JOURNAL OF
PSYCHIATRIC NURSING
DOI: 10.14744/phd.2021.59672
J Psychiatric Nurs 2021;12(3):188-197
Original Article
A profile of nurses in psychiatric units:
Istanbul sample
Fahriye Oflaz,1
Nur Elçin Boyacıoğlu,2
Nareg Doğan,4
Semra Enginkaya5
Sevil Yılmaz,3
Özge Sukut,3
Department of Psychiatric Nursing, Koç University School of Nursing, İstanbul, Turkey
Department of Gerontology, İstanbul University-Cerrahpaşa Faculty of Health Sciences, İstanbul, Turkey
3
Department of Mental Health and Psychiatric Nursing, İstanbul University-Cerrahpaşa Florence Nightingale Faculty of Nursing,
İstanbul, Turkey
4
Department of Nursing, Bezmialem Vakıf University Faculty of Health Sciences, İstanbul, Turkey
5
Department of Psychiatry, Bakırköy Dr. Mazhar Osman Mental Health and Neurological Diseases Hospital, İstanbul, Turkey
1
2
Abstract
Objectives: Nurses are the backbone of the workforce in mental healthcare. However, profile studies of nurses working
in mental health services are limited, and provide inadequate qualitative and quantitative evidence about the characteristics, roles and functions of nurses who work in psychiatric settings. The aim of this study was to examine and
provide a profile of nurses working in Istanbul psychiatric care units.
Methods: A descriptive and cross-sectional design was used to analyze the personal characteristics, work conditions,
and job-related experiences of 307 nurses working in psychiatric service units in Istanbul in 2018-2019. Data were collected using a 46-question digital survey of personal and professional experiences, services performed, and work conditions.
Results: The nurses’ responses revealed that they felt that the patient/nurse ratio was insufficient and that the physical
environment was inadequate, there was a lack of sufficient safety, and insufficient support personnel. Nurses still fulfill
a very traditional role in psychiatric settings.
Conclusion: This study illustrates some of the work-related concerns and experiences of nurses serving in psychiatric
service units. A greater focus on personal, recovery-centered care according to evidence-based standards for the patient/nurse ratio and other international criteria and knowledge is needed.
Keywords: Nursing workforce; psychiatric nursing; psychiatric services.
N
urses working in mental health services at all levels are
professionals who provide patients and their relatives with
the care they need and accompany them on what can be a very
challenging journey. Therefore, it is important that these nurses are equipped with knowledge and skills specific to this field.
The general nursing literature indicates that advanced training
and a large number of qualified nurses leads to better patient
outcomes. The rates of mortality, duration of hospital stay,
and readmission to hospital after discharge have been shown
to decrease when the majority of nurses have a minimum of
a baccalaureate degree.[1–3] However, the literature specific to
psychiatric care remains weak. Studies of psychiatric nursing
have indicated that it is very common to see that nurse-patient
staffing issues, a chaotic environment in acute settings, and a
heavy workload prevent nurses from performing the optimal
therapeutic interactions and activities in psychiatric units.[4–6]
The majority of the international research on psychiatric
health services has mainly focused on the number and qual-
Address for correspondence: Fahriye Oflaz, Koç Üniversitesi Hemşirelik Fakültesi, Davutpaşa Cad., No: 4, Topkapı, 34010 İstanbul, Turkey
Phone: +90 212 338 26 14 E-mail: foflaz@yahoo.com ORCID: 0000-0002-3878-028X
Submitted Date: June 16, 2020 Accepted Date: August 16, 2021 Available Online Date: September 30, 2021
Copyright 2021 by Journal of Psychiatric Nursing - Available online at www.phdergi.org
©
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Fahriye Oflaz, Nursing in psychiatry / dx.doi.org/10.14744/phd.2021.59672
What is presently known on this subject?
• Although the roles and responsibilities of psychiatric nurses have been
defined, the difficulties and daily workplace experience of these critical
caregivers has yet to be thoroughly studied.
