Deep user and stakeholder involvement is becoming the norm when designing systems, while the desi... more Deep user and stakeholder involvement is becoming the norm when designing systems, while the design process of durable goods remains relatively secretive, aiming a single, well-balanced design solution to a well-defined problem for a generalized user group. Nonetheless, ever since industrial design became a widely recognized, formalized profession in the modernist era, its attention is turning gradually from mass products for the general public towards niche products for sub-cultures, and towards specific solutions (either products or systems) for communities. Could the next step be turning to individuals? Practices such as mass customization have already started to expand single solutions into wider solutions spaces to accommodate better the diversity of potential users, but the possibilities remain limited; conversely, designing ad hoc for individuals is prohibitively expensive for widespread diffusion. One emerging opportunity for opening the design process towards users is using Digital Fabrication with parametric/generative design (computer algorithms), which makes it possible to define an unforeseeable multitude of products in collaboration with the end users, according to their needs, desires, identities. The proposed workshop aims to map user diversities that are deep enough to benefit from the engagement of every single user in a collaborative design process, thus identifying possible points of intervention and raising new opportunities for developing authentically personal artefacts in the contemporary creative and productive environment. This activity will build on (and contribute to) an ongoing research project that aims to elaborate design strategies and workflows for design practitioners in search for serving better ‘e-very-one’
International Journal of Human–Computer Interaction, 2020
ABSTRACT The arising of new technologies ranging from smartphones to social networks is constantl... more ABSTRACT The arising of new technologies ranging from smartphones to social networks is constantly increasing interactions between people. In the Information and Communications Technology (ICT) community, adapting technology to human nature is the key concern of User-Centered Design (UCD). However, UCD tends to neglect the emerging social dimension of technology: users are consulted in the design process, but they do not have any direct involvement or creative control over the developed technological solutions. On the other hand, the collaborative and social nature of the design process is getting increasingly explicit in the Product Design community, where well-established participatory approaches are applied to involve stakeholders, designers, and end-users in the creative process of new products. In this paper, we first provide a deep analysis of the state of the art of participatory approaches in the research literature. Then, we investigate how their integration with UCD leads not only to empower the role of end-users as active collaborators of designers towards a more democratic crowd-based UCD process, but also to create innovation in the design process. We advocate that such innovation can be obtained by giving the right voice not only to the users who reach consensus in the design process but also to the marginals. We provide an explorative model, some experiments, and a sketch of the user interface to support our claim.
Integrative Psychological and Behavioral Science, 2015
The aim of the paper is to contribute to the definition and analysis of the &... more The aim of the paper is to contribute to the definition and analysis of the "access to the field" (Feldman et al. 2003) through an inter-organizational perspective. The paper discusses a case study on the access of a researcher to a hospital department where both organizations and actors are shown as actively constructing the research site. Both researcher and participants are described in terms of work organizations originally engaged in parallel systems of activity. Dynamics of negotiation "tied" the different actors' activities in a new activity system where researcher and participants concur to the effectiveness of both organizations (i.e., the research and the hospital ward). An Activity Theory perspective (Leont'ev 1978) is used with the aim of focusing the analysis on the activities in charge to the different actors. The approach adopted introduces the idea that, from the outset, research is made possible by a process of co-construction that works through the development of a completely new and shared work space arising around the encounter between researchers and participants. It is the balance between improvised actions and the co-creation of "boundary objects" (Star and Griesemer 1989), which makes interlacement possible between the two activity systems. The concept of "knotworking" (Engeström 2007a) is adopted to interpret specific actions by both organizations and actors intended to build a knot of activities whereby the new research system takes place.
