ABSTRACT The aim of this paper is to clarify the concepts of knowledge to develop a better theore... more ABSTRACT The aim of this paper is to clarify the concepts of knowledge to develop a better theoretical understanding based on one of the eldest semiotic insights from one unfortunately often forgotten philosopher of modern semiotic: Gottfried Wilhelm Leibniz (1646-1716). In his 'Meditationes de Cognitione, Veritate, et Ideis' (1684), he develops a systematical, dichotomous characterization of the different levels of knowledge acquisitions. According to his view, knowledge is essentially symbolic: it takes place in a system of representations which possesses language-like structures and which can be characterized on specific hierarchic levels from 'dark knowledge' ('notio obscura') up to 'distinct knowledge' ('notio distincta') to be distinguished by the criteria of recognizing and communicating the single elements ('notarum notae') constructing knowledge as a continuum. From a semiotic point of view, the paper shows that the awareness of the hierarchy of knowledge intensity can supply a framework for conceptual analysis and modeling of knowledge creation processes. As a result, we actually should focus, not only in knowledge management, on the communication processes when creating knowledge. Leibniz shows the fundamental problem of decomposing knowledge in externalization processes, which is only possible by the use of symbols, needing clear explanations through symbols again. Therefore, organization should be concerned with the creation of shared representations and meaning systems with respect to different levels of explicitly as Leibniz showed us.
... First, we calculated an explanatory factor analysis (main components, Varimax-rotated). ... T... more ... First, we calculated an explanatory factor analysis (main components, Varimax-rotated). ... TV, in newspapers, and radio news loaded with at least 0.73 (newspapers); the second factor has high loadings of the use of special-interest journals, news on the Internet, and news ...
ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Kons... more ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Konsumenten beim Einkauf im Internet wahrnehmen. Vertrauen als wirkungsvoller Mechanismus zur Reduktion von Risikowahrnehmung spielt hierbei eine bedeutende Rolle. Der Beitrag stellt ein Grundmodell zur Vertrauensgenerierung durch Reputation vor und wirft ein neues Licht auf das Konzept des Kundenvertrauens im Kontext des E-Commerce. Die empirische Untersuchung unter 473 Internetnutzern zeigt, dass die vertrauensvolle Kaufabsicht einer Person besonders stark von der vertrauensvollen Einstellung zum Anbieter beeinflusst wird. Die Rolle der Reputation zur Vertrauensgenerierung ist insbesondere dann ausgeprägt, wenn ein Konsument noch wenig eigene Erfahrung mit einem konkreten Anbieter und/oder dem System des Internet als Einkaufsumgebung gemacht hat. Für die Generierung von Reputation erweist sich die persönliche Kommunikation mit Freunden und Bekannten als besonders einflussreich.
ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Kons... more ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Konsumenten beim Einkauf im Internet wahrnehmen. Vertrauen als wirkungsvoller Mechanismus zur Reduktion von Risikowahrnehmung spielt hierbei eine bedeutende Rolle. Der Beitrag stellt ein Grundmodell zur Vertrauensgenerierung durch Reputation vor und wirft ein neues Licht auf das Konzept des Kundenvertrauens im Kontext des E-Commerce. Die empirische Untersuchung unter 473 Internetnutzern zeigt, dass die vertrauensvolle Kaufabsicht einer Person besonders stark von der vertrauensvollen Einstellung zum Anbieter beeinflusst wird. Die Rolle der Reputation zur Vertrauensgenerierung ist insbesondere dann ausgeprägt, wenn ein Konsument noch wenig eigene Erfahrung mit einem konkreten Anbieter und/oder dem System des Internet als Einkaufsumgebung gemacht hat. Für die Generierung von Reputation erweist sich die persönliche Kommunikation mit Freunden und Bekannten als besonders einflussreich.
The authors seek to give a contribution to the understanding of the interrelationship between unc... more The authors seek to give a contribution to the understanding of the interrelationship between uncertainties and decision making in complex environments. The aim of this paper is to explore a new way of thinking about the Luhmann's system theory in the light of recent ...
