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EmpathyAut: an empathy map for people with autism

Published: 23 December 2020 Publication History

Abstract

When developing software for autistic people, the design techniques have to ensure that the physical and cognitive conditions do not prevent the interaction with the software. Empathy Map is an important tool for most of interface projects. However, the tool's components related to "Listen", "Think and Feel", "See", and "Say" may be problematic for autistic users with low/medium degree of functioning, therefore requiring adaptation. This is due to cognitive impairment and limitations caused by this disorder on verbal communication. To address these issues, this work presents the initial proposal of EmpathyAut which is based on the traditional Empathy Map model, but has sections that are more compatible with the reality of autistic people. The main EpathyAut goal is to improve empathy between the interface designers and autistic users. The EmpathyAut covers the autistic people's main affected areas, namely interaction, communication, behavior, and cognition.

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    cover image ACM Other conferences
    IHC '20: Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems
    October 2020
    519 pages
    ISBN:9781450381727
    DOI:10.1145/3424953
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 23 December 2020

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    Author Tags

    1. ASD
    2. autism
    3. empathy map
    4. interface design
    5. personas

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    IHC '20 Paper Acceptance Rate 60 of 155 submissions, 39%;
    Overall Acceptance Rate 331 of 973 submissions, 34%

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    Cited By

    View all
    • (2024)Investigating Accessibility at the Brazilian Symposium on Human Factors in Computing Systems (IHC)Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems10.1145/3702038.3702098(1-18)Online publication date: 7-Oct-2024
    • (2024)Understanding Online Job and Housing Search Practices of Neurodiverse Young Adults to Support Their IndependenceProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642578(1-14)Online publication date: 11-May-2024
    • (2024)Mapping Environmental Perceptions in Romania: A Mixed-Methods ResearchHeliyon10.1016/j.heliyon.2024.e40845(e40845)Online publication date: Nov-2024
    • (2024)Empathizing with Students with Disabilities (SWDs): A Design Thinking PerspectiveEnvisioning the Future of Education Through Design10.1007/978-981-97-0076-9_9(201-219)Online publication date: 11-Apr-2024
    • (2023)Digital Accessibility at the Brazilian Symposium on Human Factors in Computing Systems (IHC): An Updated Systematic Literature ReviewProceedings of the XXII Brazilian Symposium on Human Factors in Computing Systems10.1145/3638067.3638075(1-15)Online publication date: 16-Oct-2023
    • (2023)Knowing Users with Mild Intellectual Impairments in UX Design ProcessesProceedings of the XXIII International Conference on Human Computer Interaction10.1145/3612783.3612792(1-8)Online publication date: 4-Sep-2023
    • (2023)Using ProAut Process to Prototype a Social Story Repository for Autistic PeopleHCI International 2023 – Late Breaking Posters10.1007/978-3-031-49212-9_24(175-182)Online publication date: 12-Dec-2023
    • (2022)Interaction paths between users on the autistic spectrum and technologiesProceedings of the 21st Brazilian Symposium on Human Factors in Computing Systems10.1145/3554364.3559637(1-11)Online publication date: 17-Oct-2022
    • (2022)A survey on accessibility guidelines for users with autismProceedings of the 21st Brazilian Symposium on Human Factors in Computing Systems10.1145/3554364.3559142(1-7)Online publication date: 17-Oct-2022
    • (2022)From Requirements to Prototyping: Proposal and Evaluation of an Artifact to Support Interface Design in the Context of AutismHCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging10.1007/978-3-031-17902-0_22(307-321)Online publication date: 16-Oct-2022
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