In This Place: Cumulus Association Biannual International Conference : conference proceedings, School of Art & Design, Nottingham Trent University, Nottingham, 27 April - 1 May 2016. , 2016
Today the online marketplace encourages an increasingly ‘Long Tail’ economy, as Chris Anderson (2... more Today the online marketplace encourages an increasingly ‘Long Tail’ economy, as Chris Anderson (2006) calls the growing share of niche products opposed to mass manufactured goods. Design has embraced this evolution, in particular due to the crisis of large-scale production in favour of low-volume production, acting locally while thinking globally. Therefore, the Long Tail phenomenon causes the designer efforts to shift as well, towards creating uniqueness and experimenting various goals and approaches. We assist to different Design approaches to this phenomenon: a) on one hand there is the tendency to substitute the Design Skill with new ones (i.e. Makers); b) on the other, a faithful revival of traditional craft techniques and archetypes seems to reply to an environmental-cultural attitude which wants to bring Design back to a pre-industrial condition. The paper reports an experimental project carried out at Laboratory ‘Sapienza Design Factory’ in order to investigate this phenomenon and imagine a possible evolution of the Design Skill. According to our interpretation, creating authentically crafted unique artefacts in a digitally literate age requires the use of state-of-art tools both on the physical level (digital fabrication) and, even more importantly, on the intellectual level: from computationally tailor-made objects to algorithmically generated ornaments.
Guatemala, un país en vías de desarrollo, se come tortillas tres veces al día, todos los días, to... more Guatemala, un país en vías de desarrollo, se come tortillas tres veces al día, todos los días, todo el año; es el alimento número uno que acompaña las comidas tradicionales del país. Las soluciones improvisadas son un gran problema en Guatemala y las tortillas, a pesar de su popularidad, no son una excepción.
Actualmente, los contenedores para transportar tortillas no son los adecuados, lo que significa que los guatemaltecos improvisan sus maneras de llevar sus tortillas a casa. Por lo general se las transportan en bolsas de plástico que les dan las tortilleras (personas que hacen las tortillas). Esta solución no es higiénica, práctica o cómoda y afectan la calidad de las tortillas y sobre todo a nuestro medio ambiente.
He decidido proponer un producto sostenible que ayude a reforzar la cultura de mi país y que mantenga viva la tradición de las tortillas artesanales sin dejar de lado la higiene. La idea es crear un empaque tan asequible como las bolsas de plástico, pero hecho de materiales reciclables, que sea fácil de llevar y mantenga las tortillas en condiciones adecuadas hasta su consumación.
Este producto ayudará a los guatemaltecos a comprender la importancia de utilizar objetos diseñados específicamente para su uso, que ayuden al medio ambiente y mantengan la calidad de los productos artesanales consumidos en la vida cotidiana.
... One of Interviews on Design for Social Innovation and Sustainability. Frank Zebner LoredanaDi... more ... One of Interviews on Design for Social Innovation and Sustainability. Frank Zebner LoredanaDi Lucchio. 【Key Words】： 【CateGory Index】： TB47 【DOI】： CNKI:SUN:CYYS.0.2010-05-017. ...