What does this article add to the existing knowledge?
• Psychiatric nurses often still perform a very traditional role in which their
daily work is not sufficiently focused on the individual or recovery. There
are no standardized staffing criteria for nurses in psychiatric inpatient
units. A thorough investigation of the distinct therapeutic aspects of
nursing care in psychiatric units to determine the ideal patient/nurse
ratio is needed. Despite many challenges in their work environment,
nurses largely reported satisfaction with work in psychiatric services.
What are the implications for practice?
• The results of this study are a contribution to the ability to further define the therapeutic roles of psychiatric nurses. Greater knowledge and
understanding of the problems these professionals face and the incorporation of solutions could help to ensure quality care and greater professional satisfaction.
ifications of physicians. Profile studies of mental health professionals regarding the number and qualifications of nurses
are deficient,[7–11] while these individuals are the main component of inpatient psychiatric care and other mental health
services all over the world. This lack of attention and respect
is one component that hampers optimal planning for mental
healthcare and prevents the generation and implementation
of desired and expected outcomes.
Background
Psychiatric services in Turkey are primarily provided by regional hospitals and at community mental health centers (CMHCs)
affiliated with these hospitals. The majority of nurses working
in psychiatric services have a bachelor’s degree in general
nursing. Nurses with a master’s and a doctorate degree in psychiatric nursing can use the title “psychiatric nurse” and pursue
psychotherapy training. Nurses starting their careers in the
field of psychiatry are generally state employees or fulfilling
a temporary assignment within their institution. While in this
role, nursing staff work at psychiatric inpatient units, and may
also perform a therapeutic role in outpatient clinics, consultation-liaison units, addiction treatment centers, retirement
homes, child monitoring centers, and other service areas. The
roles and responsibilities expected of nurses vary by province,
specific group, and the hospital and management team.[12–15]
According to statistics provided by the Ministry of Health of
Turkey (2017), the average number of nurses for each 1000
individuals is much lower than in EU countries (1.96 vs. 8.23).
[16]
Despite rapid changes in the policies and types of services
provided in the field of mental health, information about the
numbers and qualifications of nurses working in psychiatric
services is lacking. At the time of writing, only the National
Mental Health Action Plan, published in 2011, included the
number of nurses working in the psychiatric field, and provided no additional detailed information.[15]
The lack of data on the quantity and quality of the nursing
workforce in psychiatric services has contributed to a failure
to establish standards of care and thus the failure to provide
adequate nursing care that focuses on the needs of the service users.[17] A comprehensive examination of nursing staff
that includes the quantity, education, and abilities; the units
they work in, and the responsibilities they undertake will facilitate the identification and treatment of problems in mental
health service care. This study was designed to investigate the
professional, educational, and workplace-related conditions
and characteristics of psychiatric nursing staff in order to add
to our current knowledge.
The specific aims of the study were to determine the characteristics, activities, and problems of nurses working in psychiatric units:
• What are the demographic and professional characteristics (such as education, experience, work area, and working conditions) of nurses working in psychiatric units?
• What are the views of nurses working in psychiatric units
about the field of psychiatry?
• What problems do nurses working in psychiatric units
face?
• What is the status of support for educational and scientific
activities for nurses working in psychiatric units?
Materials and Method
Design and Setting
This descriptive and cross-sectional study was conducted using data from psychiatric hospitals and affiliated institutions,
such as CMHCs and centers for addiction treatment services
in Istanbul. Istanbul is a large city that provides all levels of
mental health services, including 2 large, major psychiatric
hospitals, as well as psychiatric inpatient units and outpatients in university and state hospitals, and private psychiatric
hospitals. Therefore, a study conducted in Istanbul could provide valuable representative information about the variety of
services offered throughout the country.[15,18]
Participants
The population of the study consisted of 548 nurses working
in psychiatric hospitals and affiliates (Table 1). Inclusion criteria for the study were current employment in the psychiatric
units of psychiatric and other hospitals in Istanbul and willingness to participate in the research. There were no exclusion
criteria. All nurses working in these institutions were contacted and invited to enroll in the study by the researchers. The
minimum necessary sample size was calculated to be 226
based on a 0.05 significance level and a 95% confidence level
(https://www.surveysystem.com/sscalc.htm#one; Creative Research Systems, Inc., Sebastopol, CA, USA). In all, 307 nurses
participated in this study.
