Journal of Environment and Earth Science
ISSN 2224-3216 (Paper) ISSN 2225-0948 (Online)
Vol.4, No.13, 2014
www.iiste.org
The Implementation of Recruitment and Selection in Civil Service
Institutions of Oromia National Regional State, Ethiopia
Libanos Semere (Corresponding Author)
Ethiopian Civil Service University
Professor Worku Negash
Ethiopian Civil Service University
Professor Melesse Asfaw
Ethiopian Civil Service University
Abstract
Ethiopia is known as a country with thousands of years of government structure. In contrast, the modern civil
service structure is only about one hundred years old.It was established in 1907 during the reign of Emperor
Menelik. However, for almost fifty-five years, there was no legal system that uniformly governed the newly
established civil service institutions. In 1962, the first civil service law was enacted with the aim of establishing
meritocratic, efficient and effective civil service structure governed by specified rules and procedures. Despite
the initiative to improve the civil service and the new laws, the civil service failed to achieve its objectives. After
1991, the current government took initiative to reform the civil service procedures including the human resource
management system. The issue of recruitment and selection was one of the components of HRM reform that
aimed to achieve a merit-based system. Studies revealed, however, that the implementation process was not
going well. This article assesses the implementation of the recruitment and selection process in civil service
institutions of Oromia National Regional State. Accordingly, the findings reveal that though the government
showed commitment in developing a system that properly guides the process of recruitment and selection, the
implementation process is not on track to achieve the desired merit-based system in the civil service sector of the
region.
1. Introduction
Ethiopia is a country with thousands of years of government structure. Nevertheless, the introduction of modern
civil service structure dates only to 1907 during the reign of Emperor Menelik (1889-1913). The focus was just
to introduce ministries in the government structure. For almost fifty-five years, there was no uniform legal
system that governed the newly established civil service institutions (Atikilt, 1996). The first civil service law
known as Order Number 28 was enacted in 1962 during the reign of Emperor Haile Selassie (1930 -1974). The
aim was to establish meritocratic, efficient and effective civil service governed by specified rules and procedures
(Asmelash, 2000).This was the first attempt to consolidate and formalize the functions of civil service and at best
was fragmented and sporadic. The law included the issues related to recruitment and selection, salary increment,
performance appraisal, job evaluation and assessment, training of civil servants as well as the rights, duties and
obligations of the civil servants (Adebabay, 2002).However, despite the initiative to improve the civil service
and the new laws, the civil service failed to achieve its objectives (Atikilt, 1996). The problems were reflected in
the form of politicization of the recruitment and placement process, high level of political interference and
neglect of due process of law in matters of public concerns (MoCB, 2010).
After the downfall of the monarchy, the country was ruled under a socialist political ideology of the Dergue
regime between the years 1974-1991.However, despite the change in political system the civil service continued
to be governed with the same law. During this period, a new parallel party structure was introduced in the civil
service with the mandate to assign party functionaries to key decision making positions. As a result, most of the
positions at department levels were occupied by political assignees (Mehret and Paulos, 2000). With this, merit
and professionalism were undermined once again.In general, the civil service failed to deliver the expected
services to the public due to political interference, inefficient service, corruption and centralization of
administration (Mehret, 1997).
In 1991, the current Ethiopian Government came to power and the introduction of new constitution brought
about many political changes. The changes were, the introduction of multi-party system, market-oriented
economy and federal form of government that resulted in the creation of nine (9) national regional states
including Oromia National Regional State (Getachew and Richard, 2006).As a result, based on problems
identified and recommendations forwarded, government took initiatives to reform the civil service in accordance
with the changes introduced. Finally, in 1996 the overall civil service program comprising of different
components was promulgated for implementation in civil service institutions throughout the country (AH
Consulting, 2010).
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Journal of Environment and Earth Science
ISSN 2224-3216 (Paper) ISSN 2225-0948 (Online)
Vol.4, No.13, 2014
www.iiste.org
Accordingly, as one sub program of the overall civil service reform, human resource management reform
comprised of different components began to be implemented. Among others, it focused on issues of recruitment
and selection with the aim of achieving merit-based system in the civil service through creation of fair,
transparent, efficient, effective and modern recruitment and selection system (ibid).As a member state of the
Federal Democratic Republic of Ethiopia, Oromia National Regional State civil service institutions have been
implementing the reforms including the recruitment and selection component of HRM reform since 1996
(OCSGGB, 2012).
