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Shifting the Paradigm in Tuberculosis Control:
Illustrations from India
Article in The International Journal of Tuberculosis and Lung Disease · November 1999
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INT J TUBERC LUNG DIS 3(10):855–861
© 1999 IUATLD
REVIEW ARTICLE
Shifting the paradigm in tuberculosis control:
illustrations from India
J. Ogden,* S. Rangan,† M. Uplekar,† J. Porter,‡ R. Brugha,* A. Zwi,* D. Nyheim*
* Health Policy Unit, Department of Public Health & Policy, London School of Hygiene & Tropical Medicine, London, UK,
† Foundation for Research in Community Health, Worli, Mumbai, India, ‡ Department of Infectious & Tropical Diseases,
London School of Hygiene & Tropical Medicine, London, UK
SUMMARY
Drawing on literature from India and key contributions
from social science, this paper asks and attempts to
answer the question ‘who is to blame for treatment failures in TB’? Some key lessons emerge: effective tuberculosis control cannot be achieved so long as the disease
is considered in isolation from the social processes that
maintain it, create the conditions facilitating its spread
and act as barriers to care. Insights into the economic
and social burdens incurred with a diagnosis of TB are
essential to understand why many patients, especially
the most disadvantaged, are unable to comply with
treatment regimens. TB and health care interventions
need to be appropriate to the health service contexts in
which they are applied, and sensitive to the competing
demands, needs and priorities of people’s lives. The
paper argues for the need to reorient TB control pro-
grammes towards enabling patients to obtain care. The
problem of access emerges as central to people’s ability
to obtain and maintain appropriate therapy. Examples
and characteristics of successful non-governmental projects, from which policy makers, programmers and practitioners could learn, are outlined and contrasted with
more rigid directly observed treatment approaches. We
conclude that treatment failures are not patient failures,
and that TB control programmes need to address the
social dimensions of TB, and adhere to the principles of
good TB care, with the same commitment that is devoted
to ensuring patients follow treatment guidelines. We suggest a paradigm shift away from a focus on diseased
patients towards enabling health in the community.
K E Y W O R D S : tuberculosis; India; compliance; treatment
seeking; access
THE TECHNICAL ELEMENTS of effective tuberculosis management are well recognised: investigation of a high proportion of symptomatic patients
who present to the health service (passive case-finding), high-quality sputum-based diagnosis, a regular
and reliable supply of drugs and effective case-holding. However, technical excellence is not enough: programmes that do not take into account the factors
that sustain the presence of tuberculosis bacilli in
communities may fail to control the disease in the
long term. Drawing from the vast literature on efforts
to control tuberculosis in India and key contributions
from the international social science literature, this
paper asks the question ‘who is to blame for treatment failures in TB?’ A key lesson emerges: effective
tuberculosis control cannot be achieved so long as the
disease is considered in isolation from the social processes that maintain it, create the conditions conducive to its spread and act as barriers to care.
Programmes need to be appropriate to health service contexts and sensitive to the competing demands,
needs and priorities of people’s lives. This paper
argues for the need to reorient TB control programmes away from a focus on treatment-taking and
towards a commitment to enabling patients to obtain
the care they need, want and deserve. We discuss the
burden of tuberculosis from epidemiological, economic and social perspectives, and highlight critical
issues in treatment seeking for TB symptoms. The
problem of access emerges as central to people’s ability to obtain and maintain appropriate therapy, illustrated by evidence from the public and private sectors
in India. Finally, we identify important lessons learned
from successful non-governmental organisation (NGO)
tuberculosis programmes in the Indian subcontinent;
these challenge existing disease control paradigms
and require a shift away from a focus on disease
towards the production of health.
