constantly monitored and evaluated to support continual improvement, alignment, and value creation.
With risk management as a key topic for most organizations, aligning and improving organisational... more With risk management as a key topic for most organizations, aligning and improving organisational and business processes is essential. Capability and Maturity Models can contribute to assess and then enable process improvement. With the need to integrate risk management in IT settings (IT department/organisation), ISO/IEC 15504-330xx process assessment approach combined with ISO 31000 for risk management can be the foundations for new process models. An integrated process-based approach with various market-demanded ISO standards (ISO 9001, ISO 21500, ISO/IEC 20000-1 and ISO/IEC 27001) is proposed in the paper; it explains how the Integrated Risk Management Process Model for IT settings in an ISO multi-standards context is developed with a Design Science research method.
Communications in Computer and Information Science, 2017
This research demonstrates the first steps towards the creation of a generic sequential Agile ado... more This research demonstrates the first steps towards the creation of a generic sequential Agile adoption framework. The presented Framework is the result of a detailed analysis of academic literature and industrial reports, and a multi-case study conducted in three large enterprises in Spain and Serbia. The proposed Agile adoption framework is composed of three main sequential phases for Agile method adoption process: Preparation, Transformation and Agile organisation. Preparation, the first phase of the framework, is developed to the highest level of detail and validated in three case companies. The main contribution of the paper is the proposed framework, from which the first phase is ready to be used by practitioners, and second and third phases are useful for academic society and they can be developed and validated further in the future. Integrated list of contingency factors, and list of situational factors, may be used by practitioners independently of using the generic Framework for Agile adoption presented in the paper.
Abstract With risk management as a key challenge for most organizations, aligning and improving o... more Abstract With risk management as a key challenge for most organizations, aligning and improving organisational and business processes is essential. Capability and Maturity Models can contribute to assess and then enable process improvement. With the need to integrate risk management in IT Organizations (IT department/organisation), ISO/IEC 15,504–330xx process assessment approach combined with the latest version of ISO 31,000 for risk management can be the foundations for new process models. An integrated process-based approach with various popular and market demands ISO standards (ISO 9001, ISO 21,500, ISO/IEC 20,000–1 and ISO/IEC 27,001) is proposed in the paper; it explains how the Integrated Risk Management Process Assessment Model for IT Organizations in an ISO multi-standards context is developed with a Design Science research method.
Communications in Computer and Information Science, 2015
Agile software development methods have changed nature of cooperation, collaboration and communic... more Agile software development methods have changed nature of cooperation, collaboration and communication in software development. Retrospective is a regular part of Scrum framework and it is devoted to software process improvement. In this paper different games for improving agile software development processes are presented. These games can be applied during the retrospective meetings and they are grouped in five sections: data gathering, ongoing activities, timeline, and team cohesion and risk management.
Project management is a discipline with an established and consolidated body of knowledge which i... more Project management is a discipline with an established and consolidated body of knowledge which is collected in different models and standards. It is applicable in many professional areas. This article presents the results of an educational innovation project that has consisted in adapting some of the project management best practices to the organization and teaching of university courses in the European Higher Education Area (EHEA). A guide to support teaching management has been developed and a set of materials to facilitate the implementation of different processes has been designed. Moreover, a website has also been developed to share all the generated resources, to collect the experiences and suggestions from teachers and to provide feedback for continually improving the whole cycle.
2014 9th Iberian Conference on Information Systems and Technologies (CISTI), 2014
ABSTRACT From the results of the research project entitled MiProDOC, where the PMBOK® Guide proje... more ABSTRACT From the results of the research project entitled MiProDOC, where the PMBOK® Guide project management good practices were adapted to the organization and delivery of teaching in the European Higher Education Area (EHEA), in this paper a personal environment for teaching management is presented. This environment integrates a set of tools supporting the teaching life cycle and is formed by both transversal tools such as office suites, social bookmarking services or virtual storage services, and specific tools for managing scope, time, communications and quality.
Communications in Computer and Information Science, 2010
ABSTRACT Software engineering is currently paying special attention to cooperative and human aspe... more ABSTRACT Software engineering is currently paying special attention to cooperative and human aspects of software development. Within this new socio-technical perspective of software engineering, teamwork appears to be a relevant topic. This paper presents a SPICE-based Teamwork Assessment Model for software teams. This model, named Team SPICE, is composed of a Teamwork Reference Model (TRM) and a Measurement Framework, both introduced in previous works. In this paper, the assessment process to be followed to perform a teamwork assessment and the experience of its application to software teams are described.