However, as the report of the Oromia Regional State Civil Service and Good Governance Bureau revealed, the
implementation of the HRM reform including the issues of recruitment and selection underwent different
challenges in the attempt to achieve the objectives set. The implementation problems were attributed to need of
attitude change and lack of capacity of the reform implementers (ibid). The literature indicated that there were
violations of merit principles, poor attention to human resource planning and definition of job requirements in
recruitment and selection process in the country including the region under study (PSCAP, 2007; Tegene, 2007;
AH Consulting, 2010).
2. Objectives of the Study
2.1 General Objective of the Study
The general objective of this study is to assess the implementation of merit principles, recruitment and selection
procedures, definition of job requirements and human resource planning in the process of recruitment and
selection in Oromia National Regional State Civil Service institutions against the objectives set to establish
merit-based system.
2.2 Specific Objectives of the Study:
The specific objectives of the study are to:
1.
Evaluate the extent to which merit principles as well as recruitment and selection procedures are
properly implemented as per the guidelines in HRM manual of the Regional State.
2.
Assess the presence and utilization of job descriptions as well as job specifications in the
implementation of recruitment and selection.
3.
Assess the presence of human resource planning system and its implementation in a way to support
recruitment and selection process as well as achievement of the mission of the organization.
3. Review of Related Literature
Recruitment and Selection
Recruitment and selection are considered as searching for and obtaining potential candidates in sufficient
numbers and quality so that the organization can select the most appropriate people to fill its job needs (McCourt
and Awases, 2007).Similarly, Armstrong (2001) stated the aim of recruitment and selection in relation to
obtaining the number and quality of employees with minimum cost that can satisfy the human resource needs of
the organization. It covers both hiring new talent and reassigning serving staff including inter organizational
transfers.
Specifically, recruitment, as defined by Bratton and Gold (2007), refers to a process used to attract potential
capable applicants for employment in the organization, while selection is the process by which different
instruments are used to choose from a pool of applicants who can fit with the required requirements.
Merit Principles
Merit principles, according to Adebabay (2011), involve dealing with people based on their knowledge, skills
and other capabilities rather than irrelevant characteristics. Furthermore, according to United States of America
civil service, merit principles include fair and open competition; fair and equitable treatment of employees; equal
pay for equal work as well as rewarding excellent performance (ibid).
Accordingly, the Ethiopian civil servants proclamation No.515/2007 was ratified to provide the legal ground for
the implementation of the overall HRM reform including recruitment and selection. The proclamation, in its
Article 13, Sub-Article 2, states, “a vacant position shall be filled only by a person who meets the qualification
required for the position and scores higher than other candidates” (FDRE civil servants proclamation 2007).
Recruitment and Selection Procedure
The recruitment and selection procedure is a framework that assists those involved in the process to ensure that
organizations attract, select and retain the most suitable candidates by using efficient, fair, open and effective
methods of attracting and selecting (Armstrong,2006).It is expected that those involved have responsibility to
ensure candidates are treated fairly as per procedure. In Ethiopian civil service including the region understudy,
there is an implementation manual that indicates the procedure of recruitment and selection to be followed
uniformly by all civil service institutions.
Some studies echo the disadvantages of uniform recruitment and selection procedure. According to Bach in
Asnake (2008), for example, centralized selection procedures and criteria as well as central control of staffing
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Journal of Environment and Earth Science
ISSN 2224-3216 (Paper) ISSN 2225-0948 (Online)
Vol.4, No.13, 2014
www.iiste.org
tripled with political interference hinder organizations from attracting qualified candidates. Furthermore,
inflexible recruitment and selection procedures and criteria can also negatively impact the interest of qualified
employees from applying in the first place.
Definition of Job Requirements
Definition of job requirements involves preparing job descriptions and specifications in addition to deciding on
the terms and conditions of employment (Armstrong, 2006).However, as examined by Mohammed (2008),
Ethiopian civil service institutions fail to define jobs in detail with clear duties and responsibilities and even
those inadequately defined are not regularly updated. The requirements also lack clearly specified candidate
requirements. These deficiencies negatively impact the recruitment and selection processes.
Human Resource Planning
Human resource planning determines the human resources required by an organizationto achieve its strategic
goals.As defined by Bulla and Scott cited in Armstrong (2006), it is ‘theprocess for ensuring that the human
resource requirements of an organization areidentified and plans are made for satisfying those requirements’.
It also addresses human resource needs both in quantitative and qualitative terms, which answers the required
quality and number of human resources to facilitate effective recruitment and selection.
