Jurnal Ilmiah Sekolah Dasar
Volume 6, Number 1, 2022 pp. 125-135
P-ISSN: 2579-3276 E-ISSN : 2549-6174
Open Access: https://dx.doi.org/10.23887/jisd.v6i1.43579
Users’ Acceptance of Kumandang Interactive Reading Aloud
Smartphone-Based Apps
Ni Komang Dwi Eka Yuliati1*, Made Hery Santosa2, Setya Chendra Wibawa3
1,2 Universitas
3 Universitas
Pendidikan Ganesha, Singaraja, Indonesia
Negeri Surabaya, Surabaya, Indonesia
ARTICLE INFO
Article history:
Received November 08, 2021
Revised November 11, 2021
Accepted January 14, 2022
Available online February 25, 2022
Kata Kunci:
Literasi, Penerimaan Tekologi,
Model Persamaan Struktural
Keywords:
Literacy, Technology Acceptance,
Structural Equation Model
This is an open access article under the
CC BY-SA license.
Copyright © 2022 by Author. Published by
Universitas Pendidikan Ganesha.
ABSTRAK
Dalam pembelajaran abad-21, pengembangan aplikasi berbasis telepon
pintar untuk mendukung pembelajaran terutama literasi baca tulis telah
menjadi kebutuhan mendasar. Tujuan penelitian ini adalah untuk
mengaalisis hal yang menjadi faktor penerimaan pengguna atas aplikasi
berbasis Android bernama Kumandang, Kegiatan Membaca Lantang.
Jenis penelitian ini adalah penelitian survey. Subyek penelitian ini adalah
sembilan puluh partisipan yang terdiri dari guru, orang tua, dan wali.
Instrumen penelitian yang digunakan dalam penelitian ini yaitu lembar
kuesioner. Teknik pengumpulan data yaitu penyebaran angket. Teknik
analisis data menggunakan model persamaan struktural dengan bantuan
aplikasi SMARTPLS. Model penelaahan menggunakan UTAUT2 yang
terdiri dari beberapa indikator, antara lain; Harapan Kinerja (PE), Harapan
Usaha (EE), Pengaruh Sosial (SI), Kondisi Fasilitasi (FC), Nilai Harga
(PV), Motivasi Hedonis (HM), dan Kebiasaan Terhadap Niat Berperilaku
(H). Hasil penelitian menunjukkan bahwa harapan usaha (EE) yang
berkaitan dengan kemudahan serta kenyamanan dalam penggunaan
Kumandang berpengaruh positif terhadap penerimaan pengguna. Selain
itu, motivasi hedonis (HM) yang berkaitan dengan kesenangan dan
hiburan juga secara positif mempengaruhi niat orang tua dalam
menggunakan aplikasi Kumandang. Hasil penelitian juga menunjukkan
bahwa harapan kinerja (PE), pengaruh sosial (SI), kondisi yang
memfasilitasi (FC), kebiasaan (H), dan pengaruh harga (PV) tidak
mempengaruhi penerimaan orang tua dalam menggunakan aplikasi
Kumandang.
ABSTRACT
In 21st century learning, the development of smartphone-based applications to support education,
especially literacy, has become a basic need. This study aims to analyze the factors that factor in user
acceptance of an Android-based application called Kumandang, Reading Aloud Activities. This type of
research is survey research. The subjects of this study were ninety participants consisting of teachers,
parents, and guardians. The research instrument used in this study was a questionnaire sheet. The
technique of data collection is the distribution of questionnaires. The data analysis technique uses a
structural equation model with the help of the SMARTPLS application. The study model uses UTAUT2,
which consists of several indicators, including; Performance Expectations (PE), Business Expectations
(EE), Social Influence (SI), Facilitation Conditions (FC), Price Value (PV), Hedonic Motivation (HM), and
Habits of Behavioral Intentions (H). The results showed that business expectations (EE) related to the
ease and convenience of using Kumandang positively affected user acceptance. In addition, hedonic
motivation (HM) related to fun and entertainment also affects parents' intention to use the Kumandang
application. The results also show that performance expectations (PE), social influences (SI), facilitating
conditions (FC), habits (H), and price effects (PV) do not affect parents' acceptance of using the
Kumandang application.