Communications in Computer and Information Science, 2010
ABSTRACT This paper presents the experience of application of the ISO/IEC 15504 standard in eight... more ABSTRACT This paper presents the experience of application of the ISO/IEC 15504 standard in eight software companies. Firstly, the objectives, the participants and the work plan are exposed. Secondly, the implementation of the project activities and its results are summarized. And finally, the cost of the implementation is detailed. The project which has allowed this improvement effort in these organizations has been named “QuaSAR II” and represents the continuance of the “QuaSAR” project, a software process improvement initiative started in 2002 in the Balearic Islands.
Communications in Computer and Information Science, 2011
ABSTRACT Software companies which have been involved in a process improvement programme according... more ABSTRACT Software companies which have been involved in a process improvement programme according to ISO/IEC 15504 are showing an increasing interest in the ISO/IEC 20000 standard for Information Technology Service Management. With the intention of supporting these companies in the implementation of the ISO/IEC 20000 standard and in order to facilitate the simultaneous application of both standards, the existing relations between ISO/IEC 15504-5 base practices and ISO/IEC 20000-4 process outcomes have been analysed and the results are presented in this paper.
Communications in Computer and Information Science, 2012
ABSTRACT In the adverse economic situation customer requirements for purchasing a new product or ... more ABSTRACT In the adverse economic situation customer requirements for purchasing a new product or service are even greater. Software companies have been forced to improve their tenders to be competitive. The experience and knowledge gained in previous projects is crucial for organizations to prepare accurate and viable tenders. In this paper, two generic processes to support the tendering preparation and the project management according to PMBOK® are presented. These generic processes have been deployed in two software companies involved in an ISO/IEC 15504 SPI initiative. The implementation of these generic processes has facilitated the improvement of some ISO/IEC 15504-5 processes.
Communications in Computer and Information Science, 2019
In order to facilitate Agile coaching, the definition, monitoring and control of metrics can be v... more In order to facilitate Agile coaching, the definition, monitoring and control of metrics can be very useful. There exist different software tools to support these tasks. This paper presents how the tool Actionable Agile can support Agile coaching by the interpretation of the values in the different charts it provides. These charts and metrics can be considered as objective inputs to find improvement opportunities. This kind of tools can be seen as an asset to facilitate constant delivery of value and to create team awareness.
Communications in Computer and Information Science, 2017
This paper demonstrates the use of game techniques for Software Process Improvement. InnoBox, a g... more This paper demonstrates the use of game techniques for Software Process Improvement. InnoBox, a game toolbox for process improvement and innovation in agile teams is presented. Authors selected 12 collaborative games to be used in team meetings. Each game card in InnoBox has been created and classified based on a design thinking approach and team maturity level. InnoBox is a ready to use tool designed for agile teams to facilitate, innovate and improve communication, cohesion and their way of working.
Communications in Computer and Information Science, 2020
In order to know the real status of all the applications and systems in a company, an inventory o... more In order to know the real status of all the applications and systems in a company, an inventory of all the elements that could be released can be very useful. This paper presents a Releasable Inventory Tool, which was developed to support Agility. It facilitates the creation of an environment aligned to Lean and Agile principles. The releasable inventory enables strategic, tactical, and operational decisions by providing details on current releasable elements, which are constantly monitored and evaluated to support continual improvement, alignment, and value creation.
With risk management as a key topic for most organizations, aligning and improving organisational... more With risk management as a key topic for most organizations, aligning and improving organisational and business processes is essential. Capability and Maturity Models can contribute to assess and then enable process improvement. With the need to integrate risk management in IT settings (IT department/organisation), ISO/IEC 15504-330xx process assessment approach combined with ISO 31000 for risk management can be the foundations for new process models. An integrated process-based approach with various market-demanded ISO standards (ISO 9001, ISO 21500, ISO/IEC 20000-1 and ISO/IEC 27001) is proposed in the paper; it explains how the Integrated Risk Management Process Model for IT settings in an ISO multi-standards context is developed with a Design Science research method.
Communications in Computer and Information Science, 2017
This research demonstrates the first steps towards the creation of a generic sequential Agile ado... more This research demonstrates the first steps towards the creation of a generic sequential Agile adoption framework. The presented Framework is the result of a detailed analysis of academic literature and industrial reports, and a multi-case study conducted in three large enterprises in Spain and Serbia. The proposed Agile adoption framework is composed of three main sequential phases for Agile method adoption process: Preparation, Transformation and Agile organisation. Preparation, the first phase of the framework, is developed to the highest level of detail and validated in three case companies. The main contribution of the paper is the proposed framework, from which the first phase is ready to be used by practitioners, and second and third phases are useful for academic society and they can be developed and validated further in the future. Integrated list of contingency factors, and list of situational factors, may be used by practitioners independently of using the generic Framework for Agile adoption presented in the paper.