Human resource planning looks at broader issues relating tithe ways in which people are employed and
developed in order to improve organizational effectiveness. Therefore, it can play an important part in strategic
humanresource management (ibid).
Accordingly, human resource planning is included in the civil service proclamation of Ethiopia so that all civil
service institutions employ it. As stated in the country’s civil service proclamation, its purpose is ‘to enable a
government institution totake measures to meet the objective specified in the strategic plan, to forecast its human
resource demand, to acquire human resource in the right number and type, to develop and properly utilize it,
monitor and evaluate its result and make corrective measures from time to time’ (FDRE civil servants
proclamation, 2007).
However, empirical studies blame the poor capacity of human resource planning in public sectors on developing
countries including Ethiopia. It indicates they failed to plan the required human resources by qualification,
motivation, and performance in addition to failure to provide an information delivery system in support of the
planning process (Fritzen in Asnake, 2008; AH Consulting, 2010).
4. Research Methodology
Descriptive research method was employed since this method is highly recommended for obtaining information
concerning current status of phenomenon under investigation and for describing "what exists" with respect to
variables or conditions in a given situation (Kothari, 1996).
Questionnaires, key informant interviews, focus group discussions and document analysis were used to collect
data from primary and secondary sources.The study includes a sample of civil service institutions, civil servants,
and members of management at regional level. All the data obtained through questionnaires were organized with
the aid of computer software known as Statistical Packages for Social Sciences (SPSS) to make the computation
precise, dependable and not time consuming.
The quantitative data obtained were classified under different categories based on the nature of the variables and
then analyzed using frequency counts and percentages. Moreover, the qualitative data were coded and
transcribed into written texts so that the analysis and interpretation can be done accordingly.Finally, results from
the quantitative and qualitative sources were incorporated in a way that common patterns and contrary issues can
be clearly identified so that triangulation, explanations and comparisons are possible among the available data.
5. Results and Discussion
5.1 Perception ofRespondents on the issues of merit principles as well as recruitment
and selection procedures
In the implementation of recruitment and selection, merit principles as well as recruitment and selection
procedures were among the issues given due emphasis to bring about a merit-based system. The civil service
institutions are also expected to seriously consider such issues in the process of recruitment and selection. This
section attempts to discuss to what extent merit principles as well as recruitment and selection procedures are
considered in civil service institutions of the region.
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Journal of Environment and Earth Science
ISSN 2224-3216 (Paper) ISSN 2225-0948 (Online)
Vol.4, No.13, 2014
www.iiste.org
Table 1:
Is there awareness about the presence of the system of recruitment and selection that the implementation
process should be based on?
Yes
No
Don't know
Total
Sex
Male
Count
9
0
2
11
% within Sex 81.8%
.0%
18.2%
100.0%
Female
Count
7
1
2
10
% within Sex 70.0%
10.0%
20.0%
100.0%
Total
Count
16
1
4
21
% within Sex 76.2%
4.8%
19.0%
100.0%
Source: Field Survey, 2014
Table 1 indicates that 76.2% of the respondents have awareness about the presence of the system while 19% of
the respondents have no idea about the system. 4.8% replied that there is no such system that guides the
implementation of recruitment and selection. Thus it can be concluded that a large majority of the respondents
know about the presence of the system.
For the question of proper implementation, of respondents who accepted the presence of the system, 75%
indicated that it is properly implemented, while 25% rejected its proper implementation. The large majority of
respondents thus felt that the system is implemented properly. The not too small negative reviews coupled with
similar criticism from the management group, it is clear that there is a gap that must be filled so as to gain the
confidence of at least most of the respondents.
Table 2:
The recruitment and selection guidelines are considered as formal manual in the implementation of recruitment
and selection
Strongly DisagreeDisagreeNo CommentAgree Strongly AgreeTotal
Sex Male
Count
0
4
2
1
4
11
% within Sex
.0%
36.4% 18.2%
9.1% 36.4%
100.0%
Female
Count
% within Sex
2
20.0%
0
.0%
Total
3
30.0%
2
3
20.0%30.0%
10
100.0%
Count
2
4
5
3
7
21
% within Sex
9.5%
19.0% 23.8%
14.3%33.3%
100.0%
Source: Field Survey, 2014
A manual has been prepared that documents the process of recruitment and selection in the civil service
institutions. The manual covers the issues of merit principles like qualifications, work experience, knowledge,
skills as well as other capabilities and the overall procedure to achieve fair and open competition.