THE BURDENS OF TUBERCULOSIS
Literature highlighting the burden of tuberculosis
focuses mainly on quantitative estimates, establishing
the magnitude of the problem and capturing their
Correspondence to: Jessica Ogden, Health Policy Unit, Department of Public Health & Policy, London School of Hygiene
& Tropical Medicine, Keppel Street, London WC1E 7HT, UK. Tel: (⫹44) 171 927-2072. Fax: (⫹44) 171 637-5391; e-mail:
j.ogden@lshtm.ac.uk
Article submitted 28 September 1998. Final version accepted 26 April 1999.
856
The International Journal of Tuberculosis and Lung Disease
readers’ attention: a third of the world’s population is
infected with Mycobacterium tuberculosis; TB is the
infection that causes the most deaths in the developing world, accounting for 7% of all deaths and 26%
of avoidable adult deaths.1,2 However, the burden
caused by disease in a community cannot be assessed
and conveyed by numbers alone. As research increasingly indicates, sickness and health are produced and
shaped by social and economic relations—local and global. The concept of social vulnerability, developed by
researchers working on the human immunodeficiency
virus (HIV) and the acquired immune-deficiency syndrome (AIDS),3,4 takes us beyond traditional epidemiological distinctions between ‘risk groups’ and the
‘general population’ towards a deepening understanding that the risks associated with infection, and
its impact, transcend physiology: some populations
are clearly more vulnerable than others to infection
and its effects, simply because of the relative levels of
poverty and disadvantage that characterise them.
Based on the biomedical model, tuberculosis control
strategies have been directed at the treatment of disease
in individuals. This approach often ignores the social
and economic contexts in which patients live, the
acceptability of health services and the costs of treatment to them and their families. Reducing the social,
economic and opportunity costs borne by patients will
enhance their ability to access and adhere to appropriate care. Therefore, in order for TB control programmes
to be effective, their focus needs to shift from disease in
the individual to health in the community.
Epidemiological burden
The epidemiological data indicate that TB continues
to be a major problem in India, despite almost 40
years of national control programmes, and that it
preferentially affects the disadvantaged. The National
Sample Survey showed disease prevalence to be similar
across states and in urban/rural areas,5 with a national
average of 4/1000 bacteriologically-positive (sputumpositive) and 16/1000 radiologically-positive (sputumnegative, X-ray positive) cases. However, pockets of
high prevalence of 50/1000 have been found in the
slums of Delhi and Calcutta City compared with
3/1000 for non-slum areas.6 Tuberculosis is associated
with poor housing (especially in urban areas), lack of
formal education, low per capita income and lack
of gainful employment, all of which are more common among slum dwellers. Prevalence rates are also
higher among tribal populations and among working
versus non-working women,7 and are higher among
males, rising with age among both sexes.5,6,8–14
Ninety-three per cent of cases are in those over 20
years, and 75% of the estimated 400 000 people who
die annually of TB are in the 15–44 year age group,
which indicates the high burden on the economically
active sections of society. A recent study reported a
case fatality rate of 10% in those who had completed
treatment, which rose to 62% in those who had taken
less than half of their prescribed treatment.15 However, epidemiological data, while useful at highlighting population groups at higher risk, fail to convey
the full burden of TB on patients, families and communities, which is essential to understanding why
control programmes have failed.
Economic burden
TB treatment imposes significant financial burdens on
those affected, many of whom are least capable of
bearing these costs, leading to personal and family
indebtedness. In Pune, it was estimated that patients
spent almost half their monthly income on TB treatment, leading to indebtedness in a third of them.16
The likely impact of the illness on the well being of
households is evident: while a tuberculosis patient is
often unable to contribute economically to the household, the costs of the illness drain its resources, leaving the family doubly impoverished. Thus TB is not
only a reflection of poverty (as the epidemiological
data suggest) but contributes to causing it.6 In a small
study from Bombay 10 of 13 patients reported reductions in income of between 40 and 60% because of
their illness and vulnerability to dismissal from
work.17 A study conducted in Bombay in 1992 showed
that a third of the patients interviewed spent 9% of
their income solely on travel to the clinic to collect
drugs.18 Economic indebtedness is also a frequent
cause of therapy cessation.16,17 A 1997 study from
Delhi (unpublished) has confirmed this emerging picture: TB patients spent an average of one month’s
wages on initial investigation and treatment. Twentyeight per cent of the 228 working TB patients interviewed experienced persistent wage loss as a result of
their disease and disability, and particularly important is that most of the 40% of patients who stopped
treatment cited financial constraints.
