research-article

Evaluating Usability for Mobile Application: A MAUEM Approach

Authors:

Ashraf Saleh,

Roesnita Ismail,

Norasikin FabilAuthors Info & Claims

ICSEB '17: Proceedings of the 2017 International Conference on Software and e-Business

Pages 71 - 77

https://doi.org/10.1145/3178212.3178232

Published: 28 December 2017 Publication History

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Abstract

Many traditional usability metrics were purposely created for desktop computer applications and may not be directly applicable to mobile device applications. Usability metrics refer as means of measuring or evaluating the usability factors, attributes and related measurable criteria corresponding to usability attributes. The objectives of this paper were to evaluate the usability attributes and metrics of mobile device applications by using the unsupervised usability evaluation tool. Subjective and objective measurements were used to clarify the usability metrics collected in the log file which are generated by the unsupervised usability tool. The proposed Mobile Application Usability Evaluation Metrics (MAUEM) model can provides guidance on how and what to measure for each usability attribute which could lead to a complete usability evaluation for a mobile application.

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Index Terms

Evaluating Usability for Mobile Application: A MAUEM Approach
1. Human-centered computing
  1. Ubiquitous and mobile computing
    1. Ubiquitous and mobile computing design and evaluation methods

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ICSEB '17: Proceedings of the 2017 International Conference on Software and e-Business

December 2017

141 pages

ISBN:9781450354882

DOI:10.1145/3178212

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Wuhan Univ.: Wuhan University, China

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Published: 28 December 2017

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ICSEB 2017: 2017 International Conference on Software and e-Business

December 28 - 30, 2017

Hong Kong, Hong Kong

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Bortlik MHeinrich BLohninger D(2024)Service Re-Selection for Disruptive Events in Mobile Environments: A Heuristic Technique for Decision Support at RuntimeInformation Systems Frontiers10.1007/s10796-023-10392-826:3(1063-1090)Online publication date: 1-Jun-2024
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Khairilazwar AHusin HIsmail S(2024)EZ Arabic: Mobile Application to Learn ArabicProceedings of the International Conference on Advancing and Redesigning Education 202310.1007/978-981-97-4507-4_53(491-498)Online publication date: 14-Jul-2024
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https://doi.org/10.1063/5.0118414
Wu JDuffy V(2022)Mobile Applications Usability Evaluation: Systematic Review and ReappraisalHCI International 2022 - Late Breaking Papers. Design, User Experience and Interaction10.1007/978-3-031-17615-9_35(499-516)Online publication date: 26-Jun-2022
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Usability metric for mobile application: a goal question metric (GQM) approach

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