The respondents were asked to rate their level of agreement about the extent to which the guidelines in the
manual are considered. As it can be seen from Table 2, 47.6% of the respondents agreed while 28.5% disagreed
and 23.8% of respondents chose not to give comment. This means less than half of the respondents perceived
that the guidelines are considered in the process of recruitment and selection. On the other hand, more than half
of the respondents including those who didn’t comment were not confident enough with strict consideration of
the guidelines. To these respondents, including those participated in discussion, the guidelines are violated to the
extent that individuals are selected and assigned without competition and on the basis of personal and political
interferences. The overall sentiment of the respondents appears to indicate that the guidelines are not strictly
considered as required in a way that convince and satisfy most of the respondents.
The question related to the presence of effective monitoring mechanism was also raised to respondents. The
response indicates that 57% agreed on the presence of monitoring mechanism while 10% strongly disagreed and
33% gave no comment. These show that almost 43% of respondents including those who didn’t comment were
not confident in the implementation of effective monitoring mechanism.
The commitment of management to follow-up on the proper implementation of the guidelines was also
questioned. Here, only 48% of respondents were satisfied while 52% of respondents were dissatisfied. In the
follow-up discussions, managers were blamed for their contribution to the improper implementation as they are
the final body to ratify the selection. On the other hand, the mangers replied that they are committed enough to
follow-up the proper implementation of the guidelines. The data suggests that the commitment of the
management to strictly follow-up the recruitment and selection process is not as such dependable.
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Journal of Environment and Earth Science
ISSN 2224-3216 (Paper) ISSN 2225-0948 (Online)
Vol.4, No.13, 2014
www.iiste.org
5.2 Perception of respondents on the definition of job requirements
Definition of job requirements involves preparing job descriptions and specifications in addition to deciding on
the terms and conditions of employment. This means, job descriptions and specifications have to do with
recruitment and selection process. Accordingly, these issues are given due emphasis to play a role of achieving
merit based system. This part tries to discuss to what extent jobs are described and specified in the
implementation of recruitment and selection.
Table 3:
Is there a detailed job description for all job positions in your organization that can be utilized during recruitment
and selection process?
Yes
No
Don't know
Total
Sex
Male
Count
3
6
2
11
% within Sex
27.3%
54.5%
18.2%
100.0%
Female
Count
3
6
1
10
% within Sex
30.0%
60.0%
10.0%
100.0%
Total
Count
6
12
3
21
% within Sex
28.6%
57.1%
14.3%
100.0%
Source: Field Survey, 2014
As can be seen from Table 3, 28.6% of respondents accept the presence of detailed job descriptions in
the implementation of recruitment and selection process. 57.1 % of the respondents rejected the premise while
almost 14% gave no comment. The managers’ response also indicated that job descriptions were not given due
emphasis especially for jobs created after the introduction of business process reengineering. From the
discussion, it is clear that the large majority of respondents denied the presence of detailed job description and its
implementation in the recruitment and selection. Therefore, it can be said that the respondents were not provided
even their own job description to help them lead their day-to-day activities.
Question was also raised to respondents in relation to the issue of job specification such as qualification,
experience, knowledge and talent and other related issues. The response indicates that 76% accept the presence
as well as its utilization in the process of recruitment and selection while 14% rejected and 10% of respondents
were neutral. From the discussion, it is obvious that respondents were convinced that job positions are specified
and utilized in recruitment and selection. However, in relation to specifying the educational qualification
required for the job, respondents commented that the concept of ‘Related fields’ is confusing and gives room to
misinterpretation. On the other hand, almost a quarter of the respondents including those who gave no comment
were not confident with the presence and implementation in recruitment and selection process. Therefore, it can
be said that the implementation of job specification in recruitment and selection is encouraging while there are
some gaps to be filled.
5.3 Perception of respondents on issues related to human resource planning and its Implementationin
recruitment and selection process
Human resource planning determines the human resources required by the organization. It addresses the
human resource needs of an organization both in quantitative and qualitative terms to facilitate effective
recruitment and selection. Accordingly, it is given due emphasis and the civil service institutions are required to
have a system of human resource planning. This section answers the extent to which the requirements of human
resources are planned and support the process of recruitment and selection in civil service institutions.
As shown in Table 4, 66.7% of respondents rejected the presence of the human resource planning
system in their organization and 28.6% agreed while 4.8% remained neutral. The literature review indicated that
some institutions do make attempts to plan their human resource requirement. Generally, the findings indicate
that the system is established in some institutions while other institutions lag behind.
Table 4:
Is there formal system of human resource planning in your organization?