Social burden
‘Social burden’ refers to the impact TB has on individuals as members of households and communities, and
highlights the constraints faced by individuals in
obtaining and staying on treatment. Surprisingly little
research has been done to assess social burden and
much of the evidence is anecdotal. It has been suggested that in India the degree of household/family
support given to TB patients is determined by their
economic contribution to the household—the more
they contribute, the more likely it is that the requisite
resources are made available for their treatment.16,17
Household and family support in India is positively
associated with treatment completion,1,19–21 as is also
found elsewhere.22,23 There is a need for rigorous social
science research in this area to inform and improve
the effectiveness of TB programmes and policies. The
roles of household support and gender effects, especially, deserve attention.
Shifting the paradigm in tuberculosis control
Relatively little research has been done to better
understand the relationship between gender and
tuberculosis. What is known from the international
literature, however, is that gender appears to exert an
influence at every stage: from the acquisition of infection and development of disease, through symptom
recognition, delays in obtaining appropriate care, to
treatment adherence and cure.24,25 Women of reproductive age progress more quickly from infection to
disease, are more likely to have complications, and
are less likely and able to seek and obtain care than
men of the same age.24–34 In many societies, younger
women have relatively junior status in their households and communities, less mobility, less autonomy
and greater constraints in accessing resources for
treatment than older or higher status women.
Although no studies have directly researched gender differentials in experiences of stigma and TB, a
number, mainly from the Indian subcontinent, indicate that gender effects are significant obstacles to
women’s ability to adhere to treatment, although the
evidence is largely anecdotal.16,17,19,25–27 In many South
Asian cultures young women are either living in affinal households as junior daughters-in-law, or are as
yet unmarried, with their families seeking marriage
opportunities for them.16,17,19 The difficulties these
women may face should they be known to have TB
include increased likelihood of desertion, divorce or
inability to marry.16,17,35 Nair et al. reported that fear
of rejection by their husbands, of harassment by inlaws, of reduced chances of marriage, and of dismissal from work made some women attempt to hide
their condition. These repercussions functioned as
social barriers to treatment.17 This relates, at least in
part, to TB being perceived in some parts of India to
be hereditary,16,35 or to a belief in the polluting nature
of the disease, each making marriage to someone with
TB undesirable. Highlighting the economic and social
burdens of TB, which disproportionately affect the
most disadvantaged, does not of itself provide readymade solutions, but can guard against facile ones.
SEEKING TREATMENT/ACCESSING HEALTH
Knowledge and beliefs
Research to understand people’s knowledge, beliefs
and practices with regard to tuberculosis,19,22,36–40 has
the potential to lead to improvements in patient compliance with treatment. The Indian literature indicates that patients, their families and communities
often have reasonable knowledge, most believing that
TB is caused by ‘germs’, malnutrition and physical
exertion, and that the disease can be spread from one
person to another through contact and contamination.16,17,35,41–44 Fear of the latter leads some families
and communities to physically isolate patients.16 TB
is also believed to result from ‘worry’,16,17 or from
failing to follow certain dietary, social and cultural
857
norms, and is believed to be curable only if such
norms are followed.16 Although potentially useful,
this work rarely goes beyond description, overemphasises the role of beliefs, and under-estimates the
importance of barriers, especially health service barriers, and the need to overcome them.