1. INTRODUCTION
Reading skills are a provision to make a person a long-life learner. Growing interests and reading
habits are the forerunners to the success of reading skills. Reading habits are the situations when children
willing, enjoy, and read often both at home and school (Baba & Rostam Affendi, 2020; Lange et al., 2021;
Peura et al., 2021; Rajab & Al-Sadi, 2015). The government has launched GLN (National Literacy Movement)
Corresponding author
*E-mail addresses: eka89@gmail.com (Ni Komang Dwi Eka Yuliati)
Jurnal Ilmiah Sekolah Dasar Vol. 6, No. 1, Tahun 2022, pp. 125-135
126
to instill the love of reading in Indonesia (Narahawarin & Winarsih, 2019; Nudiati, 2020). Several things
hinder the development of interests and reading habits in early-class children (Artini et al., 2019; Astuti &
Istiarini, 2020; Darnis, 2018). The first is the difficulty of access to quality reading books. the limited number
of books and not varied becomes an obstacle to the success of the National Literacy Movement. Second, the
lack of parental support at home in growing reading interest early on is a barrier. It's important to
understand that increasing interest in reading originated early on and started at home (Paratore, 2011). In
line with this, the importance of growing reading habits since childhood through repetitive routines at home
with parental involvement (Christianti, 2013; Mifsud et al., 2021; Winarti & Suryana, 2020). This habit will
also foster unique value in developing children's learning and the relationship between children and
parents.
Related to the above problems, many researchers have conducted studies and uncovered ways to
overcome this. One thing that many researchers recommend is the use of technology in learning. The use of
technology in digital literacy can be use as a teaching medium that can increase children's motivation and
understanding of the material (Afrianti & Wirman, 2020; Sobakhah & Afakhrul Masub Bachtiar, 2019;
Syahrowardi & Permana, 2016). Smartphones are suitable for improving language learning especially
reading. Technology has become part of everyday activities, so integrating technology in learning and
involving parents in student learning will significantly beneficial (Cahyani & Jayanta, 2021; Pindeh et al.,
2016; Piper et al., 2016). Students will be motivated and understand better when technology and parents
are involved. Technology in learning is worth considering. Technology has changed the paradigm of
education (Ahmadi, 2018; Andriah & Amir, 2021). The other research states that applications in technology
are very constructive in education (Kusuma, 2021).
A technology ideally suited to the development of reading habits is the smartphone. By using a
smartphone, students can access various applications, including applications in accessing books (Chao et
al., 2017; Riyanto et al., 2020; Wu & Chen, 2018). Several researchers have researched the use of
smartphones in reading. The electronic books have been widely used to improve student literacy. However,
investing in technology without proper instructions will not significantly impact (Piper et al., 2018; Rusli &
Antonius, 2019; Tambunan et al., 2020). Parents' role in accompanying children in using technology,
especially in reading, will have a tremendous impact (Knauer et al., 2020; Mifsud et al., 2021). Combining
the use of technology, the part of parents, and proper instruction will boost the growth of literacy skills.
Today, most people own smartphones. Due to the ease of accessing smartphones, this changes
students' learning styles (Narayan et al., 2019; Suartama et al., 2019; Yudhiantara & Saehu, 2017). To
understand this change in learning style, educators must innovate to foster children's motivation, especially
in learning to read (Tong et al., 2021; Varga, 2020). Banning the use of smartphones is not a solution.
Utilizing the widespread use of smartphones to support literacy learning is the right step. Facilitating by
providing access to electronic book applications and guiding children in accessing them by embracing
parents is the right choice (Antee, 2021; Dorris et al., 2021). With the ease of accessing quality content
accompanied by parental assistance, students will be motivated and improve their reading habits.
explaining that smartphone users have made many applications in language learning, including reading,
especially in English. This means that technology is highly considered in support of today's learning.
Although smartphones have been widely owned, and various learning applications are present along with
the rampant use of technology, the real challenge is finding access to quality, quality and following the
readiness stages of Indonesian children (Bartel & Hagel, 2014; Hanif et al., 2018; Irwanto et al., 2019).