Yes
No
I don't know
Sex
Male
Count
1
9
1
11
% within Sex
9.1%
81.8%
9.1%
100.0%
Female
Count
5
5
0
10
% within Sex
50.0%
50.0%
.0%
100.0%
Total
Count
6
14
1
21
% within Sex
28.6%
66.7%
4.8%
100.0%
Source: Field Survey, 2014
Among those who accepted the presence of human resource planning system, only 14% agreed that the
plan is in line with staffing needs and goal of the organization. However, 86% claimed that the plan is not
65
Journal of Environment and Earth Science
ISSN 2224-3216 (Paper) ISSN 2225-0948 (Online)
Vol.4, No.13, 2014
www.iiste.org
prepared in a way that indicates the staffing needs of their organization. For them, it is just prepared to fulfill the
expected requirement .The managers also agreed that the plan is not prepared with deep analysis and does not
consider the existing and future human resource requirements of the organization. From the discussion, it is clear
that the large majority of the respondents who accepted the presence of the system believed that the plan is not
well prepared in a way that reflects the real human resource requirements of their organization. Here we see that
the managers and respondent agree that existing plans do not reflect the real picture of the human resource
requirements of the organizations.
Table5:
Human resource plan of the organization as reference document for recruitment and selection process
Strongly
Disagree
Disagree
No Comment
Agree
Strongly Agree
Sex Male
Count
0
2
5
4
0
% within Sex
.0%
18.2%
45.5%
36.4%
.0%
Female Count
1
1
1
5
2
% within Sex
10.0%
10.0%
10.0%
50.0%
20.0%
Total
Count
1
3
6
9
2
% within Sex
4.8%
14.3%
28.6%
42.9%
9.5%
Source: Field Survey, 2014
A question was also raised on whether or not the existing human resource plan is used as a reference in
the process of recruitment and selection. As can be seen from Table 5, 52.4 % agreed that it is. On the other hand,
47.6 % of the respondents including those who remained neutral were not confident that it did. They argued that
the recruitment and selection process is mainly implemented to complete the structure of the organization rather
than based on the required human resource needs. From the discussion, it is clear that even though the majority
of respondents indicated that the document is used as a reference, almost equal proportion of the respondents did
not agree. Therefore, it can be said that the existing human resource plans of the organizations are not used as
reference in the recruitment and selection process.
The study indicates that a large majority of the workforce in civil service institutions is not aware of the
human resource planning system that guides the process of recruitment and selection. Even those aware are not
confident that the preparation is in line with the staffing needs or the goals of their organization. It can also be
concluded that the planning system is not established in a way that clearly sets the human resource requirements
nor does it support the proper implementation of the recruitment and selection system to achieve merit-based
system.
6. Conclusion
Recruitment and selection is one important component of the human resource management reform of
Ethiopia. It was introduced to bring about a merit-based system in civil service institutions throughout the
country including in Oromia National Regional State. The reform is developed to solve the problems that were
identified in the process of recruitment and selection that hindered the achievement of merit-based system in the
civil service.
Accordingly, the issues related to merit principles, recruitment and selection procedures, definition of
job requirements and human resource planning were given due emphasis to properly consider in the process of
recruitment and selection in a way that supports the achievement of merit-based system in the civil service.
Based on the overall objectives of the HRM reform, the then Oromia Civil Service Commission and currently
known as Civil Service and Good Governance Bureau developed and distributed an implementation manual that
guides the implementation of recruitment and selection in civil service institutions of the region.
As found in the study, there indeed exists a system that guides the process of recruitment and selection
in civil service institutions, but there is a gap with regard to its proper implementation. It was discovered that
there is a tendency of violating the guidelines in the implementation manual. The monitoring mechanism is also
not effective as a direct result of negligence on the part of management.
The implementation of job specifications seems encouraging with some limitations. Job descriptions are
not utilized at expected level to support the implementation of recruitment and selection. The implementation of
human resource planning is not as such promising. The human resource plan is not prepared in a way to clearly
reflect the picture of human resource requirements of the civil service institutions. The plan is not regularly used
as reference material in the recruitment and selection process.
Finally, it can be concluded that though the government showed commitment in developing a system
that properly guides the process of recruitment and selection, the implementation is not on the right track leading
to the achievement of merit-based system in the civil service of the region.
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Journal of Environment and Earth Science
ISSN 2224-3216 (Paper) ISSN 2225-0948 (Online)
Vol.4, No.13, 2014
www.iiste.org
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