Access to services
Treatment seeking is mediated by the competing needs,
priorities and vicissitudes of everyday life,16,35,45 and
by people’s perceptions and experiences of the treatment options accessible to them. Access may be
defined as easy availability (physical access) of acceptable (social access) and affordable (economic access)
health care. Determinants of access can be categorised as concerned with health care seekers or with
health services and providers. General public sector
health services, with which TB control in India has
been closely linked, are physically inaccessible to a
large proportion of the population, especially in rural
areas.46,47 Even where available, people often choose
not to use them.16–18,44,45,48 Reasons for not utilising
the government services include: dissatisfaction with
treatment, distance,17,46,4,50 long waiting times,46,50
lack of medicines and lack of personal attention by
health centre staff.17,46,49 Apart from this, there are
several social and economic determinants which limit
access to health care for patients of different social
classes, ages and sexes.51–53
Upon developing symptoms suggestive of TB, a
majority (60%) of patients in India, including those
with limited financial security, consult private doctors.16 Reasons for this include more convenient clinic
location and opening hours and the respect shown by
private doctors to patients.16–18,44 Patients visit more
than one source prior to getting registered and starting treatment in the public sector,16–18,54 although the
reasons for this are not clearly understood. An understanding of the treatment-seeking behaviour of those
who suspect they have TB, and their lack of success in
obtaining effective care, points clearly to weaknesses
in public sector health care: like the general health
services, the TB programme has been afflicted by problems of poor coverage, implementation, functioning
and quality. These shortcomings have stemmed largely
from the low priority given to TB until recently (relative to other vertical programmes) and inadequate
budgetary outlays.55,56
‘Compliance’: controlling disease/controlling patients
Issues of compliance lie at the interface between the
social and biomedical sciences. Social science researchers, when asked to explain apparently wide variations
in the compliance behaviour of patients, have focused
primarily on patients’ health beliefs,20,57,58 or on the
patient-provider relationship.59 The limitation of these
approaches is that neither takes account of the social
factors and processes which make it difficult or impos-
858
The International Journal of Tuberculosis and Lung Disease
sible for patients to adhere to therapy, adopting the
biomedical assumption that non-compliance equals
deviance. Fundamentally, this work disregards the
practical realities that frame many patients’ everyday
lives, not to mention the structural inequalities and
health service inadequacies,55,56 referred to earlier,
that disproportionately affect disadvantaged people’s
ability to comply with lengthy regimens.
Sumartojo23 points out that TB treatment adherence
issues are not only multi-faceted and complex, but
range from characteristics of individual patients to
qualities of the social and economic environment.
Farmer60 concurs when he writes that in most settings
where TB is prevalent, the degree to which patients are
able to comply is significantly limited by forces beyond
their control: “Throughout the world, those least
likely to comply are those least able to comply. . . . In
theory, it would be necessary to ensure full and facile
access to all persons before ascribing failure to complete treatment to patient shortcomings. . . . (T)hese
settings are crying out for measures to improve the
quality of care, not the quality of patients.”
NGO FLEXIBILITY OR RIGID DOTS
In light of the evidence presented above, it is notable
that, where public sector programmes may be falling
short, a number of non-governmental projects in the
region are achieving some success. Previously dismissed as anecdotal, and only gradually reaching the
peer-reviewed literature, are examples of successful
NGO projects which have achieved high cure rates in
different settings. Notable successes have been documented in India and Nepal, even in the most inaccessible or difficult field conditions.61–65 An NGO in one
of the most disadvantaged areas of the state of
Gujarat consistently achieves cure rates of over 80 per
cent. The programmes employs the part-time services of
village-based female workers of the national Integrated
Child Development Scheme to support treatmenttaking in the community and to take action if patients
default.61 Another NGO, working in the slums of
Bombay, achieves similar results through an initial
intensive interaction between a social worker and the
patient and family before registration for treatment,
reinforced separately by a doctor and social worker at
fortnightly visits to collect drugs. Neither project uses
direct observation of treatment (DOT). In the hills of
Nepal, an NGO project achieved 84% treatment
completion rates (72% confirmed cured); drug collection was monthly because of the difficult terrain, requiring days for patients to reach a health facility and making health worker DOT impractical.63 Other NGOs in
remote areas of Nepal have shown comparable results
using broadly similar strategies.64,65
Operating within similar socio-cultural and economic milieux as do national TB control programmes
(NTPs), why do NGO projects succeed when NTPs
struggle or fail? Distinguishing factors are: the ethos
of those NGOs that believe that the average patient
wants to be cured of the disease and to protect family;
their proximity to patients and involvement of families and communities to support patients; mechanisms in place to prevent treatment default and to
retrieve those who do; awareness of the social contexts and needs of the communities they serve and
flexibility in their approaches to tackling problems; a
commitment to TB control, with staff motivation.