Data Collection
Data were collected using a 46-question digital survey between October 2017 and July 2019. The survey included per-
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Psikiyatri Hemşireliği Dergisi - Journal of Psychiatric Nursing
Table 1. Psychiatric and mental health hospitals in Istanbul: Number of nurses and bed capacity
Hospital
Nurse population*
Bed capacity
367
70
111
548
1421
165
367
1953
State psychiatric and mental health hospitals
Psychiatric departments of university and state general hospitals
Private psychiatric and mental health hospitals
Total
*The number of nurses was provided by the administrative units of the hospitals surveyed.
sonal (age, education, marital status, institution and unit type,
years of experience in psychiatry, etc.) and work-related characteristics (tasks and responsibilities, problem areas, participation in scientific activities, etc.).[9,19–21] The survey was sent
to the participants via email. The researchers collaborated
with the charge nurses and chief nurses at the facilities. Faceto-face meetings were conducted at institutions where data
could not be collected via email.
ing staff, and the lack of reimbursement for nursing initiatives. In state hospitals 83.9% of respondents reported that
the physical environment was not appropriate, while 85% of
those in university/public hospitals units, and 53.2% of nurses
in private hospitals expressed a similar sentiment (X2: 27.342;
p=.001). Despite this, 86.6% reported that they were satisfied
with working in psychiatry; however, when asked about their
future plans, only 30% stated that they want to continue as a
psychiatric nurse (Table 4).
Data Analysis
Descriptive statistics (frequency, percentage, arithmetical
mean and range) were used to describe the participants’ profiles and a chi-squared test was used to assess comparisons
with IBM SPSS Statistics for Windows, Version 26.0 (IBM Corp.,
Armonk, NY, USA).
Table 5 illustrates the nurses’ education level and the type
of institution they worked in. There were more nurses with
a bachelor’s degree or graduate degrees (X2: 22.541; p=.001)
and fewer graduate-level trained nurses (X2: 9.356; p=.009) in
the state psychiatric and mental health hospitals. Satisfaction
related to working in psychiatry did not differ significantly according to institution type (X2: 5.761; p=.056), though nurses
employed at private hospitals seemed more satisfied with the
institution (X2: 6.930, p=.031). The nurses at private hospitals
were also significantly younger than those who worked at
state hospitals (F: 3.515; p=.031). There were no significant differences in the number of patients or the patient-nurse ratio
between institution types.
Ethical Considerations
Ethical approval was granted by the Koç University Ethics
Committee (No: 2017.150.IRB3.076) and each participant provided written consent as part of the online survey process. The
study was conducted in accordance with the Helsinki Declaration; confidentiality was maintained throughout, and the
personal information of all the participants was no disclosed
at any time.
Results
The majority of the study nurses were female and worked
in state hospitals. The average age of the participants was
32.29±9.82 years, and 55% were single. Some educational
and work-related characteristics are displayed in Table 2. Only
16.9% of the nurses in the study had received psychotherapy
training. The content of this psychotherapy training was primarily limited to family therapy, sex therapy, group therapy,
art therapy, and cognitive behavioral therapy. The nurses reported that the average number of patients that they cared
for was 22.03±13.60 (min-max: 4–79). However, 79.4% believed that the ideal patient/nurse ratio should be 1 nurse to
every 2–5 patients. Nearly half of the nurses polled reported
no known assignment criteria for a unit or nurse/patient ratio.
Reported nursing activities are displayed in Table 3.