ABSTRACT The aim of this paper is to clarify the concepts of knowledge to develop a better theore... more ABSTRACT The aim of this paper is to clarify the concepts of knowledge to develop a better theoretical understanding based on one of the eldest semiotic insights from one unfortunately often forgotten philosopher of modern semiotic: Gottfried Wilhelm Leibniz (1646-1716). In his 'Meditationes de Cognitione, Veritate, et Ideis' (1684), he develops a systematical, dichotomous characterization of the different levels of knowledge acquisitions. According to his view, knowledge is essentially symbolic: it takes place in a system of representations which possesses language-like structures and which can be characterized on specific hierarchic levels from 'dark knowledge' ('notio obscura') up to 'distinct knowledge' ('notio distincta') to be distinguished by the criteria of recognizing and communicating the single elements ('notarum notae') constructing knowledge as a continuum. From a semiotic point of view, the paper shows that the awareness of the hierarchy of knowledge intensity can supply a framework for conceptual analysis and modeling of knowledge creation processes. As a result, we actually should focus, not only in knowledge management, on the communication processes when creating knowledge. Leibniz shows the fundamental problem of decomposing knowledge in externalization processes, which is only possible by the use of symbols, needing clear explanations through symbols again. Therefore, organization should be concerned with the creation of shared representations and meaning systems with respect to different levels of explicitly as Leibniz showed us.
... First, we calculated an explanatory factor analysis (main components, Varimax-rotated). ... T... more ... First, we calculated an explanatory factor analysis (main components, Varimax-rotated). ... TV, in newspapers, and radio news loaded with at least 0.73 (newspapers); the second factor has high loadings of the use of special-interest journals, news on the Internet, and news ...
ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Kons... more ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Konsumenten beim Einkauf im Internet wahrnehmen. Vertrauen als wirkungsvoller Mechanismus zur Reduktion von Risikowahrnehmung spielt hierbei eine bedeutende Rolle. Der Beitrag stellt ein Grundmodell zur Vertrauensgenerierung durch Reputation vor und wirft ein neues Licht auf das Konzept des Kundenvertrauens im Kontext des E-Commerce. Die empirische Untersuchung unter 473 Internetnutzern zeigt, dass die vertrauensvolle Kaufabsicht einer Person besonders stark von der vertrauensvollen Einstellung zum Anbieter beeinflusst wird. Die Rolle der Reputation zur Vertrauensgenerierung ist insbesondere dann ausgeprägt, wenn ein Konsument noch wenig eigene Erfahrung mit einem konkreten Anbieter und/oder dem System des Internet als Einkaufsumgebung gemacht hat. Für die Generierung von Reputation erweist sich die persönliche Kommunikation mit Freunden und Bekannten als besonders einflussreich.
ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Kons... more ABSTRACT Erfolgreiches Wirtschaften im E-Commerce erfordert die Reduzierung von Risiken, die Konsumenten beim Einkauf im Internet wahrnehmen. Vertrauen als wirkungsvoller Mechanismus zur Reduktion von Risikowahrnehmung spielt hierbei eine bedeutende Rolle. Der Beitrag stellt ein Grundmodell zur Vertrauensgenerierung durch Reputation vor und wirft ein neues Licht auf das Konzept des Kundenvertrauens im Kontext des E-Commerce. Die empirische Untersuchung unter 473 Internetnutzern zeigt, dass die vertrauensvolle Kaufabsicht einer Person besonders stark von der vertrauensvollen Einstellung zum Anbieter beeinflusst wird. Die Rolle der Reputation zur Vertrauensgenerierung ist insbesondere dann ausgeprägt, wenn ein Konsument noch wenig eigene Erfahrung mit einem konkreten Anbieter und/oder dem System des Internet als Einkaufsumgebung gemacht hat. Für die Generierung von Reputation erweist sich die persönliche Kommunikation mit Freunden und Bekannten als besonders einflussreich.
The authors seek to give a contribution to the understanding of the interrelationship between unc... more The authors seek to give a contribution to the understanding of the interrelationship between uncertainties and decision making in complex environments. The aim of this paper is to explore a new way of thinking about the Luhmann's system theory in the light of recent ...
Goal: Reflecting on the current polyphony of voices in public diplomacy due to the emergence of n... more Goal: Reflecting on the current polyphony of voices in public diplomacy due to the emergence of new and non state actors (e.g. corporations, NGOs), as well as communications channels (e.g. social media and digital diplomacy), the theme for this call for papers is: “Voices in public diplomacy.” Since public diplomacy is a rapidly-evolving interdisciplinary field, we invite contributions to reflect on the theme, but submissions that address other aspects of public diplomacy, such as theoretical and conceptual advancements, current challenges, measurement instruments and evaluation, are also invited. We encourage papers with institutional, geographical and/or national diversity. We welcome original submissions of full length complete research papers, extended abstract and panel proposals. Preference will be given to complete research papers and panel proposals.
The aim of the Public Diplomacy Interest Group is to bring together scholars investigating topics related to public diplomacy, nation branding, country image and reputation, public relations for and of nations, as well as political, and global and intercultural communication that influences international relations. It seeks to gather all perspectives, research methods, methodological approaches, and theories including critical approaches, and to encourage dialogue and debate on these growing interdisciplinary topics.
