Get t ing t hings done
by David Allen
How t o deal wit h
an overwhelm ing num ber of t hings
t o do
wit hout feelings of st ress and
anxiet y
“Getting things done”
An introduction to GTD ‘Getting
Things Done’
•Background
-Bestselling author, “Getting
Things Done”
-GTD system
Brent Krueger
Agenda
• What is GTD ‘Getting things done’?
• Why are we stressed?
• To become silent water
• Some thoughts about the brain and the
consequences of ‘loose ends’
• Mastering the workflow
• Workflow diagram
• Manage your own projects (vertical dimension)
• Various ways of implementation
• References
David Allen
“One of the most influential thinkers on
productivity” – Fast Company Magazine
Your ability to generate power is directly
proportional to your ability to concentrate.
You ability to concentrate is directly
proportional to your ability to eliminate
distractions
Distraction is created by mismanaged
commitments.
Your Mind is for Having I deas, Not
for Holding Them D. Allen
David Allen
• Key concept
-Think small. Get the details under control
• Core principles
- Collect, Process, Organize, Review, Do
What is GTD ‘Getting things done’?
It’s an Action Management Method – we do not
Manage Projects or Tasks – we manage actions!
•
• A Time Management System
• Complements our inefficient “Mental Reminder
System” – clean up all loose end
• All about horizontal and vertical organization
Do you experience st ress from …
unanswered calls,
t asks not delegat ed,
unprocessed issues from
m eet ings and conversat ions,
personal responsibilit ies
undone,
e- m ails not dealt wit h,
……..
Why are w e stressed?
• Perception of having ‘Too much to handle and not the
time to get it all done’
- Take on too many commitments
- Having too many ideas
- Too much involvement
- Changing jobs with ever changing Know-how to
grasp
• Too many distractions – no appropriate focus possible
• Ineffective personal organizational systems creating
huge subconscious resistance – loose ends
It’s All in Your Mind
Key elements
Control
Perspective
Incompletes and Open Loops pull at
your attention
Identify those things that “ring your
bell”
To become silent like w ater
First : Clear your mind by
emptying it! Anything you
consider unfinished in any way
must be captured in a trusted
system outside your mind where
you come back to regularly and
sort through.
To become silent like w ater
Second: Clarify exactly what
your commitment is and decide
what you have to do, if anything,
to make progress toward fulfilling
it.
To become silent like w ater
Third: Once you‘ve decided on
all the actions you need to take,
you must keep reminders of
them organized in a system
you review regularly make
progress toward fulfilling it.
Google Calendar/ Tasks
Some thoughts about the brain and the consequences
of ‘loose ends’?
• Why is our mind not so smart?
Do you have a flashlight somewhere with dead batteries in it?
When does your mind tend to remind you that you need new
batteries? When you notice the dead ones! That‘s not very
smart. If your mind had any innate intelligence, it would remind
you about those dead batteries only when you passed live ones
in a store!
• Why do you think of stuff you can‘t make progress on?
Between the time you woke up today and now, did you think of
anything you needed to do that you still haven‘t done?
It‘s a waste of time and energy to keep thinking about
something that you make no progress on.
• Stuff are open loops – Anything you have allowed into your
psychological or physical world that doesn‘t belong where it is and for which
no outcome and next action has been defined!
• Stuff has to be transformed in actionable items in a wider
system.
Managing Action
• The key to manage your “stuff” is managing your actions
• Horizontal and Vertical Action Management
–
Horizontal control maintains coherence across all the activities in which you are
in involved.
–
Vertical control, in contrast, manages thinking up and down the track of
individual topics and projects.
• The major change: Getting it all out of your head!
–
The short-term-memory part of your mind – the part that tends to hold all of
the incomplete, undecided, and unorganized “stuff” - is overloaded with Stuff.
Stuff works like myriads of little monitors popping up arbitrarily and distracting
your focus. Furthermore, if you have loaded much stuff there will always be
conflict as you only can fulfil one task at a time.
• This produces ongoing stress – stress that is ubiquitous like gravity
Managing Commitments
If it’s on your mind, your mind is not
clear
What is your commitment and what
must be done?
voicemail, email, mailboxes, colleagues, notes
from meetings
Organize reminders of your action plan
and free your brain from keeping track
of everything
Collect Incompletes – Why?
Get st uff out of your mind into a system you
trust
The brain is wonderful at solving problems
It can only do this for one problem at a time
Like a single-core CPU with multiple processes, your
brain will revisit unfinished tasks in time-slices
Even at times when you can’t do anything about it.
…3am
What ’s t he answer?
2 key principles:
1) capt uring ALL t he t hings t hat need
t o get done – now, lat er, som eday,
big, lit t le, in bet ween – int o a logical
and t rust ed syst em out side of your
head and off your m ind.
2) disciplining yourself t o m ake front end decisions about all of t he “ input s’
you let int o your life so t hat you will
always have a plan for “ next act ions”
t hat you can im plem ent or renegot iat e
at any m om ent .
….in ot her words….
The key t o m anaging all your “ st uff” is
t o m anage your act ions – and each
act ion oft en requires only a m inut e or
t wo, in t he appropriat e cont ext , t o m ove
a proj ect forward.