The most common problems stated by the nurses surveyed
were an inadequate physical environment, insufficient nurs-
Table 6 displays the comparisons of the problems reported by
the nurses, and institutions types. Generally, fewer problems
were reported by those working at private hospitals. Insufficient support and security personnel, nursing staff, safety
protocols, role descriptions, and inappropriate physical environment were reported mostly by nurses who worked in the
psychiatric units of state and university hospitals.
The reported ratio of participation in scientific activities, such
congresses or/and symposiums was very low. The most common reasons for not participating were the inability to find
sponsors (58%), lack of staff (44%), non-supportive management (35.8%), and lack of time (40%).
Discussion
One of the only components that does not change in the constantly and rapidly changing field of healthcare is the need for
adequate, qualified nursing care. However, although the majority of service providers in psychiatric care are nurses, there
is a lack of detailed information about their characteristics.
Therefore, the results of this study will not only provide useful
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Table 2. The education and work-related characteristics of psychiatric nursing staff
(Min-Max)
Mean
SD
Years of professional nursing experience
(1–38)
10.24
10.21
Years of experience in psychiatric services
(1–38)
6.87
8.51
Average weekly work hours
(32–74)
47.94
6.90
Age (years)
(19–60)
32.29
9.82
Education
High school
Associate degree
Baccalaureate degree
Master’s degree/doctorate
Field of basic educational program
Nursing
Midwifery
Medical assistant
Paramedic or laboratory/technical areas
Graduate education (n=73, 23.8%)*
Psychiatric nursing
Other (health management, etc.)
Type of institution of employment
State psychiatric and mental health hospital
Psychiatric unit of university or state hospital
Private psychiatric and mental health hospital
Unit of employment
Acute inpatient unit
Chronic inpatient unit
Addiction treatment services
Forensic services
Administrative offices
Psychotherapy center/outpatient/community mental health center
Position in the unit
Inpatient service nurse
Charge nurse
Researcher/psychotherapist/occupational therapist
Administrative
View about nurse /patient ratio
Adequate
Inadequate
Partially adequate
Criteria for being assigned to a ward/unit**
No certain criteria
According to patient numbers
According to the tasks to be done
According to the nursing care needs of patients
According to the number of subunits
According to a request from the ward chief resident
According to the number of doctors
n
%
30
55
174
48
9.8
17.9
56.7
15.6
258
8
24
17
84.3
2.6
7.8
5.6
53
20
72.6
27.3
205
40
62
66.8
13.0
20.2
132
98
30
19
11
16
43.0
31.9
9.8
6.2
3.6
5.3
253
37
4
13
82.4
12.1
1.3
4.2
49
128
130
16.0
41.7
42.3
137
136
121
120
76
60
8
44.6
44.3
39.4
39.1
24.8
19.5
2.6
*Percentage of participants attending graduate programs. ** The number reflects multiple responses. SD: Standard deviation; Min: Minimum; Max: Maximum.
insights into the work conditions and problem areas of psychi-
Most of the participants had graduated from a nursing bacca-
atric nursing, but also contribute to future studies.
laureate program. One-fourth had a graduate level education,
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Psikiyatri Hemşireliği Dergisi - Journal of Psychiatric Nursing
Table 3. Nursing activities and record-keeping tasks according
to nurses’ statements
n*
Nursing activities
Patient observation (including confinement
298
and monitoring)
Administration of oral/parenteral medications,
291
measurement of vital signs, etc.