The findings of previous studies also state that reading habits are essential for students because
they can improve students' cognitive abilities (Asih & Sunarso, 2020; Baba & Rostam Affendi, 2020; Le et
al., 2019). The findings of previous studies also stated that smartphone assistance would help students'
literacy (Cohn, 2016; Durán et al., 2021). Other research states that media can help improve students'
reading habits (Gading et al., 2019)(Herlinda, 2014)(Widyowati et al., 2020). Therefore, researchers
developed an application that can provide easy access to various books in Indonesian. The app comes with
instructions that parents can easily understand and follow. This application can be used by parents when
accompanying children in reading aloud at home or can be done by children independently. This app is
called Kumandang. This study aims to analyze factors that impact the user's intention to use Kumandang.
The analysis uses the UTAUT2 (Unified Theory of Acceptance and Use of Technology) acceptance, model.
2. METHOD
This research is a survey study. Survey research is research conducted from large or small
populations, but the data studied are from samples taken from that population. The instrument used in data
retrieval is a questionnaire. Researchers distributed online questionnaires to respondents representing
different geographical conditions. The sample was selected intentionally from a parent or caregiver whose
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kids was 5 to 9 years old. When the data sample has reached the desired amount, the data collection process
stops, and no one else can participate. Ninety questionnaires were collected, but only 87 were complete and
further analyzed. The questionnaire consists of three parts. The first section provided information about
socio-demographic profiles and smartphone habits. These questions aim to gather information about
prospective Kumandang users. Once participants complete the first part, they get information about the use
of Kumandang, such as its benefits, features, and goals, to ensure they have the same understanding of the
Kumandang app. The second part of the questionnaire gathers parents' knowledge of Kumandang based on
their expertise in the early stages of the questionnaire. Respondents were asked to rate the use of
Kumandang in certain situations using the UTAUT2 construct. In the last section, respondents were asked
to provide more information about additional features they want to access that are not included in
Kumandang. The report uses a purposive random sampling approach with the target of parents of
kindergarten and elementary age students. This preliminary questionnaire was translated into Indonesian
and evaluated by two researchers specializing in technology and literacy. Adjustments were made before
the questionnaire was distributed to respondents. Ninety questionnaires were collected, but only 87 were
complete and further analyzed, and their demographic profiles were summarized in table 1. The largest age
group of respondents was 31-40 years old, which accounted for 58.9% of the total sample.
Table 1. Elemental Compositions of Sampling Sites
Respondent
Demography
Age
Gender
Place of living
Phone usage
frequency
Number of phones
owned
Indicator
Number
Percentages
31-40
41-50
20-30
others
Female
Male
Badung
Denpasar
Tabanan
Java
Singaraja
Klungkung
Outside Bali
Negara
Karangasem
Everyday
53
25
9
3
59
31
40
19
14
8
5
2
4
1
1
82
58.9%
27.8%
10%
3.3%
65.6%
34.4%
44.4%
21.1%
15.6%
8.9%
5.6%
2.2%
5%
1.1%
1.1%
91.1%
Not very often
One
8
18
8.9%
20%
More than one
72
80%
Regarding gender, female respondents were more numerous (65.6%) than male respondents.
Respondents spread across Java and Bali, but respondents from Bali districts dominated 91%. Most
participants use a smartphone every day (91.1%), about 80% of respondents have more than one
smartphone. The report uses the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) method
as a technology acceptance model (Martins et al., 2018). UTAUT 2 is a development of UTAUT by adding
three new variables, namely hedonistic motivation, price value, and habits. The primary purpose of UTAUT2
is to understand how users accept new technologies. In the use of mobile internet, his attitude is always
voluntary (Dakduk et al., 2020). Below is a description of UTAUT 2 and each of its variables.
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Figure 1. UTAUT 2 model adapted to the context of this research by (Viswanath et al., 2006)
3. RESULT AND DISCUSSION
Result
Partial Least Square Equation Model (PLS-SEM) using SmartPLS 3.0 software analyzes the
proposed model. The bootstrap method is used to evaluate the model. The re-sampling amount is set at 500
to achieve a stable parameter estimate. The advantage of using smart PLS is the stable parameter value of a
small sample and for experimental research purposes (Joe F. Hair et al., 2014).
