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Job Satisfaction

Job Satisfaction Definition The concept of job satisfaction has been described in various ways by a number of researchers. Hoppock (1935) offered one of the earliest definitions of job satisfaction when he described the construct as being any number of psychological, physiological, and environmental circumstances which leads a person to express satisfaction with his or her job. According to this perspective, although job satisfaction is influenced by many external factors, internal factors also contribute to how the employee feels about a job. Vroom (1963) focused on the role of the employee in the workplace and defined job satisfaction as affective orientations on the part of individual toward work roles they are presently occupying. Locke (1976) suggested job satisfaction is a positive or pleasurable emotional state resulting from the appraisal of one’s job or job experiences. According to Howard and Frick (1992), job satisfaction is a complex and multifaceted concept that can mean different things to different people. Lastly, Cranny, Smith and Stone (1992) defined job satisfaction as an employee’s affective reactions to a job based on comparing desired outcomes with actual outcomes. While the definitions vary, a commonality among them seems to be that job satisfaction is an emotional (affective) response to work. Job satisfaction reflects positive work-related emotions and job dissatisfaction reflects negative emotions (Green, 2000). Importance of Job Satisfaction Faculty members are an institution’s intellectual capital. This intellectual capital is an institution’s primary and only appreciable asset. Other assets – building, libraries, classrooms, technology infrastructure – begin to depreciate the day they are acquired; but the competence and commitment of faculty can increase steadily over time. Ensuring that faculty members are satisfied and motivated by their work and work environment is critically important (Gappa, Austin & Trice, 2007, p. 4-5). Investigated by several disciplines such as psychology, sociology, economics and management sciences, job satisfaction is a frequently studied subject in work and organizational literature. This is mainly due to the fact that many experts believe job satisfaction trends can affect labor market behavior and influence work productivity, work effort, employee absenteeism and staff turnover. Moreover, job satisfaction is considered a strong predictor of overall individual well-being (Diaz-Serrano & Cabral Vieira, 2005). Beyond the research literature and studies, job satisfaction is also important in everyday life. Organizations have significant effects on the people who work for them and some of those effects are reflected in how people feel about their work (Spector, 1997). This makes job satisfaction an issue of substantial importance for both employers and employees. As many researchers have suggested, employers benefit from satisfied employees as they are more likely to profit from lower staff turnover and higher productivity if their employees experience a high level of job satisfaction. However, employees should also be happy in their work, given the amount of time they have to devote to it throughout their working lives (Nguyen, Taylor & Bradley, 2003). Job Satisfaction Measurement Since there is no single agreed upon definition of job satisfaction, job satisfaction is an abstract personal cognition that exists only in an individual’s mind, one must have a conceptual understanding of the construct in order to decide what factors to measure (Hackman & Lawler, 1971). The user must examine the face validity of a measure, consider its appropriateness for the objectives of the research or consulting endeavor to be undertaken, evaluate its suitability for the work environment to be investigated, and make choices based on the theoretical underpinnings of the study or diagnostic project (Fields, 2002). Satterfield, Lisa Marie, "Factors Affecting Job Satisfaction of Radiologic Sciences Faculty: Implications for Recruitment and Retention. " PhD diss., University of Tennessee, 2015. http://trace.tennessee.edu/utk_graddiss/3467