Deep user and stakeholder involvement is becoming the norm when designing systems, while the desi... more Deep user and stakeholder involvement is becoming the norm when designing systems, while the design process of durable goods remains relatively secretive, aiming a single, well-balanced design solution to a well-defined problem for a generalized user group. Nonetheless, ever since industrial design became a widely recognized, formalized profession in the modernist era, its attention is turning gradually from mass products for the general public towards niche products for sub-cultures, and towards specific solutions (either products or systems) for communities. Could the next step be turning to individuals? Practices such as mass customization have already started to expand single solutions into wider solutions spaces to accommodate better the diversity of potential users, but the possibilities remain limited; conversely, designing ad hoc for individuals is prohibitively expensive for widespread diffusion. One emerging opportunity for opening the design process towards users is using Digital Fabrication with parametric/generative design (computer algorithms), which makes it possible to define an unforeseeable multitude of products in collaboration with the end users, according to their needs, desires, identities. The proposed workshop aims to map user diversities that are deep enough to benefit from the engagement of every single user in a collaborative design process, thus identifying possible points of intervention and raising new opportunities for developing authentically personal artefacts in the contemporary creative and productive environment. This activity will build on (and contribute to) an ongoing research project that aims to elaborate design strategies and workflows for design practitioners in search for serving better ‘e-very-one’
International Journal of Human–Computer Interaction, 2020
ABSTRACT The arising of new technologies ranging from smartphones to social networks is constantl... more ABSTRACT The arising of new technologies ranging from smartphones to social networks is constantly increasing interactions between people. In the Information and Communications Technology (ICT) community, adapting technology to human nature is the key concern of User-Centered Design (UCD). However, UCD tends to neglect the emerging social dimension of technology: users are consulted in the design process, but they do not have any direct involvement or creative control over the developed technological solutions. On the other hand, the collaborative and social nature of the design process is getting increasingly explicit in the Product Design community, where well-established participatory approaches are applied to involve stakeholders, designers, and end-users in the creative process of new products. In this paper, we first provide a deep analysis of the state of the art of participatory approaches in the research literature. Then, we investigate how their integration with UCD leads not only to empower the role of end-users as active collaborators of designers towards a more democratic crowd-based UCD process, but also to create innovation in the design process. We advocate that such innovation can be obtained by giving the right voice not only to the users who reach consensus in the design process but also to the marginals. We provide an explorative model, some experiments, and a sketch of the user interface to support our claim.
Integrative Psychological and Behavioral Science, 2015
The aim of the paper is to contribute to the definition and analysis of the &... more The aim of the paper is to contribute to the definition and analysis of the "access to the field" (Feldman et al. 2003) through an inter-organizational perspective. The paper discusses a case study on the access of a researcher to a hospital department where both organizations and actors are shown as actively constructing the research site. Both researcher and participants are described in terms of work organizations originally engaged in parallel systems of activity. Dynamics of negotiation "tied" the different actors' activities in a new activity system where researcher and participants concur to the effectiveness of both organizations (i.e., the research and the hospital ward). An Activity Theory perspective (Leont'ev 1978) is used with the aim of focusing the analysis on the activities in charge to the different actors. The approach adopted introduces the idea that, from the outset, research is made possible by a process of co-construction that works through the development of a completely new and shared work space arising around the encounter between researchers and participants. It is the balance between improvised actions and the co-creation of "boundary objects" (Star and Griesemer 1989), which makes interlacement possible between the two activity systems. The concept of "knotworking" (Engeström 2007a) is adopted to interpret specific actions by both organizations and actors intended to build a knot of activities whereby the new research system takes place.
In This Place: Cumulus Association Biannual International Conference : conference proceedings, School of Art & Design, Nottingham Trent University, Nottingham, 27 April - 1 May 2016. , 2016
Today the online marketplace encourages an increasingly ‘Long Tail’ economy, as Chris Anderson (2... more Today the online marketplace encourages an increasingly ‘Long Tail’ economy, as Chris Anderson (2006) calls the growing share of niche products opposed to mass manufactured goods. Design has embraced this evolution, in particular due to the crisis of large-scale production in favour of low-volume production, acting locally while thinking globally. Therefore, the Long Tail phenomenon causes the designer efforts to shift as well, towards creating uniqueness and experimenting various goals and approaches. We assist to different Design approaches to this phenomenon: a) on one hand there is the tendency to substitute the Design Skill with new ones (i.e. Makers); b) on the other, a faithful revival of traditional craft techniques and archetypes seems to reply to an environmental-cultural attitude which wants to bring Design back to a pre-industrial condition. The paper reports an experimental project carried out at Laboratory ‘Sapienza Design Factory’ in order to investigate this phenomenon and imagine a possible evolution of the Design Skill. According to our interpretation, creating authentically crafted unique artefacts in a digitally literate age requires the use of state-of-art tools both on the physical level (digital fabrication) and, even more importantly, on the intellectual level: from computationally tailor-made objects to algorithmically generated ornaments.
