abstract

Creating Positive Experiences with Digital Companions

Authors:

Michael Burmester,

Katharina Zeiner,

Katharina Schippert,

Axel PlatzAuthors Info & Claims

CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: LBW2722, Pages 1 - 6

https://doi.org/10.1145/3290607.3312821

Published: 02 May 2019 Publication History

Abstract

Over the last decade, advances in machine learning have multiplied the possibilities for applications of artificial intelligence. One of these applications are digital companions that assist their users in tasks and activities. In this study, we wanted to evaluate whether digital companions can be designed to create possibilities for positive experiences in work contexts and also be perceived as such using a Wizard-of-Oz prototype of a companion that supports workshop planning. We find that the work is perceived as more positive, more natural, and the content that is presented as more positive after the interaction with a companion that has been designed for positive experience compared to a neutral companion with the same functionality.

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Cited By

Garcia KVontobel JMayer S(2024)A Digital Companion Architecture for Ambient IntelligenceProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36596108:2(1-26)Online publication date: 15-May-2024
https://dl.acm.org/doi/10.1145/3659610
Schmidmaier MRupp JCvetanova DMayer S(2024)Perceived Empathy of Technology Scale (PETS): Measuring Empathy of Systems Toward the UserProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642035(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642035
Chen JLong KHuang YChen LChen C(2024)Digital Companionship Robot in Palliative Care: Tailoring Virtual Support for the Elderly in Community Hospitals2024 International Conference on Electronic Engineering and Information Systems (EEISS)10.1109/EEISS62553.2024.00034(155-160)Online publication date: 13-Jan-2024
https://doi.org/10.1109/EEISS62553.2024.00034
Show More Cited By

Index Terms

Creating Positive Experiences with Digital Companions
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Information systems
  1. Information systems applications

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Published In

cover image ACM Conferences

CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

3673 pages

ISBN:9781450359719

DOI:10.1145/3290607

General Chairs:
Stephen Brewster
University of Glasgow, Scotland, UK
,
Geraldine Fitzpatrick
TU Wien, Austria
,
Program Chairs:
Anna Cox
University College London, UK
,
Vassilis Kostakos
University of Melbourne, Australia

Copyright © 2019 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 May 2019

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Siemens AG

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CHI '19

Sponsor:

SIGCHI

CHI '19: CHI Conference on Human Factors in Computing Systems

May 4 - 9, 2019

Glasgow, Scotland Uk

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Citations

Cited By

Garcia KVontobel JMayer S(2024)A Digital Companion Architecture for Ambient IntelligenceProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36596108:2(1-26)Online publication date: 15-May-2024
https://dl.acm.org/doi/10.1145/3659610
Schmidmaier MRupp JCvetanova DMayer S(2024)Perceived Empathy of Technology Scale (PETS): Measuring Empathy of Systems Toward the UserProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642035(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642035
Chen JLong KHuang YChen LChen C(2024)Digital Companionship Robot in Palliative Care: Tailoring Virtual Support for the Elderly in Community Hospitals2024 International Conference on Electronic Engineering and Information Systems (EEISS)10.1109/EEISS62553.2024.00034(155-160)Online publication date: 13-Jan-2024
https://doi.org/10.1109/EEISS62553.2024.00034
Schuß MPizzoni LRiener A(2024)Human or robot? Exploring different avatar appearances to increase perceived security in shared automated vehiclesJournal on Multimodal User Interfaces10.1007/s12193-024-00436-xOnline publication date: 30-Aug-2024
https://doi.org/10.1007/s12193-024-00436-x
Esau-Held MKrauß VEssing B(2024)Digitale GestaltungVerbraucherinformatik10.1007/978-3-662-68706-2_6(261-300)Online publication date: 25-Mar-2024
https://doi.org/10.1007/978-3-662-68706-2_6
Tretter SPlatz ADiefenbach S(2023)Matching Mind and MethodProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581529(1-10)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581529
Esau-Held MMarsh AKrauß VStevens G(2023)“Foggy sounds like nothing” — enriching the experience of voice assistants with sonic overlaysPersonal and Ubiquitous Computing10.1007/s00779-023-01722-327:5(1927-1947)Online publication date: 6-Jun-2023
https://doi.org/10.1007/s00779-023-01722-3
Daher KSaad DMugellini ELalanne DAbou Khaled O(2022)Empathic and Empathetic Systematic Review to Standardize the Development of Reliable and Sustainable Empathic SystemsSensors10.3390/s2208304622:8(3046)Online publication date: 15-Apr-2022
https://doi.org/10.3390/s22083046
Laib MHaspel CStockinger CPolanski-Schräder LDücker PVoll KSchiffrer PBurmester M(2022)Wellbeing at Work—Emotional Impact on Workers Using a Worker Guidance System Designed for Positive User ExperienceMultimodal Technologies and Interaction10.3390/mti61000876:10(87)Online publication date: 12-Oct-2022
https://doi.org/10.3390/mti6100087
Huang JJung Y(2022)Perceived authenticity of virtual characters makes the differenceFrontiers in Virtual Reality10.3389/frvir.2022.10337093Online publication date: 25-Nov-2022
https://doi.org/10.3389/frvir.2022.1033709
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