Figure 2. Structural model measurement
The purpose of measuring the structural model shown in figure 2 is to describe the relationship
between latent variables or constructs. The measurement of structural models uses (R 2), path coefficients
(ß), and t-statistics using smart pls. The range of R 2 values is from 0 to 1. The higher the R2, the more the
endogenous construct can be explained by exogenous. The rule of thumb for classifying R2 scores is 0.75).
Based on the R2 test, the behavioural intention variable score is 0.895. The score concluded that exogenous
variables, namely performance expectations, business expectations, social influences, facilitation
conditions, hedonistic motivations, price values, and habits) can substantially explain exogenous variables
(behavioural intentions). All construct in this research model is first-order reflective. Measurement quality
was verified by analyzing convergent validity, discriminant validity, and internal consistency to verify
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measurement quality. Concurrent validity was measured as follows; item reliability was assessed for each
convergent item validity requiring indicator loading to be 0.6 or above. All construct presented loading to
be 0.6 or above except for four: one effort expectancy indicator, one hedonic motivation indicator, and one
habit indicator. According to this result, these three items were then removed from the model. The
remaining item loading (see table 3) revealed acceptable convergent validity and were kept for further
analysis.
Measurement quality is verified by analyzing convergent validity, discriminant validity, and
internal consistency to verify measurement quality. Concurrent validity is measured as follows; Item
reliability is assessed for any validity of convergent items requiring indicator loading to 0.6 or more. All
constructs in this research model are first-order reflective. All constructs are presented loading to 0.6 or
above except four: one indicator of business expectations, one indicator of hedonistic motivation, and one
indicator of habit. All three items were removed from the model based on these results. The loading of the
remaining items (in table 2) reveals acceptable and stored convergent validity for further analysis.
Table 2. Outer model summary
Indicator
Code
Load
Perfomanca Expectancy-PE
PE1
PE2
PE3
PE4
EE1
EE2
EE3
SI1
SI2
Si3
FC1
FC2
FC3
HM1
HM2
HM3
PV1
PV2
PV3
HB1
HB2
HB3
0,726
0.855
0.890
0.898
0,904
Effort Expectation-EE
Social Influence-SI
Facilitating Condition-FC
Hedonic Motivation-HM
Price Value-PV
Habbit-HB
0,925
0,904
0,891
0,869
0,807
0,794
0.813
0,931
0,931
0,798
0,904
0,783
Composite
Reliability
0,909
Cronbach's
Alfa
0,865
AVE
0.911
0,804
0,836
0,918
0,866
0,789
0,846
0,730
0,647
0,929
0,847
0,867
0,869
0,775
0,689
0,913
0.810
0,840
0,714
0.917
0,916
Composite reliability (CR) indicators were significantly higher than 0.7, and internal consistency
was assessed using Cronbach Alpha Coefficient. Values for all constructions range from 0.7 - 0.8, indicating
high reliability for all constructions (Joseph F. Hair et al., 2019). The composite reliability indicator (CR) is
significantly higher than 0.7, and internal consistency is assessed using the Alpha Cronbach Coefficient. The
average extracted variance (AVE) was also checked for each construct, and its value was significantly
greater than suggestion of 0.5 (Zhu, 2017). Discriminant validity is evaluated by associating all loaded items
to estimate a better value with the same construct than other variables (in Table 2. Cross-Factor Loading
and Construction Reliability). This comparison meets discriminant validity, as suggested by chin's
standards (Saputra et al., 2021). Also, the square of the AVE root for each construct is higher than the
correlation between scales. These results demonstrate satisfactory reliability and convergent validity.
This study follows the SEM-PLS criteria of R2 adjusted value, Beta Coefficient, and effect size to
assess the hypothesis model. Before testing the structural model, fit adjustment with SRMR value was
evaluated, and the results were 0.068, indicating a reasonable fit adjustment (Alike et al., 2008). In terms
model's predictive power, motivation value suggests that it explains 89.5% of the variance in behavioural
intention. Bootstrapping was Motivation out a significant level of each hypothesized relationship. According
to the results, effort expectancy (EE) and hedonic motivation (HM) significantly predict behavioural
intention to use Kumandang. In particular, hedonic motivation (HM) emerged as the best predictor,
followed by effort expectancy. Values of 0.02, 0.15, and 0.35 represent small, medium, and large effect sizes.