Guatemala, un país en vías de desarrollo, se come tortillas tres veces al día, todos los días, to... more Guatemala, un país en vías de desarrollo, se come tortillas tres veces al día, todos los días, todo el año; es el alimento número uno que acompaña las comidas tradicionales del país. Las soluciones improvisadas son un gran problema en Guatemala y las tortillas, a pesar de su popularidad, no son una excepción.
Actualmente, los contenedores para transportar tortillas no son los adecuados, lo que significa que los guatemaltecos improvisan sus maneras de llevar sus tortillas a casa. Por lo general se las transportan en bolsas de plástico que les dan las tortilleras (personas que hacen las tortillas). Esta solución no es higiénica, práctica o cómoda y afectan la calidad de las tortillas y sobre todo a nuestro medio ambiente.
He decidido proponer un producto sostenible que ayude a reforzar la cultura de mi país y que mantenga viva la tradición de las tortillas artesanales sin dejar de lado la higiene. La idea es crear un empaque tan asequible como las bolsas de plástico, pero hecho de materiales reciclables, que sea fácil de llevar y mantenga las tortillas en condiciones adecuadas hasta su consumación.
Este producto ayudará a los guatemaltecos a comprender la importancia de utilizar objetos diseñados específicamente para su uso, que ayuden al medio ambiente y mantengan la calidad de los productos artesanales consumidos en la vida cotidiana.
... One of Interviews on Design for Social Innovation and Sustainability. Frank Zebner LoredanaDi... more ... One of Interviews on Design for Social Innovation and Sustainability. Frank Zebner LoredanaDi Lucchio. 【Key Words】： 【CateGory Index】： TB47 【DOI】： CNKI:SUN:CYYS.0.2010-05-017. ...
Uploads
Papers by Loredana Di Lucchio
Actualmente, los contenedores para transportar tortillas no son los adecuados, lo que significa que los guatemaltecos improvisan sus maneras de llevar sus tortillas a casa. Por lo general se las transportan en bolsas de plástico que les dan las tortilleras (personas que hacen las tortillas). Esta solución no es higiénica, práctica o cómoda y afectan la calidad de las tortillas y sobre todo a nuestro medio ambiente.
He decidido proponer un producto sostenible que ayude a reforzar la cultura de mi país y que mantenga viva la tradición de las tortillas artesanales sin dejar de lado la higiene. La idea es crear un empaque tan asequible como las bolsas de plástico, pero hecho de materiales reciclables, que sea fácil de llevar y mantenga las tortillas en condiciones adecuadas hasta su consumación.
Este producto ayudará a los guatemaltecos a comprender la importancia de utilizar objetos diseñados específicamente para su uso, que ayuden al medio ambiente y mantengan la calidad de los productos artesanales consumidos en la vida cotidiana.
Actualmente, los contenedores para transportar tortillas no son los adecuados, lo que significa que los guatemaltecos improvisan sus maneras de llevar sus tortillas a casa. Por lo general se las transportan en bolsas de plástico que les dan las tortilleras (personas que hacen las tortillas). Esta solución no es higiénica, práctica o cómoda y afectan la calidad de las tortillas y sobre todo a nuestro medio ambiente.
He decidido proponer un producto sostenible que ayude a reforzar la cultura de mi país y que mantenga viva la tradición de las tortillas artesanales sin dejar de lado la higiene. La idea es crear un empaque tan asequible como las bolsas de plástico, pero hecho de materiales reciclables, que sea fácil de llevar y mantenga las tortillas en condiciones adecuadas hasta su consumación.
Este producto ayudará a los guatemaltecos a comprender la importancia de utilizar objetos diseñados específicamente para su uso, que ayuden al medio ambiente y mantengan la calidad de los productos artesanales consumidos en la vida cotidiana.