Frustration
Bertus F. Jeronimus,1,2 Odilia M. Laceulle3,4
1
Department of Developmental Psychology, University of Groningen, Groningen, The
Netherlands (B.F.Jeronimus@RUG.NL)
2
Department of Psychiatry, Interdisciplinary Center Psychopathology and Emotion regulation
(ICPE), University Medical Center Groningen, University of Groningen, Groningen, The
Netherlands
3
Odilia M. Laceulle, PhD - Department of Medical and Clinical Psychology, Tilburg University,
The Netherlands (O.M.Laceulle@uvt.nl)
4
Department of Developmental Psychology, Utrecht University, Utrecht, The Netherland
Cite as:
Jeronimus, B.F., Laceulle, O.M. (2017). Frustration. In book: Encyclopedia of Personality and
Individual Differences, Edition: 1, Publisher: Springer, New York, Editors: Virgil Zeigler-Hill
and Todd K. Shackelford, pp.1-8. Doi: 10.1007/978-3-319-28099-8_815-1
Definition
Frustration is a key negative emotion that roots in disappointment (Latin frustrā or “in vain”) and
can be defined as irritable distress after a wish collided with an unyielding reality.
A functional perspective
The experience of brief and intense emotions is an integral component of our everyday conduct.
Emotions influence how we make decisions and navigate our worlds, via bodily changes that
prompt us to action. Frustration is a key negative emotion that roots in disappointment, and can
be defined as irritable distress in response to limitation, exclusion, and failure (a state of
dissatisfied insecurity). Frustration elicits negative affect to signal that interests and interactions
must be adjusted, and emotional tension or “arousal” to instigate defensive or aggressive
behavioral responses, such as strive to reduce or eliminate the blocking agent or circumstances.
Frustration evolved to deal with a particular, evolutionarily recurrent situation type, and
is experienced when people encounter unresolved problems, such as contextual or psychological
barriers or obstructions, which must be removed to fulfil personal goals, desires, drives, or needs.
Technically, frustration is elicited when a goal-pursuit is not fulfilled at the expected time in the
behavioral sequence (an unexpected non-reward). The most reliable trigger of frustration is an
externally attributed omission of a rewarding event or item, and especially a perceived
obstruction by an intentional antagonistic act (Jeronimus et al., 2015). The intensity of frustration
is a function of the reward value of the frustrated approach goal (reward proximity and
motivation), the degree of interference (partial/total), the number of interferences per unit time,
and one’s self-regulation abilities (Berkowitz, 1989).
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From a functional perspective, frustrated arousal should facilitate approach tendencies
when the problem is deemed controllable and the goal perceived as attainable, e.g., inflicting
costs via anger to overcome problems. Conversely, when the problem is appraised as
uncontrollable, frustration should facilitate avoidance (withdrawal, via fear or anxiety), or low
approach when the goal is perceived as unattainable (downregulation of expected benefits via
sadness). After cues trigger the frustration mode the way we see the world and feel about the
world changes. The energizing effects of frustration can thus catalyze a broad range of processes,
which may be positive, because when we are frustrated we make greater efforts and strive in
other directions, which resulted in the creation of the electric light bulb, internet, and Facebook,
among others. All people suffer from frustration, because our needs cannot always be adequately
satisfied in all situations, and frustration can help us to identify these needs. The ability to
effectively deal with frustration is therefore a very important skill to develop.
The development of frustration
Experiences of frustration have a substantial genetic basis (ca. 50%) which can be observed from
very early in life. Generally speaking frustration emerges during the first year of life, and
increases over childhood to peak during early and middle adolescence (Buss, 2011; Putnam et
al., 2001), followed by a slow declines with age. Specifically, over childhood children usually
lack the impulse control that is required to hold back from an intense immediate response.
Moreover, in our first two years we typically cannot stand frustration, which may be expressed in
tantrums. After our second year this frustration-tolerance improves, also due to better language
skills. A three-year old may say “I hate you” when frustrated by limits, whereas many four-year
olds experience frustration when they are unable to make sense of an explanation to one of their
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“why” questions. Over childhood new sources of frustration emerge, including new expectations,
and comparisons with peers, older siblings, and adults. Adults, finally, who predispose for
frustration early in life tend to score higher on the “angry-hostility” facet of the neuroticism
personality domain, in which frustration clusters with trait anger and bitterness (McCrae et al.,
2005).
Importantly, developmental patterns of frustration vary slightly across genders. Male
infants are typically less able to regulate their frustration reactivity physiologically via behaviors.
And while childhood frustration-proneness is comparable in both genders, boys become
somewhat more inclined to frustration than girls over early adolescence until age 16, and adult
men typically remain slightly more angry and hostile than women.
Causes and consequences of frustration: the social environment
Childhood frustration-intolerance has been associated with a broad range of outcomes, including
psychological, social, and occupational functioning, well-being, and somatic and mental health
service use (Caspi et al., 2016). Both stability and change in dispositional frustration emerges
from an interplay between individuals and their (social) environment. Easily frustrated infants
are typically perceived to be less attentive, more active, and more distressed to novelty than their
less easily frustrated peers, and are more likely to develop an insecure-avoidant attachment style.