Unfortunately, critical reviews examining social
and operational aspects of DOTS programmes are
conspicuous by their absence, even after half a decade
of the DOTS strategy. A recent study by Zwarenstein
et al.66 is an important exception. Though scientifically flawed, this study nevertheless indicates that
direct observation itself is not the key to successful
tuberculosis control. Rather, programmes should be
emphasising patient support and care. Moving away
from the dogma of DOTS 67,68 and towards a real
breakthrough in TB control internationally will
require a considerable shift in thinking and approach.
Note that in the typical NGO project, instead of
observing each dose in every patient—most of whom
will comply if an effective and acceptable programme
is in place—the energies of health workers are conserved for those who had greater difficulty adhering
to therapy. Workers are thus able to concentrate their
efforts on the small proportion of patients who may
default, taking action to prevent this and further
action if they do so. Motivating and supporting
defaulters, rather than disciplining those who are
already motivated and supported, also sends the right
message to communities. These are valuable lessons
for national programmes. Commitment to TB patients
at the government level needs to be sustained and
adequate resources allocated. In addition, health care
workers need to be trained and empowered to carry
out the activities required of them. Finally, the focus
and emphasis of policy and programmes can learn
from NGOs who stress care and support of patients
over control and observation.
CONCLUSION
Much of the research into help-seeking for tuberculosis has sought to explain treatment failures through
understanding the social and cultural beliefs, perceptions, attitudes and behaviours that constrain patients
in their quest for therapy. Historically, sociological
inquiry into tuberculosis has been initiated in an
effort to improve levels of treatment adherence or
‘compliance’, the underlying assumption being that
‘patient beliefs and behaviours’ were somehow preventing them from successfully completing treatment.
This work may have inadvertently contributed to the
tendency among policy makers and programmers to
view treatment failures as patient failures. This view
Shifting the paradigm in tuberculosis control
is reflected in the current control strategy recommended by the World Health Organization, which
requires DOT in all cases for ensuring patient ‘compliance’. However, because patient behaviour is more
a result of their limited access to TB care than of
recalcitrance,60,69 it is more likely that treatment failures are, in fact, system failures. The accessibility,
quality of care and costs to patients, including costs
incurred in adhering to a rigid DOT regimen, may
render adherence to treatment impracticable, even in
those places where knowledge is good and patients
are otherwise interested in seeking care in the formal
biomedical system.
Thus it is critical not to unduly privilege cultural
and psychological explanations for patient behaviour
over structural and health system factors.16,60,70
Neglecting the importance of the broader structural
factors and instead placing particular emphasis on
‘cultural beliefs, perceptions and knowledge’, could
reinforce the current pattern of blaming patients,
drawing attention away from many of the real barriers to accessing and continuing to utilise health and
TB care services, which include poverty, social and economic inequality, and gender inequalities. However,
success is possible and examples exist, even in the
absence of radical social transformation. It is essential
for policy makers and programme managers to recognise that patients strive to get well and endeavour to
complete their treatment, and yet are thwarted by the
failure of the health care system to meet their
needs.16,37,60 Success will be based on a shift in paradigm: a qualitative shift away from the perceived
need to control patients to providing a health service
and a TB programme that supports them to obtain
what they and their communities most want: a cure.
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Acknowledgements
The authors would like to acknowledge the important research
assistance provided by Dr Sudhakar Morankar and Mr Sanjay
Juvekar, of Foundation for Research in Community Health
(FRCH), Pune. We are also grateful for the constructive comments
of the anonymous reviewer.