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The value of intention a was a small but significant contribution of the variables whose hypotheses were
confirmed. The summary of this discussion is in Table 3.
Table 3. The Result of Path Coefficient and T- statistic Test
Path
B (Path Coefficient)
T-Value
P-Value
Result
H1: Performance ExpectancyIntention
H2: Social Influence-Intention
H3: Facilitating ConditionIntention
H4: Effort Expectancy-Intention
H5: Hedonic Motivation-Intention
H6: Habit-Intention
H7: Price Value-Intention
0.061
0.754
0.451
Not confirmed
0.175
-0.112
1.782
1.208
0.075
0.228
Not confirmed
Not confirmed
0.319
0.386
0.109
0.107
2.615
2.910
0.919
0.708
0.009
0.004
0.358
0.480
Confirmed
Confirmed
Not confirmed
Not confirmed
Discussion
The hedonic perceptions that include fun and entertainment are predictors of users' exploration of
technology use (Jihad Mohaidat, 2013; Magni et al., 2010). Other research indicates that hedonic motivation
influences behavioural intention; in their study, it is stated that the desire to use applications is based on
user experience in obtaining pleasure and entertainment. As expected, the analysis revealed that hedonic
motivation (HM) has a direct and positive influence on intention. The results show that HM has a direct and
positive impact on using applications in everyday life. Although the effect found in this study is small
compared to other studies, the predictive power observed in this study is similar to what was seen by (H.Y. Wang et al., 2013). Likewise, these results are consistent with what was seen by many researchers in
several countries (Taiwan and United States).
The second-best prediction in using applications in learning is Effort Expectancy (EE). EE refers to
the notion that applications are easy to use. The finding confirms that the ease and convenience of using
applications in learning is an essential component (Richardson et al., 2021; Teo & Noyes, 2014). Previous
research stated that users believe that mobile phone applications are easy to use and understand and can
use them skillfully; therefore, they want to adopt them (Chandrathilaka et al., 2021; Susanti et al., 2020).
Other research also stated that the more comfortable users are in using an application, the more they are
interested in using it (Hariyanti et al., 2020; Pratama et al., 2020). The findings also suggest that age affects
perceived ease of use of technology. From the explanation above, it can be inferred that when users think
that an application is easy to use to get the information they need, this will help users achieve their goals
more quickly, so they are willing to adopt it. On the other hand, if the user thinks that using an application
requires more effort.
In this study, performance expectation (PE) is related to the user's belief that the application will
improve their performance. However, the analysis results stated no direct and positive relationship
between PE and BI. This finding contradicts what was found in several previous systematic studies using
UTAUT which stated that performance expectations have a significant effect on behavioural intention to
use technology and also increase productivity in daily life (Bidin & Ziden, 2013; Leong et al., 2013; Y. Wang
& Sun, 2010). Perceived usefulness is fundamental and has a more practical effect concerning desire.
Furthermore, this study also noted that PE is more important than. Even if an application is easy to use, the
user will not use it if it is not practical (Bidin & Ziden, 2013; Omland, 2021; Pindeh et al., 2016). In other
words, users will use an application if the application is beneficial (Ivonne et al., 2020; Wiana et al., 2017).
The absence of a relationship between PE and BI could occur because parents are unaware of its
role in children's reading progress. The study shows that Performance Expectancy does not significantly
affect behavioural intention because they think the developed application adds to the workload even though
the purpose of the application is to help improve performance (Haris et al., 2019). There may be variations
in this relationship concerning the brand chosen to use. This assumption is in line with the findings of the
research when examining banking applications using UTAUT in Bangladesh. He found no relationship
between PE and BI (Chang, 2012; Leong et al., 2013). On the other hand, when this relationship was
investigated associated with a particular brand, the relationship between PE and BI was positive. Hence
Kumandang is relatively new to them, and they haven't fully explored the app to adopt its benefit.