Children and adolescents who are easily frustrated report more stressful social events
with parents and peers, in part due to the perception of more frequent hostile intent, rejection,
and disapproval in others (Laceulle et al., 2015). As such, dispositional frustration can have
pervasive social consequences, in term of social relationships and interactions, but also with
regard to occupational and job performances.
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The social environment can also affect our frustration tolerance, either in terms of further
reinforcing and stabilizing an already existing predisposition, or in terms of contributing to small
changes in frustration. For instance, more rigid and disciplinarian parents can increase the
number of frustrations their child faces. In addition, frustration-tolerance may decrease after
major social stressors, and this change can persist for months and may get under the skin
(Jeronimus et al., 2016). Thus, frustration tolerance both affects and can be affected by the social
environment, and these processes are known as person-environment transactions (e.g., Laceulle
& van Aken, 2017).
Frustration, psychopathology and life-outcomes
Dispositional frustration, as well as interactions between frustration and the social environment,
can have profound consequences for an individual's vulnerability for the development of
psychopathology. Frustration explains a substantial part of the development of psychopathology
over adolescence, which suggests that frustration is close to the origin of the causal pathways
towards psychopathology (Caspi et al., 2016; Jeronimus et al., 2015). High frustration during
adolescence predicts increases in general distress and externalizing symptoms such as anger and
substance abuse, and an increased risk to develop anxiety, depression, substance abuse and
thought disorders and their symptoms during adulthood (Jeronimus et al., 2015, 2016).
Frustration has repeatedly been related to aggression and attention deficits, such as in the
famous frustration-aggression hypothesis (Berkowitz, 1989). Frustration typically elicits anger
(an emotion), which in turn reduces inhibitions and narrows attention to cues for threat, which
can lead to aggression (a behavior which causes harm or damage, either physical, verbal, or
relational), as outlined. Importantly, whereas frustration requires a blockage to obtain a desired
goal, this is not a necessity for anger and aggression. The frustration-aggression link has been
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refined via the dual aggression model which distinguishes reactive from proactive aggression
(Hubbard et al., 2010). Frustration elicits reactive aggression to a perceived blockage
(“aroused/hot”), which can be either internally or externally provoked, resulting in an emotional,
impulsive, and defensive or hostile/retaliatory reaction. Proactive aggression, in contrast, tends
to be calm and instrumental, and is associated with popularity, delinquency, and psychopathy,
rather than frustration.
Frustration intolerance may be particularly notable in new situations and when the person
is tired or stressed. Low frustration tolerance is a characteristic feature of personality disorders,
especially for borderline and antisocial personality disorder, and has been associated with
narcissistic, obsessive, paranoid, histrionic, and schizoid traits. Being easily frustrated is also
commonly reported by adults with sleep problems, medically unexplained complaints, dyslexia,
dyspraxia, dementia, Alzheimer's, and traumatic brain injury. Also high functioning autistic
people (previously known as Asperger) are typically more prone to frustration.
Animal models of frustration
Frustration has been extensively studied using animal models. In these models, frustration is
often conceptualized as part of a cognitive “rage system” that influences memory-retention and
learning processes to suit a deliberative mindset to deal with the source of danger or obstruction,
or to retrieve or replace a lost resource. Individual differences in frustration have been observed
in chimpanzees, pigs, rats, and birds. Even honeybees show frustration-like responses when
experimenters shift access from a high very-sweet concentration of sugar to one that is much less
concentrated, thus presumably less desirable. Frustration enables organism both individually and
collectively to adapt, survive, and reproduce.
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History
About 2500 years ago Gautama Buddha claimed that frustration is often generated by desire and
attachment. At the same time Graeco-Arabic medical traditions conceived Frustration intolerance
as characteristic of the Choleric type, a person who is quickly tempered (irritable/angry) due to
highly active bodily fluids and a preponderance of yellow bile. These “fire people” responded
rapidly and sustained their response for a relatively long time (hot/dry).
Early in the 20th century Sigmund Freud revived interest in frustration with his
psychodynamic theory of neurosis, in which frustration referred both to external barriers to goal
attainment and internal obstacles blocking need satisfaction. Freud postulated that unresolved
frustrations from infancy and early childhood played out unconsciously in adulthood, and saw
frustration as a necessary condition for mental illness, and the most common cause for neurosis.
The psychotherapist Albert Ellis’ rational emotive behavior therapy (REBT) purported
that emotional disturbances typically root in frustration intolerance, viz. the belief that reality
should be how we want it to be. Frustration was thought to be the typical response to irrational
cognitions like “life should be fair.” Challenging the validity of these beliefs then challenged the
frustration that resulted from it.
Over the past century the choleric and melancholic temperament types evolved into the
modern personality dimension neuroticism, whereas neurosis developed into anxiety, depression,
and somatic disorders.
Conclusion
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Frustration is a key emotion that can elicit a wide range of responses. Although frustration is
known to have a substantial genetic component, research has provided support for both lifespan
development and (small) environmentally-driven changes in frustration. Individual differences in
frustration can have profound consequences for major life outcomes, including how we shape
our social environment, our occupational functioning, our well-being, and a (increased) risk for
the development of somatic problems, psychopathology and aggression.
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