The purpose of this case study is to carry out an investigation on the proposed implementation of... more The purpose of this case study is to carry out an investigation on the proposed implementation of an ERP system at the Ministry of Agriculture, Food, and Forest (MAFF) in Tonga. MAFF is one of the government organizations in Tonga, which operate six offices throughout the main island Tongatapu. There are also five more offices in the outer island include Vava'u, Ha'apai, 'Eua and the two Niuas they all justify the importance of the agriculture sector for the livelihood of all the people of Tonga. It has five divisions with over hundreds of staff. MAFF is computerized with OpenBSD, which operate mail-server, and firewall, a computer for each staff member, all connected on a LAN and are connected to a fast internet offered by their ISP. Even though MAFF is computerized, it does not have a current Information System (ERP/Database) in place that is specific to its day-today operation. However, MAFF uses Excel for storing/managing data and Email service to collaborate with each other. MAFF provides services on Agriculture, Food and Forest, the backbone for Tonga's economy. MAFF has quarterly meetings for monthly updates and reports with all the divisions and branches in the outer islands. MAFF has an annual budget of $2,587,800. With an overview of MAFF, it was evident that MAFF has issues with storage, management, and sharing of data which creates bottlenecks and could interfere with productivity. Even though MAFF is highly computerized, it is not fully utilized without an information system. In this study, it is assumed that providing an information system for MAFF could solve an issue with separate excel files which could get lost or deleted. It is also assumed that this IS would streamline the operations of MAFF and assist in achieving its goals. With this assumption, the team of five (Taskforce) investigated the proposed ERP implementation at MAFF including the strategies and methods to implement one. The selected ERP system is ERPNext which was evaluated and selected according to best practices. This selection of such ERP system was based mainly on the costs and other factors like the available modules and functions.
The purpose of this case study is to carry out an investigation on the proposed implementation of... more The purpose of this case study is to carry out an investigation on the proposed implementation of an ERP system at the Ministry of Agriculture, Food, and Forest (MAFF) in Tonga. MAFF is one of the government organizations in Tonga, which operate six offices throughout the main island Tongatapu. There are also five more offices in the outer island include Vava'u, Ha'apai, 'Eua and the two Niuas they all justify the importance of the agriculture sector for the livelihood of all the people of Tonga. It has five divisions with over hundreds of staff. MAFF is computerized with OpenBSD, which operate mail-server, and firewall, a computer for each staff member, all connected on a LAN and are connected to a fast internet offered by their ISP. Even though MAFF is computerized, it does not have a current Information System (ERP/Database) in place that is specific to its day-today operation. However, MAFF uses Excel for storing/managing data and Email service to collaborate with each other. MAFF provides services on Agriculture, Food and Forest, the backbone for Tonga's economy. MAFF has quarterly meetings for monthly updates and reports with all the divisions and branches in the outer islands. MAFF has an annual budget of $2,587,800. With an overview of MAFF, it was evident that MAFF has issues with storage, management, and sharing of data which creates bottlenecks and could interfere with productivity. Even though MAFF is highly computerized, it is not fully utilized without an information system. In this study, it is assumed that providing an information system for MAFF could solve an issue with separate excel files which could get lost or deleted. It is also assumed that this IS would streamline the operations of MAFF and assist in achieving its goals. With this assumption, the team of five (Taskforce) investigated the proposed ERP implementation at MAFF including the strategies and methods to implement one. The selected ERP system is ERPNext which was evaluated and selected according to best practices. This selection of such ERP system was based mainly on the costs and other factors like the available modules and functions.
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