Preparing and carrying out nursing care plan
280
according to patient needs
Orientation of patients to the unit
267
Providing discharge education
257
Accompanying doctors on patient rounds
266
Assisting patients with personal hygiene,
259
eating, dressing, mobility
Checking patient room
255
Relaying doctor’s instructions to the patient
248
Occupational/recreational activities with patients
242
Gross physical examination of patients
227
Providing patients with information
226
Dressing wounds as needed
213
Group activities with patients
207
Individual patient counseling
184
Family counseling
129
Group work with families
89
Record-keeping tasks
Daily patient progress records
300
Records of vital signs
300
Nursing care plan details
299
Night shift/weekend or holiday on-duty
294
delivery notes
Administration of oral/parenteral medications
293
Records of patient self-care/hygiene activities
275
Records of patient personal belongings
258
Records related to quality assurance system
212
Statistics related to patient records
155
Non-nursing tasks
Opening and closing the service doors
188
Follow-up of medical tests results
184
Management of supplies
160
Activities related to hospital quality
160
assurance and environment
Dealing with mechanical and infrastructure
142
problems in the unit
Follow-up of patient prescriptions
124
Hosting managers and their guests
119
Secretariat/committee work/patient
admission work
116
Determining and following up on patient diet
112
%
97.1
94.8
91.2
87.0
83.7
86.6
84.4
83.1
80.8
78.8
73.9
73.6
69.4
67.4
59.9
42.0
29.0
97.7
97.7
97.4
95.8
95.4
89.6
84.0
69.1
50.5
61.2
59.9
52.1
52.1
46.2
40.4
38.8
37.8
36.5
*The numbers of nurses who selected that item.
and 16.9% had some kind of psychotherapy training, at different levels. The title of psychiatric nurse is granted to nurses
holding a master of science or a doctorate degree in Turkey.
Table 4. Nurses’ views about problem areas, employment
conditions, and their future plans
n*
Issues considered a problem
Inappropriate physical environment
239
Insufficient nursing staff
237
Nursing interventions not eligible for
236
reimbursement
Insufficient standards to ensure patient and
218
employee safety
Insufficient support staff (nursing aids)
211
Need to perform non-nursing tasks
198
Insufficient security personnel
190
Poor communication between doctors
172
and patients
Inadequate legal provisions related to
170
emergency situations (need to perform
unauthorized practices)
Inadequate role description as a specialist
165
Lack of teamwork
151
Frequent replacements among the units
145
Inadequate job descriptions
138
Inadequate care protocols
116
Inadequate space for patient relatives
45
Satisfied with working in psychiatry
Yes
266
No
41
Satisfied with the unit
Yes
268
No
39
Future plans
Continuing as a psychiatric nurse
92
Attending a graduate/PhD program
70
Academia
48
Retirement
39
Transfer to another institution
22
Transfer to another profession
14
Leaving current job
11
Transfer to a unit other than psychiatry
6
%
77.9
77.2
76.9
71.0
68.7
64.5
61.9
56.0
55.4
53.7
49.2
47.2
45.0
37.8
14.7
86.6
13.4
87.3
12.7
30.0
22.8
15.6
12.7
7.2
4.6
3.6
2.0
* The number of nurses who selected that item.
According to profile studies and research, in countries besides
those with well-developed psychiatry services (e.g., UK, USA,
and Australia), the number of nurses that have acquired this
title in other countries is as low as in Turkey.[22,23] The fact that
nurses perform psychiatric care and related services without a
specialization in psychiatry is one of the factors that negatively
affects teamwork and the quality of care. Moreover, the low
number of specialized nurses in psychiatry has resulted to a
weakness in the relevant research, institutional planning, and
broader policymaking.[9,10,19–21]
It has been established that patients have better outcomes as
the quantity and quality of nurses increases in general health
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Table 5. Comparison of the institution type and some characteristics of the study participants
State PMH
Psychiatric unit of
hospital
university/state
hospital
n
Education level
High school
13
Associate degree
38
Bachelor’s degree
126
Postgraduate
28
Graduate education
Yes
41
No
164
Satisfied with psychiatry career
Yes
171
No
34
Satisfied with current employer
Yes
160
No
45
Age (years)
Private
PMH hospital
X2
p
%*
n
%*
n
%*
6.3
18.5
61.5
13.7
3
5
20
12
7.5
12.5
50.0
30.0
14
12
28
8
22.6
19.4
45.2
12.9
22.541/
.001
20.0
80.0
15
47
24.2
75.8
17
23
42.5
57.5
9.356
.009
83.4
16.6
38
2
95.0
5.0
57
5
91.9
8.1
5.761
.056
78.0
22.0
28
12
70.0
30.0
56
6
90.3
9.7
6.930
.031
Mean±SD
Mean±SD
Mean±SD
F/p
33.02±10.36*
33.08 ±8.11
29.35 ±8.49*
3.515/.031
* Colon %. PMH: Psychiatric/mental health; SD: Standard deviation.