Social Influence relates to the level of influence of the closest people (family or friends) on a
person's desire to use the application. This study indicates that users are not influenced by opinions,
suggestions, or recommendations from those closest to them in determining utilizing the application. This
is in line with the findings (H.-Y. Wang et al., 2013). The absence of a relationship between SI and BI may be
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related to the reluctance of people around who are technology users to influence users in using this
application or the possibility of a person's distrust of the opinions of those closest to him. The explanation
of the previous statement is because there is a review feature or expert opinion in an application. This
finding proves that users use personal opinions in using the application and are not influenced by word-ofmouth opinions. The view of the close relative regarding the use of the application does not affect a person's
desire to use the application. However, it contradicts research stated that social influence affected
behavioural intention (Hariyanti et al., 2020; Martins et al., 2018).
In this study, the facilitating condition is related to the infrastructure level available in accepting a
technology application. This study found no relationship between FC and BI, meaning that infrastructure
cannot increase the user desires to adopt Kumandang. This finding is in line with the results of (Hariyanti
et al., 2020). When users find an application easy to use, this study reduces their dependence on external
infrastructure. This explains why FC has no relationship with BI because the EE construct is significant in
this study. Venkatesh, 2003 support this statement. This lack of connection between FC and BI shows that
users feel confident that they have their resources, knowledge, and ability to control HP applications. In this
study, habit refers to the automatic attitude in using the application. The findings in this study state that
habit does not affect behavioural intention. From these findings, it can be explained that although users
often use an application, it does not guarantee that they will adopt the use of an application. The explanation
is that using Kumandang is mandatory for the user, so they haven't developed self-awareness in using it
automatically. The findings of previous studies stated that the mandatory use of the application made them
use it every day without self-awareness (Saputra et al., 2021). Although it has been used frequently, they
have no desire to adopt this application.
In this study, PV refers to the user's perception of the value of an application. The results of this
study found that PV did not affect BI. These findings are consistent with. Users believe that the price spent
using this application does not reflect its value because the benefits obtained from this application are not
worth the price paid. The presentation explains why there is no relationship between PV and BI. Because
the questionnaire was issued during the pandemic and most of the respondents were from areas affected
by the pandemic, it is possible that their primary priority need is not buying a quota for the internet using
the Kumandang application. Additional quota usage to use the Kumandang application may not be a priority.
However, if the perceived benefit of the application is increased, it will affect the user desire and willingness
to use the application. This contradicts the findings, which states that the higher the user's awareness of the
benefits and the lower the costs involved in using the application, the more interested users are in using an
application (Hariyanti et al., 2020).
This study has limitations that should be aware of for future research. The majority of respondents
in this study came from Bali, which could not represent Indonesia. Socio-economically and culturally,
Balinese people are different from people on other islands in Indonesia. The majority of respondents aged
30-40 who would raise the question of external validity given the 30-40 have different perceptions and
acceptances about technology than respondents in their 20s and aged 50 or over. Based on these two things,
the generalization of the research results is limited. Regarding methodological limitations, in this study
using survey methods and structural equation models, it is essential to understand that the sample used in
this research framework was chosen to facilitate research. However, the demographic composition of the
piece is not fully representative. Based on the limitations contained in this study, future research should use
a broader range of respondents both in terms of age and ethnicity or can also conduct cross-country
comparisons to gain a deeper understanding of adoption intention in different cultural contexts. In addition,
future research may consider age differences using the UTAUT2 method. Considering moderator variables
will also increase the depth of future research results. In the final stage, the Longitudinal research approach
can also be used in future research to predict usage over time. For example, the model should be validated
at different timeframes and compared, for instance, before adopting and after the application's use.
4. CONCLUSION
The results showed that effort expectations (EE) related to convenience and comfort in the use of
Kumandang positively affect user acceptance. In addition, hedonistic motivation (HM) related to pleasure
and entertainment also positively affects parents' intentions in using the Kumandang application. The
results also showed that performance expectations (PE), social influence (SI), facilitating conditions (FC),
habits (H), and price influences (PV) did not affect parental acceptance in using kumandang applications.
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