2018 Submission Guidelines:
- Full length completed research papers (8,000 words, excluding references and tables). Papers must not have been previously presented, scheduled for presentation, accepted for publication, or published.
- Extended abstracts (2,500-3,000 words, excluding references) with a full paper submitted till 30 March 2018. Extended abstracts are intended for work in progress, offering the opportunity to present on-going research that has not yet reached completion at the time of the submission deadline. Extended abstracts should present concisely the purpose of the paper, main theoretical framework/assumptions and if applicable research methods and preliminary and/or expected results. Extended abstracts should clearly state the contribution of the paper for public diplomacy theory and practice.
- Panel proposals should focus on current tendencies, debates and/ or controversies in current research and practice of public diplomacy. Panel proposals comprise 4-5 authors and should include: 1) a 450-word (max) rationale for the panel, 2) a 350-word (max) abstract of each participant’s presentation, 3) Names of panel participants (including a designated respondent if relevant for the panel format), 4) Name of panel chair/organizer (usually the same person), and 5) a 75-word description of the panel for the conference program.
Full length research papers and extended abstracts will be considered for traditional research presentation sessions, high-density paper sessions, or interactive paper sessions.
For all submissions, please select the appropriate category (i.e. faculty or student submission) in All Academic online submission site and provide keywords as requested to help us guide your work to the most appropriate reviewers.
All submissions must be anonymous. If any item of the above guidelines and formatting instructions is not met, the contribution will not be reviewed.
Any submission comes with the professional expectation that you will present that work as a registered attendee at the conference if it is accepted by the Interest Group.
Awards Based on feedback from the review process, we may confer top faculty and top student paper awards for full length completed research papers. To be considered for Top Student Paper Award, a contribution must be authored solely by graduate students. To be considered for any award, at least one author must be a member of the Public Diplomacy Interest Group at the time of submission.
Please volunteer to be a reviewer! To ensure the timeliness and quality of the review process, we encourage all faculty members and PhD students who submit papers to our Interest Group to also volunteer as reviewers. Within ICA’s paper management system you will find a link labeled ‘Volunteer to be a Reviewer’. Please enroll as a volunteer on the ICA submission site when you submit your contribution. Please update your ICA member profile, including your research interests, to facilitate our process of identifying the appropriate reviewers for each submission.
Deadlines Submission through the ICA Conference website opens 1 September 2017. All submissions must be completed online no later than 16:00 UTC, 1 November 2017. ICA will send acceptance/rejection notices to submitters on 17 January 2018. To avoid technical problems, early submission is strongly encouraged. Please direct any questions about the call for submissions to Alina Dolea (alinadolea@gmail.com).
The Paper Management System is Now Open! You can submit your contribution for ICA2018 in Prague
To access ICA’s paper management system, please click here (http://www.icahdq.org/cfp/index.asp). You do not have to be an ICA member but you do need a profile. Please use your user ID to access the system. If you have used the system before, but cannot recall your information please use the ‘Search for My Profile’ function. We do not encourage multiple profiles, so please try to refrain from creating duplicate profiles.
Tips for Online Submission:
INDIVIDUAL PROPOSAL: SUBMITTING A PAPER OR EXTENDED ABSTRACT?
Have your document ready to upload! You MUST upload a paper or extended abstract in order to complete the submission process. Before submitting your document, remember to remove all author identification from the text, cover page, and the file properties. (In the “File” menu select “Properties,” delete any identifying information, click “OK,” and save the document.)
SESSIONS PROPOSALS: SUBMITTING A PANEL OR ROUND TABLE PROPOSAL?
Plan ahead! The Session Organizer submits the panel proposal, and enters all of the panel information including the abstract rationale, and listing of all panel participants. When entering a panel participant, please SEARCH THE DATABASE for the participants. ENTER ONLY 2 OR 3 LETTERS OF THE FIRST AND LAST NAMES WHEN SEARCHING. This strategy will minimize the possibility of missing a record because of a ‘special’ character in the first or last names. Creating a second record for a person already in the database will cause problems in the future. In the Panel Description field enter the text of your panel proposal including rationale, presentation authors and titles, and abstracts or any other information mentioned in the Call for Papers. You can do this by copying and pasting the text of the panel proposal from your Word document.
Help is available:
If you need help with online submission, do contact me (alinadolea@gmail.com). All divisions and interest groups are accepting only electronic submissions. When you submit your paper, also consider signing up to be a reviewer! Signing up to review is available after you log into the submission site. You do not have to submit a paper to become a reviewer. Volunteering to serve as a reviewer does not guarantee that you will be selected to review. Be sure to mark your areas of expertise, so that you are appropriate matched to a paper to review.