settings,[1–3] but additional evidence specific to psychiatric care is needed. It is important that nurses have sufficient
professional experience and education in order to properly
perform their role and effectively shape the therapeutic environment.[24] Our results revealed an average length of experience of nurses in psychiatric units was 6–8 years. As Benner
has explained, 6–10 years of work experience indicates that
nurses are competent and efficient in making the right decisions, forecasting, and seeing what is not readily seen. That is,
work experience provides confidence that nurses can generally make correct and efficient decisions. However, examination
of educational differences among the nurses suggests that
private hospitals appear to hire more diploma and associate
degree level nurses in psychiatric units. Yet, studies have indicated that the mortality rate, duration of hospital stay, and
readmission to hospital after discharge decrease when the
majority of nurses in general medical units have a baccalaureate degree.[1–3] This is why we need more evidence about the
outcomes of psychiatric nursing care, in order to provide sufficiently qualified staffing.
In this study, the nurses surveyed stated that they care for approximately 22 patients, and indicated that they thought the
ideal ratio is 1 nurse per 2–5 patients. The relevant literature
also states that nurses in acute wards should be required to
care for fewer patients (6/1).[2] There are no formal regulations
or specific criteria that identify the patient/nurse ratio in psychiatric services in Turkey.[3,25] Moreover, there are also no cri-
teria governing the placement of nurses in psychiatric units.
This is a substantial matter for future studies to ensure the
quality of psychiatric care and represents an obstacle to the
achievement of optimal psychiatric care.
Cowman et al. (2001) stated that nurses perform tasks such
as assessing patient needs, maintaining effective communication, conducting educational activities, maintaining records,
and organizing and coordinating the unit environment.[26] In
this study, nurses noted that they spend time administering
medicines, making observations, managing diagnostic test
processes, developing care plans, interviewing patients, providing education, and performing coordination duties. Ergün
et al.[27] and Ünsal et al.[28] also reported similar activities in
their studies that reflect a common biomedical role. Cutcliffe
et al.[29] discussed the fact that psychiatric nursing is still included within classical and biological nursing with a focus on
symptoms, treatment compliance, measures to prevent selfharm or harm to others, and implementing necessary control
mechanisms.
The fact that the nurses allocated little time to patients’ families is another significant finding of this research. Nurse contact with family members and relatives is generally limited to
visiting hours, and there is a lack of regular and systematic
support programs for families. In Turkey, the inadequacy of
psychosocial interventions might be associated with a lack of
training about these kinds of interventions and a lack of financial support for nurses to attend psychotherapeutic training
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Psikiyatri Hemşireliği Dergisi - Journal of Psychiatric Nursing
Table 6. Comparison of institution type and problems reported by the study participants
State PMH
Psychiatric unit of
hospital
university/state
hospital
Inappropriate physical environment
Yes
No
Insufficient care protocols
Yes
No
Insufficient nursing staff
Yes
No
Insufficient security personnel
Yes
No
Insufficient support staff
Yes
No
Insufficient standards to ensure
patient and employee safety
Yes
No
Inadequate role description as
a specialist
Yes
No
Inadequate legal provsions
Yes
No
Private
PMH hospital
X2
p
n
%*
n
%*
n
%*
172
33
83.9
16.1
34
6
85.0
15.0
33
29
53.2
46.8
27.342
.001
87
118
42.4
61.8
15
25
37.5
62.5
14
48
22.6
77.4
7.987
.018
124
81
60.5
39.5
37
3
92.5
7.5
40
22
64.5
35.5
15.204
.001
133
72
64.9
35.1
28
12
70.0
30.0
29
33
46.8
53.2
7.898
.019
144
61
70.2
29.8
35
5
87.5
12.5
32
30
51.6
48.4
15.228
.001
153
52
74.6
25.4
31
9
77.5
22.5
34
28
54.8
45.2
10.002
.007
97
108
43.7
52.7
29
11
72.5
27.5
29
33
46.8
53.2
8.920
.012
111
94
54.1
45.9
29
11
72.5
27.5
30
32
48.4
51.6
7.898
.019
*Colon %. PMH: Psychiatric/mental health.