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Shifting the paradigm in tuberculosis control
861
RÉSUMÉ
En faisant appel à la littérature provenant de l’Inde et à
des contributions clé des sciences sociales, cet article
pose et tente de répondre à la question “Qui est responsable des échecs du traitement en tuberculose ?”.
Quelques leçons fondamentales émergent : une lutte efficace contre la tuberculose ne peut être menée indépendamment des pressions sociales qui la maintiennent,
créent les conditions facilitant sa dispersion et agissent
comme des barrières aux soins. Des aperçus concernant
les charges économiques et sociales qu’entraîne un diagnostic de tuberculose sont nécessaires pour comprendre
pourquoi de nombreux patients, et particulièrement les
plus désavantagés, sont incapables d’adhérer aux
régimes de traitement. La tuberculose et les interventions
de soins de santé doivent être appropriées au contexte
des services de santé dans lesquels elles sont appliquées
et répondre aux exigences, nécessités et priorités compétitives dans la vie des gens. Cet article plaide pour la
nécessité de réorienter les programmes de lutte contre
la tuberculose, de manière à permettre aux patients
d’accéder aux soins. Le problème d’accès apparaît
comme central pour donner aux gens la possibilité
d’obtenir et de poursuivre une thérapie appropriée. Les
exemples et les caractéristiques de projets non gouvernementaux couronnés de succès sont bien définis, et les
décideurs, les programmeurs et les praticiens pourraient
s’en inspirer ; ils contrastent avec les approches plus
rigides du traitement directement supervisé. Nous concluons que les échecs de traitement ne sont pas des
échecs des patients et que les programmes de lutte contre
la tuberculose doivent tenir compte des dimensions
sociales de la maladie et adhérer aux principes d’une
bonne prise en charge de la tuberculose, avec un engagement pareil à celui qu’ils prennent à veiller à ce que les
patients suivent les directives du traitement. Nous suggérons une déplacement du paradigme depuis une focalisation sur les patients malades vers une approche permettant la santé dans la collectivité.
RESUMEN
En base a las publicaciones de la India y a las contribuciones de las ciencias sociales, este trabajo plantea y
trata de responder a la pregunta : “¿A quién culpar por
los fracasos del tratamiento de la tuberculosis ?”. Surgen
algunas lecciones básicas : no se puede alcanzar un control efectivo de la tuberculosis mientras la enfermedad se
considere aislada del proceso social que la mantiene, que
crea las condiciones que facilitan su diseminación y
que actúa como barrera para su curación. La comprensión de las causas económicas y sociales involucradas en
el diagnóstico de la tuberculosis es esencial para entender
por qué muchos pacientes, especialmente los más necesitados, son incapaces de cumplir con el tratamiento. Las
intervenciones en tuberculosis y en atención de la salud
deben ser adaptadas a los contextos de los servicios sanitarios en los cuales son aplicadas y sensibles a las
demandas, necesidades y prioridades competitivas de la
vida de la gente. Este trabajo discute la necesidad de
reorientar los programas de control de la tuberculosis
permitiendo a los pacientes el acceso a la atención
médica. El problema del acceso resulta central en la
capacidad del paciente para obtener y mantener un
tratamiento apropiado. Ejemplos y características de
proyectos exitosos no gubernamentales, de los cuales
pueden aprender los conductores de políticas, programadores y médicos, son delineados en este trabajo y contrastan con estrategias más rígidas de tratamiento
directamente observado. Concluimos que los fracasos
del tratamiento no son fracasos del paciente y que los
programas de control de la tuberculosis deben enfrentar
las dimensiones sociales de ésta, y adherir a los principios de la atención correcta de la tuberculosis con el
mismo compromiso que lleva a asegurar que los
pacientes siguen las normas del tratamiento. Sugerimos
un desplazamiento del enfoque sobre el enfermo hacia la
obtención de la salud en la comunidad.