Abstract With risk management as a key challenge for most organizations, aligning and improving o... more Abstract With risk management as a key challenge for most organizations, aligning and improving organisational and business processes is essential. Capability and Maturity Models can contribute to assess and then enable process improvement. With the need to integrate risk management in IT Organizations (IT department/organisation), ISO/IEC 15,504–330xx process assessment approach combined with the latest version of ISO 31,000 for risk management can be the foundations for new process models. An integrated process-based approach with various popular and market demands ISO standards (ISO 9001, ISO 21,500, ISO/IEC 20,000–1 and ISO/IEC 27,001) is proposed in the paper; it explains how the Integrated Risk Management Process Assessment Model for IT Organizations in an ISO multi-standards context is developed with a Design Science research method.
Communications in Computer and Information Science, 2015
Agile software development methods have changed nature of cooperation, collaboration and communic... more Agile software development methods have changed nature of cooperation, collaboration and communication in software development. Retrospective is a regular part of Scrum framework and it is devoted to software process improvement. In this paper different games for improving agile software development processes are presented. These games can be applied during the retrospective meetings and they are grouped in five sections: data gathering, ongoing activities, timeline, and team cohesion and risk management.
Project management is a discipline with an established and consolidated body of knowledge which i... more Project management is a discipline with an established and consolidated body of knowledge which is collected in different models and standards. It is applicable in many professional areas. This article presents the results of an educational innovation project that has consisted in adapting some of the project management best practices to the organization and teaching of university courses in the European Higher Education Area (EHEA). A guide to support teaching management has been developed and a set of materials to facilitate the implementation of different processes has been designed. Moreover, a website has also been developed to share all the generated resources, to collect the experiences and suggestions from teachers and to provide feedback for continually improving the whole cycle.
2014 9th Iberian Conference on Information Systems and Technologies (CISTI), 2014
ABSTRACT From the results of the research project entitled MiProDOC, where the PMBOK® Guide proje... more ABSTRACT From the results of the research project entitled MiProDOC, where the PMBOK® Guide project management good practices were adapted to the organization and delivery of teaching in the European Higher Education Area (EHEA), in this paper a personal environment for teaching management is presented. This environment integrates a set of tools supporting the teaching life cycle and is formed by both transversal tools such as office suites, social bookmarking services or virtual storage services, and specific tools for managing scope, time, communications and quality.
Communications in Computer and Information Science, 2010
ABSTRACT Software engineering is currently paying special attention to cooperative and human aspe... more ABSTRACT Software engineering is currently paying special attention to cooperative and human aspects of software development. Within this new socio-technical perspective of software engineering, teamwork appears to be a relevant topic. This paper presents a SPICE-based Teamwork Assessment Model for software teams. This model, named Team SPICE, is composed of a Teamwork Reference Model (TRM) and a Measurement Framework, both introduced in previous works. In this paper, the assessment process to be followed to perform a teamwork assessment and the experience of its application to software teams are described.
Communications in Computer and Information Science, 2010
ABSTRACT This paper presents the experience of application of the ISO/IEC 15504 standard in eight... more ABSTRACT This paper presents the experience of application of the ISO/IEC 15504 standard in eight software companies. Firstly, the objectives, the participants and the work plan are exposed. Secondly, the implementation of the project activities and its results are summarized. And finally, the cost of the implementation is detailed. The project which has allowed this improvement effort in these organizations has been named “QuaSAR II” and represents the continuance of the “QuaSAR” project, a software process improvement initiative started in 2002 in the Balearic Islands.
Communications in Computer and Information Science, 2011
ABSTRACT Software companies which have been involved in a process improvement programme according... more ABSTRACT Software companies which have been involved in a process improvement programme according to ISO/IEC 15504 are showing an increasing interest in the ISO/IEC 20000 standard for Information Technology Service Management. With the intention of supporting these companies in the implementation of the ISO/IEC 20000 standard and in order to facilitate the simultaneous application of both standards, the existing relations between ISO/IEC 15504-5 base practices and ISO/IEC 20000-4 process outcomes have been analysed and the results are presented in this paper.
Communications in Computer and Information Science, 2012
ABSTRACT In the adverse economic situation customer requirements for purchasing a new product or ... more ABSTRACT In the adverse economic situation customer requirements for purchasing a new product or service are even greater. Software companies have been forced to improve their tenders to be competitive. The experience and knowledge gained in previous projects is crucial for organizations to prepare accurate and viable tenders. In this paper, two generic processes to support the tendering preparation and the project management according to PMBOK® are presented. These generic processes have been deployed in two software companies involved in an ISO/IEC 15504 SPI initiative. The implementation of these generic processes has facilitated the improvement of some ISO/IEC 15504-5 processes.
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