Important Note:
Messages or e-mails are regularly sent from ICA or Unit Planners concerning paper submissions or reviewing. Sometimes our e-mails will filter into spam folders, usually of those who have a university address. So be sure to frequently check your message center in the paper submission system after signing in. The message center stores all sent messages and eliminate the problem of universities blocking emails.
Submission Deadline: Wednesday, 1 November 2017; 16:00 UTC
Purpose: This article examines how varying degrees of media constructed associations between orga... more Purpose: This article examines how varying degrees of media constructed associations between organizations and their home countries affect audience perceptions of such associations and, subsequently, how recipients attribute crisis responsibility and reputational damage to the home country. Additionally, the article investigates if pre-crisis country image can buffer negative effects of the crisis for the country.
Approach: We hypothesize that the strength of actor associations in media reports about crises affects recipients’ cognitive processes of crisis responsibility attribution and, thus, the ‘direction’ of reputational damage (corporation vs. country). Empirically, we analyze a) the effects of different levels of actor association in crisis reports (strong actor association vs. weak actor association) regarding a Chinese corporation in a one-factorial (between-subjects) experimental design; and b) the intervening effect of China’s country image prior to the crisis. Participants for the study lived in Switzerland and the United States.
Findings: The effect of different actor associations presented in the media on perceived association between a corporation and its home country is confirmed. Furthermore, these varying perceptions lead to a) significantly different tendencies in people’s ascriptions of crisis responsibility (corporation vs. country), and b) different degrees of reputational fallout for the home countries. Finally, the data did not confirm a moderating effect of pre-crisis country image on the reputational damage caused by the crisis.
Research implications: The study contributes to the understanding of key factors in the formation of crisis attributions as well as insights for the study of country image and public diplomacy. It provides a new approach for corporate communication and public diplomacy to analyze the complex interdependencies between countries and internationally visible and globally known corporations, which potentially affect the country’s perception abroad.
Originality: The article applies a new conceptual framework and methodology to analyze how both mediated and cognitive associations between different actors influence attribution of responsibility in crises, and how these associations ultimately bear on reputation spillover for the different actors.
Uploads
Papers by Diana Ingenhoff
The aim of the Public Diplomacy Interest Group is to bring together scholars investigating topics related to public diplomacy, nation branding, country image and reputation, public relations for and of nations, as well as political, and global and intercultural communication that influences international relations. It seeks to gather all perspectives, research methods, methodological approaches, and theories including critical approaches, and to encourage dialogue and debate on these growing interdisciplinary topics.
2018 Submission Guidelines:
- Full length completed research papers (8,000 words, excluding references and tables). Papers must not have been previously presented, scheduled for presentation, accepted for publication, or published.
- Extended abstracts (2,500-3,000 words, excluding references) with a full paper submitted till 30 March 2018. Extended abstracts are intended for work in progress, offering the opportunity to present on-going research that has not yet reached completion at the time of the submission deadline. Extended abstracts should present concisely the purpose of the paper, main theoretical framework/assumptions and if applicable research methods and preliminary and/or expected results. Extended abstracts should clearly state the contribution of the paper for public diplomacy theory and practice.
- Panel proposals should focus on current tendencies, debates and/ or controversies in current research and practice of public diplomacy. Panel proposals comprise 4-5 authors and should include: 1) a 450-word (max) rationale for the panel, 2) a 350-word (max) abstract of each participant’s presentation, 3) Names of panel participants (including a designated respondent if relevant for the panel format), 4) Name of panel chair/organizer (usually the same person), and 5) a 75-word description of the panel for the conference program.
Full length research papers and extended abstracts will be considered for traditional research presentation sessions, high-density paper sessions, or interactive paper sessions.
For all submissions, please select the appropriate category (i.e. faculty or student submission) in All Academic online submission site and provide keywords as requested to help us guide your work to the most appropriate reviewers.
All submissions must be anonymous. If any item of the above guidelines and formatting instructions is not met, the contribution will not be reviewed.
Any submission comes with the professional expectation that you will present that work as a registered attendee at the conference if it is accepted by the Interest Group.
Awards
Based on feedback from the review process, we may confer top faculty and top student paper awards for full length completed research papers. To be considered for Top Student Paper Award, a contribution must be authored solely by graduate students. To be considered for any award, at least one author must be a member of the Public Diplomacy Interest Group at the time of submission.
Please volunteer to be a reviewer!