You can’t do a proj ect - only an act ion
relat ed t o it .
MASTERI NG THE WORKFLOW
We (1) collect things that command our attention; (2) process what
they m ean and what to do about them; and (3) organize the
results, which we (4) review as options for what we choose to (5)
do.
With (5) it is important to choose according to the following criteria:
What can I do?
What can I do in the time I have?
What do I have the energy to do?
“st u ff”
“ I n- basket ”
Trash
I s it act ionable?
NO
Som eday/ Maybe
YES
Proj ect s
( planning)
( t ickler)
What ’s t he next act ion?
Proj ect plans
( review for act ions)
Will it t ake less t han 2 m inut es?
Reference
( file)
Wait ing
YES
NO
Do it
Delegat e it
Calendar
Defer it
Next act ions
( for som eone else t o do it ) ( t o do at a specific t im e) ( t o do as soon as I can)
Workflow diagram
Th e m a j or ch a n ge is….
Get t ing EVERYTHI NG out of your
head = 100% of all your “ st uff”
( 1) Collect it ….
• I n- basket s
•
•
•
•
Not e books
PDA’s
E- m ail
….
“ Offload what needs t o
get done int o a “ bu ck e t ”
Collect
Capture everything that you need to
track or remember or act on in what
Allen calls a 'bucket'
Get everything out of your head and
into your collection device, ready for
processing
All buckets should be processed to
empty at least once per week.
If Not Now When?
If Not Me Who?
• ( 2) Pr oce ss
Start at top
Deal with one item at a time
Never put anything back into 'in'
If an item requires action
Do it (if it takes less than two minutes)
Delegate it, or defer it.
If not
File it for reference
Throw it away, or
Incubate it for possible action later.
D e le ga t ion – 1 0 Re a son s To
1. You can’t do it all.
2. You can reduce your burden.
3. Get more done through others.
4. Best return on your personal investment.
5. Makes you indispensable – and unpromotable!
6. Decrease your stress if you can’t be in office.
7. More time to handle important matters.
8. Helping company grow by developing others.
9. Some jobs might be better done by others.
10. A one person army seldom won anything.
( 3) Organizing….
Trash
Someday/ Maybe
Reference
Projects
Project plans
Waiting
Calendar
Next Actions
> > Em pt y t he in- basket
( 4) Review
Review your list s as oft en as you need
t o, t o get t hem off your m ind….
….. but at least once a week
The weekly review
Gat her and process all your “ st uff”
Review your syst em
Updat e your list s
Get clean, clear, current , and com plet e
Creat e a “ t ickler file” in order t o help refresh
your m em ory
Next actions
a.k.a. to do list
The very next physical action
you need to take to get
something done
Next Actions
Within each context, items to do are
Next Act ions
Break tasks into smaller physical actions
The next action to move your work along
Finishing next action may suggest a new
next action
Projects
Proj ect : any desired result requiring > 1
action step
You don’t do projects, they are a
measurable result
GTD projects can be small
Reminder of what you’re working toward.
Without the reminder, it will slip back into your
brain’s obsession-loop.
Projects and Contexts
A project often has many next actions
You can do any of them
Project: Find a general contractor
Next Actions:
ask colleagues at work
ask neighbor who just finished renovation
determine budget
…
System: “Next Actions” List
“Action-oriented”
Tells you what to do
Complex or Simple
Context
Due Date
Priority
“Energy Level”
Premise: “Views” of Life
50,000 ft: Life goals
40,000 ft: 3-5 year goals
30,000 ft: 1-2 year goals
20,000 ft: areas of responsibility
10,000 ft: personal projects
Ground-Level: “next actions”
Autofocus2 example
At the beginning of the day, pick up to 3
35
Autofocus2 example
Select the next one that “pops out”
36
Autofocus2 example
Go to my bank site on line and check balance
Find phone number for the restaurant THEN make re
37
Read consultant comments re: draft report
( 5) Do it
Every decision t o act is an int uit ive one.
Most t im e- and priorit y- m anagem ent
syst em s can’t do t his for you.
The challenge is t o m ove from hoping
it ’s t he right choice t o t rust ing it is.
Workflow
Filter incoming stuff from inboxes into:
Non-act ionable it em s
Throw away
Put into “Someday/ Maybe” lists/ folders
Archive in storage
Act ionable it em s
Act on in < 2 minutes,
Delegate to someone else
or defer action until later in the appropriate cont ext
Result s?
Collect ing ALL your “ st uff”
No st ress about forget t ing
Doing t he “ next act ion”
Great er product ivit y
Great er peace of m ind
What if I st ill have negat ive
feelings or st ress?
Don’t m ake t he agreem ent
Com plet e t he agreem ent
Re- negot iat e t he agreem ent
Just let som e t hings go! !
More Tools
Tips and Tools from www.davidco.com
Lifehacker.com
Getting Things Done Outlook Add-In
http:/ / gtdsupport.netcentrics.com
GTD for Lotus Notes
GTD for Blackberry
www.blackberryinsight.com
Thank you