programs. In addition, the higher nurse-patient ratio may be
important as a contributing factor. It is recommended in the
USA that the nurse/patient ratio in psychiatry wards should
not exceed 1:6. The number of nurses in Turkey is still inadequate not only in psychiatry but in general.[15,16,30]
According to the modern approach to psychiatry, psychosocial therapies are a key element of psychiatric treatment. However, in Turkey, there is no regulation that enables nurses to
conduct such psychosocial interventions, even if they have
had adequate training. This is common in psychiatric services
in many countries[19,29,31] Ergün et al.[27] stated that nurses had
no responsibility in group therapies, yet psychoeducation in
psychiatry units is typically either administered by nurses or
not provided at all.[32] Ünsal et al.[28] identified some psychosocial activities, such as occupational therapy and “good morning meetings” as nurses’ roles. Although some therapeutic
activities have been identified for use in psychiatric units, as
noted by McAllister and McCrae,[6] the lack of definition or es-
tablished practices of therapeutic engagement can often be a
problem. Having no financial and regulatory support for psychosocial therapeutic interventions may well be related to the
lack of training about these kinds of interventions and resulting lack of provision of this valuable part of care.[22] Nurses may
not feel competent to perform to these therapeutic interventions and for this reason they may focus on traditional roles.
Also, disinclination to engage in these activities may also be a
result of the regulations of the institution.
The findings of this study demonstrated that not only is the
number of nurses insufficient and that they perform very classic care roles, but also that they carry out non-nursing tasks,
as in the past. These non-nursing tasks are duties not included in job descriptions and decrease the time spent on patient
care. Records kept by nurses also showed that they deal with
prescription procedures, statistics, medical test processes, and
quality assurance systems. Such additional unrelated duties
contribute to workforce loss in nursing care.[14,33] The results
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highlight the existence of a traditional image of nursing and
biomedical practices instead of an emphasis on an integrative approach that facilitates and supports recovery in mental
health. Stewart et al.[5] noted that patients need more qualified interactions with nurses. In their study, patients were concerned that the nurses were too busy with paperwork and did
not spend sufficient time with the patients.
Nurses in psychiatry, as in other fields, also play a role in coordinating the activities of other health professionals to ensure
the continuity of patient care.[26] However, this coordination
role, which remains undefined in job descriptions, can take
too much of the nurses’ time, especially in psychiatric care
wards, and can lead to problems due to a lack of definitions.[34]
Some problems observed in our study may be related to that
particular role. The lack of sufficient nursing staff lies at the
core of all of the problems and the lack of sufficient support
personnel further perpetuates the problems.
The majority of nurses in this study reported an inappropriate
physical environment, a lack of necessary security standards,
insufficient nursing staff, non-differentiation in pay with regard to roles and tasks, and a lack of support personnel as
problems they encountered. A lack of personnel, safety protocols, role descriptions, and an appropriate physical environment were reported most by the nurses who worked in the
psychiatric units of state and university hospitals. The level
of dissatisfaction was generally lower among the nurses who
worked in private hospitals. The conditions at psychiatry units
in state hospitals are still not at the desired level in Turkey.
Hospital buildings are generally old and inadequate for the
provision of a comfortable venue for employees or patients.