To ensure the timeliness and quality of the review process, we encourage all faculty members and PhD students who submit papers to our Interest Group to also volunteer as reviewers. Within ICA’s paper management system you will find a link labeled ‘Volunteer to be a Reviewer’. Please enroll as a volunteer on the ICA submission site when you submit your contribution. Please update your ICA member profile, including your research interests, to facilitate our process of identifying the appropriate reviewers for each submission.
Deadlines
Submission through the ICA Conference website opens 1 September 2017. All submissions must be completed online no later than 16:00 UTC, 1 November 2017. ICA will send acceptance/rejection notices to submitters on 17 January 2018. To avoid technical problems, early submission is strongly encouraged. Please direct any questions about the call for submissions to Alina Dolea (alinadolea@gmail.com).
http://www.icahdq.org/mpage/PD2018
The Paper Management System is Now Open! You can submit your contribution for ICA2018 in Prague
To access ICA’s paper management system, please click here (http://www.icahdq.org/cfp/index.asp). You do not have to be an ICA member but you do need a profile. Please use your user ID to access the system. If you have used the system before, but cannot recall your information please use the ‘Search for My Profile’ function. We do not encourage multiple profiles, so please try to refrain from creating duplicate profiles.
Tips for Online Submission:
INDIVIDUAL PROPOSAL: SUBMITTING A PAPER OR EXTENDED ABSTRACT?
Have your document ready to upload! You MUST upload a paper or extended abstract in order to complete the submission process. Before submitting your document, remember to remove all author identification from the text, cover page, and the file properties. (In the “File” menu select “Properties,” delete any identifying information, click “OK,” and save the document.)
SESSIONS PROPOSALS: SUBMITTING A PANEL OR ROUND TABLE PROPOSAL?
Plan ahead! The Session Organizer submits the panel proposal, and enters all of the panel information including the abstract rationale, and listing of all panel participants. When entering a panel participant, please SEARCH THE DATABASE for the participants. ENTER ONLY 2 OR 3 LETTERS OF THE FIRST AND LAST NAMES WHEN SEARCHING. This strategy will minimize the possibility of missing a record because of a ‘special’ character in the first or last names. Creating a second record for a person already in the database will cause problems in the future. In the Panel Description field enter the text of your panel proposal including rationale, presentation authors and titles, and abstracts or any other information mentioned in the Call for Papers. You can do this by copying and pasting the text of the panel proposal from your Word document.
Help is available:
If you need help with online submission, do contact me (alinadolea@gmail.com). All divisions and interest groups are accepting only electronic submissions. When you submit your paper, also consider signing up to be a reviewer! Signing up to review is available after you log into the submission site. You do not have to submit a paper to become a reviewer. Volunteering to serve as a reviewer does not guarantee that you will be selected to review. Be sure to mark your areas of expertise, so that you are appropriate matched to a paper to review.
Important Note:
Messages or e-mails are regularly sent from ICA or Unit Planners concerning paper submissions or reviewing. Sometimes our e-mails will filter into spam folders, usually of those who have a university address. So be sure to frequently check your message center in the paper submission system after signing in. The message center stores all sent messages and eliminate the problem of universities blocking emails.
Submission Deadline: Wednesday, 1 November 2017; 16:00 UTC
Approach: We hypothesize that the strength of actor associations in media reports about crises affects recipients’ cognitive processes of crisis responsibility attribution and, thus, the ‘direction’ of reputational damage (corporation vs. country). Empirically, we analyze a) the effects of different levels of actor association in crisis reports (strong actor association vs. weak actor association) regarding a Chinese corporation in a one-factorial (between-subjects) experimental design; and b) the intervening effect of China’s country image prior to the crisis. Participants for the study lived in Switzerland and the United States.
Findings: The effect of different actor associations presented in the media on perceived association between a corporation and its home country is confirmed. Furthermore, these varying perceptions lead to a) significantly different tendencies in people’s ascriptions of crisis responsibility (corporation vs. country), and b) different degrees of reputational fallout for the home countries. Finally, the data did not confirm a moderating effect of pre-crisis country image on the reputational damage caused by the crisis.
Research implications: The study contributes to the understanding of key factors in the formation of crisis attributions as well as insights for the study of country image and public diplomacy. It provides a new approach for corporate communication and public diplomacy to analyze the complex interdependencies between countries and internationally visible and globally known corporations, which potentially affect the country’s perception abroad.
Originality: The article applies a new conceptual framework and methodology to analyze how both mediated and cognitive associations between different actors influence attribution of responsibility in crises, and how these associations ultimately bear on reputation spillover for the different actors.