Security issues also increase under these conditions.[25,27,35–38]
Similarly, Shattel et al.[39] reported that both patients and nurses perceived the psychiatric environment as a cage. Haines et
al.[40] also observed that the perception of safety among the
staff was associated with the physical environment and aggression within the workplace. Every person in the work environment has the right to feel safe and efforts to reorganize the
physical environment may help to reduce workplace stress.[41]
Despite the problems they encountered, the nurses surveyed
were generally satisfied with working in psychiatric services.
Nurses working in private institutions had a higher level of
satisfaction with their institution than nurses working in university/state hospitals. One reason may be having the choice
to work in that facility, in addition to the inferior conditions in
other hospitals. One of the reasons may be choosing to work
in that private facilities by their personal choice, in addition to
the insufficient conditions in state/university hospitals. The issues of insufficient staff and equipment have been a common
problem in university hospitals in recent years because of economic restrictions and other social factors. Similar problems in
public hospitals were noted by Manyisa et al.[42] They observed
that an excessive workload, long working hours, poor working
conditions, poor infrastructure, inadequate resources, a lack of
safety and security, not being involved in the decision-making
process, and a lack of support were among the main factors
attributed to poor working conditions in public hospitals.
The number of nurses in this study who planned to change
units, institutions, or profession was quite low. Since psychiatric care focuses on individuals more than medical procedures,
nurses may feel more satisfaction in this field. Our findings
were consistent with previous studies on satisfaction and
burnout.[28,43–47]
Only about a quarter of the nurses surveyed had been able to
participate in a scientific activity in the previous 2 years. The
most common reasons were the inability to find sponsorship,
a lack of personnel, non-supportive management, and a lack
of time. Similarly, Ünsal et al.[28] found that 77.8% of nurses did
not participate in scientific research. Since nursing organizations are not strong enough to support nurses’ participation in
such activities, and the institutions they work for often don't
recognize nursing as a scientific discipline, policies and regulations are needed to support greater nurse participation in
research activities.
Study Limitations
This study was limited to nurses working in Istanbul.
Close-ended survey questions might have restricted their responses. We recommend additional qualitative research using
the observation method to learn more details about the workload and activities of nurses working in psychiatric care units.
Conclusion
The results of this study mirror both current and long-standing deficiencies in psychiatric nursing practice. The findings
indicated that psychiatric nurses often still perform a traditional role and their work is not sufficiently focused on recovery. There are no standardized staffing criteria for nurses
in psychiatric inpatient units. The results of this study could
help decision-makers in a review of the current circumstances
in order to assess the tasks, authority, and responsibilities of
nurses. Policy development and implementation related to
conditions of psychiatric nursing employment and work conditions are needed.
Suggestions based on our findings:
Nursing care activities need to be focused on recovery, with
an emphasis on individual-centered need. Nurse employment
should be consistent with international and other existing
norms and criteria. Additional studies exploring workload in
psychiatry units, psychiatric patients dependency level, and
so on are needed.
Implications for Practice
Nursing practices and interventions need to be described in
detail in terms of both quality and quantity in order to promote health and enhance service quality in psychiatric facilities. Our findings showed that psychiatric nursing continues
196
to be conducted using a traditional role. Additional studies
that investigate the distinctive and therapeutic aspects of
psychiatric nursing care and provide evidence for the ideal patient/nurse ratio, among other factors, could improve care and
outcomes, as well as benefit the morale of nursing staff.
Conflict of interest: There are no relevant conflicts of interest to
disclose.
Peer-review: Externally peer-reviewed.
Authorship contributions: Concept – F.O., S.Y., N.E.B., Ö.S., N.D.,
S.E.; Design – F.O., S.Y., N.E.B., Ö.S., N.D.; Supervision – F.O., S.Y.;
Data collection &/or processing – .O., S.Y., N.E.B., Ö.S., N.D., S.E.;
Analysis and/or interpretation – F.O., S.Y., N.E.B., Ö.S.; Literature
search – F.O., S.Y., N.E.B., Ö.S.; Writing – F.O., S.Y., N.E.B., Ö.S.; Critical
review – F.O., S.Y., N.E.B., Ö.S., N.D.
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